HomeMy WebLinkAboutDTHC Closure
February 27th, 2012
Kathleen Christensen
Clinical Supervisor
Downtown Health
Center Closure
o Old juvenile justice building.
o Received a $5000 start-up fund from
the commissioners 10/2005.
o Conducted focus groups.
o Open house celebration 2/2006
History of the DTHC
DTHC Opened March 2006
o Served teen and young adults up to age 25
o Housed the MARS program
o Partially staffed by AmeriCorps volunteers
DTHC Visits Declining
o 2011- 6,348 RH Visits / 9,728 Total Visits
o Main Office- 3492 RH visits / 6141 total visits
o Redmond Office- 1911 RH visits / 2478 total visits
o LaPine Office- 263 RH visits - 309 total visits
o Downtown Health Center- 682 RH visits – 801 total visits
o 2010 - 6,375 RH Visits / 8722 Total Visits –
o Main Office- 3352 RH visits / 5122 total visits
o Redmond Office-1832 RH visits / 2218 total visits
o LaPine Office-240 RH visits / 308 total visits
o Downtown Health Center- 951 RH visits – 1073 total visits
DTHC Statistics
o Age of clients
o 15 and under 14%
o 18-24- 64%
o 25 and over 22%
o 79% Females, 21% male
o Lower Clinic Productivity at the DTHC
o Bend and Redmond RN Schedules are at 85%, DTHC is at 50%
o Bend and Redmond NP Schedules are at 100%, DTHC is at 80%
o Averaged 5 clients/day in 2011
Concerns
o Not efficient use of staff time.
o Ratio of support staff to clinician is 1:1.
o Large amount of maintenance time for a two day a week clinic.
o Not serving the teen population very well- 14% of clients 17 and
under.
o Staffed by an RN 1 day a week.
o Decreased scope of practice compared to NP.
o Decreased revenue from billing if client has insurance.
o More clients are coming in for STD services than Family Planning
services.
o Access for Family Planning services are available at PPH on the west side
of town.
o If implemented, Staff will be reassigned.
o Main office currently open Mon - Fri 8-5.
o Will be open until 6pm two days/wk and 7pm 3 days/wk.
o Open at lunch hour 5 days a week.
o Have reviewed this plan with staff and advisory board.
o Will residents be underserved?
o Results from client survey.
o Where can they get services?
Next Steps – News Release, Setting Closure Date
To assure clients are aware we will have signage, forward phones, and have
health educators create new promotional materials.