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HomeMy WebLinkAboutCountywide Goals '10O .y a� 'O l0 O 0 d 0 0 0 0 0 V 0 O a 0 .c as 0 0 0 a E 0 0 m ai O t O a a m W 1 0 d as O ui LL Q U J m a a uepartment Administration & Sheriffs Office Property and Facilities Health Services Health Services Health Services Sheriffs Office Sheriffs Office 8 `m y Sheriff's Office District Attomev Community Justice Community Justice District Attorney District Attorney District Attomev Justice Court 911 CSD 0 CO 0 W 0 0 COY 0 0 0) W 0 0 COC 0 0 W W 911 CSD Sheriffs Office Community Justice Health Services Health Services Health Services Community Justice Community Justice Community Justice Community Justice Community Justice Health Services Health Services aryec IFunding secured by June 30, 2010 Construction completed by June 30, 2010 V N A ? e A A A To be detemined 0 inmates released early To be determined To be detemined To be detemined %00I. o N A Percentage of cases utilizing FASTtrack Accountability Percentage of FASTtrack cases settled May include other measures To be detemined >92.5% 'o 0 m <3 seconds <10 seconds To be determined To be determined By Date to be determined To be determined n OAO e 0 0 >3,500 To be determined e 0 o LO N.A o N OAD e (0 c0 e tO ^' n e Funding secured for jail construction Completion of building construction Number of new treatment beds by June 30, 2011 Total number of treatment beds Percentage of community need for beds (est. 580) that is met by June 30, 2011 Measure not finalized Number of inmates released early due to matrixing Average patrol response time by area of the county and countrywide Measure not finalized Measure not finalized Percentage of specked offenders placed on a device within three working days Percentage of identified youth who have been evaluated, or have completed an educational or treatment program within six months Promote prorgam to settle less serious cases Measures not finalized Percentage of calls answered in 5 seconds or less Percentage of calls answered in 10 seconds or less Average ring time in seconds Longest ring time in seconds Call Abandonment Rate Average Time to Refer Call to Dispatch Implementation of Quality Improvement program for Emergency Response Center Recidivism rate among jail inmates Percentage of supervised youth who are offense free during supervision Percentage of mental health crises responded to within state standard (Emergent - 24 hours, Urgent 6 hours, Emergent & Urgent -15 minutes) Number of crisis service hours provided Number of crises to which response is made Percentage of domestic violence offenders promptly engaged in treatment Percentage of domestic violence offenders comlpeting treatment Percentage of juveniles who fulfill their restitution obligation Percentage of juveniles who fulfill their community service obligation Percentage of offenders on restitution caseload paying restitution Number of current participants in Mental Health Court Percentage of participants graduating from Mental Health Court t A. Identify adequate funding for construction of jail expansion and maintain operations of work center B. Construct new Oregon State Patrol/911 building C. Increase local beds for mental health treatment, preventing need for moore costly care or homelessness A. Effectively manage jail safety among inmate population B. Ensure inmates serve full sentences by limiting early release C. Provide prompt patrol response times D. Resolve identified criminal cases E .Successful prosecution of criminals F. Adult sex offenders and offenders assigned to electronic monitoring as a sanction shall be plance on a device promptly G. Juvenile probationers with drug or alcohol use histories are engaged in treatment H. Process court cases in a efficient and cost effective manner I. Respond promptly and effectively to emergency assistance requests J. Reduce crime through a reduction in the number of repeat offenders K. Maintain timely response to crisis needs in the community A. Engage offenders in domestic violence diversion program in treatment B. Provide Opportunities for adult and juvenile offenders to repair harm to individuals and community C. Operate treatment courts through treatment, contracting and grant management 1. Ensure Deschutes County can meet its long term public safety needs 0 N N L d vN I' 'c A e e > 8 m L N to N N 0 o C 4 Et 8 N 0 E 0 1 +i c s. maintain and strengthen current levels of diversion and altemative programs 0 m a m 0 FY2010 Proposed Goals and Objectives Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Sheriffs Office Health Services Health Services Health Services Health Services oV M V 25 Adults, 40 Children To be determined To be determined N n o O n ;e O m To be determined To be determined e e O O A 0 To be determined O o Percentage of participants in Mental Health Court who reoffend within 12 months of graduation Number of current participants in Family Drug Court Percentage of participants graduating from or retained in Family Drug Court Percentage of participants in Family Drug Court who reoffend within 12 months Number of current participants in Bridge Program Percentage of enrolled clients retained in servicl Percentage of clients achieving a successful outcome Percentage of participants in Bridge Program who reoffend within 12 months Measures not finalized Percentage of Health Service preparedness leaders participating in Health Alert Network emergency notification system Percentage of Health Services staff with emergency response duties outlined in job description Number of caregivers of vulnerable people trained by June 30, 2010 Number of families in home visiting programs receiving preparedness information D. Operate Bridge Program assisting community re- entry from County jail for people with mental illness and addictions A. Improve Deschutes County's ability and capacity to respond to public health and other emergencies B. Develop and disseminate emergency preparedness information for vulnerable populations 4. Lead and coordinate regional efforts in emergency preparedness FY2010 Proposed Goals and Objectives ty Asseccnr's office County Assessor's Office County Assessor's Office County Assessor's Office County Assessor's Office County Assessor's Office County Assessor's Office County Assessor's Office & County Clerk' Office County Assessor's Office County Clerk's Office County Clerk's Office County Clerk's Office m N 5 O m N NCO O ( U) y 5 O (n Community Development Community Development Community Development Community Development Community Development Community Development Legal Road Road al O O a' d' County Clerk's Office o 0 o a 0 o ,o a 0 o ,o a 0c) 0 e 0 e o o e co rn >99% error free >99% error free >99% error free Construction acceptance by May 1, 2010 Funding and timeline approved by June 30, 2010 N O C l0 o_ E 8 o 0 0 Approval by October 31, 2010 Approval by October 31, 2010 Approval by October 31, 2010 <45 days (w/notice); <21 days (w/o notice) co m -o N v >4.70 out of 5.00 To be determined Implement strategy by January 31, 2010 Rescind/approve by September 30, 2009 e N o m o e U" m Percentage of new construction appraisals completed by August 1, 2009 Percentage of assessment records with new Clerk recordings updated within three weeks Average number of business days to update assessment record Percentage of tax maps updated within three weeks Average number of business days to update tax maps Percentage of yearly assessment and tax rolls completed by September 15, 2009 Percentage of tax statements mailed by October 25, 2009 Percentage of real property records completed within 24 hours Percentage of indexes verified within 24 hours Percentage of marriage licenses accepted error free by Vital Records Percentage of declarations of domestic partnerships accepted error free by Vital Records Percentage of passports accepted error free by the State Department Oregon Department of Environmental Quality (DEQ) acceptance of Cell 5 construction Funding and timeline for improvements to Negus Transfer Station approved by Board of Commissioners Number of violations or fines due to a failure to comply with federal and state guidelines Comprehensive Plan approved by Board of Commissioners Transportation System Plan approved by Board of Commissioners and Oregon Land Conservation and Development Specific community plans for Tumalo, Terrebonne and Deschutes Juction completed, if appropriate Average turnaround time for land use application reviews Average turnaround time for building plan reviews Average overall satisfaction score on customer questionnaire Percentage of land use cases resolved in which the County's position was upheld Complete and implement funding prioritization strategy Rescind existing resolution or approve new resolution regarding establishment moratorium Percentage of roads rated good or better Percentage of county arterials and collectors inspected Percentage of voter notification and voter confirmation cards mailed within two weeks of registration IA. Timely appraisal of all new construction B. Timely updating of name and map changes C. Timely certification of yearly assessment and tax roll D. Timely recording of all real property records E. Timely verification of current year real property recording indexes F. Process vital records and other documents accurately A. Maximize county resources for management of solid waste disposal B. Complete new Deschutes County Comprehensive Plan, including remapping process associated with destination resort overlay zone and update Transportation System Plan C. Provide timely and effective community development services A. Develop funding prioritization strategy B. Re-evaluate current road establishment moratorium based on outcome of 2009 state legislative session C. Maintain high quality condition of county roads D. Update Pavement Management System data by conducting regular visual inspections of county roads A. Mail voter not cation card and voter conformation card within two weeks of registration o 00 ID >` c a 10 0 m n Nm N m N O N C T p Es . m c c CO.c0 0 l0N Q d 0 c W c 0 d 6 d0 S. L .O m w m n 10 N ` Q N 3. Develop long term plan for meeting road maintenance and construction needs 4. Conduct elections in an open, transparent, secure and accurate manner oa 0 d rn N 0 FY2010 Proposed Goals and Objectives Natural Resource Protection Natural Resource Protection Natural Resource Protection Natural Resource Protection Natural Resource Protection Natural Resource Protection Community Development Community Development Community Development Community Development Community Development Community Development Community Development Community Development1 Community Development & Road Natural Resource Protection Natural Resource Protection Natural Resource Protection Natural Resource Protection Natural Resource Protection Natural Resource Protection Property and Facilities Property and Facilities Property and Facilities Community Development Community Development A o O j O o t0 m O A e O 0 e O O Approved by June 30, 2010 Approval of plan by October 31, 2009 Approval of plan by October 31, 2009 Implementation of plan by April 30, 2010 Take appropriate action by April 30, 2010 Identify impacts by June 30, 2010 o O O Identify measures by June 30, 2010 e O O All implementations and alterations completed by June 30, 2010 >3 plans updated o O A N O) C N 0 A e O O >1,000 acres treated �- 100% of treated acres Land trade completed by June 30, 2010 Land trade completed by June 30, 2010 Acquire land by June 30, 2010 Identify source by October 31, 2009 Completed by June 30, 2010 Percentage of environmental planning project reviews attended to ensure appropriate Best Management Practices apply Percentage of EIS, EA and other environmental documents for which input was provided Participation in field trips and other ground monitoring activities Percentage of county land managed according to BMP Percentage of county land sold for which fuels treatment was accomplished before sale Approval of county policy or ordinance instituting BMP by Board of Commissioners Approval of local rule implement plan by Board of Commissioners Approval of local rule financial assistance plan by Board of Commissioners Implementation of high groundwater lot project and work plan In conjunction with Sunriver, review and take appropriate action on the sewer feasibility study In coordination with Department of Environmental Quality (DEQ) identify water quality impacts in other susceptible areas of Deschutes County Percentage of code enforcement for failing onsite systems countywide Identify measures to proactively address onsite system failures in areas susceptible to water quality impacts Percentage of development approvals coordinated' with required protective measures Implement new county practices or alter current county practices based on recommendations as part of the Endangered Species Act risk assessment Number of Community Wildfire Protection Plans (CWPP) updates Percentage of grant requests to treat fuel approved Number of CWPP Steering Committee meetings organized Percentage of monthly Project Wildfire Steering Committee efforts and Fire Free activities attended Number of acres treated on private and county owned lands Percentage of treated acres using 100% utilization methods Complete Bureau of Land Management (BLM) land trade Complete Division of State Lands (DSL) land trade Acquire La Pine Rodeo property from Bureau of Land Management (BLM) Identify secure funding source for wetland project Complete delineation of wetlands A. Collaborate and coordinate with U.S. Forest Service, Bureau of Land Management and state resource agencies on forest management issues B. Provide substantive comment and involvement with land use decisions on public lands by providing input to Environmental Impact Studies (EIS), Environmental Assessments (EA) and other environmental documents C. Ensure Best Management Practices (BMP) are followed on all county owned land, including fuels treatment A. Minimize the discharge of nitrates from onsite systems into the groundwater and surface water in Southern Deschutes County and other susceptible areas of the county (This action developed before election. Currently being reviewed by Community Development) B.Identify risk associated with land, use, stormwater, impacts to wetlands, floodplains and road maintenance that may negatively affect groundwater and surface water A. Update, revise and implement community fire plans, treat fuels and provide education and prevention efforts to reduce area fires B. Cooperate with other government entities in developing and enhancing recreational opportunities through land trades C. Define the full extent of natural wetlands in South I Deschutes County 1. Support sound forest management practices C N N tot 8 N cC N W f0 m 3 w g 6 N O 0_ DU c 8 t W N O N $o 11 °mb N N <0 V 2 5 C E O D o 0 N E U N N O E Co 0 c .a. 0 M N N FY2010 Proposed Goals and Objec Community Development Community Development Road Legal & Road Fair and Expo Center Fair and Expo Center Solid Waste Identify methods by June 30, 2010 Approval by October 31, 2010 3,500 Approved by June 30, 2010 c O •E 0 co E9 A >245,000 >37% Identify methods of protecting wetlands that provide environmental services in the form of wildlife habitat, water quality protection or improvement, flood mitigation and/or recreational benefits Comprehensive Plan approved by Board of Commissioners Number of acres treated for noxious weeds Vision clearance policy approved by Board of1 Commissioners Economic Impact of Fair & Expo Events County Fair Attendance Percentage of solid waste produced in Deschutes County that is recycled D. Update Goal 5 inventory of natural and commercial resources associated with the Comprehensive Plan E. Work cooperatively to promote and implement noxious weed control in Deschutes County F. Develop and implement treatment priority policy to address vision clearance hazards in highway right of way G. Provide positive economic impact on Deschutes County through utilization of the Fair and Expo facilities H. Promote recycling programs to reduce the proportion of Deschutes County solid waste production placed in the landfill FY2010 Proposed Goals and Objectives Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services co A To be determined (FY 2010 Baseline) >90% of County average in each area >280 (Twice current level) u] V A >405 quarterly To be determined (FY 2010 Baseline) e O ^ To be determined Number to be determined / 100% Increase Number to be determined / 100% Increase To be determined (FY 2010 Baseline) A A o O O >6,500 (10% increase over 2008) <2 days To be determined 4% above state average e 0 0 e 0 0 e 0 0 e 0 0) e O Cr' 14 (Twice FY 2009) eO O N Q n e N 0 Number of school-based health centers receiving state certification to operate Number of child visits for health or mental health services Percentage of Oregon Health Plan (OHP) members in each zip code receiving mental health services Number of La Pine residents provided reproductive health services Number of families receiving services at WIC clinic in Sisters Number of client visits to WC clinic in La Pine Number of new clients receiving family planning services through outreach to businesses not providing health insurance Percentage of medical clinics and day care providers contacted to improve disease reporting and immunization compliance Number of children excluded from school for immunization noncompliance Number of referrals and percentage increase in referrals to Babies First through distribution of information to 8 clinics Number of referrals and percentage increase in referrals to CaCoon from Neonatal Intensive Care Unit Percentage of maternity case management clients (with 3 or more home visits) screened for depression and referred Number of heath facilities, including Health Services building, established as 100% tobacco free facilities Percentage of employees on County insurance plan with a chronic disease directly contacted and offered disease management classes Number of family planning client visits Number of days clients wait for family planning clinic appointments Number of women at high risk of cervical cancer brought into care at Mosaic Medical with county assistance Percentage of children up to 2 years old immunized Percentage of cases in which others potentially exposed to sexually transmitted and HIV infections are contacted Percentage of crisis referrals responded to within one business day Percentage of crisis plans developed within one week of referral Percentage of clients able to remain in community, avoiding more costly interventions Percentage of low-income pregnant women engaged in prenatal care Number of adolescents and young adults enrolled in the early psychosis program Percentage of Central Oregon need (est. 28) met Number of families with high -need children enrolled in wraparound services Percentage of mental health FTE dedicated to direct services A. Support school-based health centers offering health and mental health care B. Increase access to health services in North and South Deschutes County C. Enhance visibility of health services and access to services by reaching out to businesses, clinics and day care providers D. Increase screening and referral of clients with prenatal depression A. With the community, adopt policies to reduce chronic disease in Deschutes County B. Assure access to birth control services for Women In Need, reducing unplanned pregnancies D.Reduce spread of communicable diseases in community E. Respond to crisis situations in a timely manner, avoiding more costly interventions F. Provide intensive services to senior mental health clients eligible for the Enhanced Care Outreach Services (ECOS) Program G. Provide HealthyStart prenatal clinic to low-income women H. Expand Early Assessment & Support Alliance I. Prevent unnecessary and costly psychiatric hospitalizations through children's intensive treatment A. Maintain high level of direct client care and service >3 c E 8 c o 0.m O H 0( o N r o a m N w8 '0p N N o c 0 8 E 5 EE y v E c IN w 0 ( U ao m N Y C C N N c m Dv N 3. Provide health services in an effective and efficient manner FY2010 Proposed Goals and Objectives Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Health Services Commission on Children and Families Commission on Children and Families Commission on Children and Families LEstablish by October 31, 2009 Completed by January 31, 2010 Completed by March 31, 2010 e 0 co A Exceed countywide average 00 0 0 Goals established by October 31, 2009 O ^ 0 0 O 0 N V 0 0 V y To be detemined To be detemined To be determined Percentage of public health FTE dedicated to direct services Select an electronic record system for behavioral health Report completed on service integration, effectiveness, efficiency and cost savings Percentage of health service measures met or exceeded Job satisfaction index on Employee Survey for Health Services Department Percentage of mental health clinicians achieving their service goals Percentage of health clinicians (providing home visits) achieving their service goals Percentage of state assigned caseload receiving WIC services Perecntage of 01 -IP funding documented as delivered services Percentage of families served requesting out -of - home placement for their children Percentage of clients requiring higher, more costly level of service Measure not finalized Measure not finalized Measure not finalized IB. Improve information management system C. Strengthen the new Health Services department D. Assure contracted dollars result in beneficial services E. Maintain high level of staff satisfaction as measured by Employee Survey F. Maintain high level of client care hours for health services G. Sustain Oregon Health Plan (OHP) funds for Mental Health H. Provide Family Support services to families with children with developmental disabilities so care can occur in the home I. Help facilities and families caring for seniors with mental health issues A. Child Abuse and Family Functioning B. Early Childhood Care and Education C. Building Resiliant Youth 4. Positively influence conditions, behaviors, attitudes and resources regarding health services through systems change, community mobility and policy change FY2010 Proposed Goals and Objectives d 0 d co a a c Q > — O F 0 d N N d C N 0 O taR N d 0 0 O N A d Y � N d O) 0 0 L d co L a) d 0 .0 -O .5 .p a R a�- N 0 O co C LI/ � W a O W (q F 0 0. 0. y ui Administration Administration Administration Administration Administration Risk Management Property and Facilities Property and Facilities Information Technology Information Technology Information Technology Information Technology Information Technology Information Technology Administration Personnel C C LL Administration Administration Administration Administration Road N. N 13 0 co N J m J Improvement over 2009 survey results To be determined To be determined To be determined To be determined To be determined To be determined To be determined To be determined To be determined To be determined To be determined To be determined To be determined Implementation of 100% of committee recommended changed within 90 days of quarterly review To be determined To be determined 90% acceptance of audit recommendations 95% of workplans sent within 30 days 100% completed within one year 80% satisfaction >$130,000 o0 0 o6 n To be determined To be determined 2010 employee survey results for training and education Track post training survey results Countywide standards for measuring customer service approved by Board of Commissioners Collect and track countywide customer service feedback Measure not finalized Workers compensation Days Away, Restricted and/or Transfer (DART) Rate Percentage of failures for buildings and equipment that receive regular maintenance Average response time to service requests Measure not finalized Measure not finalized Measure not finalized Measure not finalized Measure not finalized Measure not finalized Quarterly review of program feedback by Employee Recognition Committee with implementation of recommended changes by next quarterly meeting Countywide employee tumover rate Review of budget process and budget document Acceptance rate for audit recommendations Percentage of follow-up workplans developed and sent to departments within 30 days of audit Percentage of follow-up audit report completed within one year Customer satisfaction with audit survey results Dollars in savings from providing a county owned materials source for rock crushing Dollars in savings from excavation by providing materials for rock work Measure not finalized Measure not finalized A. Modify the training catalog to address the results of the Employee Survey and post training surveys A. Establish countywide standards for measuring customer service A. Provide training and education on policies and issues that affect workplace safety and productivity B. Ensure facilities and equipment are maintained in a safe, comfortable and healthy condition A. Provide training to identify processes that would benefit from automation B. Update and expand availability of information technology classes C. Improve productivity in relation to technology costs A. Evaluate employee recognition program using quarterly employee feedback and 2010 Employee Survey B. Reduce the number of employees voluntarily terminating their employment A. Ensure budget process and budget document compliance with adopted financial policies B. Identify and address departmental policies and procedures through development of audit work plan C. Combine management of aggregate resources in the Road and Solid Waste Departments D. Manage and oversee all litigation involving Deschutes County in court, as well as addressing potential litigation 1. Assess, refine and expand, if necessary, the countywide training program 2. Evaluate and enhance customer service practices 3. Ensure the county work environment is safe and conducive to productivity 4. Efficiently and effectively use information technology to improve staff productivity and enhance customer service 5. Provide ongoing evaluation of employee performance and employee job satisfaction 6. Ensure fiscal responsibility in all aspects of county operations FY2010 Proposed Goals and Objectives