HomeMy WebLinkAboutCountywide Goals '10O
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Administration & Sheriffs Office
Property and Facilities
Health Services
Health Services
Health Services
Sheriffs Office
Sheriffs Office
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Sheriff's Office
District Attomev
Community Justice
Community Justice
District Attorney
District Attorney
District Attomev
Justice Court
911 CSD
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Sheriffs Office
Community Justice
Health Services
Health Services
Health Services
Community Justice
Community Justice
Community Justice
Community Justice
Community Justice
Health Services
Health Services
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IFunding secured by June 30, 2010
Construction completed by June 30, 2010
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To be detemined
0 inmates released early
To be determined
To be detemined
To be detemined
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Percentage of cases utilizing FASTtrack
Accountability
Percentage of FASTtrack cases settled
May include other measures
To be detemined
>92.5%
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<3 seconds
<10 seconds
To be determined
To be determined
By Date to be determined
To be determined
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>3,500
To be determined
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Funding secured for jail construction
Completion of building construction
Number of new treatment beds by June 30, 2011
Total number of treatment beds
Percentage of community need for beds (est. 580)
that is met by June 30, 2011
Measure not finalized
Number of inmates released early due to matrixing
Average patrol response time by area of the county
and countrywide
Measure not finalized
Measure not finalized
Percentage of specked offenders placed on a
device within three working days
Percentage of identified youth who have been
evaluated, or have completed an educational or
treatment program within six months
Promote prorgam to settle less serious cases
Measures not finalized
Percentage of calls answered in 5 seconds or less
Percentage of calls answered in 10 seconds or
less
Average ring time in seconds
Longest ring time in seconds
Call Abandonment Rate
Average Time to Refer Call to Dispatch
Implementation of Quality Improvement program
for Emergency Response Center
Recidivism rate among jail inmates
Percentage of supervised youth who are offense
free during supervision
Percentage of mental health crises responded to
within state standard (Emergent - 24 hours, Urgent
6 hours, Emergent & Urgent -15 minutes)
Number of crisis service hours provided
Number of crises to which response is made
Percentage of domestic violence offenders
promptly engaged in treatment
Percentage of domestic violence offenders
comlpeting treatment
Percentage of juveniles who fulfill their restitution
obligation
Percentage of juveniles who fulfill their community
service obligation
Percentage of offenders on restitution caseload
paying restitution
Number of current participants in Mental Health
Court
Percentage of participants graduating from Mental
Health Court t
A. Identify adequate funding for construction of jail
expansion and maintain operations of work center
B. Construct new Oregon State Patrol/911 building
C. Increase local beds for mental health treatment,
preventing need for moore costly care or
homelessness
A. Effectively manage jail safety among inmate
population
B. Ensure inmates serve full sentences by limiting
early release
C. Provide prompt patrol response times
D. Resolve identified criminal cases
E .Successful prosecution of criminals
F. Adult sex offenders and offenders assigned to
electronic monitoring as a sanction shall be plance on
a device promptly
G. Juvenile probationers with drug or alcohol use
histories are engaged in treatment
H. Process court cases in a efficient and cost
effective manner
I. Respond promptly and effectively to emergency
assistance requests
J. Reduce crime through a reduction in the number of
repeat offenders
K. Maintain timely response to crisis needs in the
community
A. Engage offenders in domestic violence diversion
program in treatment
B. Provide Opportunities for adult and juvenile
offenders to repair harm to individuals and community
C. Operate treatment courts through treatment,
contracting and grant management
1. Ensure Deschutes County can meet its long term
public safety needs
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s. maintain and strengthen current levels of diversion and
altemative programs
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FY2010 Proposed Goals and Objectives
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Sheriffs Office
Health Services
Health Services
Health Services
Health Services
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25 Adults, 40 Children
To be determined
To be determined
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To be determined
To be determined
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To be determined
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Percentage of participants in Mental Health Court
who reoffend within 12 months of graduation
Number of current participants in Family Drug
Court
Percentage of participants graduating from or
retained in Family Drug Court
Percentage of participants in Family Drug Court
who reoffend within 12 months
Number of current participants in Bridge Program
Percentage of enrolled clients retained in servicl
Percentage of clients achieving a successful
outcome
Percentage of participants in Bridge Program who
reoffend within 12 months
Measures not finalized
Percentage of Health Service preparedness
leaders participating in Health Alert Network
emergency notification system
Percentage of Health Services staff with
emergency response duties outlined in job
description
Number of caregivers of vulnerable people trained
by June 30, 2010
Number of families in home visiting programs
receiving preparedness information
D. Operate Bridge Program assisting community re-
entry from County jail for people with mental illness
and addictions
A. Improve Deschutes County's ability and capacity to
respond to public health and other emergencies
B. Develop and disseminate emergency
preparedness information for vulnerable populations
4. Lead and coordinate regional efforts in emergency
preparedness
FY2010 Proposed Goals and Objectives
ty Asseccnr's office
County Assessor's Office
County Assessor's Office
County Assessor's Office
County Assessor's Office
County Assessor's Office
County Assessor's Office
County Assessor's Office & County Clerk'
Office
County Assessor's Office
County Clerk's Office
County Clerk's Office
County Clerk's Office
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Community Development
Community Development
Community Development
Community Development
Community Development
Community Development
Legal
Road
Road
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County Clerk's Office
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>99% error free
>99% error free
>99% error free
Construction acceptance by May 1, 2010
Funding and timeline approved by June 30,
2010
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Approval by October 31, 2010
Approval by October 31, 2010
Approval by October 31, 2010
<45 days (w/notice); <21 days (w/o notice)
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>4.70 out of 5.00
To be determined
Implement strategy by January 31, 2010
Rescind/approve by September 30, 2009
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Percentage of new construction appraisals
completed by August 1, 2009
Percentage of assessment records with new Clerk
recordings updated within three weeks
Average number of business days to update
assessment record
Percentage of tax maps updated within three
weeks
Average number of business days to update tax
maps
Percentage of yearly assessment and tax rolls
completed by September 15, 2009
Percentage of tax statements mailed by October
25, 2009
Percentage of real property records completed
within 24 hours
Percentage of indexes verified within 24 hours
Percentage of marriage licenses accepted error
free by Vital Records
Percentage of declarations of domestic
partnerships accepted error free by Vital Records
Percentage of passports accepted error free by the
State Department
Oregon Department of Environmental Quality
(DEQ) acceptance of Cell 5 construction
Funding and timeline for improvements to Negus
Transfer Station approved by Board of
Commissioners
Number of violations or fines due to a failure to
comply with federal and state guidelines
Comprehensive Plan approved by Board of
Commissioners
Transportation System Plan approved by Board of
Commissioners and Oregon Land Conservation
and Development
Specific community plans for Tumalo, Terrebonne
and Deschutes Juction completed, if appropriate
Average turnaround time for land use application
reviews
Average turnaround time for building plan reviews
Average overall satisfaction score on customer
questionnaire
Percentage of land use cases resolved in which
the County's position was upheld
Complete and implement funding prioritization
strategy
Rescind existing resolution or approve new
resolution regarding establishment moratorium
Percentage of roads rated good or better
Percentage of county arterials and collectors
inspected
Percentage of voter notification and voter
confirmation cards mailed within two weeks of
registration
IA. Timely appraisal of all new construction
B. Timely updating of name and map changes
C. Timely certification of yearly assessment and tax
roll
D. Timely recording of all real property records
E. Timely verification of current year real property
recording indexes
F. Process vital records and other documents
accurately
A. Maximize county resources for management of
solid waste disposal
B. Complete new Deschutes County Comprehensive
Plan, including remapping process associated with
destination resort overlay zone and update
Transportation System Plan
C. Provide timely and effective community
development services
A. Develop funding prioritization strategy
B. Re-evaluate current road establishment
moratorium based on outcome of 2009 state
legislative session
C. Maintain high quality condition of county roads
D. Update Pavement Management System data by
conducting regular visual inspections of county roads
A. Mail voter not cation card and voter conformation
card within two weeks of registration
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3. Develop long term plan for meeting road maintenance
and construction needs
4. Conduct elections in an open, transparent, secure and
accurate manner
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FY2010 Proposed Goals and Objectives
Natural Resource Protection
Natural Resource Protection
Natural Resource Protection
Natural Resource Protection
Natural Resource Protection
Natural Resource Protection
Community Development
Community Development
Community Development
Community Development
Community Development
Community Development
Community Development
Community Development1
Community Development & Road
Natural Resource Protection
Natural Resource Protection
Natural Resource Protection
Natural Resource Protection
Natural Resource Protection
Natural Resource Protection
Property and Facilities
Property and Facilities
Property and Facilities
Community Development
Community Development
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Approved by June 30, 2010
Approval of plan by October 31, 2009
Approval of plan by October 31, 2009
Implementation of plan by April 30, 2010
Take appropriate action by April 30, 2010
Identify impacts by June 30, 2010
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Identify measures by June 30, 2010
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All implementations and alterations
completed by June 30, 2010
>3 plans updated
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>1,000 acres treated
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100% of treated acres
Land trade completed by June 30, 2010
Land trade completed by June 30, 2010
Acquire land by June 30, 2010
Identify source by October 31, 2009
Completed by June 30, 2010
Percentage of environmental planning project
reviews attended to ensure appropriate Best
Management Practices apply
Percentage of EIS, EA and other environmental
documents for which input was provided
Participation in field trips and other ground
monitoring activities
Percentage of county land managed according to
BMP
Percentage of county land sold for which fuels
treatment was accomplished before sale
Approval of county policy or ordinance instituting
BMP by Board of Commissioners
Approval of local rule implement plan by Board of
Commissioners
Approval of local rule financial assistance plan by
Board of Commissioners
Implementation of high groundwater lot project and
work plan
In conjunction with Sunriver, review and take
appropriate action on the sewer feasibility study
In coordination with Department of Environmental
Quality (DEQ) identify water quality impacts in
other susceptible areas of Deschutes County
Percentage of code enforcement for failing onsite
systems countywide
Identify measures to proactively address onsite
system failures in areas susceptible to water
quality impacts
Percentage of development approvals coordinated'
with required protective measures
Implement new county practices or alter current
county practices based on recommendations as
part of the Endangered Species Act risk
assessment
Number of Community Wildfire Protection Plans
(CWPP) updates
Percentage of grant requests to treat fuel approved
Number of CWPP Steering Committee meetings
organized
Percentage of monthly Project Wildfire Steering
Committee efforts and Fire Free activities attended
Number of acres treated on private and county
owned lands
Percentage of treated acres using 100% utilization
methods
Complete Bureau of Land Management (BLM) land
trade
Complete Division of State Lands (DSL) land trade
Acquire La Pine Rodeo property from Bureau of
Land Management (BLM)
Identify secure funding source for wetland project
Complete delineation of wetlands
A. Collaborate and coordinate with U.S. Forest
Service, Bureau of Land Management and state
resource agencies on forest management issues
B. Provide substantive comment and involvement
with land use decisions on public lands by providing
input to Environmental Impact Studies (EIS),
Environmental Assessments (EA) and other
environmental documents
C. Ensure Best Management Practices (BMP) are
followed on all county owned land, including fuels
treatment
A. Minimize the discharge of nitrates from onsite
systems into the groundwater and surface water in
Southern Deschutes County and other susceptible
areas of the county
(This action developed before election. Currently
being reviewed by Community Development)
B.Identify risk associated with land, use, stormwater,
impacts to wetlands, floodplains and road
maintenance that may negatively affect groundwater
and surface water
A. Update, revise and implement community fire
plans, treat fuels and provide education and
prevention efforts to reduce area fires
B. Cooperate with other government entities in
developing and enhancing recreational opportunities
through land trades
C. Define the full extent of natural wetlands in South I
Deschutes County
1. Support sound forest management practices
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FY2010 Proposed Goals and Objec
Community Development
Community Development
Road
Legal & Road
Fair and Expo Center
Fair and Expo Center
Solid Waste
Identify methods by June 30, 2010
Approval by October 31, 2010
3,500
Approved by June 30, 2010
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>245,000
>37%
Identify methods of protecting wetlands that
provide environmental services in the form of
wildlife habitat, water quality protection or
improvement, flood mitigation and/or recreational
benefits
Comprehensive Plan approved by Board of
Commissioners
Number of acres treated for noxious weeds
Vision clearance policy approved by Board of1
Commissioners
Economic Impact of Fair & Expo Events
County Fair Attendance
Percentage of solid waste produced in Deschutes
County that is recycled
D. Update Goal 5 inventory of natural and commercial
resources associated with the Comprehensive Plan
E. Work cooperatively to promote and implement
noxious weed control in Deschutes County
F. Develop and implement treatment priority policy to
address vision clearance hazards in highway right of
way
G. Provide positive economic impact on Deschutes
County through utilization of the Fair and Expo
facilities
H. Promote recycling programs to reduce the
proportion of Deschutes County solid waste
production placed in the landfill
FY2010 Proposed Goals and Objectives
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
co
A
To be determined (FY 2010 Baseline)
>90% of County average in each area
>280 (Twice current level)
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>405 quarterly
To be determined (FY 2010 Baseline)
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To be determined
Number to be determined / 100% Increase
Number to be determined / 100% Increase
To be determined (FY 2010 Baseline)
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>6,500 (10% increase over 2008)
<2 days
To be determined
4% above state average
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Number of school-based health centers receiving
state certification to operate
Number of child visits for health or mental health
services
Percentage of Oregon Health Plan (OHP)
members in each zip code receiving mental health
services
Number of La Pine residents provided reproductive
health services
Number of families receiving services at WIC clinic
in Sisters
Number of client visits to WC clinic in La Pine
Number of new clients receiving family planning
services through outreach to businesses not
providing health insurance
Percentage of medical clinics and day care
providers contacted to improve disease reporting
and immunization compliance
Number of children excluded from school for
immunization noncompliance
Number of referrals and percentage increase in
referrals to Babies First through distribution of
information to 8 clinics
Number of referrals and percentage increase in
referrals to CaCoon from Neonatal Intensive Care
Unit
Percentage of maternity case management clients
(with 3 or more home visits) screened for
depression and referred
Number of heath facilities, including Health
Services building, established as 100% tobacco
free facilities
Percentage of employees on County insurance
plan with a chronic disease directly contacted and
offered disease management classes
Number of family planning client visits
Number of days clients wait for family planning
clinic appointments
Number of women at high risk of cervical cancer
brought into care at Mosaic Medical with county
assistance
Percentage of children up to 2 years old
immunized
Percentage of cases in which others potentially
exposed to sexually transmitted and HIV infections
are contacted
Percentage of crisis referrals responded to within
one business day
Percentage of crisis plans developed within one
week of referral
Percentage of clients able to remain in community,
avoiding more costly interventions
Percentage of low-income pregnant women
engaged in prenatal care
Number of adolescents and young adults enrolled
in the early psychosis program
Percentage of Central Oregon need (est. 28) met
Number of families with high -need children enrolled
in wraparound services
Percentage of mental health FTE dedicated to
direct services
A. Support school-based health centers offering
health and mental health care
B. Increase access to health services in North and
South Deschutes County
C. Enhance visibility of health services and access to
services by reaching out to businesses, clinics and
day care providers
D. Increase screening and referral of clients with
prenatal depression
A. With the community, adopt policies to reduce
chronic disease in Deschutes County
B. Assure access to birth control services for Women
In Need, reducing unplanned pregnancies
D.Reduce spread of communicable diseases in
community
E. Respond to crisis situations in a timely manner,
avoiding more costly interventions
F. Provide intensive services to senior mental health
clients eligible for the Enhanced Care Outreach
Services (ECOS) Program
G. Provide HealthyStart prenatal clinic to low-income
women
H. Expand Early Assessment & Support Alliance
I. Prevent unnecessary and costly psychiatric
hospitalizations through children's intensive treatment
A. Maintain high level of direct client care and service
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3. Provide health services in an effective and efficient
manner
FY2010 Proposed Goals and Objectives
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Health Services
Commission on Children and Families
Commission on Children and Families
Commission on Children and Families
LEstablish by October 31, 2009
Completed by January 31, 2010
Completed by March 31, 2010
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Exceed countywide average
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Goals established by October 31, 2009
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To be detemined
To be detemined
To be determined
Percentage of public health FTE dedicated to direct
services
Select an electronic record system for behavioral
health
Report completed on service integration,
effectiveness, efficiency and cost savings
Percentage of health service measures met or
exceeded
Job satisfaction index on Employee Survey for
Health Services Department
Percentage of mental health clinicians achieving
their service goals
Percentage of health clinicians (providing home
visits) achieving their service goals
Percentage of state assigned caseload receiving
WIC services
Perecntage of 01 -IP funding documented as
delivered services
Percentage of families served requesting out -of -
home placement for their children
Percentage of clients requiring higher, more costly
level of service
Measure not finalized
Measure not finalized
Measure not finalized
IB. Improve information management system
C. Strengthen the new Health Services department
D. Assure contracted dollars result in beneficial
services
E. Maintain high level of staff satisfaction as
measured by Employee Survey
F. Maintain high level of client care hours for health
services
G. Sustain Oregon Health Plan (OHP) funds for
Mental Health
H. Provide Family Support services to families with
children with developmental disabilities so care can
occur in the home
I. Help facilities and families caring for seniors with
mental health issues
A. Child Abuse and Family Functioning
B. Early Childhood Care and Education
C. Building Resiliant Youth
4. Positively influence conditions, behaviors, attitudes
and resources regarding health services through systems
change, community mobility and policy change
FY2010 Proposed Goals and Objectives
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Administration
Administration
Administration
Administration
Administration
Risk Management
Property and Facilities
Property and Facilities
Information Technology
Information Technology
Information Technology
Information Technology
Information Technology
Information Technology
Administration
Personnel
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Administration
Administration
Administration
Administration
Road
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Improvement over 2009 survey results
To be determined
To be determined
To be determined
To be determined
To be determined
To be determined
To be determined
To be determined
To be determined
To be determined
To be determined
To be determined
To be determined
Implementation of 100% of committee
recommended changed within 90 days of
quarterly review
To be determined
To be determined
90% acceptance of audit recommendations
95% of workplans sent within 30 days
100% completed within one year
80% satisfaction
>$130,000
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To be determined
To be determined
2010 employee survey results for training and
education
Track post training survey results
Countywide standards for measuring customer
service approved by Board of Commissioners
Collect and track countywide customer service
feedback
Measure not finalized
Workers compensation Days Away, Restricted
and/or Transfer (DART) Rate
Percentage of failures for buildings and equipment
that receive regular maintenance
Average response time to service requests
Measure not finalized
Measure not finalized
Measure not finalized
Measure not finalized
Measure not finalized
Measure not finalized
Quarterly review of program feedback by
Employee Recognition Committee with
implementation of recommended changes by next
quarterly meeting
Countywide employee tumover rate
Review of budget process and budget document
Acceptance rate for audit recommendations
Percentage of follow-up workplans developed and
sent to departments within 30 days of audit
Percentage of follow-up audit report completed
within one year
Customer satisfaction with audit survey results
Dollars in savings from providing a county owned
materials source for rock crushing
Dollars in savings from excavation by providing
materials for rock work
Measure not finalized
Measure not finalized
A. Modify the training catalog to address the results of
the Employee Survey and post training surveys
A. Establish countywide standards for measuring
customer service
A. Provide training and education on policies and
issues that affect workplace safety and productivity
B. Ensure facilities and equipment are maintained in a
safe, comfortable and healthy condition
A. Provide training to identify processes that would
benefit from automation
B. Update and expand availability of information
technology classes
C. Improve productivity in relation to technology costs
A. Evaluate employee recognition program using
quarterly employee feedback and 2010 Employee
Survey
B. Reduce the number of employees voluntarily
terminating their employment
A. Ensure budget process and budget document
compliance with adopted financial policies
B. Identify and address departmental policies and
procedures through development of audit work plan
C. Combine management of aggregate resources in
the Road and Solid Waste Departments
D. Manage and oversee all litigation involving
Deschutes County in court, as well as addressing
potential litigation
1. Assess, refine and expand, if necessary, the
countywide training program
2. Evaluate and enhance customer service practices
3. Ensure the county work environment is safe and
conducive to productivity
4. Efficiently and effectively use information technology to
improve staff productivity and enhance customer service
5. Provide ongoing evaluation of employee performance
and employee job satisfaction
6. Ensure fiscal responsibility in all aspects of county
operations
FY2010 Proposed Goals and Objectives