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2014-264-Minutes for Meeting January 10,2014 Recorded 5/13/2014DESCHUTES COUNTY OFFICIAL NANCY BLANKENSHIP, COUNTY COMMISSIONERS' JOURNAL 2014-2 �H�ii�NUH�� RECORDS r } 201J_26i CLERK 1��1 V 05/13/2014 02:37:01 PM Do not remove this page from original document. Deschutes County Clerk Certificate Page i Deschutes County Board of Commissioners 1300 NW Wall St., Suite 200, Bend, OR 97701 -1960 (541) 388 -6570 - Fax (541) 385 -3202 - www.deschutes.om MINUTES OF ANNUAL BOARD PLANNING RETREAT DESCHUTES COUNTY BOARD OF COMMISSIONERS FRIDAY, JANUARY 10, 2014 Present were Commissioners Tammy Baney, Anthony DeBone and Alan Unger. Also present were Tom Anderson, County Administrator; Erik Kropp, Deputy County Administrator; and Ellie Waterston, Facilitator; and, for a portion of the meeting, Chris Doty, Road Department; and Scott Johnson, Health Services. The meeting was held at the Road Department. Chair Baney opened the meeting at 9:04 a.m. Tom Anderson gave opening statements. He said the objective for today is to come up with a new version of the County Goals and Objectives. The Board has indicated it is reasonably comfortable with how things are going with the County, with no major issues. The department directors are on call today if the Commissioners would like any of them brought in for more detailed discussions. He introduced Ellie Waterston, who has facilitated meetings for the City of Bend and others. She has been advised of the issues currently of most interest at the County. Ms. Waterston said she hopes to help leverage the information already in place, to move things forward and make the meeting productive. There is an open brainstorming opportunity that might be helpful for her to know what each Commissioner is thinking, so she can focus on the issues that are of the most importance. They can review the goals that do not need a lot of work as well. The afternoon can include input from any department heads that should be brought in for the larger issues. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 1 of 17 She is confident she can get a sense from all of the Commissioners if this is on track. She asked for perspectives from each Commissioner, along with areas of particular interest. Commissioner Unger said the theme has been the `new normal', and what this will mean. There are things in play now that have not been in the past, especially regarding health services. The Children & Families' Commission is gone and adjustments have to be made; the Board needs to know what has been lost and how to cope with those losses and adjustments. Several department heads who have been here for a long time are gradually retiring. This might be an opportunity to reorganize and look at some departments in another way. There will be some big shoes to fill. Ms. Waterston reiterated the changes in health services, finance and personnel being impacted by department heads leaving and changes in overall delivery. Mr. Anderson said they can do this evaluation department by department if desired. Commissioner DeBone stated he can sink his teeth into everything except the health part. He can think of tangible things regarding safe communities and other issues, but is not sure about how much of a role government should have in making sure people get to the doctor or have good teeth. This is a personal opinion for him. He added that they were in a phase for years of a growing economy, and the view of the world was quite different. They could invest in nonprofits and other entities. The recession caused them to shift gears. The recession slowed down people who could have retired earlier but waited; now they are doing this. They are coming off the bottom of the recession and the world is changing. He is proud of the leadership of the department heads and likes the ideas of promotion from within and changes in leadership. He is not afraid of change. Things just have to be done a bit differently. Promoting confidence in government is his goal. There are budgets and policies to support this, but he wants to be okay with anyone coming to him and knowing he is serious about representing them. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 2of17 Specifically, the radio project at the Sheriff's Office is a big thing for him. This affects all agencies. The Eastern Oregon Counties group conference call brought up forest payments; maybe it is better not to have this at all. Groundwater protection needs to be reevaluated, in particular regarding the south County DEQ steering committee and its findings. Ms. Waterston asked if these should be tied to existing goals. Commissioner DeBone replied that the radio systems mean safe communities. The forest bill, a healthy environment. Also groundwater protection, for rural communities. He wants to know what the big picture is. He sees this in about five bullet points. It has been a long, complicated road on these matters. A smaller issue is the Redmond Rod & Gun Club. Regarding Advantage Dental, there is the concept of helping people and he wonders about the level of involvement. There is economic vitality, and the work EDCO is doing. He would like to hear the others' different opinions and compare notes. Mr. Kropp said that EDCO was the economic development arm, but during the downturn, the County took different tact. If things improve, the question is whether something should be done differently. Ms. Waterston asked if the department directors should be noted under effective delivery. She was told yes. She elaborated that shining a light on a particular goal does not mean it is an issue or a problem. It is meant to be just a refresher. Chair Baney stated that overarching is goals and objectives are meaningful to the organization. She does not have a good feeling on whether this is well defined. However, it is encouraging to see how far they have come. Department directors are reviewing and giving the Board their goals to measure this year. Strengthening feedback and the value of the process with them is important. She wants to know what should be tracked and what shouldn't. She needs to know they feel they are being heard and are successful. Ms. Waterston asked if the Board making decisions regarding the budget can become the green or red light for an item. Chair Baney replied that for some departments it is caseload. The questions are, do they count the numbers and should they track them all. Do they consider recidivism rates instead of something else. Some goals may not tell how successful they are. For instance, a high caseload number may mean results are not what they should be, or maybe there is a problem with not enough staffing. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 3 of 17 Ms. Waterston asked about incorporating some measurables. She warned that the higher up you are, the more generic the language gets. Chair Baney said her view is that they are in this together. Department directors are the lifeblood so it needs to be meaningful to them. She sees the main focus as public safety, infrastructure and caring for the most vulnerable. Counties act as agents for the State. There are extraordinary changes happening on the State level, and the County is trying to stay in front of that. Education and health reform, early learning and public safety are transforming. She wants the County not to just be mindful of this, but in front of it. Regarding the healthy people part, much is changing that could mean significant layoffs or regionalization; in essence, a new form of government to provide service delivery. A lot may play out in the next couple of years. They have to continue to care for citizens but keep down costs in the jail and health services, while thinking about economic vitality. There is a ripple effect. She would like to have some face time with Scott Johnson to come up with a quiet plan B. What if they are forced to lay off — do they start with adjustments now? Where is the spot where they can continue and be ready for change. A lot is out of County control. This group is the most volatile. Commissioner DeBone said most of this factor is out of focus for him. He would like to break this down as well, with Mr. Johnson. He is not sure of all the functions of the health services department and what is in flux. Mr. Kropp noted that it is important to know this before the Health Services Director interviews. Mr. Anderson asked if Commissioner DeBone wanted information different from what they provided already at the health update. Commissioner DeBone said that maybe an org chart would help, showing how many people do which services. It is a big department. He would like to review which functions are the most vulnerable. Chair Baney said they have started to regionalize behavioral health services. WEBCO has been identified as the vehicle to be used. She would be hard pressed to come up with a more dysfunctional organization as WEBCO, however. That is where things are heading and where behavioral health dollars are going. Public health may end up being included. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 4 of 17 Commissioner DeBone emphasized that he is not clear on who does what. Chair Baney stated there may be value to adding another director if this is changing so much, creating a lot more work. Ms. Waterston stated that the Board needs to create some feedback loops, with a message to take to the departments. It needs to be almost a directive so the Board can be well informed of what is happening. The focus of this morning's session is to confirm the goals. They should do the goals statement first and decide if the objectives address them. There are not any that won't be touched upon. She reviewed a few other counties' mission statements. Multnomah County's reflects needs, leadership, planning, prioritizing and promoting. Lane County has added this for residents and guests. It may not be the time to address the mission statement. Chair Baney feels the mission statement is light. Ms. Waterston noted that it does not do justice to the work of the County. They need to conceive of what the goals feed, and build from the bottom up. Commissioner Unger said they should stay high level and look at shifts in what is happening, and especially where health is going today. He has always liked mission statement that they are trying to be judicious with money and provide services as well as possible. It is a good goal to work through it this year, and kick off the direction at this time. Ms. Waterston said that at a certain point, words become meaningless. They want the language to be fresh and make sure it is relevant. They need to make the language feel alive. Commissioner Unger stated that he looks at the goals as a roadmap for department heads, and support where the County is going. He is concerned about what the goals mean to the departments. Ms. Waterston confirmed that this is her vision as well. Commissioner DeBone wants to throw out ideas and address them later if needed. Ms. Waterston said that sometimes the commentary becomes important. Commissioner Unger asked for the perspectives of Mr. Anderson and Mr. Kropp. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 5of17 Tom Anderson said that he uses a different filter. The Board handles high -level policy prioritization. His task is to put it into action. He also wants it to be meaningful. This is his perspective, with the caveat that he is just one. Directors are all different and have a distinct style and communicate differently to employees. From his perspective, he believes this exercise is very meaningful. It helps to set up what they do. He always liked having goals and objectives. This puts things into perspective, helps with motivating and he likes the form. There is a second half to this, that the department heads create performance measures. That part needs some work and is a goal over the next year. It needs to be more useful for departments, since at this point is mostly just a chore. They need to know how they can do better on reporting. It needs to be more meaningful to the Board, and departments should be able to celebrate when they do good things. They need to strike a balance between identifying broad level ideas and determining results. Mr. Kropp stated that performance goals do not seem to be that meaningful. Theoretically they make sense, but rarely are meaningful or have budgets based on them. There is always a caveat that they may have to change. Ms. Waterston added that benchmarks hold to a timeline. Mr. Kropp explained that they are tracking too much, and it might be better to see fewer important issues tracked. This creates a disconnect with departments. They have to figure out how to equate the goals and objectives with what they are doing. If the Board has specific goals for departments, they need to know what those are; not the day to day operations. This needs to be clear and it should connect. The Road Department is in line, but not all departments have specific goals so this is made too broad. It needs to be more concrete. Mr. Anderson said that it does not need to be all encompassing. Some departments don't know where they fit; especially internal services especially, which are not in the spotlight. Commissioner Unger stated that he appreciates what Mr. Kropp said. A couple of years ago they hired Chris Doty, and gave him ten things to do. He is doing those. Departments want to know what to do per administration. They need comfort knowing if they are doing the right things for the Board, and what is expected. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 6of17 Chair Baney agreed. Almost all departments have internal and external goals and objectives. They are very light on the internal part. The culture of the organization is important. It is difficult to address this. An employee looking at this may not see themselves until they get to the bottom regarding development, productivity, and other factors, and it does not scream that they are valued. She would like to see language strengthening the commitment to the culture, and feeling valued. Otherwise, it is just words on a page. Commissioner DeBone asked who the audience is. When the few citizens look at budget documents, are these directed internally or to them? Ms. Waterston explained that the audience is the employer, the public. Commissioner Unger observed that they also have an audience of 800+ employees who want to know they are doing a good job. Ms. Waterston asked in which order things occur, and if there is a reason for the number of goals now or a separate goal for organizations within. They should clean up the catch pan at the bottom. She asked if they are at a point where they should look at goals and see If the language should be adjusted for each, or if it is appropriate to think of adding a goal. She asked about the order of appearance; just the goals, not the objectives. Mr. Anderson noted that there are five goals, to get a sense of the broadest categories of what the County is supposed to do. Those five are important and capture this. These are core goals. Internally, department heads use this to set context and motivate employees. It was not designed to be an employee thing, but could be a value statement as well as a mission statement. The value statement could focus on employees. Mr. Kropp said that they also have County values, which is an internal document. Maybe they need to dust this off. Ms. Waterston stated they need to articulate values, and not forget to honor the fact these people are invested in the expected work. Chair Baney said the Board sets this, but others carry it out. She wants to honor them somehow. Good results do not happen without hard work. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 7of17 Commissioner Unger added that they need to work with each other as well. They recognize they cover for each other and it is a team effort. Ms. Waterston came up with some revisions: Protect the public, coordinate the continuum of service, and there are lots of people involved with public safety. The term "care" is often associated with this. Commissioner DeBone noted that AOC has a list. There are lots of partners involved in public safety. Chair Baney feels this should be beefed up. A potential health pandemic also applies to public safety, as well as emergency disaster preparedness work. There is a lot being done on this front now. This region is part of the resiliency plan. Commissioner DeBone stated tis should provide a sense of law and order, and security. Mr. Anderson said public safety can mean something different to each person. A safe environment is part of this. Commissioner Unger added that planning and preparedness should also be included. Chair Baney said that this is one reason why the justice reinvestment program is necessary, and the reason we are spending money to establish a program; there are also discussions regarding having the Sheriff's Office and Parole & Probation together. They were separated out some time ago due to department director issues. This has been discussed before. A regional program was established regarding the jail and Parole & Probation. Fundamentally, there could be efficiencies there. Mr. Anderson noted that the 1145 funding split each year is a nightmare. They could transition in the next few years. Counties are split on how they do this. Optimally, they should decide based on the mission of the departments, not their directors. This may be possible in the future. Commissioner DeBone said there is interface, but maybe they should consolidate. Ms. Waterston suggested: Protect the community through planning, preparedness and coordinated public safety services. There is no hard -edged word like enforcement. Commissioner Unger pointed out that the Sheriff's vehicles say they are proud to protect and serve. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 8of17 Regarding healthy people, Commissioner Unger likes what they say, providing basic floor services. Chair Baney said they care for the most vulnerable. Ms. Waterston suggested they need the word "education ". Commissioner DeBone noted that there is a long list under this category. Ms. Waterston suggested, educate and provide for the health of the community. Chair Baney said that she does not want the County to have to facilitate but they do take a lead role, as a convener. They are at the forefront of guiding and leading. Maybe this is not inherent in the goal. Commissioner Unger stated that they are the one in this region with the resources. This is where services are going, to be equitable. They are like a big brother, making sure everyone is at a certain level. Chair Baney noted that the pushback is that they have the most to lose as well. None of the counties have enough resources from the State to care for current needs. Commissioner Unger does not want to see the others left behind. There are expectations to be met and it should not matter where people live. They need to try to make it happen. Mr. Anderson stated there is a broader goal. They are a safety net for vulnerable populations so they can be more productive. If the population has health and wellbeing, this provides opportunities for people to do other things, such as work, play and caring for their families' basic needs. Enhance and protect the health and wellbeing of its citizens through advocacy, education and services. Ms. Waterston asked what the County's role in economics is; making sure infrastructure and land use is there, but not necessarily bring in industry. Should they promote? Implement? Provide for sustainability and prosperity? She asked if the cities' growth cannibalizes the County. Chair Baney said they want to encourage the growth of the cities based on infrastructure and services. Land use planning in Oregon works against the County doing much. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 9 of 17 Commissioner DeBone likes to take the AOC view regarding transportation, land use and economic development. Commissioner Unger supports EDCO and having adequate infrastructure to allow for the ability to create economic engines in the cities. This helps the region so they need to stay in the game. Commissioner DeBone noted that the entrepreneurial spirit is big here. People talk about the Bend area. Mr. Anderson said that it is more than just EDCO. There are the Fairgrounds and COVA, and Trip 97 and infrastructure are all based on economic prosperity. Ms. Waterston asked if the plan and implementation of economic vitality should carry beyond the County; and if they want to encourage big ideas regarding energy, incubators for business and similar efforts. Commissioner Unger pointed out that the County does not have the staff or expertise to do this, but choose others who are experts and support them. Commissioner DeBone said there are conversations about everyone wanting to come here. The sky is not the limit. Many people like it the way it is now. Chair Baney likes the idea of partnering and supporting, and the terms prosperity, sustainability and diversification. Ultimately, the group came up with: Robust economy: promote policies and actions that stimulate economic vitality. Under Healthy Environment, Commissioner DeBone asked about the AOC list of what this includes. They need to celebrate recreational assets. Commissioner Unger asked if this includes protection and oversight of the water, surface, air, desert, farmland and forests. Collaboration with other groups has always been a big thing in this area. The Board came up with: Promote environmental stewardship through assessment, advocacy and collaboration. Under Effective Service Delivery, there was a brief discussion about splitting out citizens' services and internal services. Maintain confidence in Deschutes County through access and fiscal responsibility. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 10 of 17 At this time, the group adjourned for lunch. After a break, they reiterated the primary goals. The objectives focus on law enforcement. They need appropriate planning and collaboration to prepare for disaster. Mr. Kropp said that the Sheriff needs to understand the Board's goal. Mr. Anderson noted that a lot of other people need to be involved who haven't been in the past. This goes across county lines and includes community partners. There is more to public safety than law enforcement. They have to consider natural disasters, pandemics, train wrecks, handling assessments after a disaster and similar situations. Objective: Collaborative emergency planning among county departments and other partners for pandemics and other disasters. Mr. Anderson stated they are well into collaborative planning for radio infrastructure. Commissioner DeBone noted that they spend a lot on communications services. A new generation digital system for public safety may eliminate some expenses. Objective: Collaborative planning of enhanced regional communications systems & infrastructure. Questions arose regarding eliminating language on the jail, emergency preparedness, and radio communications. Mr. Anderson will circulate the proposed language to the District Attorney, Sheriff and I.T. The Board decided to bring in Scott Johnson when they discuss the Healthy People category. Objective: Economic vitality. Mr. Anderson stated that economic vitality should have a regional perspective. They already participate in regional planning. However, they need to take care of their own backyard first. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 11 of 17 Regarding roads, they have not been adding any new ones. He asked if they should just stay with aggressive maintenance. This is the first time in a while they can consider SDC's and schools funding, and might be able to do some big improvement projects. This has an economic development component as well as helping with public safety. They could call it initiating strategic capital program efforts, or providing safe and efficient infrastructure. Chris Doty joined the meeting at this time. He said there are projects in the CIP that will help deal with safety issues, capacity and deficiencies. Chair Baney asked if they are opening the door for all departments. Mr. Anderson said there is a greater emphasis on the capital budget this year. This includes not only Road but Property and Facilities type projects, software acquisition for Finance and Personnel, and the communications project through 9 -1 -1. The Road Department is where they have started at this time. They could also add this under service delivery. It will become broader. Mr. Doty said one of their objectives is the noxious weed program. Chair Baney observed that weed abatement helps the economy, crops, and property values. Commissioner Unger added that infrastructure is not just roads; it could be internet access or other services. They decided on: Providing cost - efficient and Innovative infrastructure supporting economic opportunities and livable communities. Infrastructure should possibly include roads, airports, technology, the landfill, and public transit. Scott Johnson joined the meeting at this point. Commissioner Baney said that healthy people benefit from bikeways, good transportation, mobility, and the health impact of infrastructure improvements. She would like to see them develop ways to connect public health to infrastructure planning. Commissioner Unger stated that he has been on a task force addressing this, and they can't figure it out. ODOT's MOU is supposed to check in on policies and ways to incorporate health factors. This was suggested: Develop and continue to implement a collaborative livability and wellness perspective related to infrastructure. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 12 of 17 Mr. Johnson stated that one requirement might be to identify if there are any transportation considerations. It is not a formal assessment but it has been considered. He has been training staff to think that way. Under healthy people: Consider health, wellness and multi -modal connectivity in the design and implementation of infrastructure. Mr. Johnson would like to see more regular communication to keep each other informed, and to offer ideas regarding health aspects. Chair Baney noted that there is the possibility of grants if you can align the objectives. Mr. Anderson added that this would not be limited to Road, but could include TSP trail planning, a nutritional assessment of jail food and other things Mr. Doty said they are looking at multi- modal, to accommodate different modes other than vehicles. Chair Baney would like to talk about the benefits more explicitly; for example, maybe address diabetes through how roads are placed. Commissioner Unger asked if a goal would be to support economic development organizations. Commissioner DeBone said that EDCO is the agent now but is not being named. Mr. Anderson noted that they do not want to be that specific, as they would not want to leave anyone out. Promote policies, actions and organizations to promote economic vitality and partner with organizations that stimulate economic vitality. Mr. Anderson said that what they do now is take the finished goals and objectives and apply performance measures. Most department heads find this as a chore. To make this more meaningful, departments can still do performance measures to manage their departments. This exercise is more of a specific to do list with a series of tangible deliverables Some will be clean, that they did or did not do it. Others may be harder to show. Staff's job is to be precise when coming up with deliverables. They can show exactly how it was done through an action plan report. Ms. Waterston said that reporting to the public would be easier, with benchmarks that can be understood. There could be a lot more ways to show this to the public. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 13 of 17 Mr. Johnson said he agrees with measures, as he has to do that anyway. Chair Baney does not want anyone to have to double -track information. It needs to be meaningful. Mr. Anderson stated that every department is different. They can do more if they want, but can be more succinct. Mr. Anderson added that they have not made a big deal out of reporting. However, he wants to schedule a quarterly report from each and make a big deal out of that. Regarding Healthy People, the Board discussed the dynamic nature of CCO's, WEBCO and tri- county services. They are also having interviews in February for Mr. Johnson's position. Chair Baney asked how they will know what to strive for. Mr. Johnson replied that the `most vulnerable populations' wording is important. Access is important. Someone needs to look out for the disenfranchised or those on the edge. Commissioner DeBone asked if someone has just joined a program, what happens. Mr. Johnson said that a new family is assigned to primary care practice. They can switch later. They will also be informed of other specialty services such as behavioral health. This starts at the County. An assessment comes first for behavioral health and related issues. They learn if there are problems with alcohol, drugs or trauma. The services may come from someone other than the County. The County representative may remain with the person doing the assessment, depending on the situation. Access is important. It is one of the measures, and it has to be timely. These are vulnerable populations, and it is tougher with behavioral health. They need quality, affordable health care. Mr. Anderson asked about changing the nature of service delivery. Mr. Johnson replied this is an important role of local government, which needs to engage and participate fully. Chair Baney said a key objective is to stay involved. Mr. Johnson stated they are trying to get education, safety and health to cross. It is hard to bring these together completely. Chair Baney said the Governor wants these addressed together. They are trying to define and drive changes to health care to ensure effective delivery of health - related services. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 14 of 17 Mr. Johnson said that this does not get to the connectivity. There are a lot more people on OHP. However, if someone goes to jail, they lose health care. The question is, how they get this back. They need kids to do well in school at a young age, but they are not getting vaccinated or into Headstart. They are trying to get these to work well together. Chair Baney stated that it is a system of development. The objective is to align the systems. Mr. Johnson said there needs to be systems reform. It is more than just health care. The result: Participate in defining and driving systems reform and alignment occurring in public safety, health and education. Mr. Johnson said the new terminology is `population health', with the whole population in mind. Commissioner Unger stated that the counties are worried about the transformation, and that traditional work will fall through the cracks. Mr. Johnson said that the safety net language is key. Counties may end up having to cover these basics. It is a valid concern. Chair Baney added that it is mostly out of County control. The County provides a safety net but that funding could go elsewhere. Regarding Healthy Environment, the group agreed this could cover groundwater, weed abatement, and multi - modal. Commissioner DeBone asked about south County groundwater and whether than could be addressed specifically. Partner with appropriate agencies and the community to preserve and protect south County water resources. Commissioner Unger asked about healthy and sustainable forests and public land management practices. Forests need to be grown to resist catastrophic fires. They are doing more now than before. The task is to have those who were responsible for how it is today bring this to be a better solution. Mr. Kropp added that they also work with private property owners to protect their own properties. Continue to educate the public and enforce policies regarding the control of noxious weeds. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 15 of 17 Under connectivity, Commissioner Unger said it is important but may mean more trails. Some don't want trails nearby. Mr. Anderson stated that a good trail network is great for visitors. Ms. Waterston said the pull -down menu on the County website does not list natural resources. Mr. Anderson replied that it is there to help people get to the most used sites and to other agencies. Effective service delivery. Mr. Kropp said they get requests to expand services or to do more; should they just provide core services instead. Mr. Anderson stated that they need to link citizens with the services they want as much as possible. Maintain confidence in DC through sound fiscal management and responsiveness to the public Provide a workplace culture that values and supports employees — this was revised to: Support employee development, productivity and job satisfaction. Every Time standards. Provide support to internal operations to ensure cost effective and efficient delivery of services. Chair Baney would like to add opportunities for public engagement in local government. Continue to provide opportunities for public engagement with County government. Being no further discussion, the meeting adjourned at 3:55 p.m. Minutes of Board of Commissioners' Annual Retreat Friday, January 10, 2014 Page 16 of 17 DATED this % Day of 2014 for the Deschutes County Board of Commissioners. ATTEST: (&Ym� 641.4" Recording Secretary Tammy (3— Chab Anthony DeBone, Vice Chair ,t&.,� UAt-ta- Alan Unger, Commissioner Minutes of Board of Commissioners' Annual Retreat Page 17 of 17 Friday, January 10, 2014 Deschutes County Board of Commissioners 1300 NW Wall St., Suite 200, Bend, OR 97701 -1960 (541) 388 -6570 - Fax (541) 385 -3202 - www.deschutes.orl? ANNUAL PLANNING RETREAT DESCHUTES COUNTY BOARD OF COMMISSIONERS FRIDAY, JANUARY 10, 2014 9:00 AM — 4:00 PM Road Department Conference Room 61150 SE 27th St., Bend 1. Opening Comments — Tom Anderson 2. Review Retreat Agenda and Provide Overview — Ellen Waterston 3. Review, Identify, and Discuss County Goals — Board of Commissioners and Staff 4. Identify Objectives for Goals — Board of Commissioners and Staff 5. Other Items 6. Adj ourn PLEASE NOTE: At any time during this meeting, an executive session could be called to address issues relating to ORS 192.660(2) (e), real property negotiations; ORS 192.660(2) (h), litigation; ORS 192.660(2)(d), labor negotiations; or ORS 192.660(2) (b), personnel issues. Meeting dates, times and discussion items are subject to change. All meetings are conducted in the Board of Commissioners' meeting rooms at 1300 NW Wall St., Bend, unless otherwise indicated. ff you have questions regarding a meeting, please call 388 -6572. Deschutes County meeting locations are wheelchair accessible. Deschutes County provides reasonable accommodations for persons with disabilities. For deaf, hearing impaired or speech disabled, dial 7 -1 -1 to access the state transfer relay service for TTY. Please call (541) 388 -6571 regarding alternative formats or for further information. Deschutes County FY 2014 Goals and Objectives Mission Statement Enhancing the Lives of Citizens by Delivering Quality Services in a Cost - Effective Manner Safe Communities: Protect the public through a coordinated continuum of care 1. Promote targeted prevention, diversion and intervention programs to reduce recidivism and future demands on County services 2. Respond to, investigate and prosecute criminal activity to ensure the guilty are held accountable, the innocent protected, and the rights of all citizens are respected 3. Protect the community by providing safe, secure and humane detention facilities for adult inmates and delinquent juveniles 4. Provide for supervision of adults and juveniles who have participated in criminal activity through parole, probation, diversion and post - prison supervision Healthy People: Facilitate, invest in and provide a system of services to protect and improve the health of residents 1. Ensure children, youth and families are protected, healthy and successful 2. Support physical, mental and social well -being through partnerships, prevention and access to quality, affordable health care for the most vulnerable populations 3. Assess, preserve, promote and protect the basic health and wellness of residents 4. Provide behavioral heath treatment and support services for community members with the greatest need 5. Promote preventive health through community education, outreach and advocacy Economic Vitality: Promote policies and actions that stimulate economic development 1. Provide safe and effective infrastructure that supports local economic opportunities and livable communities 2. Support land use policies that promote beneficial utilization of the land for economic growth 3. Support beneficial management and access policies of publicly owned natural resources to promote tourism and recreational activities 4. Pursue inter - jurisdictional and interdepartmental cooperation to enhance service delivery and the cost effectiveness of public services Healthy Environment: Assess, protect and enhance the natural resources 1. Support sound forest and public land management practices and oversight 2. Enhance and protect air, land and water resources Effective Service Delivery: Promote confidence in government by ensuring fiscal responsibility, openness and accessibility in the delivery of services 1. Support employee development, productivity and safety through training, technology, resources and tools necessary to deliver quality public services 2. Support and promote Deschutes County Customer Service "Every Time" Standards 3. Provide ongoing evaluation of employee performance, job satisfaction and wellness 4. Provide comprehensive support services in an effective and efficient manner 5. Ensure accurate, secure and timely delivery of public services 6. Monitor, analyze and report on the financial health of the organization 7. Promote policies and actions that provide open and transparent access to County government Deschutes County, OREGON Page 9 Deschutes County FY 2015 Goals and Objectives Mission Statement Enhancing the lives of citizens by delivering quality services in a cost - effective manner. Safe Communities: Protect the community through planning, preparedness, and coordinated public safety services. 1. Facilitate collaborative planning among county and community partners to enhance emergency preparedness for possible pandemics or other disasters. 2. Promote targeted prevention, diversion, and intervention programs to reduce recidivism and future demands on county services achieved through the continuum of incarceration, detention, and supervision services. 3. Respond to, investigate, and prosecute criminal activity to ensure the guilty are held accountable, the innocent are protected, and the rights of all citizens are respected. 4. Facilitate collaborative planning on county -wide communications and infrastructure. Healthy People: Enhance and protect the health and well-being of the community through advocacy, education and services. 1. Consider population health, wellness, and multi -modal connectivity in the design and implementation of infrastructure. 2. Participate in defining and driving systems reform and alignment. 3. Ensure children, youth, and families are protected, healthy, and successful. 4. Provide timely access to quality and affordable health care for the most vulnerable populations. 5. Assess, preserve, promote, and protect the basic health and wellness of residents. 6. Provide physical and behavioral health treatment and support services to meet the needs of the community. 7. Promote preventive health through partnerships, community education, outreach and advocacy. Robust Economy: Promote policies and actions that simulate economic vitality. 1. Initiate strategic capital programming. 2. Partner with organizations that stimulate economic vitality. 3. Provide cost - efficient and innovative infrastructure that supports local economic opportunities and livable communities. 4. Support land use policies that promote beneficial utilization of the land for economic growth. 5. Support beneficial management and access policies of publicly owned natural resources to promote tourism and recreational activities. 6. Pursue inter - jurisdictional and interdepartmental cooperation to enhance service delivery and the cost - effectiveness of public services. Management of Natural Resources: Promote environmental stewardship through assessment, advocacy, and collaboration. 1. Partner with community members and appropriate agencies to preserve and protect South County's water resources. 2. Educate the public and enforce policies regarding noxious weed control and eradication. 3. Support healthy and sustainable forest and public land management practices and oversight. 4. Enhance and protect air, land and water resources. Effective Service Delivery: Maintain confidence in Deschutes County through sound fiscal management and responsiveness to public. 1. Continue to provide opportunities for public engagement with Deschutes County government. 2. Provide support to internal operations to ensure cost - effective and efficient delivery of services to the public. 3. Support employee development, productivity, and job satisfaction. 4. Support and promote Deschutes County Customer Service "Every Time" standards. Deschutes County FY 2015 Goals and Objectives Mission Statement Enhancing the lives of citizens by delivering quality services in a cost - effective manner. Safe Communities: Protect the community through planning, preparedness, and coordinated public safety services. 1. Facilitate collaborative planning among county and community partners to enhance emergency preparedness for possible pandemics or other disasters. 2. Promote targeted prevention, diversion, and intervention programs to reduce recidivism and future demands on county services achieved through the continuum of incarceration, detention, and supervision services. 3. Respond to, investigate, and prosecute criminal activity to ensure the guilty are held accountable, the innocent are protected, and the rights of all citizens are respected. 4. Facilitate collaborative planning on county -wide communications and infrastructure. Healthy People: Enhance and protect the health and well-being of the community through advocacy, education and services. 1. Consider population health, wellness, and multi -modal connectivity in the design and implementation of infrastructure. 2. Participate in defining and driving systems reform and alignment. 3. Ensure children, youth, and families are protected, healthy, and successful. 4. Provide timely access to quality and affordable health care for the most vulnerable populations. 5. Assess, preserve, promote, and protect the basic health and wellness of residents. 6. Provide physical and behavioral health treatment and support services to meet the needs of the community. 7. Promote preventive health through partnerships, community education, outreach and advocacy. Robust Economy: Promote policies and actions that simulate economic vitality. 1. Initiate strategic capital programming. 2. Partner with organizations that stimulate economic vitality. 3. Provide cost - efficient and innovative infrastructure that supports local economic opportunities and livable communities. 4. Support land use policies that promote beneficial utilization of the land for economic growth. 5. Support beneficial management and access policies of publicly owned natural resources to promote tourism and recreational activities. 6. Pursue inter- jurisdictional and interdepartmental cooperation to enhance service delivery and the cost - effectiveness of public services. Management of Natural Resources: Promote environmental stewardship through assessment, advocacy, and collaboration. 1. Partner with community members and appropriate agencies to preserve and protect South County's water resources. 2. Educate the public and enforce policies regarding noxious weed control and eradication. 3. Support healthy and sustainable forest and public land management practices and oversight. 4. Enhance and protect air, land and water resources. Effective Service Delivery: Maintain confidence in Deschutes County through sound fiscal management and responsiveness to public. 1. Continue to provide opportunities for public engagement with Deschutes County government. 2. Provide support to internal operations to ensure cost - effective and efficient delivery of services to the public. 3. Support employee development, productivity, and job satisfaction. 4. Support and promote Deschutes County Customer Service "Every Time" standards.