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2005-593-Minutes for Meeting February 16,2005 Recorded 4/1/2005DESCHUTES COUNTY OFFICIAL RECORDS NANCY BLANKENSHIP, COUNTY CLERK COMMISSIONERS' JOURNAL 111111 11til 11111111111111 1 111 04/01/2005 03:06:48 PM DESCHUTES COUNTY CLERK CERTIFICATE PAGE C" Iz- A This page must be included if document is re-recorded. Do Not remove from original document. -VE A 0 Deschutes County Board of Commissioners 113 0 NW Harriman St., Bend, OR 97701-1947 -6570 - Fax (541) 388-4752 - www.deschutes.org (541)388 MINUTES OF DEPARTMENT UPDATE COMMUNITY DEVELOPMENT DEPARTMENT DESC14UTES COUNTY BOARD OF COMMISSIONERS WEDNESDAY, FEBRUARY 16, 2005 Commissioners' Conference Room - Administration Building - 1300 NW Wall St.., Bend Present were Commissioners Michael M Daly, Tom De Wo�f and Dennis R. Luke. Also present were Mike Maier, County Administrator; and Tom Anderson, Catherine Morrow and Kevin Harrison, Community Development Department. No representatives of the media or other citizens were present. The meeting began at 9:3 0 a.m. See the attached agendafor a list of the items discussed. Backup documentation is attached. The Board authorized Community Development to proceed with an investigation of possible traffic impact fees in the La Pine area, after which the Commissioners are to be updated on the results of the investigation. The proposed Community Development Work Plan was also reviewed; a draft will be presented to the Commissioners for approval at a future Board meeting. Being nofurther items addressed, the meeting adjourned at 10:15 a.m. Minutes of Department Update — Community Development Department Wednesday, February 16, 2005 Page I of 2 Pages DATED this 16 Ih Day of February 2005 for the Deschutes Coupty Board of Commissioners. ATTEST: Recording Secretary Toth DeWolf, Chair y, upmmissioner is R. Luke, Commissioner Minutes of Department Update — Community Development Department Wednesday, February 16, 2005 Page 2 of 2 Pages AGENDA DESCHUTES COUNTY BOARD OF COMMISSIONERS COMMUNITY DEVELOPMENT DEPARTMENT DESCHUTES SERVICES CENTER WEDNESDAY, FEBRUARY 16,2005 9:30 AM 1. ISSUES FROM THE BOARD 11. 2005-06 WORK PLAN (BUDGET GOALS) 0 ACCOMPLISHMENTS 2004 Ill. TRANSPORTATION PLANNING ISSUES IV. NEW NEIGHBORHOOD/HABITAT V. STATISTICS AND FINANCIAL ISSUES VI. OTHERISSUES 0 PARK IN-LIEU/SDCs 0 CODE ENFORCEMENT/SOLID WASTE 0 GEORGE RETIREMENT FUNCTION DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT The Community Deve ' lopment Pepartment mission is to facilitate orderly growth and'�development inth'e� Deschutes County community through coordinated programs of Planning, Environmental Health, Building Safety, Code Enforcement, education,,,- and service to the public. Coordinated Services and Administration Building Safety Environmental Health Planning COORDINATED SERVICES AND ADMINISTRATION DIVISION The Community Development Department (CDD) operations and systems are managed by Tom Anderson, Director and an Administrative Analyst. This includes satellite offices in Redmond and La Pine as well as the Bend office. There are 10 permit techniqi�arls who serve customers, handle phone calls and process related paperwork in support of eachtDD division. In addition, CDD has an administrative supervisor, an administrative secretary, a senior secretary and a part time secretary who provide support to all divisions. CUSTOMER SERVICE 1 . CDD customer service will continue to be the highest priority- J,n�,,FY 2005-06. Management will continually assess custorrie'r feedback, to, ensure that the'1ront counter" is run efficiently, wait times are minimized and-com,prehensive and accurate information is provided. CDD's goal is to improve the overalll,,6u, , st6mer service rating by 2.5% 2. Develop additional improvements 'to,qu,ality custorrior service of the past, including analysis of ways to improve turnaround tirries and decrease customer waits. Benchmark other jurisdictions for best practices. Ch4ft,�,Jp�'' -ermp process and analyze for efficiency improvements. This will include surveys of 6th6rJulisdictibris and research of existing data. 3. Provide phone coverage Monday througKFriday; return all calls within 24 hours. 4. Implement additional elements to CDUS',�,scanned image database. In addition to scanning all new files received or generatq,�'on a daily basis, the next major objective is Long Range, Planning files, with particular emphasis on major subdivision/destination resort files. This will not only give staff instant access to historical files, but will potentially furtherreduce customer office visits by allowing internet access to the files. This project will be ready to be undertaken once GIS has completed a system to link subdivided properties to the original parent property. 5. In addition to ongoing facility inspections and accident investigations, the primary objective of the CDD Safety Committee will be to draft an Emergency Action Plan for the department. I Additional training and commitment of resources will be necessary to complete this task. In addition, the committee will finalize plans for required archival of safety records and communication of safety information to CDD employees. The ultimate objective of the committee is to maintain CDD's exemplary safety record while complying with applicable OSHA rules. 6. Maintain seamless customer service associated with administration of the City of Redmond building program. Ensure responsiveness to informational requests on plan review, inspection request status, and overall permit status. Finalize procedures for assisting the Assessor's Office in developing the initial tax assessment. Continue to Community Development Department 2 Work Plan 2004-2005 February 15, 2005 - 6:13 PM investigate the proposal to allow use of the Land Use Tracking System (LUTS) by City of Redmond staff. 7. Complete conversion of all CDD computer systems to the new Symbion windows -based product. This format allows more efficient use of the system by all users through intuitive windows format navigation and change commands. 8. Develop and begin implementation of a revised strategic plan for ultimate disposition of all of CDD's records—both existing and those to be generated in the future. The major emphasis in the revised plan will be to microfiche or otherwise digitize as many archived paper records as possible, so that the Greenwood archive facility can be vacated. 9. Finalize implementation of amendments to the Noi,se,Control Code to provide an efficient process for those seeking temporary exemptionjrp - m,"the code f0rnig ht time road construction. Continue to work with the local,surface mining indu8try-on the interface between mining operations and nearby residents. PERSONNEL AND ADMINISTRATION 1 . Provide ongoing support to the Building, Environmental Health, and Planning Divisions in assisting in the achievement of their work plan,," Pectives. 2. Improve team building and internal CDD,�,�cpmmunica,tiqn and training opportunities. Document bi-monthly focused training sess1o'n's,and poston the CDD Intranet. Provide more ongoing training opportunities to the pdrmit� technicians. Facilitate communication among divisions by structuring presentation$ at All CDD meetings. 3. Implement basic cross -training classes for enhanced mutual coordination of CDD divisions among staff (i.e. train inspectors to better understand land use parameters; planners to better understand the building code, etc.). This effort should make the services of CDD more seamless from the customer's perspective and help ensure that the customer is receiving the most complete answers to their questions that are possible. 4. Establish a Technology Committee to continually assess the equipment used by CDD staffi, including computers and software, printers and scanners, audio visual equipment, etc., to':�ensure that operational needs are being met. It will also be the task of this committee to evaluate new and emerging technologies to assess their benefit to CDD, including cost, analyses. 5. In addition to ongoing facility inspections and accident investigations, the primary objective of the CDD Safety Committee will be to draft an Emergency Action plan for the department. Additional training and commitment of resources will be necessary to complete this task. In addition, the committee will finalize plans for required archival of safety records and communication of safety information to CDD employees. The ultimate objective of the committee is to maintain CDD's exemplary safety record while complying with all applicable OSHA regulations. 6. Design and construct a remodel of the Bend CDD Building. Due to changing needs and staff sizes, it is necessary to shift the physical locations of several CDD divisions. A space planning committee will be convened to assess the needs of each division and Community Development Department Work Plan 2004-2005 February 15, 2005 - 6:13 PM design a new layout. Competitive design, purchase and implementation bids will be sought, with the goal of accomplishing physical objectives at the lowest cost with the least amount of disruption possible. 7. Following County -established timelines, carry out the move of the La Pine CDD office from its present location on Huntington Road to the former Mid State Electric building. Work tasks will include, finalizing design and furniture needs, overseeing the physical move, and educating customers on the timing and logistics of the new location. The new location should provide much needed space for both employee -8 --as well as lobby customers. Community Development Department 4 Work Plan 2004-2005 February 15, 2005 - 6:13 PM CODE ENFORCEMENT The Code Enforcement program consists of a code enforcement technician and a law enforcement technician from the Sheriff's Department, supported by CDD management and the CDD operating divisions. Code Enforcement is responsible for investigating code violation complaints with the overriding goal of achieving voluntary compliance. If necessary, Code Enforcement may issue citations for prosecution in Circuit Court. 1. Enhance the quality of monthly statistical analysis by examining key process milestone statistics and developing new statistical reports. Through �statistical analysis, identify areas which require improvement and take steps to, correct-p,r'oblems. The objective is to maximize program efficiency by reducing the 'length of time cases remain in the pipeline. 2. Propose to the Board of Commissioners, and if approved,,,Iassume res�p,66' , sibility for case management associated with solid waste code enforcement, which is cut'r"e"'htly managed by the Sheriff's Office. The program will be'fb'l.l st ""department. I fun-lded'by the Solid Wa e Implementation will include the coordination of'�splid Waste enforcement with existing CDD staff, which will improve operational coverag e�: , and efficiencies for both. 3. Survey other code enforcement jurisdiction I s�,,ppd incorporate innovative practices where appropriate. This effort will include additio"h�il���j,�nvo.lvem'eht�,with the State level Oregon Code Enforcement Ass - ociation (OCEA) as,,W, ll� as:jh,el OCEA Central Oregon chapter, including conference participation and �netWbrking. 4. Complete a thorough review of the Code Enforcement Procedures Manual, including input from the Board of Commissioners, and update those sections to reflect current practices, delete those no longer appropriate, and add provisions for updated objectives. 5. Investigate feasibility of additional proactive means of identifying potential code violations, including follow-up on conditions attached to conditional use approvals and barns for which agricultural exemptions were issued. Community Development Department Work Plan 2004-2005 February 15, 2005 - 6:13 PM GEOGRAPHIC INFORMATION SYSTEMS (GIS) In addition to supporting mapping and geographical analysis needs to each of the operating divisions in CDD, the GIS program's two Analyst/Programmers are responsible for the development and maintenance of the County's digital spatial database and for providing state- of-the-art mapping and data services to local governments, citizens, and businesses. In addition, GIS serves as the webmaster for CDD's website and coordinates the development of custom web -based staff and customer service applications. 1 . Educate CDD staff on the use of GIS data and products in'their work objectives, and identify areas where current or modified GIS capabilities May,-a,ssist those objectives, including enhanced linkages between the GIS and permit systems. Areas of particular emphasis include: • Digitizing Certificates of Satisfactory Completi6h'Jor Environmentai,'Health • Create Depth to Groundwater Atlas/Maps for'En'vironmental Health • Design Database for Depth to Groundwaterclata storage for Environmental Health • Digitizing areas covered by Conservation Agreements for Planning • Digitizing snow load layer for Building Division 2. Work with Information Technologies staff to help design and implement the Data Warehouse for improved access to county -wide databases. 3. Provide technical support for personal computers, printers, projectors and computer systems. 4. Provide technical, support,,including ma .pping and analysis to the cities of Bend, Redmond and Sisters for future UGB/URA expansions. 5. Convert current -GIS data/applications frorh��,6xistincl GIS formats (coverage/shape files) to ArcGIS Geodat -abase format.' 6. Complete theJollowing enhancements to the CDD Internet website: Environmental Health Onsite Systems web page Subdivision Public Access Application Online inspection request application Unincorporated Community web pages La Pine Groundwater Program website Additional projects as identified during the course of the year, as time allows. 7. Update and enhance Land Use Tracking System (LUTS) to incorporate GIS data. 8. Create Technology Needs Assessment/inventory for CDD future operations. 9. Analyze data collected from customer Internet usage (web page hits) to determine which areas of the CDD website should receive the most focus for future enhancement. 10. Work with the Building, Planning and Environmental Health Divisions to identify possible permits or approvals, which may be offered over the Internet. Develop a pilot program for less complex permit applications to test effectiveness of and interest in the concept. The objective is to enhance customer convenience and also reduce customer office visits, keeping lobby wait times down for others in CDD's offices. Community Development Department 6 Work Plan 2004-2005 February 15, 2005 - 6:13 PM BUILDING SAFETY DIVISION The Building Official, Dennis Perkins, 2 assistant building officials, 15 building safety inspectors, and support staff provide construction plan review, consultation and inspection to assure compliance with national and state building, plumbing and electrical codes. Deschutes County's Building Safety Division interprets and enforces the,�,Obte mandated 'Bu(jj,ding Codes for the people of the community through a process of edyc4tioin and a clear and"fa(r,,,application of the Specialty Codes. The Division provides all of thes&x-services to -the City of Redmond through a contract and provides various services to Lake, Crook and Jefferson Counties,4hd�-the State of Oregon Building Codes Division on an "as needed "'��'ba_ §i,s. 1 . Continue to maintain 10 day minimum turnaround,time for all plan reviews. 2. Continue to maintain 24 hour inspection turnaround time,-, 3. Maintain the working relationship that has b�pon-dbvelopedwith all the Fire Departments in the County. Xclose working relatlonship�Mdst be'maintained during all commercial plan reviews toiensure both building code',a'nd fire code issues are being considered. 4. Continue to mai - ntain services as outlined in,all Intergovernmental Agreements (IGAs) currently in effect with the State of Oregon, Lake County, Jefferson County, Crook County and the City of Redmond. 5. Support the Redmond City Building Department as needed to ensure their operating plan remains in compliance. 6. Continue efforts to ensure local continuing education opportunities are available. This is done primarily through participation in the Central Oregon International Code Council (ICC) Local Chapter Education Committee. 7. Provide in house' training for changes expected in the State Building Codes, including permitting, administration and consistency in all code interpretations. 8. Provide training in our methods of commercial structures permitting and plan review. This training will be specific to Permit Technicians and Plan Reviewers, with the goal of becoming consistent throughout the various permitting offices. 9. Review options for an Intervoice Response (IVR) permitting system, allowing telephone inspection requests and inspection results to be automatically scheduled and recorded in the computer database. This goal will need coordination with other County departments, Information Technology specifically. Community Development Department 7 Work Plan 2004-2005 February 15, 2005 - 6:13 PM ENVIRONMENTAL HEALTH DIVISION The Environmental Health Division (Division) is managed by Dan Haldeman, Director. The staff consists of 6 sanitarians; a sanitarian trainee, and an -admibistrative secretary. The Environmental Health Division provides plan review, consultat,io'ni:,and inspection of regulated public facilities (restaurants, pools, tourist facilities, schools, and day,�Cares) and on-site sewage disposal systems. The Division also regulates public waiersystems,,,1-f6r, Safety and works with the County Health Department on a variety of epidemiology programs and',,Jssues. The Division is working on a special project funded by an Environmental Protection Agency (EPA) grant to study new on-site sewage disposal technologies. ON-SITE WASTE TREAMENT 1 . Implement a countywide Operation and Maintenance (0 & M) Program, which includes creating a data base to track 0 & M -activities and automated reminders of scheduled 0 & M; creating written checklists of 0 & M reports; and preparing packets of informational materials for homeowners. 2. Provide training for staff in 0 & M procedures, and training for 0 & M providers until state certification program is activated. 3. Maintain service turn around goal of an average of 7 calendar days for permits and 14 calendar days for site evaluations. 4. 1 rn plement lew, Department of Environmental Quality (DEQ) on-site wastewater treatment rules., This will, involve discussing and interpreting new rules with staff, installers and public� revising fee schedule, forms, handouts, permit procedures and web sites to reflect the new rules. 5. Plan, analyze, hold a public forum and implement the mandate for installing de -nitrifying on-site waster treatment technology to help solve the nitrate pollution problem in the groundw'atbr,,aquifer in South Deschutes County. 6. Participate in the South County Regional Problem Solving in optimizing use of development credits in solving the nitrate pollution problem in the groundwater aquifer in South Deschutes County. 7. Implement a follow-up policy for expired permits, hardship authorizations, and correction notices. 8. Produce an installer's newsletter dedicated to the new Operation and Maintenance Program and a separate newsletter dedicated to the new DEQ on-site Wastewater treatment rules. Community Development Department 8 Work Plan 2004-2005 February 15, 2005 - 6:13 PM LICENSED FACILITIES 1. Attain a 95% first inspection rate for all licensed food service facilities with an 80% second inspection rate. 2. Develop a method of tracking mobile units through change of owner and relocation. hi� "' Each unit to be posted with a license number that stays with� t, e �unit 3. Attain a 90% inspection rate for all required inspections of pool/spas and tourist facilities. 4. Develop a new license form to be printed in house. I The State� provided forms are inconsistent and incompatible with our printing methods. 5 Maintain the 100% inspection rate for day care inspections 6. Complete 2 full inspections per year for all school cafeterias for the 2005-06 school years. This commitment will be a further draihl�m already strained human resources requiring an additional 50 inspections per year. 7. Host the annual workshop for local swimming,, pool operators and promote other pool/spa educational events on the County/CDD we6,!§ife; 8. Maintain a high level,of-se,rvice within the licensed facility, program. Part of this service will be measured- by'keeping turn around -times at less than two weeks for pool, restaurant and mobile unit plan reviews. 9. Improve the inspection ratio,(the number ciflemporary restaurants that apply for a license vs. the number of facilities that receive an inspection) on temporary restaurants. 10. Improve customer service communication by providing continuing education to Public Health Specialists, on improved oral communication styles per the Environmental Health Surveillance Network (EHS NET), federal communication study by Dr Beegle. Provide training on better methods of written communication. WATER PROGRAM, 1. Maintain sanitary survey workload of approximately 29 inspections per year. 2. Continue to provide technical support and regulatory assistance to all 200+ public water systems. 3. Continue to decrease the number of water systems that have histories of non compliance (SNCs) or do not meet federal drinking water standards. 4. Expedite response time and corrective action for systems on the SNC list. 5. Increase independent enforcement action against systems that do not comply. Community Development Department 9 Work Plan 2004-2005 February 15, 2005 - 6:13 PM 6. Maintain and improve the water program web page on County/CDD website. 7. Provide additional training and responsibility to the sanitarian assisting with the water program. EPIDEMIOLOGY 1 Maintain the high level of communication with the Health Department by maintaining meetings with them to discuss public health needs and h1p*the Division and Health Department can work together to meet those needs. 2. Develop a Food Borne Illness Investigation kit andAn'-imal Bite/H Opo Submission kit; educate fellow all sanitarians on how to use both. 3. Continue to develop more comprehensive�-alnd consistent, staff expertis''el;'o'n food borne illness reporting and investigations. 4. Continue tracking the time required to maintain ihe',current level of public service on the epidemiology work load. 5. Poll residents of Deschutes County to determine perceived"public health concerns. Evaluate results with Division staff and Health -,,Department, -staff. 6. Develop a quarterly, newsletter detailing Food Borne Illness Prevention and distribute to restaurants and local media. 7. Maintain Division representation on the West Nile Virus (WNV) Task Force. Provide public education this spring and summer on WNV prevention. 8. Continue staff education on Rabies/Animal Bite protocol; provide copy of Department of Health Services (DHS) Animal Bite Algorithm to ALL Central Oregon Veterinarians and Animal Control officers. 9. Community Development Department 10 Work Plan 2004-2005 February 15, 2005 - 6:13 PM PLANNING DIVISION PROVIDING COURTEOUS, TIMELY, AND PROFESSIONAL LAND USE PLANNING SERVICES THROUGH INNOVATIVE, COST-EFFECTIVE, AND COMMUNITY-BASED SOLUTIONS,., The Planning Division consists of 17 employees, cur "'ily 2 principal planners. roll managed -by The Current Planning section includes Kevin Harrison-,' Principal Planner, planners, 3 assistant planners, 1 full-time and 1 part-time secretary. The Current Plan ning',section handles individual land use applications, zoning review and sign -off for building and ti`lp e,tic permits as well as provides information to the public on all land use related issues. The section is also responsible for all addressing and road naming in the rural County. Long Range Planning includes Catherine Morrow, Principal Planner, 2 senior planners, 1 assistant planner and 1 historical planner. Long Range Planning consists of planning for the future needs of the County and updating the County Comprehensive Plan and zoning regulations. CUSTOMER SERVICE FOR CURRENT PLANNING 1. Processing Current Planning Applications', • Meet 150 -day time limits for processing all current planning applications. • Issue all administrative decisions fpt.land use actions that require prior notice within, 45 days of determination of complete application. • Issue all administrative decisions for development actions (sign permits, lot - line adjustments etc.) and land use actions that do not require prior notice (non-visible,landscape management and abbreviated Surface Mining Impact Area site plans) within 21 days of determination of complete application (Note: We expect about 1000 applications next fiscal year). 2. Public Contact Counter duty, phone duty, and appointments. Counter planner available 8 a.m. to 5 p.m., Monday through Friday, except Wednesday (9 a.m. to 5 p.m.). Provide for customer appointments with individual planners as needed. (Note: We expect about 4,500 Planning customers next fiscal year.) Provide phone coverage Monday through Friday; return all calls within 24 hours. 3. Monitoring Conditions of Approval and Assisting Code Enforcement Work with Code Enforcement to respond to code complaints and to monitor conditions of approval for land use permits. Staff: Current Planning and Code Enforcement Community Development Department Work Plan 2004-2005 February 15, 2005 - 6:13 PM 4. Administration Continue cost accounting system for current planning section and analyze data from that system. Information will be used to review fees and to quantify work tasks not directly tied to land use permits. Increase opportunities for customers to access information through use of technology. Areas to explore are: a. Design and function of website b. Readability of information c. Monitor "hits" at CDD website to determine most popular sites LONG RANGE PLANNING SOUTH COUNTY REGIONAL PROBLEM SOLVING IMPLEMENTATION 1. Administer $400,000 Environmental Protection:Agericy, (EPA) Grant • Use the United States Geological Survey (USG,S) Optimization model to develop an incentive program to use innovative on-site septic system technology for replacement and new systems, • Work with Environmental Health,,Division,'-and,,the State Department of Environmental (DEQ) quality to provide, incentives to:install innovative septic systems as a means to:�bddress groundwater pollution reduction goals. • In addition to the previous goal, staff will continue to work with the DEQ to adopt a permanent local rule to require innovative on-site septic system technology for new systems in the south County. • Continue implementation of the Transferable Development Credit (TDC) program, including allowing for a pollution credit system to facilitate reduced pollution from via installation of new on-site septic system technology. Conduct regular TDC Advisory Committee meetings to monitor and develop new direction for the program. • Continue efforts to educate the public and respond to public information requests about the County and state efforts to reduce groundwater pollution in the south County. 2. Newberry Neighborhood Project Complete the partition of Quadrant 2 from the remainder of the County owned land in the Neighborhood Planning Area. Initiate a plan to develop the County owned community facility zoned property with a compatible use to the adjacent Senior Center; including opportunities for affordable senior housing. This could include subdivision, infrastructure development, and/or solicitation of a master developer. Community Development Department 12 Work Plan 2004-2005 February 15, 2005 - 6:13 PM Work with the Bend La Pine School District to adopt an agreement regarding the school site. Continue management of undeveloped land by completing the fuel treatment under the National Fire Plan grant. 3. Miscellaneous • Complete the La Pine Main Street Plan, which is funde6bV,,.�a $68,000 Transportation Growth Management Grant. • Continue coordination with La Pine Community Action Team (LCAT). • Assist County Legal Counsel and Property Management to]deIntify County owned property suitable for auction. • Coordinate with the Upper Deschutes Watershed Council, Desch 4-ft"e"s, Basin Land Trust, Deschutes River Council and COuniy Property' Management on.�:m,anagement options for County owned land adjacenflo,,Deschutes and Little Deschute's Rivers in the South County. COMPREHENSIVE PLAN UPDATE 1. Review the Comprehensive Plan and work with the Planning Commission to develop a work plan to initiate an update of the plan. The. goal is to reorganize the existing plan to make it easier to, use and understand as a, written andweb based document, and not to substantially amend existing policies. Staff: Long Range Planning Staff BEND UGB PROJECTS' 1 Participate inthe Residential Land�-Study Technical Advisory Committee. Staff Peter Gutowsky 2. Coordinate with -1he City of ' Bend and their consultant on master planning of the city Qwned property, including the Juniper Ridge industrial land. Serve on the Project Technical Advisory Committee. Staff: Catherine Morrow. 3. Coordinate with and provide technical assistance to the Bend Metropolitan Planning Organization. Staff: Steve Jorgensen REDMOND UG13 PROJECTS Participate in the South Redmond Area Collaborative Planning Group to address transportation and other issues in the Redmond Area. Coordinate with City of Redmond, Oregon Department of Transportation (ODOT), Department of Land Conservation and Development (DLCD), National Guard, Governor's Office and Bureau of Land Management (BLM). Staff: Peter Gutowsky and Steve Jorgensen 2. Adopt an Urban Reserve for the City of Redmond. Staff: Peter Gutowsky, Catherine Morrow 3. Assist with the public process for City Urban Growth Boundary (UGB) amendment for Community Development Department 13 Work Plan 2004-2005 February 15, 2005 - 6:13 PM additional residential lands. Staff Peter Gutowsky 4. Assist Redmond in addressing and street naming update. Staff: Ed Pecoraro and GIS 5. Assist as required on planning for County owned property east of Redmond. SISTERS IJGI3 PROJECTS 1 Coordinate on adoption of the new Sisters Urban Area Comprehensive Plan. Staff: Catherine Morrow 2. Adopt amendment to the County Comprehensive Plan map reflecting changes to the Sisters Urban Growth Boundary. 4. Process City initiated Urban Growth Boundary amendments. TRANSPORTATION 1 . Provide comments and expertise to currente�planning. 2. Complete the Transportation and Growth Management grant funded Main Street Plan for La Pine. This project includes,wblrklilng with the'dops,ultant and the Oregon Department of Transportation (ODOT) to plan1bran ODOT Speb , ial Transportation Area Management Plan and streetsca d-- sig -'- Amend tho-Transportation System Plan pe e n,. (TSP) as necessary. 3. Develop and propose,a La Pine System Develop eht�Ghar I ge (SDC) program to fund traffic light improvements. The SDC program will implement the existing ad hoc traffic impact analysis Policy and procedure. Develop an alternative for the Board of Commissioners to consider that would fund,pedestrian and bicycle projects. 4. Continue to work with the South Redmond Collaborative Planning Group. This will involve continued coordination with the City,,of Redmond, Bureau of Land Management (BLM)-, National Guard, O'DOT, and Department of Land Conservation and Development (DLCD). Issues to consider are Pronghorn secondary access, and other Redmond transportation issues. 5. Coordinate with Redmond and other County staff on necessary Transportation System Plan (TSP) amendments to adopt and implement the Redmond Urban Reserve Area. 6. Convene, s,takeholders to develop a solution for the Taco Bell site in La Pine. 7. Work on ODOT-funded projects as they become active. These projects may include Highway 97 refinement plans for Bend and Redmond, and planning for the Sunriver and Quarry Road interchanges and the Wickiup Junction Interchange or bypass. 8. Continue working as requested with City of Bend on Public Transit Implementation (ODOT grant -funded). 9. Coordinate with the Road Department to adopt a new County road standards and specifications document consistent with our County code road standards. Standards for La Pine, especially swales, are important as they relate to storm water conveyance and treatment. 10. Continue work with the County Bicycle and Pedestrian Advisory Committee, including completion of the GIS -based regional bike guide. Community Development Department Work Plan 2004-2005 14 February 15, 2005 - 6:13 PM 11. Participate in the annual County Capital Improvement Plan (CIP) process. 12. In addition, upon completion of a trail plan, amend the TSP to include the routes. Finally, work with the committee, state, federal and other agencies and special districts to develop an on line trail guide. 13. Contingent on funding, continue work on the Environmental Assessment phase of the La Pine Airport Feasibility Study. 14. Contingent on funding, assist in the creation and implementation of a La Pine storm water management plan. 15. Continue to pursue opportunities for grant funding for transportation projects. Prepare and administer grants as needed. 16. Coordinate road issues with BLIVI and Forest Service:— Urban- I I nterface plans. HISTORIC 1. Adopt County code amendments to change Landmarks Commission representation and appointing authority. 2. Work with the City of Bend to transfer the historic �program staff to the city. 3. Work with Bend, Redmond and'Sisters to revise the program funding formula to more accurately reflect level of work forl.each jurisdiction. 4. If staffing of program is shifted to the City of Bend,, the County will continue to be responsible for working with the historic planner to meet requirements for Certified Local Government (CLIG) for Historic Resources including: • Impleme ' ntation of County Comprehensive Plan and historic code. • Accepting ' applications and fees for alterations of goal 5 Historic Resources and National Register for Historic Places� Historic sites. 5. Determine the future of the County historic -resources web page. Work with cities to create links between County and city web pages. 6. Develop and execute, new intergovernmental agreements (IGA) with the cities on historic resources planning. 7. Cond ' uct workshops for County and city planners, building officials and civic groups to educate t - hem on the National Register Requirements, Section 106 requirements, Goal 5 requirements, and the' role of the State Historic Preservation Office and the Landmarks Commission. 8. Continue the survey of historic resources in Deschutes County (3, 100 to date). PROCESS CITIZEN AND COUNTY INITIATED CODE TEXT AMENDMENTS Review and revise site plan review chapter of Title 18 to make standards more clear and objective and to increase the utility of the review and speed turn around time for Industrial Development. 2. Amend code to provide authority and standards for lot line adjustments. Currently, there is no express authority for County review of lot line adjustments and no standards for Community Development Department 15 Work Plan 2004-2005 February 15, 2005 - 6:13 PM approval. 3. Amend code to address the creation of flag lots. Currently, there are no standards for review for the creation of flag lots, which has led to transportation related problems. 4. Process applicant initiated code amendments to change land use regulations to fix problems, clarify regulations and allow new uses. This averages about 8-10 amendments each year. Staff: Current and Long Range planners. 5. Amend Chapter 23.84, Destination Resorts, to provide process for map amendments consistent with revisions to ORS 197.455(2). 6. Amend Section 18.116.090 to allow use of Recreational Vehicle (RV) as a medical hardship dwelling. 7. Amend Title 17 to change for "in lieu of dedication fees for park -land" to a System Development Charge (SDC) program. OTHER PROJECTS 1. Assist Legal Counsel as needed in the Land Use Bolard of Appeals appeal of the Coordinated Population Forecast. Staff: Peter Gutowsky 2. Continue to assist the public in the process of forming Restricted Firearms Areas. Staff: Doreen Blom6 3. Prepare for and participate in the legislative spssion.regarding land use issues, monitor possible impacts on the County and r' spono',j'' di'ep e qs� r �,ed -b,y the Board of County Comm issioners.,,-,Staff: Catherine Morrow - 4. Provide addresses as required by County,,�Code; work with Project Wildfire and local fire departments to Change road names as needed. 5. Coordinate with information Technolog and the Assessor's Office to ensure y (J T),, reliability of situs addressing data layer. Review list (2100) of unaddressed properties. y 6. Administer programs, policies and procedures associated with the processing of Measure 37 claim , s. 7. Participate in the Association of Oregon Planning Directors. Staff: Planning Director. COMMITTEE ASSIGNMENTS Bend Development Board (BDB) Transportation and Parking Committee Steve Jorgensen Bend Development Board Transportation and Parking Advisory Committee Steve Jorgensen Bend Metropolitan Planning Organization Technical Advisory Committee Steve Jorgensen 0 Bend Traffic Safety Committee - Steve Jorgensen Community Development Department 16 Work Plan 2004-2005 February 15, 2005 - 6:13 PM Bend Transportation Technical Advisory Committee (T -TAC) Steve Jorgensen Bureau of Land Management Upper Deschutes Management Plan Issue Teams and Intergovernmental Advisory Committee Catherine Morrow, Steve Jorgensen 8 City of Bend Airport Advisory Committee - Steve Jorgensen M Commute Options Working Group - Steve Jorgensen • County Code Review Committee — Christy Morgan • Deschutes County Bicycle and Pedestrian Advisory Committee Steve Jorgensen, Cyndi Smidt • Deschutes Mitigation and Enhancement Committee — Peter Gutowsky • Employee Benefits Advisory Committee Christy Morgan • Juniper Ridge Technical Advisory Committee Catherine Morrow, Steve Jorgensen • La Pine Transportation Advisory Committee Jorgensen • Project Wildfire — Peter Gutowsky • Safety Committee — Chris Schmoyer • Sisters Community Action Team Trail Committee — Steve Jorgensen • South Redmond, Collaborative Planning Group Catherine Morrow,,Steve Jorgensen • Transfer Development, Credit (TDC) Program Advisory Committee Chri'st'Y'Morgan Community Development Department 17 Work Plan 2004-2005 February 15, 2005 - 6:13 PM Deschutes County Community Development Department Accomplishments - The Community Development Department mission is to facilitate orderly growth and development in"'the'bies-chutes County community through coordinated programs of Planning, Environmental Health, Building Safety, Code Enforcement, education, and service to th-e,,public. + Coordinated Services and Administration * Code Enforcement + Geographic Information Systems (GIS) * Building and Safety * Environmental Health + Planning COORDINATED SERVICES AND ADMINISTRATION The Community Development Department (CDD) operations and systems were managed by George J. Read, Director until April 2004, and by Tom Anderson, Operations Manager thereafter. This includes satellite offices in Redmond and La Pine as well as the Bend office. There are 10 permit technicians who serve customers, handle phone calls and process related paperwork in support of each CIDD division. In addition, CDD has an administrative supervisor, an administrative secretary, a senior secretary and a part-time secretary who provide support to all divisions. CUSTOMER SERVICE 1. Customer surveys collected over 2004 show customer satisfaction at all time highs, as indicated by customer surveys following (scale is 1 -Unsatisfactory to 5 -Excellent): Customer Service Questionnaire Statistics # Returned Efficiency Courtesy Knowledge Handouts Processing Time service Compared Overall Service Yearly Average to Elsewhere July - Dec 1996 45 4.37 4.75 4.44 4.19-- 3.81 1 4.44 1 4.49 1 4.36 Calendar Year 1997 155 4.50 4.72 4.48 ";4;;21 3.9 4.21 4.44 4.35 Calendar Year 1998 121 4.58 4.7& 4.59 4.02 3.73 4.07 4.29 4.29 Calendar Year 1999 107 4.65 4�._60 4.23 4.17 4.53 4.53 4.47 Calendar Year 2060 78 4.63 4.68 4.59 4.24 4.10 4.39 4.47 4.44 Calendar Year 2001' 80 4.80 4.90 4.81 4.47 4.47 4.85 4.78 4.73_ Calendar Year 2002 82 4.62 4.79 4.70 4.58 4.39 4.71 4.49 4.61 Calendar Year 2003 76 4.62 4.81 4.53 4.38 4.36 4.62 4.73 4.58 Calendar Year 2004 46 4.81 4.94 4.74 4.61 4.61 4.84 4.79 4.7 6 DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 2 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM 2. Through increased availability of information on CDD's website, and also due to better information included in CDD's printed handouts, customer visits continued to decline in 2004, despite permit and land use business volume remaining constant. Customer visits had decreased 3.7% through October 2004, although visits rose again in November 2004 and January 2005 due to Measure 37 activity. 3. Enhanced services to the City of Redmond under the Building plan review and inspection contract, including disposition of inspection notes, implementation of both the land use and code enforcement system modules, and scanning of building footprints for the County Assessor's office. 4. Completed first year of addressing services to theCity ofRedmond. The program was a success in relieving the City of the burden and also better coordinating addressing in the County as a whole. The contract has been renewed for a second year. 5. Completed work on a new system associated with Road Access per-If"nits whereby Permit Technicians can access all pertinent information, including historical permit records, road characteristics and area information. 6. At the request of the Central Oregon Building Association and others, added to CDD's website a database of road -name,§ used throughout the County and each incorporated City. This has saved dia''v,elqpers time in avoidance of name duplication when new subdivisions-arelcre'a'ted'. 7. Coordinated and finalized procedures for verification of potable water source for new residential development, incorporating state building code and environmental health rules and statutes. 8. Finalized implementation of amendments to the Noise Control Code to provide an efficient process for those seeking temporary exemption from the code for night time road construction. Will continue to work with the local surface mining industry on the interface between mining operations and nearby residents. PERSONNEL AND ADMINISTRATION 1 . Continued the provision of tailored support to Building, Environmental Health, and Planning Division goals. 2. Continued to improve team building and internal CDD communication and training opportunities. Conducted bimonthly focused training sessions on code changes, new policies and procedures, and other topics of timely interest. 3. Completed the conversion of CDD's permit system to an updated format, which both adds functionality for the users and allows for more efficient updating and modification by the programmer. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 3 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM 4. Continued work on organization of CDD's archived records. Planning has begun on system to microfiche older records in order to eliminate paper copies. Work on a strategic plan for CDD's archives is ongoing. 5. Responded to an audit by the Building Codes division on surcharges submitted to the State. Final audit report found CDD's system for calculating, reporting and remitting surcharges to be exemplary. No negative finds were noted. 6. Completed detailed safety inspections of each CDD facility. Numerous items requiring modification were identified and corrected, along with the need for new safety equipment and signage in several locations, also completed. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 4 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM CODE ENFORCEMENT The Code Enforcement (CE) program consists of a code enforcement technician and a law enforcement technician from the Sheriff's Department, supported by CDD management and the CDD operating divisions. Code Enforcement is responsible for investigating code violation complaints with the overriding goal of achieving voluntary compliance. If necessary, Code Enforcement may issue citations for prosecution in circuit court. 1 Implemented a new proactive methods of generating cases, to including follow- up on temporary use permits for medical hardship and temporary construction placements. Developed format for follow up on annual Type III home occupations. 2. Conducted extensive field training with a new law enforcement technician hired by the Sheriff's office. Since the training, issued citation volume has risen dramatically, improving the success and,closure rate of code enforcement cases. 3. Developed procedures to improve communication, between CDD and the Sheriff's office, including joint field work and involvement of Sheriff management in case status briefings. 4. Made presentations to the Sheriff�s Office command �staff on areas of mutual benefit, including coordinating code enforcement and, criminal cases, as well as field location identification of hard to find-' property owners. 5. Established a Central Oregon Chapter of the Oregon Code Enforcement Association. Recruited membership fro ' m the Cities of Bend and Redmond and Jefferson and Crook Counties. Established monthly meetings to share ideas and techniques. 6. In cooperation with the Legal Department, explored a new method of gaining compliance on two long-term, difficult cases, involving liens to finance property clean up. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM GEOGRAPHIC INFORMATION SYSTEMS (GIS) In addition to supporting mapping and geographical analysis needs of each of the operating divisions in CDD, the GIS program's two Analyst/Programmers are responsible for the development and maintenance of the County's digital spatial database and for providing state-of-the-art mapping and data services to local governments, citizens, and businesses. In addition, GIS serves as the webmaster for CDD's website and coordinates the development of web -based staff and customer service applications. 1 Throughout the year, continued to train CDD employees, -both individually and in groups, on expanded use of the LAVA program. 2. Continued to assist in analysis and future marketing of:'thp, New Neighborhood associated with the Regional Problem Solving -:(RPS) projedt.�',, 3. Augmented the web -based pending laln'd use application system- with a new system which shows all current scanned documents, application siko I" reporting period and contact planner. Provides instructions for the viewer sho'did they wish to make comment on the application. 4. Completed a major conversion - of the CDD Internet website. The new site features specific areas or "tracks" for different types of customers, including contractors, realtors and title companies, property owners and other governmental agencies. The new system will enable management to see how customers use the website which will allow further refinement and improvement. 5. Assisted in updates to the coordinated population forecast figures through population modeling and build out projection. In addition, incorporated this work for use in urban growth boundary expansion analyses. 6. Continued maintenance of the zoning layers, including updates and changes, for each of the incor -orated cities within Deschutes County. p 7. Prov - ided comprehensive plan update assistance to the Bend Metro Parks & Recreation District. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 6 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM BUILDING SAFETY The Building Official, Dennis Perkins, 2 assistant building officials, 15 building safety inspectors, and support staff provide construction plan review, consultation and inspection to assure compliance with national and state building, plumbing and electrical codes. Deschutes County's Building Safety Division interprets and enforces the state mandated Building Codes for the people of the community through a process of education and a clear and fair application of the Specialty Codes. The Division provides all of these services to the City of Redmond through a contractl�­and provides various services to Lake, Crook and Jefferson Counties and the State of Oregon Building Codes Division on an "as needed" basis. 1. The 10 day turn around time for all plan reviews has been'met. The 48 hour turn around time for minor plans has been maintained and in most cases is less than 48 hours. 2. Telephone calls have been returned within the 24 hour time frame. 3. Field inspectors have been able to meet the projected "next day" turn around time on nearly 100% of the requested inspections. Since inspections are "as requested", we cannot control daily vol ' ume and occasionally we receive request for more inspections than staffing_:�, will allow. Consequently, reschedule inspections have occurred over the past�,yelar.,,howpver, in all cases they were conducted the following business day. 4. The frequency, of plans . placed on '�"trouble hold", when CDD is waiting for additional information from the architect, or contractor, has been reduced, mainly due to the change in how,plans are originally accepted. By conducting a preliminary review at the time�of application, the need to place plans in "trouble hol& has been dramatically reduced. 5. The Building Safety Division has developed a policy for better coordination with each fire department in the County and it has been signed into effect. This policy will remove the confusion between fire department and building safety division responsibilities regarding fire, life and safety plan review and inspection. 6. All intergovernmental agreements for inspection and plan review have been serviced without exception and all are being renewed for the coming year. The Building Safety Division currently has five separate agreements with neighboring jurisdictions to provide the ongoing or "as needed" plan review and inspection services. 7. Education offerings have been provided to staff with the help of the local international Code Council (ICC) Chapter of Building Inspectors. With the various code changes this year, this effort has been very beneficial for the inspectors. 8. The Building Safety Director has begun to offer pre -permit conferences for commercial projects. Although this practice has been beneficial, it is somewhat DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 7 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM time consuming and difficult to schedule in our satellite offices. This practice will need to be refined in the coming year. 9. The Division has attempted to maintain electrical code interpretation consistency through industry continuing education classes. As a result, complaints about a lack of consistence have decreased significantly over this past year. 10. Services provided to the City of Redmond Building Department were delivered smoothly over the past year, with no problems noted. The original plan of combining staff from the County and City inspection crews has been satisfactory. An increase in staffing servicing the City of Redmond contract has been well received. 11. Building Safety Division staff has continued to attend:,��'B'Yilding Codes Division (BCD), Oregon Building Officials Association- �(OBOA):'��'and Oregon Building Industry Association (OBIA) activities. 12. The Building Safety Division has cont'i ' n ued to participate in the"�_Iocal Central Oregon Builders Association (COBA) S�p`rllng, Home and Garden Sh 6 W' 13. Telephone coverage and staff com mun ication� proved through an agreement with our cell phone provider to. allow phone -to -phone calls between staff (without being double billed). DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM ENVIRONMENTAL HEALTH Over the past year, the Environmental Health Division (Division) team was managed and led by 2 Supervising Sanitarians, Dan Haldeman for On -Site Wastewater Treatment systems and John Mason for Licensed Facilities. Former Director, Roger Everett, served as a part time consultant on special projects. The staff consists of 5 sanitarians; a sanitarian trainee, and an administrative secretary. The Division provides plan review, consultation and inspection of regulated public facilities (water systems, restaurants, pools, tourist facilities, schools and day cares). The Division provides site evaluations, plan reviews, inspections, and evaluations of on-site wastewater treatment and dispersal systems. The Division also works with the County Health Department on a variety of epidemiology programs and issues. The Division is working on a special project funded by the Environmental Protection Agency (EPA) grant to study new on-site sewage disposal technologies. ON-SITE WASTEWATER TREATMENT 1 . Assessed 539 sites for feasibility for on-site waste treatment and disposal systems, a 3% increase from 2003. 2. Issued 1,717 permits and authorizations for new and existing on-site waste treatment and disposal systems, an increase of 2 % from the permits issued in 2003. 3. Performed 3,877 inspections to ensure-�proper installations of on-site waste treatment and disposal systems. 4. Exceededthe turn around time goals for -issuing permits within 7 days and completing site evaluations within 14, d ' ays. The average turn around time for issuing a,�permit was 6 days and forsite evaluations was 12 days. 5. Produced two newsletters in- January and December 2004, aimed at keeping on- site septic system installers' 'informed about new on-site regulations, policies, or products. 6 Provided comment and direction to help the Department of Environmental Quality (DEQ) in rule revisions for OAR 71. The main emphasis of the new rules is to allow more on-site waste treatment options for residential homeowners. 7. Hosted the Department of Environmental Quality (DEQ) annual statewide training sessions for on-site wastewater treatment regulators. Our Sanitarians led field groups to tour the soils and on-site wastewater treatment systems in Deschutes County. 8. Participated in the City of Bend Task Force to get properties served by sewage drill holes connected to the City of Bend sewer system. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 9 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM 9. In conjunction with Geographic Information Systems (GIS), created maps of the South County with several layers of information useful to customers and sanitarians alike. 10. Reorganized and updated the CDD website, with a new added section dedicated to Installers of on-site wastewater treatment and dispersal systems. NATIONAL ON-SITE WASTEWATER TREATMENT DEMONSTRATION PROJECT 1 Presented project findings in three papers at the National On-site Wastewater Recycling Association conference in Albuquerque, New Mexico. Other reports on the project were provided at the National Environmental Health Association annual conference, the Idaho Environmental Health Association annual meeting, the Oregon On-site Wastewater Association annual conference, and the DEQ Water Quality Division meeting. The Oregon Environmental Quality Commission also received an update on the project atone of their regularly s6h`6duled work sessions. Finally, the project hosted a�'t6ur of the project installation-,--. -and provided an overview to participants in a rede'ntly-fu'ridied demonstration project at Lake Skaneateles in upstate New York. 2. Completed monitoring of all innovative and conventional on-site wastewater treatment systems and groundwater monitoring wells for1he project. 3. Repaired malfunctioning systems at three private'. properties. One system was replaced with another type of innovative system. 4. Provided classroom sessions and field trips on the innovative treatment systems for County and state regulators at the annual DEQ workshop. 5. Assisted the LISGS in the development of the Nitrate Loading Management Module to continue the application of the results of the 3-dimensional groundwater and nutrient fate and transport model produced with La Pine Project funds. LICENSED FACILITY INSPECTION PROGRAM 1 Attained 100%, inspection rate for all licensed food service facilities with an 81 % second inspection rate. This exceeded our goal of 80%. 2. Provided Public Health plan review on 46 full service restaurants and 8 mobile units with an average turn around time of 6.6 days from submittal to response. This met the goal of a two week turn around time. 3. Attained 90% inspection rate for licensed public swimming pools/spa facilities. This exceeded our goal of 50%. 4. Tested 2,111 food handlers, 67 % of which were tested by computer. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 10 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM 5. Hosted a workshop for swimming pool/spa operators that was attended by 45 local operators. Received very good reviews on the workshop. This will be continued on annual basis. 6. Updated the Sanitarians' post -inspection, "How Did We Do?" questionnaires, that are sent to restaurateurs. The Division continues to receive favorable comments from these surveys. 7. Hosted a regional workshop on problem solving and consistent interpretation of new food code for eastern region sanitarians. This class was led by the Oregon Health Division and was attended by 15 regional sanitarians. 8. Cross trained two more sanitarians on field inspection procedures for licensed pools and spas. We now have 4 trained County po6l/spa JInspectors. WATER PROGRAM 1. Completed 22 sanitary surveys of public water systems, 5 deficiency""f6llow-ups and responded to 15 water quality alerts. 2. Investigated 16 significant non -compliers (SNC- systems with histories of non- compliance) and resolved/removed 11 systems on the, EPA SINIC list. Continued to improve overall compliance including one formal enforcement action. 3. Assisted 32 water system operators in developing and implementing required emergency response plans through on-site and phone consultations. Received and reviewed, 10 completed emergency response plans. 4. Provided technical and regulatory assistance to all public water system operators in Deschutes County regarding rules, monitoring, violations, public notice, complaints,'e'tc. 5. Hosted the annual -water system workshop for approximately 70 small community water system operators. 6. Developed a CDD Internet web page now available for public access to information: about the water program. 7. Cross trained a sanitarian to assist with sanitary surveys and alert responses. 8. Continued to improve electronic communication with water system operators and now send and receive important water related information to approximately 30 water system operators. 9. Improved the County database of active systems and continued to assist state drinking water program in updating the Safe Drinking Water Information System (SDWIS). DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM EPIDEMIOLOGY Continued communication between the Environmental Health Division (Division) sanitarians and the County Health Department, working with Communicable Disease nurses on complaint investigations. 2. The Division received and responded to 83 food borne illness reports and/or complaints from the public. 3. Division staff served on the West Nile Virus Task Force to develop information for public dispersal on modes of transmission, prevention and symptoms of the virus 4. The Division received over 40 animal bite reports from veterinarians and over 100 animal bite reports from animal control officers. Each report requires a call to the bite victim, the animal owner (to verify,quarantine procedures) and/or return calls to the veterinarians. 5. The Division reviewed over 120 reported �and confirmed disease forms completed by the Health Department. These reports ('600firmed'Salmonella, Ga'rdia and Hepatitis A, among others and are reviewed b"the Division to verify that persons with these diseases and/or house mates are not,working in restaurants or other regulated public health facilities. 6. Provided education on animal bite-protoc-61,,--a'-nd procedure to St. Charles Hospital Emergency Room staff. 7. Assembled and distributed educational material on mold control, hazards and proper abatement, as well as providing _referrals on many other environmental concerns such as indoor air contamination', blue-green algae and others, in response to over 90 telephone inquiries from citizens. 8. The Division continues to provide these valuable public health investigation services without collecting fees from the general public to offset the commitment of staff resources on these projects. This part of the Division work is subsidized by fees collected in the on-site sewage disposal and licensed facilities programs. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 12 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM PLANNING Providing courteous, timely and professional land use planning services through innovative, cost-effective, and community-based solutions The Planning Division consists of 17 employees, managed by 2 principal planners. The Current Planning section includes a Principal Planner, Kevin Harrison, 6 associate planners, 3 assistant planners, 1 full-time senior secretary and 1 part-time secretary. The Current Planning section handles individual land use applications, zoning review and sign -off for building and septic permits as well as provides information to the public on all land use related issues. The section is also responsible forall �addressing and road naming in the rural County. The Long Range Planning section plans for the future needs of the County by conducting community involvement programs in upoating the County Comprehensive Plan and zoning regulations and coordinating with other jurisdictions. The principal planner, Catherine Morrow, manages the Long"Range Planning progra.m. The Long Range Planning team includes two senior planners, one specializing in Ir ansportation issues and one in special projects, one associat&:historic and cultural resources planner and one assistant planner. CUSTOMER SERVICE 1 . The current planning section received 993 land use applications in the year 2004. This compares with 972 applications for the year 2003, a 2% increase, and 1, 156 in 2002. 2. There were 12 appeals filed in the year,2004. This compares with 15 appeals in the year 2003, a decrease of 20%, and 15 in 2002. 3. There were 26 applications reviewed by the County hearings officers in the year �904, the sameas in 2003,,, and 28 in 2002. Seven decisions were appealed to th,e,,Board of County Commissioners in 2004. This compares with 2 appeals in 2003� a 250% increase, and 3 appeals in 2002. 4. There were 4 appeals to the Land Use Board of Appeals (LUBA) in 2004. This compares with 4 appeals to LUBA in 2003 and no appeals in 2002. 5. The current planning section met with 4,726 customers in 2004. This compares with 4,220 customers in 2003, a 12% increase, and 4,746 customers in 2002. 6. A primary accomplishment was the successful transition to the new County web page, improving the Community Development Department web page by posting meeting material on the calendar and regularly updating "in the News" items. All Current Planning documents are now scanned and accessible through the use of the web page. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 13 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM ORDINANCE AMENDMENTS Planners worked on citizen and County initiated amendments to the County Code including the zoning and subdivision codes and the County Comprehensive Plan. Ordinance amendments require public hearing before the Planning Commission and Board of County Commissioners. 1. Amended Transfer of Development Credit (TDC) Code. 2. Amended Chapter 18.84, Landscape Management Zone, to allow additional rimrock setback exception. 3. Amended Chapter 18.67, Tumalo Rural Community, to create new Industrial zoning district. 4. Amended Chapter 18.113 and 19.106, Destination Resort,Zone, to incorporate legislative changes. 5. Amended Titles 17, 18 and 23 to provide new standards for cluster4pd planned developments. 6. Amended Table A of Title 17 to remove requirements for curbs in portions of La Pine. 7. Amended Chapter 18.61, La Pine Neighborhood Planning Area to permit zero lot line detached dwellings. 8. Amended Title 23 to adopt and Amendment to the Bend Urban Growth Boundary for Juniper Ridge — 5d0'acres for industrial land. 9. Amended Title 23 to adopt a coordinated population forecast for Deschutes County. 10. Amended Title'23 to adopt,the Bend Airport Master Plan. PLANNING COMMISSION 1. The Planning Commission met regularly to conduct public hearings on Amendments, to the County Zoning and Subdivision Ordinances and Comprehensive Plan. Meetings were held in Bend, La Pine, Sisters and Redmond. 2. The Planning Commission reviewed and made recommendations about the 2004-2005 Community Development Department work plan. 3. Public awareness of Planning Commission activities was increased through updates on County web page with press releases, project materials, and posting packets on the calendar. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT ACCOMPLISHMENTS 2004 14 2/15/05 - 6:14 PM 4. Two planning commissioners attended planning commissioner training. Staff also provided training on comprehensive plan and zoning regulations, urban growth boundaries and urban reserve areas and Robert's Rules of Order. PROJECTS REGIONAL PROBLEM SOLVING PROJECT - SOUTH COUNTY 1 . Coordinated infrastructure funding and development for La Pine Neighborhood Planning Area. 2. Obtained a $433,700 congressional appropriation for sewer infrastructure and completed environmental assessment for funding. 3. Coordinated with sewer and water districts" to complete infrastructure for first residential phase of the La Pine Neighborho, d Planning Area. 4. Reviewed subdivision plan for Crescent Creek":Ph 1 1, asd 1, Pahlisch Homes. The final plat was approved and construction started on fii','s_t��:'homes, neighborhood park and community center. 5. Hired a contractor under National Fire Pla'n,Grant to complete thinning on 7 acres of open space adjacent to Crescent Creek PhaSe,,1._ Negotiated contract with Pahlisch to construct an American Disabilities Act (ADA) accessible multi use path in open space and completed the trail. 6. Obtained a $368,000 Congressional Appropriation to continue ground water quality protection and monitoring work and create an incentive program to install innovative on-site technology. Grant will also fund a US Geological Survey study of effect of riparian area on water quality for the river, 7. Transferable Development Credit (TDC) Program: • Applied 106 TDC to Phase 1 in Neighborhood Planning Area. • Purchased 11 TDCs from private property owners and documented 85 TDCs on 74 County owned properties. Additional TDC purchases are pending. • Convened.,a TDC Advisory Committee meeting and presented an annual report of � the TDC Advisory Committee to the Board of County Commissioners. • Responded to public inquiries regarding the TDC program. 14. Continued coordinating with Environmental Health Division, Department of Environmental Quality (DEQ) and the Environmental Protection Agency (EPA) to study innovative on-site systems. 15. Worked with the United States Geological Survey (USGS) to review optimization model for groundwater. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 15 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM OTHER PROJECTS The Address Coordinator and Project Wildfire continued to work to create a countywide address data layer in the Geographic Information Systems (GIS). 2. Entered into a contractual arrangement with the City of Redmond to provide road naming and addressing within the City. 3. Created policies, procedures and programs to implement Measure 37, a new state statute allowing property owners to file a claim for compensation against the County when their property has been reduced in value due to enactment or enforcement of restrictive land use regulations. 4. Assisted the public with Restricted Firearms District formations �and annexations. 5. Worked with Information Technology (IT) and the Assessor'S',.'office to ensure reliability of situs addressing data layer through conversion to the Oregon Counties Taxation and Assessment System (ORCATS) for Assessor's records. COORDINATION WITH OTHER JURISDICTIONS AND AGENCIES COORDINATED POPULATION FORECAST 1 Adopted a Coordinated Population Forecast, Coordinated the development and public process for review of a population forecast for Bend, Redmond and Sisters, the County and unincorporated County. 2. Attempted to negotiate a settlement of a',n appeal of the Coordinated Population Forecast to the Land Use Board of Appeals (LUBA). Prepared and submitted the record to �LUBA. COMMITTEE ASSIGNMENTS • Bend 'Development Board (BDB) Transportation and Parking Committee Steve Jorgensen • Bend Development Board Transportation and Parking Advisory Committee Steve Jorgensen Bend Metropolitan Planning Organization Technical Advisory Committee Steve Jorgensen 0 Bend Traffic Safety Committee - Steve Jorgensen • Bend Transportation Technical Advisory Committee (T -TAC) Steve Jorgensen • Bureau of Land Management Upper Deschutes Management Plan Issue Teams and Intergovernmental Advisory Committee — Catherine Morrow, Steve Jorgensen DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 16 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM • City of Bend Airport Advisory Committee - Steve Jorgensen • Commute Options Working Group - Steve Jorgensen • County Code Review Committee - Christy Morgan • Deschutes County Bicycle and Pedestrian Advisory Committee Steve Jorgensen, Cyndi Smidt • Deschutes Mitigation and Enhancement Committee - Peter Gutowsky • Employee Benefits Advisory Committee - Christy Morgan 9 La Pine Transportation Advisory Committee - Steve Jorgensen • Project Wildfire - Peter Gutowsky • Sisters Community Action Team TrailCommittee - Steve Jorgense-n�':,,' • South Redmond Collaborative Planning Group,, Catherine Morrow, Steve Jorgensen BEND COORDINATION 1. Assisted the Boardof County Commissioners with the adoption of the Urban Growth Boundary Amendment for a 5113 acre industrial site at Juniper Ridge. 2. Participated in the, Juniper,, Ridge Technical Advisory Committee to master plan property. 3. Reviewed the Burden of Proof and coordinated County adoption of the Juniper Ridge Urban Growth Boundary Amendment. 4. Participated in the Technical Advisory Committee for the Bend Metropolitan Planning Organization (MPO). REDMOND COORDINATION 1. Urban Reserve Planning Prepared a PowerPoint presentation and schedule used by County and City staff at planning commission meetings Coordinated with Redmond planning staff to prepare findings to support urban reserve boundary for the City of Redmond Provided GIS analysis for findings 2. Participated in the South Redmond Area Collaborative Planning Project, a multi - agency grant funded planning project to identify transportation solutions for Redmond. DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 17 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM 3. Assisted in preparation of the scope of work and consultant selection for Redmond Lands needs analysis. SISTERS COORDINATION 1. Coordinated with City staff on comprehensive plan amendments, land needs analysis, urban growth boundary amendments and comprehensive plan update work. TRANSPORTATION PLANNING 1. Provided comments and expertise on land use applications and code Amendments. 2. Provided comments to the Oregon Department of Transportation- (ODOT), City of Bend, Bend Metropolitan Planning Organization, Bureau of Lancl�,�,`Management, County Road Department, La Pine Community Action Team and h6r agencies on transportation issues, refinement plans'and policy. 3. Developed a formula for a traffic impact fee for La Pine to fund traffic light improvements. 4. Worked with City of Bend staff in adopting a County Comprehensive Plan Amendment to recognize an updated Bend Airport Master Plan. 5. Worked with City of Redmond, BLM, Oregon Military, ODOT and other stakeholders on' the South Redmond Collaborative Planning group to address transportation issues in the Redmond area and coordinate with other agency planning efforts. 6. Assisted the City of Bend with transit issues leading to a bond measure to ,establish a transit district. 7. Develloped a new County Bike and Pedestrian Committee web site including an on line County Bicycle guide. 8. Attended national bike and pedestrian planning conference and a national training on safe routes to schools. 9. Made a presentation at a statewide bicycle and pedestrian conference GRANTS 10. Submitted applications for the following grants: * $32,000 from Oregon State Parks for an ADA accessible trail in La Pine * $202,165 from ODOT for a shoulder bikeway on 3 miles of Old Bend - Redmond Highway DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 18 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM 11. Obtained a $66,943 Transportation Growth Management Grant to develop a "Main Street" concept for La Pine. Selected a contractor and administered a contract including public involvement that will lead to designation of a Special Transportation Area under the Oregon Highway Plan. HISTORIC PRESERVATION PROGRAM GRANTS 1 . Obtained $15,000 Certified local government grant from the State Historic Preservation Office. 2. Assisted about 12 property owners in Bend to obtain the Oregon Special Assessment Program (property tax freeze). 3. Assisted one property owner in Bend to obtain the 20% FederalAnvestment Tax Credit 4. Assisted one church and the school district to get -Preserving Oregon Grants. 5. Wrote Environmental Assessment for Congressional Earmark/ EPA grant for La Pine Sewage Treatment Plant LANDMARKS COMMISSION APPLICATONS PROCESSEDINI-2004 Processed applications for alterations to historic properties. Prepared staff public notices, wrote staff reports, conducted Landmarks Commission public hearings and issued decisions: County: 1 application Bend: 28 major applications and,,:1 c6de.lenforcement case Redmond: 5 applications Sisters: 9 applications BEND OLD TOWN HISTORIC DISTRICT • Provided research and information to property owners. • Worked with city staff on code issues and procedure for processing applications. SPECIAL PROJECTS 1 Coordinated with Bend Redmond and Sisters on a proposal to modify makeup and appointment authority for Landmarks Commission. Developed funding alternative for jurisdictions to consider. 2. Drafted amendments to the Bend Historic Code to strengthen and clarify historic building demolition authority. 3. Harper Townsite research Project 4. Rease Cemetery restoration Project 5. Tetherow Crossing Restoration Project with the Central Oregon Parks and Recreation District (COPRD) 6. Jennie Brooks Restoration and Rehabilitation Project with the Central Oregon Community Action Agency (COCAAN) 7. Downing Hotel and Caf6 National Register Nomination DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 19 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM 8. Swalley Irrigation District Piping Project 9. Newport Bridge Project 10. Testimony for Height Limits Increase in Bend 11. Bend Centennial Celebration Projects 12. Drake Park Neighborhood Historic District Public Involvement Program. MEDIA AND PUBLIC INFORMATION • Wrote numerous press releases and articles and participated in interviews with all media. Assisted with Bend Centennial Special Sections. • Met with cities, various civic organizations and agencies on historic preservation program. • Gave classes on County historic preservation d -,historic cemeteries program an ... for La Pine and Bend at the Central OregomC ommunity College (COCC) Lunch and Learn Classes. • Maintained Historic Preservation web,p4 I ge. Used the website, ih'�',Wcling the "in '�u 0 the News" function, to notify people of --pc- ming meetings and t6,,"disseminate '6ts. new drafts of documents for the above proje , • Taught classes on researching land records at Lal Pine Genealogical Society NATIONAL REGISTER LISTING Downing Hotel and Cafe CODE ENFORCEMENT Bend Historic District FEDERAL SECTION 106 FORMS ODOTI, Harper I I DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT 20 ACCOMPLISHMENTS 2004 2/15/05 - 6:14 PM Deschutes County CDD Monthly Statistics for January 2005 Januaty I Month Customers Homes Valuation Evaluations Total Valuation Jan -93 817 26 $465,450 16 $4,373,77 Jan -94 1,360 26 $1,040,737 34 $4,525,849 Jan -95 1,504 52 $789,417 43 $8,286,819 Jan -96 1,509 41 $54,300 33 $5,452,442 Jan -97 1,538 24 $3,100 24 $4,178,212 Jan -98 1,653 50 $722,950 26 $10,794,670 Jan -99 1,795 46 $129,994 64 $13,124,093 Jan -00 1,824 37 $100,000 44 $9,779,130 Jan -01 2,083 36 $310,137 30 $12,086,312 Jan -02 1,957 50 $16,037 22 $13,983,136 Jan -03 1,889 31 $1,648,438 40 $11,332,868 Jan -04 1,472 32 $1,252,216 19 $10,792,324 Jan -05 1,544 40 $3,073,131 28 $14,382,523 'iscal Year Totals (July through Januaty) 1993-94 10,532 381 $12,764,412 559 $76,326,118 1994-95 10,928 405 $3,975,056 427 $72,448,851 1995-96 11,681 354 $12,213,278 411 $70,721,954 1996-97 13,756 390 $11,926,438 281 $79,033,975 1997-98 14,044 429 $18,746,594 358 $108,758,315 1998-99 14,534 479 $13,884,619 383 $125,238,827 1999-00 15,067 413 $5,083,142 391 $108,701,466 2000-01 15,038 370 $7,107,146 272 $103,298,537 2001-02 15,260 356 $6,417,843 268 $109,567,258 2002-03 14,920 341 $5,165,556 250 $116,928,630 2003-04 1 13,003 390 1 $10,001,437 254 $133,983,476 2004-05 1 13,118 473 1 $6,515,854 299 $156,340,783 60 50 40 30 20 10 0 January New Houses Highlights - Average customer wait was 5 minutes in Bend 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 160 140 120 100 80 60 40 20 0 1�1 �v �� Ii5 C95 1�1 9� IP 0 CP I:hb ,A OIA 0 CP CP 4b Q� lz� Q�, (�, (:�v & lz� QPI �� �O '33� "'0 �� �O �� "0 �� �O �O '33� ,4' "�� �� �� 3V �O '3�r �O ,4' �3v �f- DESCHUTES COUNTY, OREGON COMMUNITY DEVELOPMENT BUILDING PERMIT SUMMARY REPORT FOR JANUARY 2005 • NUM - BER OF PERMiTs ISSLI-ED • PROPERTY VALUATION I NUMBER OF PERMITS ISSUED I RESIDENTIAL BUILDINGS NEW CONSTRUCTION .................... 40 ALTERATIONS ......................... 12 ACCESSORY BUILDINGS ................. 25 FOUNDATION ONLY ..................... 1 COMMERCIAL BUILDINGS NEW CONSTRUCTION .................... 2 ALTERATIONS ......................... 6 FOUNDATION ONLY ..................... 0 OTHER PERMITS ELECTRICAL PERMITS .................. 230 MECHANICAL PERMIT ................... 105 MANUFACTURED HOME PERMITS ........... 1 PLUMBING PERMITS .................... 79 SPECIAL INVESTIGATIONS .............. 14 TOTAL NUMBER OF PERMITS ISSUED ........... 515 11 PROPERTY VALUATION 11 RESIDENTIAL NEW CONSTRUCTION .................... $9,894,897 ALTERATIONS ......................... $355,176 ACCESSORY BUILDINGS ................. $778,858 FOUNDATION ONLY ..................... $15,288 COMMERCIAL NEW CONSTRUCTION .................... $3,073,131 ALTERATIONS ......................... $265,173 FOUNDATION ONLY ..................... $0 TOTAL VALUATION OF BUILDING PERMITS ISSUED.... $14,382,523 LO Q Q 4� V C4,,4 4- TOM cz 2 m M m 06 >- 0 LM LO Q Q 4� V C4,,4 4- cz 2 m LIM 4) LL Cf) w uj m 0 IMM U) 00 so-fooz to-fooz fo-zooz zo-looz Itizillillm 00-6661 66-8661 86-L661 L6-9661 96-S661 C14 4- cl C� T- 014 z + z z am LU Cl) 0 00 C-1) 40 co C4 C4 0) 0) C14 60- IIIJ Cp kn Cp en Cp m cri cri GOS, en GO), GO.) 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