Loading...
2002-977-Minutes for Meeting June 20,2002 Recorded 6/26/2002DESC COUNTY OFFICIAL JT E S C MARYHSUESPENHOLLOW , COUNTYCLERK Q2002N977 COMMISSIONERS' JOURNAL 06/26/2002 03:41:25 PM 0iA AA' -C Board of Commissioners 1130 N.W. Harriman St., Bend, Oregon 97701-1947 (541) 388-6570 • Fax (541) 388-4752 www.deschutes.org Tom De Wolf Dennis R. Luke MINUTES OF MEETING Mike Daly COUNTY TRAINING COMMITTEE THURSDAY, JUNE 209 2002 Present were Dennis Luke, Marty Wynne, Becky Jackson, Debbie Legg, Mike Maier and Mark Amberg. The meeting began at 9:30 a.m. 1. Purpose of Committee. Dennis Luke gave an overview of the purpose of the committee. Its goals are defining the needs and developing long range planning of employee training. He observed that departments like to send employees to training, as their budgets allow. $50,000 has been allocated this year for internal training. 2. Background of County Training. Mike Maier said that there are two types of training needs. One is in -department, specialized training; this is not the concern of this committee. The basics of overall employee training need to be defined, and scheduled annually. Typically training has not been done in an organized fashion, and there has been little monitoring as to who attended what. There should be a checklist for all employees, and training schedules should be developed and then tracked, with regular updates going to the Board. It was suggested that training be scheduled at least six months out. Minutes of Training Committee Meeting Thursday, June 20, 2002 Page 1 of 4 Pages Quality Services Performed with Pride 3. Survey Results. The committee indicated an interest in reviewing the results of the recent department surveys, which may indicate more about training. 4. Training Issues. Mark Amberg agreed that this program would be very worthwhile and would save the County money. Debbie Legg said that the classes that have been offered so far were well received and appreciated. A training coordinator needs to be established. It was suggested that the new Communications person oversee this, with the assistance of the Commissioners' staff and Personnel. A handbook for employees should be developed, and a checklist put into place for each employee detailing the training they are expected to complete within a specific time frame. This would become a part of the employee's personnel file and the department head would be responsible for making sure the employee complies. A lack of compliance would not be taken lightly. Training would be tracked centrally so that Personnel, department heads and the Board could access it and make sure training is being completed. A general discussion occurred regarding holding classes in-house instead of sending people out of the area. Regarding bringing trainers in, Mike Maier observed that in some cases local cities could participate, which saves on the overall cost. There may be opportunities to expand training opportunities through Central Oregon Community College. Also discussed was training specific persons in each department so they can share their knowledge with others in their departments. The committee indicated it is important to learn what training is being done now, what the department heads feel is important, and what the Commissioners, Legal Counsel, Personnel and Risk Management feel should be mandatory for all employees or for specific groups of employees. Budgeting is also an important consideration. Mike Maier suggested that directors be interviewed at different times to obtain their ideas and suggestions, but that suggestions from everyone should be considered. He said it might be best to concentrate on the basics for the first year, and expand the program gradually. Minutes of Training Committee Meeting Thursday, June 20, 2002 Page 2 of 4 Pages Some of the training ideas that were suggested were: ■ The interviewing and hiring process ■ New and ongoing supervisor training ■ The discipline and discharge process ■ Completing evaluations ■ Suggesting work improvement plans ■ Risk management issues - harassment, ergonomics, violence in the workplace, first aid, personal safety, Drive 2 Survive, etc. ■ Customer service ■ Achieving effective meetings ■ Equipment purchasing and utilization ■ Effective use of e-mail, the web and the intranet ■ Completing County forms ■ Using the HTE system ■ Specialized orientation of department heads ■ Dealing with difficult people ■ Completion of payroll ■ Implementation and training regarding new personnel rules ■ Ongoing computer software training ■ Dispute resolution ■ "Training the trainers" ■ Effectively handling of the front desk ■ Grant writing ■ Understanding PERS ■ Basic writing skills and business grammar ■ Developing and working within the budget ■ Handling contracts and other agreements ■ Training video libraries in each main County location (both off the shelf purchases and those professionally produced in-house) ■ Working with the media ■ Family medical leave issues Minutes of Training Committee Meeting Thursday, June 20, 2002 Page 3 of 4 Pages Training could be classified as basic, intermediate and advanced. Some of the training ideas would be required, depending upon the duties of the employee. Other training would be optional, at the discretion of the department head; and other training, specific for the department, and/or requested by the employee, could be added. Some training classes might include two or more departments for specialized training (i.e. Mental Health and Health). 5. Deadline. The group was reminded that a draft of the training program should be in place by August 31, and it was suggested that two more meetings take place prior to that time. The Chair of this committee, Marty Wynne, indicated he would set this up. 6. Next Meeting time. Meetings will be coordinated according to everyone's availability. It was recommended that Tom Anderson and Mike Viegas be requested to be on the committee as well. Being no further discussion, the meeting ended at 11: 00 a. m. Respectfully submitted, Bonnie Baker Recording Secretary Minutes of Training Committee Meeting Thursday, June 20, 2002 Page 4 of 4 Pages