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2020-179-Minutes for Meeting April 24,2020 Recorded 6/4/2020L�0-�ES C- BOARD OF COMMISSIONERS 1300 NW Wall Street, Bend, Oregon (541) 3 88-6 570 2:30 PM Recorded in Deschutes County CJ2020-179 Nancy Blankenship, County Clerk commissioners' Journal 06/04/2020 11:34:57 AM 2020-179 FOR RECORDING STAMP ONLY FRIDAY, April 24,2020 BARNES & SAWYER ROOMS Present were Commissioners Patti Adair, Anthony DeBone, and Phil Henderson. Also present were Tom Anderson, County Administrator; David Doyle, County Counsel (present via conference call); Communications Director Whitney Hale; and Sharon Keith, Board Executive Assistant. One citizen was present in DeArmond and one identified representatives of the media was in attendance. This meeting was audio and video recorded and can be accessed at the Deschutes County Meeting Portal website http://deschutescountyor.iqm2.com/Citizens/Default.aspx CALL TO ORDER: Chair Adair called the meeting to order at 2:30 p.m. PLEDGE OF ALLEGIANCE: CITIZEN INPUT: Commissioner Adair announced the details of this year's Fire Free for yard debris recycling. Information can be found on www.firefree.org. BOCC MEETING APRIL 24, 2020 PAGE 1 OF 3 ACTION ITEMS: 1. Discussion of Phase One Re -opening Recommendations to Governor's Office. County Administrator Tom Anderson presented the draft Phase 1 for steps to implement a phased and strategic reopening in Deschutes County. Commissioner DeBone thanked staff and Chamber of Commerce and City partners. Commissioner DeBone thanks the citizen input and suggests that this plan operate as a vision for Phase 1; noting that it does not address restrictions on travel or large gatherings. Commissioner Adair expressed the importance of gloves and masks. Commissioner Henderson explained this is a proposed plan that will be presented to the Governor. Dr. George Conway was present via conference call and reported on the testing numbers in Deschutes County. Emergency Services DCSO Sgt. Nathan Garibay was present via conference call and reported on the cache of personal protective equipment (PPE). The Board recommended a committee be formed to gather information on the PPE supplies before the Commissioners can reach a Phase 1 plan as the inventory of PPE has been deemed critical to any plan. Commissioner Adair asked for a report on the efforts to provide for shelter for COVID-19 homeless persons. Mr. Anderson reported that staff has been working on options. Commissioner Adair asked for a status report on the evacuation and sheltering plan in the event of a wildland fire in Deschutes County. Sgt Garibay reported on the plans to confirm sheltering. Commissioner DeBone inquired on contact tracing and inquired on the sources of the population numbers. Heather Kaisner, Health Services reported on contact tracing. Commissioner Henderson and Adair expressed support and expressed gratitude for the health care community. The Board commented on today's discussion and of the multitude of comments provided by citizens. Commissioner DeBone recommends adding an assumption concerning seasonal impacts associated with COVID-19. The Board considered definition of Phase 1 COVID-19 Reopening Strategy. Commissioner DeBone spoke on the Governor's Executive Orders prohibiting BOCC MEETING APRIL 24, 2020 PAGE 2 OF 3 certain businesses during this time. Mr. Anderson spoke of the sectors of businesses that the Chambers are following in a newly formed focus group. Businesses are requesting certain criteria prior to reopening to the public. Commissioner Adair asked if the local Chambers could present a report at the BOCC meeting on April 29, 2020. Mr. Anderson noted the Chambers of Commerce would like a Commissioner to participate in their focus group. The Board recommended a few revisions to the language of the plan and advocates for a signature page. County Counsel Dave Doyle recommended structure for a signature page in this document to include the Commissioners as the local public health authority. Mr. Anderson also suggested participation of this document from a wide range of our community partners. This document will be reviewed at the BOCC meeting on Wednesday, April 29, 2020. Being no further items to come before the Board, the meeting was adjourned at 4:12 p.m. DATED this Day of _ 2020 for the Deschutes County Board of Commissioners. ATTI ADAIR, CHAT ANTHONY p �. CHAIR EBONE, VICE BOCC MEETING APRIL 24, 2020 PAGE 3 OF 3 \)I E S COG o Deschutes County Board of Commissioners 1300 NW Wall St, Bend, OR 97703 (541) 388-6570 — Fax (541) 385-3202 — https://www.deschutes.org/ SPECIAL MEETING AGENDA DESCHUTES COUNTY BOARD OF COMMISSIONERS 2:30 PM, FRIDAY, APRIL 24, 2020 Barnes Sawyer Rooms - Deschutes Services Center — 1300 NW Wall Street — Bend CALL TO ORDER PLEDGE OF ALLEGIANCE ACTION ITEMS 1. Discussion of Phase One Re -opening Recommendations to Governor's Office OTHER ITEMS These can be any items not included on the agenda that the Commissioners wish to discuss as part of the meeting, pursuant to ORS 192.640, At any time during the meeting, an executive session could be called to address issues relating to ORS 192.660(2)(e), real property negotiations; ORS 192.660(2)(h), litigation; ORS 192.660(2)(d), labor negotiations; ORS 192.660(2)(b), personnel issues; or other executive session categories. Executive sessions are closed to the public, however, with few exceptions and under specific guidelines, are open to the media. 014J31 FUTURE MEETINGS: Additional meeting dates available at www.deschutes.org/meetingcalendar (Please note: Meeting dates and times are subject to change. All meetings take place in the Board of Commissioners' meeting rooms at 1300 NW Wall St., Bend, unless otherwise indicated. If you have questions regarding a meeting, please call 388-6572.) Board of Commissioners Special Meeting Agenda Friday, April 24, 2020 Page 1 of 1 ki April 23, 2020 To: Board of Commissioners From: Tom Anderson, County Administrator Re: Potential Phase 1 Re -Opening in Deschutes County On Wednesday, April 22, Commissioners requested a special meeting to begin discussions on the steps needed to implement a phased and strategic re -opening of Deschutes County for businesses. The Oregon Health Authority has reported 70 known positive cases of COVID-19 in Deschutes County. Of those, 49 have recovered. To date, 1,549 COVID-19 tests have been completed in Deschutes County. 1,479 were negative. St. Charles Health System has created a surge plan related to COVID-19 and, according to our Incident Management Team, is likely able to meet the hospital needs of COVID-19 patients as long as staff and supplies are available. Additionally, the County has procured 30 ventilators, which include 20 transport ventilators and 10 ICU type ventilators. In response to the Board's request, the Deschutes County Emergency Operations Center Incident Management Team has prepared the attached draft report, which offers a public health perspective on gating criteria and core preparedness strategies and thresholds, which were identified in Governor Brown's April 20, 2020 presentation as a pre -condition of re -opening strategies. Discussion is necessary to assess whether the criteria and strategy outlined in the attached document are sufficient to allow for a Phase I re -opening in Deschutes County. Or, if not, when the appropriate time for a re -opening may be. Certain assumptions are made with any re -opening strategy: • Individuals should practice good hygiene and stay home if they are sick • Vulnerable persons should continue to shelter in place • Physical distancing should continue • Non -Essential travel should be minimized • Telework whenever possible should continue Specific areas for Board discussion relating to a potential Phase One are linked to the Governor's six sector - specific business categories: • Restaurants / Food service • Retail • Personal services (hair and nail salons, massage, tattoo parlors, etc.) • Childcare • Transit • Outdoor recreation (parks, trails, etc.) The Board's decision to discuss this topic has generated considerable discussion among community stakeholders. Staff has been made aware of efforts by cities and area chambers to conduct focus groups among the six business sectors identified above to learn what those businesses require in terms of public health advice and proper equipment in order to safely operate. Other considerations for Board discussion: • Revisiting the County's Short Term rental prohibitions • Revisiting the County's current restrictions for special events • Public transit impacts • Solicitation of input from stakeholders, including cities, resorts and other business groups Staff requests Board direction the topics above, including next steps and timing. Deschutes County COIVD-19 Re -Opening Strategy Deschutes County COVID-19 Recovery Framework Deschutes County is committed to an evidence -based reopening strategy that considers the health and welfare of our community members. Deschutes County recognizes the sacrifice of community members, businesses, first responders, and healthcare workers. It is imperative that our strategy to re -open is deliberate, thoughtful and inclusive. Governor Brown laid out a general framework to re -open our communities, which consisted of gating criteria such as downward trajectory of influenza -like illness, COVID-like syndromic cases, documented cases and positive tests (with flat or increasing volume of tests) over a 14 day period. Governor Brown also identified three preparedness areas: Preparedness Areas 1. Robust testing and case investigation and contract tracing capability 2. Healthcare System Capacity and PPE supplies 3. Plans for health and safety In order for Deschutes County to meet the criteria to re -open we will establish the capacities in each of the above areas. We recognize that even with increased capacity in al I three areas, epidemiological data and public health guidance may preclude an early re -opening. It is also important to consider many of these capacities are the responsibility of other agencies or organizations, but Deschutes County to the extent possible will support these organizations to increase capacity. Deschutes County has sufficient data collection and analysis to support decision -making and will continue to track trends related to total tests, positive tests, cases, and hospitalizations. This data will inform policy makers when it is appropriate to consider re -opening. Deschutes County will be proactive in developing capacity in the three preparedness areas to support re- opening as soon as it is medically and epidemiologically appropriate. Deschutes County also considers the diverse nature of our communities and our position within the region and commits to working collaboratively with our cities, community members, businesses, neighboring counties and other stakeholders to re -open responsibly. This framework will expand on the three preparedness areas and how Deschutes County intends to meet the benchmarks set forth by Governor Brown. Robust Testing and Case Investigation and Contact Tracing Deschutes County does not directly provide testing. Testing is accomplished within the medical provider system by the hospital and clinic system. Deschutes County makes up 4.2% of the State of Oregon's total population. Based on the state's goal of kxxx . Basedgo o xx tests, Deschutes County Commented W)' Need w confirm with state what should Ian to support expanding u to xxx tests p pp p g g p p y. Currently in Deschutes metric is required County, 200-300 COVID-19 tests are collected each week. Testing options and capacity are expanding as more primary and urgent care providers are coming on board to provide drive- thru options to community members. Testing criteria has also opened up and will be based on two important factors: any viral symptom or a known COVID-19 exposure. Local provider discretion is essential for this model to work effectively. The addition of point of care PCR testing at SCHS and health care clinics will enhance the community wide testing availability. Local processing of tests coupled with drive-thru locations should increase community demand and testing capacity in our community. If the State of Oregon expects Deschutes County to maintain responsibility over case investigation and contact tracing, Deschutes County Health Services will need to hire additional staff to accomplish this task. The State of Oregon has indicated a need for `500 additional public (commented [NG2]: Need to verify this number health staff needed for COVID-19 response. There has yet to be any granular data related to the make-up or duties of these positions, but based on Deschutes County's percentage of total state population, 21 staff should be assigned to or in direct support of Deschutes County. One possibility is that some of these positions will be hired at the state level on an on -call basis, while some at the local level. Deschutes County Health Services does not currently have funding to hire additional staff. If funding becomes available to hire staff specific to COVID-19, Deschutes County estimates needing five additional public health staff to continue to support the local public health response: • Communicable Disease Nurse $ • Communicable Disease Nurse $ • Communicable Disease Health Educator $ • Environmental Health Specialist $ • Health Communications Specialist $ Additional personnel could be mobilized through state resources to support Deschutes County if an outbreak overwhelms local resources. Deschutes County has established a plan to house COVID positive patients who are unhoused, to minimize the threat of spread within the community. This plan is dependent upon securing a hotel or similar location. Estimated costs to accomplish this is $xxxxx per month. Deschutes County has established the need for wrap -around services to support those persons isolated or quarantined due to COVID-19. Many will need little to no assistance, but for those who do require assistance Deschutes County can provide: Expand Healthcare System Capacity and PPE supplies St. Charles Health System has created an impressive medical surge plan related to COVID-19 and is likely able to meet the hospital needs of COVID-19 patients as long as staff and supplies are available. Additionally, Deschutes County has a well -developed plan for an alternate care site to provide up to 100 additional beds for lower acuity patients. In order to operationalize this alternate care site, Deschutes County would need additional medical personnel and would likely request assistance from the State or Federal governments to provide the personnel and equipment to do so. Deschutes County has also procured 30 additional ventilators, which include 20 transport ventilators and 10 ICU type ventilators. Without the alternate care site, St. Charles Health System (inclusive of facilities in Crook, Deschutes and Jefferson Counties) can provide a maximum of: Hospital Beds - ICU Beds — COVID Beds - Ventilators - St. Charles is actively procuring additional Personnel Protective Equipment and will require the following on -hand in order to support re -opening: N95 masks — Procedural masks — Isolation gowns — Deschutes County is providing information to all of our first responder agencies, healthcare providers, and safety net providers to support their acquisition of personnel protective equipment. Deschutes County is building a local cache of personnel protective equipment and requires a minimum of: N95 Masks — Procedural masks — Isolation gown — Face shields — Coveralls — Nitrile Gloves — Deschutes County estimates it will cost approximately $xxxxxx to ensure this cache of protective equipment is available. Plans for Health and Safety Deschutes County recognizes the need to have plans in place to meet the needs of our community during this pandemic and to consider contingencies. As this incident continues and more is known, we will continue to address issues and develop plans to meet the health and safety needs of our community. Surveillance Strategy Deschutes County is working with critical partners in the healthcare sector, schools, Long Term Care Facilities, and Social Service Organizations will need to develop robust surveillance. Deschutes County also has an epidemiologist solely focused on communicable diseases that is shared with Jefferson and Crook Counties. The regional Epidemiologist will continue to conduct active surveillance and provide timely data reports to help inform decision makers. Communication Strategy Deschutes County needs to maintain a robust capability to communicate with the community in real-time regarding the current situation, best practices, and protective measures. Guidance around wearing masks, appropriate distancing, vulnerable populations and environmental concerns are constantly changing. As the medical community is continually learning about the virus, this will require staff dedicated to health communication. Currently this capacity is being provided by a Joint Information Center and the Deschutes County Public Health Preparedness Coordinator, but this is not sustainable in the long-term due to those personnel needing to return to their normal duties. A dedicated Public Health Communication Specialist is needed to continue to provide important and timely communications to the public and our partners. Long Term Care Facilities Deschutes County has an established program to coordinate with Long Term Care Facilities. There is a regional Public Health Infection Prevention Nurse (0.8 FTE) who has established relationships with all long term care facilities in Central Oregon related to communicable disease prevention and control training/technical assistance to prevent and respond to communicable disease outbreaks. Due to the fact COVID-19 is significantly affecting Long Term Care Facilities in other parts of the country and the population is high -risk, this program may require additional staffing. COVID-19 Positive Unhoused Shelter Plan Deschutes County has developed a plan to shelter unhoused populations who are symptomatic and awaiting test results or are positive for COVID-19. Awaiting Approval Evacuation and Sheltering Plan Deschutes County is located in a fire -adapted ecosystem. Wildland fire is a reality in Deschutes County and every year the potential for evacuations due to wildland fire are present. Working with our partners at the American Red Cross, we have guidelines and strategies in place to minimize the spread of COVID-19 in shelters. These include use of non -congregate shelters, expanded shelter space when congregate shelters are required, and effective screening and shelter management practices to limit spread. Not yet completed. Business Sector Guidance Working with our teammates with our Environmental Health Division, Deschutes County has developed sector specific guidance to support safe and responsible practices at our local businesses. It is hoped this guidance will be include written checklists, infographics, and videos to support the education of our local business owners. This was developed after listening to the needs and concerns of our local business community. Additional guidance may require on - site consultation from Public Health or Environmental Health Staff. Not yet completed. Phased Re -opening Strategies Deschutes County recognizes that some businesses can more readily meet the physical distancing, disinfection, and safe practices needed to re -open. Some businesses by their nature are also lower risk and less likely to support community spread. Other businesses will require much more stringent restrictions and change in business practices to facilitate re -opening. When possible, Deschutes County supports a risk -benefit analysis when considering which businesses can re -open sooner. Encouragement of Alternative Business Practices Deschutes County businesses, non -profits, and government agencies should continue to utilize practices that minimize physical contact between employees and patrons. Much has been learned during this time and with the expanded use of technology, environmental design, scheduling, and safer work practices could not only increase public safety, but improve customer service over the long-term. Deschutes County should encourage and support tele- work and other remote work options whenever feasible. Tourism / Mobility Considerations Deschutes County's economy is largely influenced by tourism. There are also a large number of second homes belonging to people that live in larger urban areas. The travel between larger urban areas, possibly those with localized outbreaks places Deschutes County as a higher -risk. Monitoring key communities that travel to Deschutes County and taking proactive measures will be critically important to manage possible disease transmission to Deschutes County. This non-resident population significantly affects demand for services (public safety, contact tracing, case investigation, healthcare), but our capacity is based more on our population. Escalation Plan Deschutes County also recognizes the need for an escalation plan to re -implement closures or other restrictions in the even there is a resurgence in cases. This plan needs to be based on clear and agreed upon metrics. Metrics could include number of cases, average new daily cases, and/or hospitalizations. Once thresholds are met, there should be pre -determined escalating restrictions to stem the tide of new infections. These should be provided to the community in advance to encourage preparedness by community members and businesses. 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C 0 to c -a tn cu cu rD 0- 0 7 rD LO 0 =3 k-� 00 Q n �° - ri rb rfo :3° in ri v ® rr ° Ln In r® ° �® V) ® Ln 0 C cn Lo Ln rD Ln r> Q Ln rb Ln l CITIZEN INPUT is invited in order to provide the public with an opportunity to comment on any meeting topic that is not on the current agenda. Citizen Input is provided by submitting an email to citizen in put@deschutes.or or by leaving a voice message at 541-385- 1735. Citizen Input is then attached to the meeting record. The attached are electronic forms of Citizen Input received by email or voice mail regarding a topic of concern. April 24, 2020 To: Deschutes County Board of Commissioners From: Katy Brooks, Bend Chamber of Commerce Cities of Bend and Redmond — Economic Development Dear County Commissioners, The Bend Chamber in collaboration with the cities of Bend and Redmond and the Redmond Chamber hosted listening sessions on April 22 and 23 to hear what business owners need to prepare for re- opening their business and the economy under the protocols and guidelines from the Governor's Re - Open Oregon Plan. The purpose of the focus groups was threefold: • share the Governor's Re -Open Oregon Plan; • listen to what business owners need from local authorities to reopen; and, • allow business owners to share information with each other. The deliverable will be a local, actionable plan that can be forwarded to the Governor's Office. Three business sectors have provided input to date: • Retail • Restaurant/food service • Personal services A listening session with Health Care providers will occur on April 27. Childcare providers have been meeting and will also provide input. We are proposing the formation of an ad hoc task force of Mayors from Redmond, Bend, La Pine and Sisters and ideally one Deschutes County Commissioner in addition to subject matter experts (from St. Charles and a Public Health Official). The group will be tasked with finalizing a Plan that would be routed to the Gmemor's Office via the consent of the Deschutes County Board of Commissioners. Private sector input has demonstrated that business owners are committed to public health and emphasized repeatedly they want to keep public health a top priority when considering the re -opening protocols and procedures. Specifically, they stated a safe re -opening should include the following: 1. Clear guidelines (541) 382-3221 - 777 NW Wall St., Ste. 200 - Bend, OR 97701 - www.bendchamber.org isCITY OF BEND BEND6l "4, �nn7onv APRIL22, 2020 RESTAURANT/FOOD SERVICE REOPENING PROTOCOL SESSION Bend Chamber: Katy Brooks City of Redmond: Chuck Arnold City of Bend: Carolyn Eagan Welcome/Introductions Feedback from this workshop will help inform a regional implementation plan for phased re- open protocols. Feedback will be provided to Governor's task force. Update on State schedule & process for Re -open guidelines and protocols Chart of hospitalizations shared. Effect of reopening on curve of infections. Shared criteria from Governor's office that will be looked at regionally. Also looked at guidelines for employers (page 11). Sector -specific discussion groups shared. Present Bend/Redmond/Deschutes regional implementation. Need to work together on how we reopen. Cooperation is key. Goal is to build a plan on how to reopen. Be ready for when state provides guidance for reopening. Answer questions as we call on you for first questions. Other questions, raise hand. We do plan to push up to State but also to inform local policy. Attendees: Bradley Bishop, Pflucke Robin Clement, Monkless Belgian Ales Stewart Fritchman, Bellataza James Watts, Silver Moon Brewing Andre Gregoriou, Greg's Grill Chad Nemec, Grace & Hammer Pizzeria Neal Cross, One Street Down Cafe Steve Anderson, Vault Tap House and Brewing Tobias Colvin, SEP Hotels in Redmond Conversation How are we supposed to handle public if we suspect an individual is showing symptoms? What is responsibility and guidance? We have a good understanding of distancing. Challenges with restroom use and possibly with dish washing. Will be added costs for Financial concerns are going to boil down to getting PPEs in the needed times. Maybe Cities can help. Barriers will cost money. How will bar area be handled? A lot of unknown expenses at this time. Brought up concern regarding liability. Plexiglass barriers are expensive. Can they be moveable? They have fixed tables so would need to hire a contractor to move them. Potentially rent storage units. Looking at thousands of dollars. One encouraging thing is that we realize we are going to need masks. As much as possible, touchless transactions. Linen companies are stepping up to plate. They have added in disposal masks as well as laundering cloth masks. Could work with them to build capacity. Echo concerns about money for reconfiguring. Add to outside seating areas. Educating public that it is okay to go out to eat. Educate them on what their expectations should be. Question of how do you eat with a mask? Don't want to get slain on social media if don't meet their expectations. Many lost a lot of product when had to shut down so quickly. Initial procurement of food will be costly. Instead of moving tables, may cover tables and not use. Financial help: break into costs for physical changes and for operational help. Lost about $2000 in food. Same as starting up brand new businesses again and reopening again. Payroll - how does he pay for people? PPP money will be gone by time open up. Chose not to apply because will need it in summer. Also rent. Need 2 -3 months' worth of costs. Some landlords were helpful, others not. If doesn't increase in summer because people not coming, will enter into a rough season with no cash reserves. Need to consider, getting confidence of community to come back to restaurants. If don't have customers, all will be in trouble. Get advertising out for all. Rent subject. Assumption from landlords is that can pay normal rent along with back rent. Put pressure on banks to push payments to end of mortgage for landlords. Foresees as a legal challenge so government has to step in. What training would your employees need to practice new procedures? What else do you need? Business planning resources? Who could provide? Honestly don't think will need much unless specific guidelines that are out of ordinary for industry. A couple of quick video tutorials would be helpful. Including how to handle customers. How to intercede when groups congregate to chat if they see a different group that they know? Self -enforcement protocols/guidance to keep in compliance. Chuck — have a consistent message Let's not recreate the cleaning/safety wheel. Keep local authority in place. If training that needs to be implemented, use what already is in place like food handling certification training. City of Band 1 F-3en d h n ibeI 1 Red"mond Ci'1aC!` beer 1 City of Redmond fOMb,�. g{gyp CITY OF BEND BEND�he-4,4, REDV4N . r,,�e APRIL 22,2020 RETAIL REOPENING PROTOCOL SESSION Bend Chamber: Katy Brooks City of Redmond: Chuck Arnold City of Bend: Carolyn Eagan Welcome/Introductions Feedback from this workshop will help inform a regional implementation plan for phased re- open protocols. Virus sets timeline. We won't talk about specific timelines or the past. Focus on building a reopening plan. Update on State schedule & process for Re -open guidelines and protocols: PowerPoint from Governor's office shared. Slide 18 of 25 is focus for today. Want input from a variety of industries. Opportunity to have continued conversations. Also email Carolyn or Chuck with any thoughts. Attendees: Suzy Reininger, Leapin' Lizards Toys Somerli McClain, Maple Moon Marketplace Rick Castro, Redmond Snow and Skate. Nicole Meagher, Willow Wild Tom Beans, Dudley's Bookshop Cassie Clemans, Roundabout Books Peter McCaffrey, Old Mill District David Thorne, Deschutes Gift Baskets Conversation What information or guidance do you need to open with required distancing? What does it look like? What are challenges? Would like clear messaging and signage on what is expected of people. Protocols for keeping employees and customers sanitary and safe. How we can make customers feel safe to come back. Signage important. Important to bring a lot of energy and make it an announcement that Redmond is open. Has to be safe. Agrees signage is important. Some currently open businesses put a plexiglass barrier at POS. He knows local business who sells. He has rearranged his store to create a natural barriers. publishers except as people order. EIDL funding finally coming through. Hopes to see tomorrow. Agreeing with others. Merchandise is stale and are in a different season. Limited hours. Easing into slowly. Realistically will be time to transition to fall by the time open. Unknown of what customers will want and be shopping for. Costs associated with reopening. Has kept employees. Strategy for buying. Moving away from trying stuff on. Turning toward hard goods that they keep separate. Customer doesn't touch until they buy. Will have to change how we operate. His suppliers shut down. Wait and see. On board with what City puts together. Cohesive message and practices. Same signs and requiring facemasks for all if decided. Doesn't order too much at once for food items. Continue to be careful. Order in smaller quantities even if costs more. Got rid of every play station that kids played at. Applied for PPP. Staff knows they need to come back. We didn't talk about older individuals that her business relies on. She wants to establish morning shopping hours for seniors. If decide on plexiglass, can it be done via group order. No access to hand sanitizer. She would like a basic PSA from Cities that employees could watch. How do we enforce? No shirt, no shoes, no mask, no entry. e What training would your employees need to practice new procedures? What else do you need? Business planning resources? Who could provide? Clear communication and knowledge of what best practices are. Training for COMD-19 could easily do if have clear instructions. Help with procuring basic supplies for stores like hand sanitizer, gloves, masks (depending on best practices). Carolyn — Cities might be able to use their procurement processes. Would that be helpful? Response: Yes. Sign for public. Clear information on what need and how often. Oregon Spirit Distillers has hand sanitizer. Everyone has touched on what she would say. Cohesive plan and access to supplies. Will do an hour training depending on guidelines. Access to cleaning supplies is paramount. Carolyn — guidance needs to be shared with customers. Chuck - messaging is really important. Flow does availability of childcare or school year ending impact ability to bring employees back? Daycare is closed. It is an issue for her personally. Her provider is worried about taking in children of non -essential workers who are working. C [ty of Bend 1 mend Cha m bc� l€ 1 [�edmand Chaffidler ; C [ y of Redniond yv�oti D BEND&..(z REDNION'D d�. 6{� CITY OF BEND j s�o APRIL 23,2020 PERSONAL SERVICES REOPENING PROTOCOL SESSION Bend Chamber: Katy Brooks City of Redmond: Chuck Arnold City of Bend: Carolyn Eagan Wel comelin trod ucti ons Feedback from this workshop will help inform a regional implementation plan for phased re- open protocols. Feedback will be provided to Governor's task force. Update on State schedule & process for re -open guidelines and protocols Katy Brooks shared slides from Governor's office presentation. Present Bend/Redmond/Deschutes regional implementation. Need to work together on how we reopen. Cooperation is key. Goal is to build a plan on how to reopen. Be ready for when State provides guidance for reopening. Personal Services industry is so different that needs will be varied. Answer questions as we call on you for first questions. Other questions, raise hand. We do plan to push up to State but also to inform local policy. Also wanted a chance for businesses to talk to each other. Thanks for thinking ahead and even providing thoughts beforehand. Virus sets the timeline, we want to be prepared to open. Attendees: Jenna Walden, Anjou Spa Kip Heilman, Athletic Club of Bend Dave Nissen, Wanderlust Tours Rebecca Covey, Aesthetix MD Deanna Bruce, Roots Salon Rich Breuner, Bend Rock Gym Barrett Ford, Step and Spine Katie Cruz, HIIT Logic gym Cheriee Perrine, Ka Nui Salon Conversation • What information or guidance do you need to open with required social distancing? What does it look like? What are challenges? Big uncertainty is trust and confidence that staff and clients will have. No large groups but will be close up, one on one. Staff will wear masks but do clients need to wear? Looking at getting Share concern with sanitation supplies. They are a small boutique gym. Do group fitness. Can shrink class size to 6-8 people. Training on proper cleaning protocol. What financial support do you need to implement the actions recommended? Funding, time lines, procurement? Have small inventory of PPE on hand. Looking into cutting rectangles of filter cloths and inserting into reusable/washable masks. Will need signs created and put up. Considering black lights for cleaning. At least $1,000. Doesn't know how much to get. Doesn't know how much PPE will cost. Did buy sanitation supplies to get them through for a while. Applied for PPP. Hopeful for second round. If it comes through, when will they be required to bring staff back? If bring them back May 1st and won't be running at a 100%, doesn't make sense. When funding runs out, it will be a problem if not bringing money in. For outfitting industry, regulating agency is Oregon Marine Board. Biggest question is what kind of revenue they will have. Forecasting 50% but means staff will be lower. Challenge to provide a quality experience. Challenge to clean all surfaces and to obtain cleaning supplies. Supply chain is a big concern. Hope to operate at a break-even level for a year. Stylists all independent contractors. Can't find supplies. Business insurance excludes virus and bacteria causes. Didn't get SBA loans. Will be 6 months to a year to get back on feet. Work with each industry about requirements. Some clients won't want to wear masks. Stylists will have to deny service. Similar to Wanderlust and Athletic Club of Bend. Big question mark is uncertainty. How deep is the hole going to be? Furloughed majority of staff in March. Keeping bills paid through reserves. Have to spend money to reopen. Have yet to receive PPP. Biggest expense will be bringing staff back. If cleaning becomes a bigger cost, will affect how they operate. What training would your employees need to practice new procedures? d. you need? Business planning resources? Who could provide? Cities should keep tabs on PPE, cleaning supplies. What companies locally are there? Should we have sign -in logs especially for walk-ins or scheduling software for tracing purposes? Free testing and more than once. Also need antibody testing. Maybe a consultant or panel to inspect place (even virtually) and say is good to open, help each other. Health Department of State is regulator. Cosmetology. Place to share/grab videos or newsletters to reinforce same messaging. Share news. Brought up nursing homes. Good news as well as warnings (e.g. shortages, if curve starts to grow). Oregon Cosmetology Board for can provide videos. Signage with guidelines. schoolHow does availability of childcare or ... smployees back? Cite ti, Bend 1 R-rand Chcffnbei` 1 [Red nond.-i-hanb f.. City of i edmiond