2018-18-Minutes for Meeting September 19,2017 Recorded 1/8/2018Recorded in Deschutes County
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Nancy Blankenship, County Clerk
Commissioners' Journal 01/08/2018 9:44:04 AM
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Deschutes County Board of Commissioners
1300 NW Wall St., Bend, OR 97703-1960
(541) 388-6570 - Fax (541) 385-3202 - www.deschutes.org
DESCHUTES COUNTY BOARD OF COMMISSIONERS
September 19, 2017
The Board of County Commissioners held a field trip and site visit to Deschutes County 9-1-1
today for the round -three department update of activities and programs.
Present were Commissioners Tammy Baney, Anthony DeBone and Phil Henderson. Also present were
Tom Anderson, County Administrator; Erik Kropp, Deputy County Administrator; Steve Reinke,
Communications Director; Sara Crosswhite, Operations Manager; Megan Craig, Training Coordinator;
Kim Morse, Administrative Supervisor; Tim Beuschlein, Public Safety Systems Specialist; and Jonathan
Spring, Public Safety Systems Specialist.
Steve Reinke opened with a review of Deschutes County 9-1-1's current Strategic Plan for 2017-
2021 (attached). He concluded with his appreciation to the Board for their continued support of
9-1-1.
Each of the attendees from 9-1-1 provided an update from their departments.
Notes Provided By: Kimberly K. Morse, Administrative Supervisor
DATED this 0 Day of (L Yi, 4,y1 ,1 2017 for the Deschutes County
Board of Commissioners.
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Tammy Baney, Ch
Anthony DeBone, Vte air
Philip G enderson, Commissioner
Deschutes County 9-1-1
Strategic Planfor 2017 2021
Primary Goals
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1.1 Improve the capability and reliability of the emergency back-up facility. (September 2020)
° Explore partnering with regional public -safety agencies in the development of a regional training
center in the Redmond area.
1.2 Remain open to consolidation opportunities with other Public Safety Answering Points. (Ongoing)
2 Objectives — Line Operations
2.1 Complete. Staff two fire dispatchers 24x7x3G5.(May 2017)
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Hire, train, deploy and promote public -safety dispatchers to achieve this objective.
2.2 Achieve Oregon Accreditation Alliance accreditation. (October 2017)
• The Operations Manager will tead this initiative.
2.3 Staff for 24x7x305supervision. (October 2017)
• Promote a qualified person into the vacant supervisor position.
2.4 8tadfa|owanfoncmmentdatoohonno|12hournparday.(Apri|2018)
• Hire, train and deploy telecommunicators for when data requests are forecast to be highest.
2.5 Improve the retention rate for new line employees. (Ongoing)
• Continually evaluate and improve the entire entry level hiring and training process.
3 Objectives — Technical Division
3.1 Postponed — No State 9-1-1 Funding. Add four consoles to the dispatch floor to improve the
District's caII taking capacity. (July 201 7)
• Obtain a higher level of support from the State 9-1-1 Program for 9-1-1 phone equipment.
3.2 Continue to develop radio system partnerships with other public agencies (December 2017)
• Continue to use the Public Safety Radio Team and customer agency operational committees to
engage with the system's user agencies.
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Develop relationships with potential partners and secure written commitments for participation,
first for the concept, then financial.
• Develop and adopt communications system servico level agreements.
• Obtain all available grant funding including supporting partner agency grant applications.
3.3 Complete the CAD/RMS integration project. (May October 2018)
• Refine the existing RMS agreement to verify funding allocations; required data entry standards;
user responsibilities; and system administration and security requirements.
4 Objectives — Administrative Services
4.1 Develop apolicy for capital and operational reserves. (January 2018)