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2014-500-Minutes for Meeting January 23,2014 Recorded 10/20/2014 January 23,2014 Deschutes County Fair& Expo Presentation to: Board of County Commissioners 2014—2019 Business Plan Attending: County Commissioners; Tammy Baney,Tony Debone&Alan Unger County Administrator; Tom Anderson Deschutes County Fair& Expo Staff; Dan Despotopulos, Kathy Glidewell, Maarten Leunen, Roxia Thornton Todoroff, Ross Rogers Dan introduced entire Operations staff; Andrew Ingallinera, Randy Bennett, Henry Washburn, Carol Dolf and Miguel Leon. Contracted Services for AV; Grover Earp and Temp staff Sarah Staples. All Commissioners thanked the staff for their support and how well run the facility is, their excellent customer service and a jobs well done. The Deschutes Fair& Expo Center 2014—2019 Business Plan also with the slide presentation of the 2014- 2019 Plan was distributed. A short video production of the Facility, Grounds& Events was played followed by Dan Despotopulos, Fair Director's, overview of the Facility's - Mission Statement To provide and operate a premier multi-purpose facility,offering exceptional customer service, an environment offun while maximizing the economic potential of the facilities as well as the economic impact for Deschutes County And Princilples for Financial Sustainability "HOME TO AMERICA'S GREATEST COUNTY FAIR" Unparalleled Nationally Seize Business Opportunities Outstanding Customer Experience Maximize Long-term Viability Entrepreneurial Spirit to Self-sustaining Business Cover Costs With Dedicated Fees &Taxes Support Community Local Economic Vitality & Economic Impact DESCHUTES COUNTY CLERK �J 1414"504 NANCY COMMISSIONERS' JOURNAL 10/20/2014 03:48:51 PM !IVJIIJ1LPIIIIIIIIUIIIO IIII Maarten Leunen, Operations Manager, presented the Operations plan Looking to the Future; planned projects, future/wish list projects and green projects along with Ag& Equipment Expos and Auctions that he plans to achieve and attend. Planned Projects Power&Water to Sagebrush $12,000 Light Middle sister $100,000 Flooring South Sister $80,000 Equipment Inventory $3,000 Room Dividers tbd Paved Parking tbd Loader Tires/Tractor Tires $7,400 New Riding Lawn Mowers $7,200 New Arena Drag $1,000 New Cone Fertilizer Spreader $450 $211,050 Future Projects EIectricaI hookups for RV Rallies tbd AC in Bank of the Cascades Center $500,000 Electrical Upgrade to Carnival Lawn $1 00,000 New Water Truck $40,000 Replace Staefa Controls (est.) $150,000 Replace Hustler Mower $24,000 Rebuild Forklift Motor $3,000 Replace John Deer Tractor $40,000 $884,000 Green Projects Lighting $80,000 Pave Lots (grass areas) tbd Solar Energy $150,000 Conventions $10,000 AG Equipment Expo Equipment Expo Heavy Equipment Auctions Total $240,000 Commissioner Alan Unger pointed out how well maintained our facility is and nice it looks. He has noticed pavement that is showing ware and will need paving in the future. Roxia Thornton Todoroff, Director of Expo Sales & Marketing, overviewed the target Expo Sales & Marketing Market Segments; Sporting Events, Associations, Corporations, Government, SMERF, Non Profits, Event Planner/Families. Roxia overviewed the Strategies with Relationships and Collaborative Partnerships and Memberships to maximize sales,budgets and opportunities to drive business. Roxia presented Sales & Marketing Strategies and Iine items budgeted: Brand Marketing Strategy New Web Site $20,000 Fair—Expo- RV Park New Marketing Materials $25,000 Trade Show Booth Display $10,000 Photography Video $25,000 Convention Strategy MPI Cascadia Conference $2,992 Governors Conference on Tourism $ 987 HSMAI-s Meet West $2,862 Meetings Focus Magazine West $1,040 Smart Meetings $2,400 RCMA--Religious Conf. Mgmt.Assoc. $2,645 FMCA—Family Motor Coach Assoc. $1,138 RV IA—RV Industry Assoc. $6,000 Livestock & Equestrian Strategy AQHA._American Quarter Horse Assoc. $2,125 APHA American Paint Horse Assoc. $1,125 NCHA National Cutting Horse Assoc. $1,100 NRHA---National Reining Horse Assoc. $1,000 Sporting Industry Strategy NASC $2,412 National Assoc. Sporting Commissions TEAMS -- $1,834 Travel, Events & Management in Sports Sports Travel $3,250 Sports Destination Management $8,100 Sports Development Fund $30,000 Maintain current advertising $12,995 Total $165,945 Commissioner Tony Debone asked how we will Brand our advertising? It will be specific to each Event Segment and our Slogan is -'We Really Can Do It All!" Kathy Glidewell,Assistant Director and RV Park Manager presented the Expo RV Park overview and line items; Good Sam RV Travel Guide &Campground Directory $13,000 Bigger Sign on 19th Street $4,000 GPS /address change completed Billboard $16,000 RV Park Flyer update $5,000 New Website inc. F&E On Site Management tbd Horse Corrals tbd Cable tbd Total $38,000 Ross Rogers, Fair Marketing Director, presented the Fair&Rodeo "America's greatest County Fair'highlights and budget. He also shared the past 10 year free concert series entertainers and how many have made#1 on the charts. Billboard 3 locations $10,000 Major Entertainment $125,000 Promote Off-Season Event $80,000 Attend Conference&Tradeshow $10,000 IAFE,.. International Assoc. Fairs & Expositions WFA—Western Fairs Assoc. IAAM— International Assoc. of Arena Managers Total $225,000 Dan summarized all department budgets and how the plan for the increased dollars. Operations Operations Planned Projects $ 211,050 Operations Future Projects $ 884,000 Operations Green Projects S 240,000 $ 1,335,050 Marketing Expo Sales& Marketing $ 165,945 Expo RV Park $ 38,000 Deschutes Fair& Rodeo S 000 $ 428,945 Dan opened the floor for questions and answers. Tom Anderson asked how we plan to track new monies spent, success of new business and the return on investment at years end. Dan explained that our Event Management system will produce reports that each Commissioner will receive that will show not only the increased business also the amounts of discounts for community service events. Commissioner Tammy Baney asked about the Food & Beverage Contact. Dan Despotopulos shared that at the last Fair Board Meeting he was given authorization to renegotiate the current Catering Contract with Premier Service Group. The current contract will be renegotiated through August 31, 2014. A new contract will be in place by September 1, 2014. The plan is to look at everything in the interim; exclusive catering, alcohol,concessions. Knowing that we need to change the perception and work towards what is best for our business at Deschutes Fair& Expo. Keys for Success are: Staff and Excellent Customer Service Facility has no comparison Food/Beverage need changes Implement and DELIVER DATED this day of Pelt-f/` 2014 for the Deschutes County Board of Commissioners. 7-, _ di a i- TAMMY TAN EY, i s r d/461110/11— ANTHONY DEBONE, Vice Chair 61.a 44_ 01 -— ALAN UNGER, Commissioner ATTEST: Recording Secretary