Loading...
HomeMy WebLinkAboutAdditional wage paymentsAdditional wage payments report #12/13-2 May 2013 Additional wage payments To request this information in an alternate format, please call (541) 330-4674 or send email to David.Givans@Deschutes.org Deschutes County, Oregon David Givans, CPA, CIA, CITP, CGMA Deschutes County Internal Auditor PO Box 6005 1300 NW Wall St, Suite 200 Bend, OR 97708-6005 (541) 330-4674 David.Givans@Deschutes.org Audit committee: Gayle McConnell, Chair - Public member Chris Earnest - Public member Jean Pedelty - Public member Greg Quesnel - Public member Michael Shadrach - Public member Jennifer Welander - Public member Anthony DeBone, County Commissioner Dan Despotopulos, Fair & Expo Director Scot Langton, County Assessor Additional wage payments report #12/13-2 May 2013 {This page left blank} Additional wage payments report #12/13-2 May 2013 TABLE OF CONTENTS: HIGHLIGHTS 1. INTRODUCTION 1.1. Background on Audit …………..…………………………………………. 1 1.2. Objectives and Scope ………………….………………………………… 1 1.3. Methodology …………………………………….………………………… 2 1.4. Background on Additional Wage Payments ………….……………… 2-3 2. FINDINGS and OBSERVATIONS ……………………….……............… 3-7 3. MANAGEMENT RESPONSES Department of Personnel………………………………………….........… 8-9 Road Department …………………………………………………….…… 9-10 Deschutes County Sheriff’s Office ……………………………………... 10-11 Additional wage payments report #12/13-2 May 2013 HIGHLIGHTS What is recommended Recommendations include:  develop a policy for handling lead pay that extends beyond one year.  reconsider the need for the wellness program at the Sheriff’s Office.  consider adjusting the employee association language regarding bi- lingual pay testing.  Provide the Department of Personnel with all supporting documentation for additional wage payments. Additional wage payments Why this audit was performed: Additional wage payments (add pays) come in a variety of categories to compensate employees for amounts not considered in their base pay. Additional wage payments in FY12 amounted to over $2 million. As a percentage of gross pay they amounted to 4% of gross wage payments. These types of costs have not been part of previous internal audits and therefore could benefit from a review. Computerized procedures can be utilized to extract all relevant data from County systems. What was found The audit indicated there was sufficient documentation for additional wage payments. There were a couple of circumstances identified that indicated lead pay should be periodically reviewed. In one case, a Director no longer thought lead pay was warranted. In another situation, lead pay was being paid when it might have been more appropriately classified as “out of class” pay. If these came up for periodic review, they may be more quickly addressed. The Sheriff’s Office has a wellness compensation program that is currently utilized by one employee. The program has significant documentation requirements. Physical fitness is encouraged; however the wellness program goals could be improved. The Deschutes County Sheriff’s Employee Association agreement calls for annual bi-lingual testing for those paid for those skills. This annual testing requirement is unique to the Sheriff’s Office. Neither the Personnel Department nor Sheriff’s Office have established annual testing. For a couple of departments, documentation of some additional pays is retained by departments. The Personnel Department has not always received copies of the supporting documentation. Deschutes County Internal Audit Additional wage payments report #12/13-2 May 2013 Page 1 1. Introduction 1.1 BACKGROUND ON AUDIT Audit Authority: The Deschutes County Audit Committee authorized the audit of the additional wage payments (computerized procedures) in the revised Internal Audit Program Work Plan for 11/13. Computerized procedures can be utilized to extract all relevant data from County systems. Payroll represents a significant expense for the County. Ongoing payroll changes are tested and reviewed by the County’s external auditors. These are also routinely reviewed by Department and County management. Additional pays increase wages and come from a number of sources. Through discussion with Personnel, these types of costs have not received as much review and oversight and therefore could benefit from a review. 1.2 OBJECTIVES and SCOPE Objectives: The objectives were. 1) Identify and analyze premium/additional wage payments. Some of these occur through the payroll system and some occur through manual adjustments. 2) Review premium/add pay oversight process. 3) Select types of premium/additional pay for review of support. Scope and timing: The audit commenced in November 2012 and continued through February 2013 as time permitted. Information was collected back to July 2011. The scope of the audit did not include all aspects of internal controls employed. DESCHUTES COUNTY INTERNAL AUDIT REPORT DESCHUTES COUNTY INTERNAL AUDIT REPORT Additional wage payments report #12/13-2 May 2013 Page 2 1.3 METHODOLOGY Audit procedures included:  Interviewed staff on practices and procedures,  Developed, reviewed and analyzed personnel wage data including additional payments by type,  Identified which add pays might be of greatest risk of being misapplied and were of the largest dollar value,  Developed approach to evaluating significant add pay amounts,  Developed approach to obtain data from payroll/accounting system,  Identified selection criteria applied to employee data,  Tested for support and appropriateness for selected additional wage payments,  Analyzed add pays as a percentage of gross pays, and  Additional testing performed in review of floating holiday. We conducted this performance audit in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives. (2011 Revision of Government Auditing Standards, issued by the Comptroller General of the United States.) 1.4 BACKGROUND ON ADDITIONAL WAGE PAYMENTS Additional wage payments (add pays) come in a variety of categories to compensate employees for amounts not considered in their base pay. Many of these amounts and types are determined through union agreements. Add pays vary under those union agreements and for different job descriptions. Additional wage payments in FY12 amounted to over $2 million. As a percentage of gross pay they amounted to 4% of gross wage payments. DESCHUTES COUNTY INTERNAL AUDIT REPORT DESCHUTES COUNTY INTERNAL AUDIT REPORT Additional wage payments report #12/13-2 May 2013 Page 3 TABLE I: FY12 Additional wage payment types and composition Additional wage payment type Amount % Longevity pay $ 821,000 40% Certificate pay 668,000 33% ORPAT1 pay 228,000 11% Lead pay 121,000 6% Other add pay types 77,000 4% Cell phone allowance 76,000 4% Bilingual pay 38,000 2% TOTAL $ 2,029,000 100% 1 Oregon physical abilities test (ORPAT)- Annual certification used by Sheriff's Office For many employees the additional wage payments can add considerably to their overall compensation. Some employees receive as much as 16% of their gross wages in add pays. 2. Findings and Observations The audit included procedures to assess whether additional wage payments were approved and the process for oversight effective. Audit findings result from incidents of non-compliance with stated procedures and/or departures from prudent operation. The findings are, by nature, subjective. The audit disclosed certain policies, procedures and practices that could be improved. The audit was neither designed nor intended to be a detailed study of every relevant system, procedure or transaction. Accordingly, the opportunities for improvement presented in the report may not be all-inclusive of areas where improvement may be needed and does not replace efforts needed to design an effective system of internal control. A significant deficiency is defined as an internal control deficiency that could adversely affect the entity’s ability to initiate, record, process, and report financial data consistent with the assertions of management in the financial statements. The findings noted were not considered significant deficiencies. Overall, sufficient support for additional wage payments. The audit focused on the types of additional wage payments with the greatest dollar amounts across various County departments. Longevity, certificate, Oregon Physical Abilities Test (ORPAT), and lead pay represent Additional wage payments report #12/13-2 May 2013 Page 4 90% of the additional wage payments. Longevity is a payroll setting and the most automated of the additional wage payments. There was sufficient documentation for current additional wage payments. The audit did not identify any systematic issues with the payment of additional wage payments. A couple of isolated issues were identified for consideration, and are noted below. Ongoing lead pay requires review. In a couple of cases, lead pay was identified that appeared to be no longer warranted or used for something other than lead pay. In one case, the lead pay had been going on for some time and the Director indicated the lead job duties were not being performed and the lead pay may no longer be applicable. In one other situation, an exempt supervisory employee was paid lead pay to compensate for temporary or extended duties even though they were not of a higher job class and did not appear to require additional workload. Paying these additional lead pay amounts continued for years. The additional pay was not revisited in recent years with the turnover in County Administrators. Documentation of the communication with employees on the nature and extent of the new role was not documented in the personnel files. In most cases, there was some indication of awareness and approval from the County Administrator. Lead pay is defined in the Personnel Rules for performing some lead role (usually some level of coordinating work among employees, supervision and review) the lead work must be assigned in writing by the department, and must be approved by the County Administrator. The context of additional pay in this additional pay type is for adding a leadership element to an employee whose job description does not include such responsibilities. In one case, the lead pay was eliminated due to budgetary constraints. It was unclear when and whether the work had changed. The original request for lead pay indicated they would extend only as long as the underlying lead pay work continued. When the lead work was discontinued, the lead pay continued. This raises the question as to whether the lead pay was warranted. If this pay could be construed as out-of-class pay then it should be justified as such. Not having clear communication between the department and the employee and administration can lead to confusion. There is an out-of-class pay type, but it is not currently being used by County departments. Additional wage payments report #12/13-2 May 2013 Page 5 There are currently no specific polices for handling ongoing/continuing lead pay. Since lead pay can range from 5-10%, amounts can accumulate and be significant. Since there hasn’t been an implicit re-evaluation of the lead pay, amounts are often continued from year to year. It is recommended the County develop a policy to handle lead pay that extends beyond one year. Those policies may include  requiring periodic re-approval (perhaps biennial) by the County Administrator (or designee) after review of the department’s support for continued lead pay. The County might consider having all departments resubmit a request for all current lead pays and submit new support to jumpstart a new process. Lead pays that are no longer necessary would be eliminated.  considering use of the out-of-class pay type for those warranted circumstances and review them annually. Sheriff’s Office wellness program is infrequently used. The Sheriff’s Office Wellness Program is underused and program criteria need updating so that the goals are more in line with typical wellness program goals. The “wellness compensation program” is only being used by one Sheriff’s Office employee. The program provides $50 in additional monthly compensation and documentation required is provided by the employee on an honor system. Employees are required to log time spent on physical fitness and volunteerism in the community. The wellness program requires certain physical conditioning logs be maintained as well as documentation of public service activities. The information collected does not necessarily correlate with typical wellness goals. The lack of participation may be an indicator that the current program does not meet the needs or interests of the employees. The Sheriff’s Office believes physical fitness and public service are important to the profession and employee participation is encouraged. Current wellness goals are general and documentation may or may not be Additional wage payments report #12/13-2 May 2013 Page 6 helpful to show that goals are being met. In the absence of expected agency wellness goals and objectives, it is possible the payments are not fostering improved wellness in the employees. Since the wellness benefit is within the bargaining agreement, any changes will need to be negotiated. It is recommended that the Sheriff’s Office reconsider the need for the wellness program. If a need is determined, revisions to the wellness program are recommended to further the agency’s wellness goals in their workforce and provide outcomes that are measurable and can be easily documented. Annual bi-lingual testing not performed for Sheriff’s Office. Sheriff’s Office staff who want to be paid for using their bi-lingual skills are tested initially but not on an annual basis, as indicated in the employee association agreement. A number of Sheriff’s Office employees receive bi-lingual pay. Original testing was conducted and documented in their personnel files. Bi-lingual pay amounts to $150 per month. The Department of Personnel administers the initial bi-lingual testing program but has not established an annual testing program for the Sheriff’s Office. There is no evidence that bi-lingual skills have declined without subsequent testing. The Sheriff’s Office employee association agreement is the only union agreement requiring annual testing. Currently, the Personnel Department and Sheriff’s Office have not implemented an annual testing program to satisfy the employee association agreement requirements. Since the bi-lingual pay is within the bargaining agreement, any changes will need to be negotiated. To be in line with other County bargaining agreements, the Sheriff’s Office favors eliminating the annual testing requirement during the next contract negotiation. It is recommended the Sheriff’s Office consider adjusting the employee association language regarding bi-lingual pay to reflect that subsequent testing may be requested by a supervisor and or language that is similar to other County union association agreements. If no changes are made, Additional wage payments report #12/13-2 May 2013 Page 7 Personnel should consider implementing an annual testing program as indicated in the union association agreement. Some additional pay documentation held by departments. The Personnel Department does not always receive original documentation for additional pays in personnel files. It was noted for a number of certificate pays and ORPAT pay that the personnel files sometimes included an email from the department indicating which employee(s) should receive additional pay. In reviewing department records, after the fact, they sometimes did not have the specific certificates but some other record of achievement. This was noted primarily with Road Department employees. The County personnel file is the absolute record for all personnel actions and should be complete. The departments appear to be doing a good job of following up and tracking these additional pays based on periodic testing and certification. The Personnel Department has had a practice of using email communications for documentation. This occurred primarily with the Sheriff’s Office and the Road department. Though no specific issues were identified with the certifications, some of the records go back many years and cross over departments. Use of emails to support this form of additional pay seems inadequate. It is recommended for the Personnel department to obtain the supporting documentation for personnel files from departments. The actual originating certificates or testing would support the continuation or initiation of an additional pay. Additional wage payments report #12/13-2 May 2013 Page 8 3. MANAGEMENT RESPONSES Department of Personnel April 30, 2013 TO: David Givans, County Internal Auditor FROM: Tracy Scott and Debbie Legg, Personnel Department RE: Management Response to Audit Report RECOMMENDATION: It is recommended the County develop a policy to handle lead pay that extends beyond one year. Those policies may include  Requiring periodic re-approval (perhaps biennial) by the County Administrator (or designee) after review of the department’s support for continued lead pay. The County may consider having all departments resubmit a request for all current lead pays and submit new support to jumpstart a new process. Lead pays that are no longer necessary would be eliminated.  Considering use of the out-of-class pay type for those warranted circumstances and review them annually. a) We concur with this recommendation. b) Comments: Administration will need to write a policy and define the process. Including notification to Department Heads and Managers of the policy and expectations. c) Estimated date of corrective action would be dependent upon how long it takes Administration Additional wage payments report #12/13-2 May 2013 Page 9 to write, define and approve a policy. d) Estimated cost to implement recommendation: The cost of the time to develop and approve the policy. Additional staff time will be required of departments to request lead pay and administration to approve lead pay on a biennial or annual basis. Currently there are approximately 25 employees receiving lead pay. RECOMMENDATION: It is recommended for the Personnel Department to obtain the supporting documentation for personnel files from departments. The actual originating certificates or testing would support the continuation or initiation of an additional pay. a) We concur with this recommendation. b) Comments: c) Estimated date of corrective action: I believe this can be implemented immediately. As long as, this recommendation is supported by Administration. d) Estimated cost to implement recommendation: None. Road Department Chris Doty, Director MEMORANDUM DATE: April 30, 2013 TO: David Givans, County Internal Auditor Additional wage payments report #12/13-2 May 2013 Page 10 FROM: Chris Doty, PE/PTOE, Director RE: Additional wage payments audit ______________________________________________________________________ I concur with the recommendations. The Road Department will provide appropriate documentation to support additional wage payments to the Personnel Department. This will be effective immediately for future additions. The cost is insignificant. Deschutes County Sheriff’s Office Sheriff Larry Blanton Memo To: Mr. David Givans, County Internal Auditor From: Sheriff Larry Blanton Date: 4/29/2013 Re: Management Response to Audit Report: Sheriff’s Office Wellness Program and Bi-lingual Testing Recommendation: It is recommended that the Sheriff’s Office reconsider the need for the Wellness Program. If a need is determined, revisions to the Wellness Program are recommended to further the agency’s wellness goals in their workforce and provide outcomes that are measurable and can be easily documented. Additional wage payments report #12/13-2 May 2013 Page 11 a) I concur with this recommendation, yet I value any existing program that encourages physical fitness. b) Comments: Physical fitness for sworn staff is very important in our line of work. We want deputies to stay fit and involved in their community off-duty. Even though the Wellness Program is currently serving one employee we believe it is encouraging that employee to perform logged physical activity. c) Estimated date of corrective action would be during the next employee contract negotiation June, 2016. Recommendation: It is recommended that the Sheriff’s Office consider adjusting the employee association language regarding bi-lingual pay to reflect that subsequent testing may be requested by a supervisor and or language that is similar to other County union association agreements. If no changes are made, Personnel should consider implementing an annual testing program as indicated in the union association agreement. a) I concur with this recommendation. b) Comments: Our office has not had any adverse effects on our bi-lingual program in the absence of annual testing. Our bi-lingual employees are competent in their duties and it is an effective program. I agree that we need to modify the bi-lingual pay language in accordance with the recommendation. We have just completed contract negotiations; this will be completed in the next contract negotiation period. c) Estimated date of corrective action will be June, 2016. d) There should be no cost associated with this corrective action. {End of Report} Please take a survey on this report by clicking on the attached link: http://www.surveymonkey.com/s/Additional_Wage_Payments_1213-2