HomeMy WebLinkAbout2010-2011 Work Plan & 2009 AccomplishmentsDESCHUTES COUNTY
COMMUNITY DEVELOPMENT DEPARTMENT
DRAFT
WORK PLAN
2010 - 2011
The Community Development Department mission is to facilitate orderly
growth and development in the Deschutes County community through
coordinated programs of Land Use Planning, Environmental Health,
Building Safety, Code Enforcement, education, and service to the public.
Coordinated Services and Administration
Building Safety
Environmental Health
Planning
COORDINATED SERVICES AND
ADMINISTRATION DIVISION
The Community Development Department (CDD) Coordinated Services and
Administration division is managed by Tom Anderson, Director. Operations within this
division include satellite offices in Redmond and La Pine as well as the main office in
Bend. The Administrative Supervisor for Coordinated Services oversees 5 Permit
Technicians who serve customers, handle phone calls and process related paperwork in
support of each division. In addition, CDD has an Administrative Secretary and a part-
time Management Analyst who provide support to all divisions.
1. CDD customer service will continue to be the highest priority in FY 2010-11.
Management will continually assess customer feedback to ensure that the “front
counter” is run efficiently, wait times are minimized and comprehensive and
accurate information is provided. Maintain the overall customer service rating
and develop a means to obtain a greater number of customer survey
responses.
As a result of declining permit revenue, CDD staffing levels have unfortunately
undergone dramatic decreases. A primary challenge in FY 2010-11 will be to
manage existing staff to minimize disruption in service levels. This includes
shift changes, areas of assignment and changes to assigned CDD offices.
2. Relocate the Redmond CDD Office to the County Fair and Expo Center.
Ensure that new space is efficient for both staff and customers.
3. Provide phone coverage Monday through Friday; returning all calls within 24
hours.
4. Continue implementing additional elements to the scanned image database. In
addition to scanning all new files received or generated on a daily basis, the
next project will include scanning of historical comprehensive plan documents.
Long range planning staff will inventory and identify the documents for ease of
document retrieval. Historic Preservation documents are also now in the
process of being included in the database.
5. Enhance online permit application ability. The initial project included simple
online applications for basic permits issued to licensed contractors in addition to
online renewal applications for licensed facilities. Septic repair permits were
added this last year. The next phase will include temporary restaurant licenses
and re-roof permits.
6. Maintain seamless customer service associated with the administration of the
City of Redmond building program. Although the City continues to work toward
developing its own building program, it is important to continue to implement
improvements to County service provision as they are identified. Ensure
responsiveness to informational requests. The City of Redmond has a fully
Coordinated Services – Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 1 of 7
7. Evaluate the effectiveness of the permitting system and the need to enhance,
modify or terminate certain features within the system to meet current needs
and expectations, without adversely affecting the original data. Continue to
research other permitting systems for eventual migration to a new permitting
system by 2013. A main focus will be the system purchased by the State of
Oregon Building Codes Division. Staff has been participating in monthly focus
group committee to establish a statewide standard configuration for the new
software system. This ongoing participating has been extremely helpful to the
state and staff when dealing with the eventual migration to a new system.
8. As part of the future migration to new permitting software system, CDD will
begin a database clean-up project. This project will identify permits, scanned
documents, land use actions and code enforcement cases on deleted tax
account number and migrate them to the new tax account number. This will
streamline the data conversion process that will be necessary to migrate to new
software, plus keeps our records current and readily available.
9. Assist County Administration in the processing of Liquor License Applications to
determine whether there are any existing Building Safety, Planning or
Environmental Health violations, which would preempt applicants from
qualifying for licensure.
10. Participate on the County Campus Safety Committee, while maintaining a
safety team to conduct quarterly inspections and the annual fire drill. The team
will have representation from each division and will continue to emphasize
safety and accident prevention at weekly division meetings. Continue to work
with Risk Management and other Departments as appropriate to ensure the
safety of staff and visitors. The Department is committed to maintaining an
exemplary safety record while complying with all applicable Occupational Safety
and Health Administration (OSHA) regulations.
Coordinated Services – Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 2 of 7
CODE ENFORCEMENT
The Code Enforcement program consists of two Code Enforcement Technicians working
in coordination with law enforcement personnel from the Sheriff’s Department, supported
by CDD management and the CDD operating divisions. Code Enforcement is
responsible for investigating code violation complaints associated with the building, land
use, environmental health and solid waste codes, with the overriding goal of achieving
voluntary compliance.
Ongoing
1. Continue proactive Code Enforcement effort in investigation of illegal second
dwellings, review of temporary use permits, and replacement dwelling follow-up.
Expand program to include periodic checks on lots sold by the county that
contain non-development covenants.
2. Continue to establish a relationship between CDD Code Enforcement and rural
subdivision homeowners associations. Code Enforcement Technicians make
themselves available to speak at stakeholder meetings to share Deschutes
County Code Enforcement information and operating procedures.
3. Participate in land use text amendment process by providing information and
insight to ensure code enforceability. An example is the recent proposal to allow
limited commercial events on rural farmland.
4. Survey other code enforcement jurisdictions and incorporate innovative practices
where appropriate. This effort includes direct involvement with the Oregon Code
Enforcement Association (OCEA), conference participation and networking.
Projects (Listed in priority order as time allows)
1. Continue to implement a statistical reporting system. Initiate monthly analysis,
identifying those areas requiring improvement and taking appropriate steps to
correct problems. The objective is to maximize program efficiency by reducing
the length of time cases remain open.
2. Consistent with Code Enforcement staff reductions and in consultation with
division managers and County legal, develop and implement as necessary a
triage procedure for investigation and processing of cases.
3. Continue thorough review of the Code Enforcement Procedures Manual,
including input from the Board of Commissioners, and update those sections to
reflect current practices, delete those no longer appropriate, and add provisions
for updated objectives. One discussion item will be a review of the policy on
accepting anonymous complaints.
4. Update CDD inventory of permitted docks on the upper Deschutes River. Identify
docks constructed without required approvals in order to enforce county code
related to the protection of riparian and aquatic habitat.
Coordinated Services – Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 3 of 7
GEOGRAPHIC INFORMATION SYSTEMS (GIS)
In addition to supporting the mapping and geographical analysis needs of each of the
operating divisions, the GIS Analyst/Programmer and GIS Analyst are responsible for
the development and maintenance of the County digital spatial database and for
providing state-of-the-art mapping and data services to local governments, citizens, and
businesses. In addition, GIS supports customer service applications. The Senior Web
Applications Developer performs significant Web site upgrades and enhancements to
improve customer communication and internal efficiency.
GIS PROJECTS
1. Continue to educate CDD staff on the use of GIS data and products in their work
objectives, and identify areas where current or modified GIS capabilities may
assist those objectives, including enhanced linkages between the GIS and permit
systems. Areas of particular emphasis include:
Digitizing Certificates of Satisfactory Completion for Environmental Health
Creating Depth to Groundwater/Nitrate Reduction Area Atlas/Maps for
Environmental Health Division and public use
Complete and publish the Zoning Atlas for Planning Division and public
use
Complete digitizing areas covered by Conservation Agreements for
Planning Division and provide data electronically to internal and external
customers
Providing training and assistance for CDD employees and outside groups
as requested for Community Development Online Mapping Applications
Maintaining and enhancing GIS Metadata on demand
2. Work with Senior Web Application Developer to enhance and expand the
Community Development Online Mapping Application..
3. Provide technical support for personal computers, printers, projectors and
computer systems.
4. Provide technical support, including mapping and analysis to the cities of Bend,
La Pine, and Sisters for future Urban Growth Boundary (UGB)/Urban Reserve
Area (URA) expansions.
5. Create and inventory databases and maps for all surface mines in Deschutes
County. Work with the Planning Division to determine which surface mines are
currently active and which surface mines have been reclaimed. Determine which
surface mines no longer require Surface Mining Impact Area reviews; update the
Land Use Tracking System (LUTS), Geographic Information System (GIS) and
Deschutes Information Access Line (DIAL) to reflect the current mining status.
6. Continue to provide support to Long Range Planning Division for the
Comprehensive Plan Update. Assist with mapping, analysis and technical
support.
Coordinated Services – Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 4 of 7
7. Update and enhance the Land Use Tracking System (LUTS) by incorporating
and updating the spatial databases contained within LUTS.
8. Continue to work with the CDD technology team to help implement Electronic
Plan Review for Building Safety Division.
9. Continue to assist Long Range Planning with mapping and database support for
the Destination Resort Remapping Project. Help determine where remapping of
the Destination Resort Combining Zone should occur and identify specific areas
within the county that meet or exceed the applicable criteria for remapping.
10. Continue to provide GIS support of the South County Groundwater Protection
Project..
11. Work with the Planning Director to integrate the County land use GIS databases
into the County Code by adopting an ordinance, which will adopt one set of data
for all internal/external County Information Systems; including, but not limited to
GIS, Land Use Tracking System (LUTS), Local Area Virtual Atlas (LAVA), and
Deschutes Information Access Line (DIAL).
12. Complete the Historical Map Collection project. Work with the Senior Web
Application Developer to create a document retrieval system for query and
display of all official maps.
13. Work with the Transportation Planner, ODOT and their Transportation Planning
Analyst Unit (TPAU) in an effort to complete the update of Deschutes County’s
Transportation System Plan.
14. Create pre-printed series of maps that will be provided in PDF on the department
Web site.
WEB PROJECTS
1. Online Ecommerce Application: Develop ability to process other types of permits
online such as roof replacement permits using our ecommerce application.
2. Online Ecommerce Temporary Restaurant License Permits Application: Finish
developing online ecommerce application to schedule and pay for temporary
license permits. Design an interactive calendar to allow event holders to
schedule events and vendors to purchase licenses for those events.
3. Community Development Online Mapping Application (Internet): Enhance this
application to contain more features and data. Expand the mailing label features.
Update CDMap to use ArcGIS Server technology once IT implements.
4. Online Pending Land Use Mapping Application: Upgrade and redesign the online
pending land use application to incorporate maps, forms and comments, which
could potentially be built into CDMap.
5. Electronic Plan Review Application: Rebuild and enhance application using Flex
technology. Add ability to create account for public. Add workflow component.
Coordinated Services – Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 5 of 7
Developers will submit building plans in digital format online; integrate further into
current business processes.
6. Online Ecommerce Food Handler Test Application: Upgrade the current public
access food handler application to an online ecommerce food handler
certification test/payment system, which the public can access over the internet.
This application would be developed with the current Flex technology.
7. Community Development Document Retrieval Application Records / Searches:
In conjunction with Information Technology (IT) staff, develop a search system to
research child/parent tax lot number structure in order to retrieve data attached to
cancelled tax lots.
8. Community Development Internet Site Maintenance and Additions: Continue to
maintain and keep data current on the CDD Web site. Add additional
functionality, such as email subscriptions to current information, fee calculators,
customer surveys and embedded property research. Continue to expand the
information center to provide a “one stop shop” for all of Community
Development’s data. Add interactive forms to help staff process incoming
information such as:
Get Legal Program/Quickstart Program Pages
Online Address Request Form
Online Address Problems Form
Online Property Violation Report Form
9. Counter Web Applications: Develop well organized counter web applications for
planners, permit technicians, plan reviewers, building inspectors and
environmental health inspectors to retrieve information and maps pertaining to
their needs. Place all information in one location instead of having to retrieve it
from many sources. Develop and implement better, more user friendly web tools
for staff.
10. Public Access Application Upgrade: Upgrade public access terminal applications
to use current technology and be more user-friendly. Provide additional
information which may incorporate functionality of the one stop shop applications,
with focus on the customer.
11. Mobile Applications: Develop mobile building inspection application to gain
access to data and reports for use by the inspectors in the field. Develop mobile
license facility inspection application for use outside of wireless area.
12. Update and Reorganize Tables: Work with Information Technology staff to
update and reorganize our Community Development tables. Make available for
use in the Data Warehouse.
13. Online Community Development Statistics Dashboard Application: Automate
monthly statistics reports in a Flex dashboard format. This application would
include dynamic charts and reports. The database needs to be updated and
reorganized first.
Coordinated Services – Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 6 of 7
Coordinated Services – Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 7 of 7
14. Land Use History Documents Application: Automate application to retrieve land
use history maps and documents scanned by the Clerk’s office.
15. Internet Usage Reports: Monitor data collected from internet usage reports to
determine which areas of the Community Development web site should receive
the most focus for future enhancement.
16. Once Information Technology has successfully found and installed a new County
Content Management System, move the Community Development Department
website to the new system.
17. Move Environmental Health website and applications to appropriate Health
Department locations on the County’s internet site.
BUILDING SAFETY DIVISION
The Building Official, David Pedersen, Eight Building Inspectors and support staff
provide construction plan review, consultation and inspection to assure compliance with
national and State building specialty codes. Deschutes County's Building Safety
Division interprets and enforces the state mandated Building Codes for the people of the
community through a process of education and a clear and fair application of the
Specialty Codes. The Division provides services to the City of Redmond through a
contract and provides various services to Lake, Jefferson and Crook Counties, the City
of Bend and the State of Oregon Building Codes Division on an “as needed" basis.
1. Completely re-organize and streamline the Residential Plan Review process to
efficiently utilize available staff while maintaining a high level of customer service
at the Public Counter.
2. Maintain field inspection turnaround time to meet state goal of 24 hours.
3. Continue to participate in regular meetings with the Central Oregon Builders
Association (COBA) and maintain an excellent working relationship with that
group.
4. Review and refine the process for determining Agricultural Exemption
qualifications.
5. Coordinate with other divisions, departments and agencies to help make the
development process seamless. This will include the E-permitting system that the
State of Oregon has implemented.
6. Study the permit expiration rules and practices with the goal of obtaining a
uniform method of addressing the problem of evaluating permit extensions.
7. Continue to refine and update the Building Safety Division Web site.
8. Establish new and maintain existing intergovernmental agreements with other
jurisdictions to offset the staffing shortages for our Building Division and other
local Building Divisions.
9. Provide opportunity for staff training and continuing education needs.
10. Assist other divisions in the department to achieve better communication and
support of each others needs and goals.
11. Utilize CDD satellite offices to adjust to the volume of activity in each area.
12. Utilizing a grant from the U.S. Department of Energy (DOE), implement a system
to advise customers on energy efficient building materials and practices. These
efforts will be conducted both at the plan review and inspection phase of
development projects. Activities will be documented for reporting to the DOE.
Building Safety – Draft Work Plan FY 10-11 3/10/2010 10:51 AM
Page 1 of 1
ENVIRONMENTAL SOILS DIVISION
Provide and promote protection of Public Health and the Environment through
education, consultation, and regulation.
The Licensed Facility and Drinking Water programs were transferred to Deschutes
County Health Department effective 7-1-10.
The newly formed Environmental Soils Division (ES) provides for site evaluations,
design review and inspections for the permitting of wastewater treatment and dispersal
systems. ES also inspects sewage pumper trucks, reports on condition of existing
wastewater systems, maintains an Operation and Maintenance tracking system,
provides the public with information on wastewater treatment systems and regulations
and investigates sewage hazards. In addition, EH is engaged with the Department of
Environmental Quality (DEQ) in the proactive pursuit of protection of the Groundwater in
Southern Deschutes County. A staff of 2 provides this range of services.
Goal: Maintain a service turn around average of 10 calendar days for issuance of
installation permits, 20 days for authorizations and reports and 30 calendar days
for site evaluations; and 2 days for pre-cover inspections. Our first prioty will
remain investigation of failing systems.
Objectives:
1. Allocate staff as necessary to ensure efficient provision of service.
2. Develop checklists to help front counter technicians ensure a more efficient
operation and to avoid follow-up requests for information.
Goal: To communicate better with our customers
Objectives:
1. Attach the standardized inspection procedures flyer with permits.
2. Implement the use of an application questionnaire to better understand what the
permit applicant is proposing.
3. Develop an electronic mail list for installers and distributors to improve
information transfer and distribution.
4. Create a handout of approved nitrogen reducing septic systems.
Environmental Health - Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 1 of 2
Goal: To provide homeowners who are served by On-site Wastewater Treatment
systems with an Operation and Maintenance (O&M) oversight program that is
practical and effective. Operation and Maintenance tracking and reporting is
mandatory as per OAR 340-71 for Alternative Treatment Technology (ATT), which
the County is contracted to regulate.
Objectives:
1. Continue to refine database and office processes to efficiently track O&M
activities.
2. Work with other Counties to develop a plan to ensure continued O&M
compliance with respect to time of sale transfers and non-compliant systems as
required by OAR 71.
3. Communicate with the O&M providers to more efficiently track annual
inspections, fees, ownership changes, and contract extensions.
Goal: Assist the Department of Environmental Quality (DEQ) in achieving a
sustainable solution to the public health hazard in South County.
Objectives:
1. Provide homeowners and installers with updated information about denitrifying
technologies.
2. Evaluate newly approved technologies for nitrogen reduction capabilities.
3. Provide financial assistance where needed and appropriate, directly and through
partnership with area agencies.
4. Provide staff assistance and input associated with the advisory committee
established by DEQ to investigate alternative solutions to groundwater
protection.
Environmental Health - Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 2 of 2
PLANNING DIVISION
PROVIDING COURTEOUS, TIMELY, AND PROFESSIONAL LAND USE PLANNING SERVICES
THROUGH INNOVATIVE, COST-EFFECTIVE, AND COMMUNITY-BASED SOLUTIONS.
The Planning Division consists of 11 employees, including the Planning Director, an
Administrative Secretary, 2 Principal Planners, 5 Senior Planners, and 2 Associate
Planners. The Division’s work plan is organized by project or service within current and
long range planning. Current Planning handles individual land use applications, zoning
review and sign-off for building and septic permits and information to the public on all
land use related issues. It is also responsible for all addressing and road naming in the
rural County. Long Range Planning conducts public involvement to consider land use
policy, updates the County Comprehensive Plan and zoning regulations and coordinates
with cities and agencies on various planning projects. Most planners perform duties in
multiple areas in both current and long range.
The Community Development Department and Planning Division have reduced staff
due to decreased work volume and corresponding revenue over the past two years.
These actions may impact service delivery depending on the volume, complexity, or
contentiousness of development applications or specific projects.
A new element in this work plan is a differentiation among “required,” “priority” and
“discretionary” services and projects.
A required service or project is:
Required by law;
Implements a Deschutes County Board of Commission approved fiscal year
goal; and/or
Meets minimum service standards established by the Board and/or County
Administration.
A priority service or project is:
Dependent on resources available, but the expectation is that many, but not
all projects, will be provided, pursued or completed within the work plan time
frame;
An exceptional level of customer service and/or facilitated partnerships with
our direct customers, the general public, or a private, non-profit or public
entity; and/or,
Currently underway and is recommended to be continued and/or completed
within the fiscal year.
A discretionary service or project is:
Pursued and/or completed if resources are available, with the expectation
that few, if any, of the items will be undertaken during the work plan time
frame, but nonetheless should be considered a priority in subsequent fiscal
year work plans.
Planning – Draft Work Plan FY 10-11 3/11/2010 10:33 AM
Page 1 of 8
CURRENT PLANNING
Required
1. Meet 150-day time limits for processing all current planning applications.
2. Process applicant initiated code amendments to change land use regulations to
fix problems, clarify regulations and allow new uses. This averages about 8-10
amendments each year.
3. Process land use applications for the City of La Pine under an Intergovernmental
Agreement.
4. Counter duty, phone duty, and appointments. Counter planner available 8
a.m. to 5 p.m., Monday through Friday, Wednesday (9 a.m. to 5 p.m.).
Provide for customer appointments with individual planners as needed. (Note:
We expect about 3,000 planning customers next fiscal year.) Provide phone
coverage Monday through Friday; return all calls within 24 hours.
5. Work with Code Enforcement to respond to code complaints and monitor
conditions of approval for land use permits.
6. Continue cost accounting system for current planning section and analyze
data from that system. Information will be used to review fees and to quantify
work tasks not directly tied to land use permits.
7. Provide assistance as needed to internal customers on land use matters.
Priority
8. Issue all administrative decisions for land use actions that require prior notice
within 45 days of determination of complete application.
9. Issue all administrative decisions for development actions (sign permits, lot-
line adjustments etc.) and land use actions that do not require prior notice
(non-visible landscape management and abbreviated Surface Mining Impact
Area site plans) within 21 days of determination of complete application
(Note: Approximately 850 applications are expected in the next fiscal year).
10. Increase opportunities for customers to access information through the use of
technology. Areas to explore are:
Design and function of the CDD Web site
Readability of information
Monitor “hits” on the CDD Web site to determine most popular sites
Develop a standardized pre-application process
Discretionary
11. Enhance pre-application process for all land-use applications.
Community Development Department Page 2 of 8
Work Plan FY 2010-11
LONG RANGE PLANNING
COMPREHENSIVE PLAN
Required
1. Adopt new Comprehensive Plan by June 30, 2011.
2. Initiate a process to update the destination resort overlay zone map.
3. Adopt as a chapter or element of the Comprehensive Plan:
Terrebonne Community Plan.
Tumalo Community Plan.
Deschutes Junction Community Plan or land use polices.
4. Adopt Transportation System Plan Update.
5. Amend the Comprehensive Plan to formally recognize the Local Wetland
Inventory as a new state inventory for Deschutes County.
6. Develop recommendations for “Big Look” implementation, HB 2229.
Priority
7. Develop a work program to create a South County Community Plan to update,
replace or supplement the Regional Problem Solving Chapter.
8. Coordinate with local, state and federal agencies through the Deschutes County
Bicycle and Pedestrian Advisory Committee to develop a regional trail plan.
Upon completion of a trail plan, amend the Transportation System Plan (TSP) to
include the routes. Also work with the Bicycle and Pedestrian Advisory
Committee to develop an online trail guide.
Discretionary
9. Develop a 20-year action plan to implement new Comprehensive Plan as a
stand-alone document upon adoption.
10. Update Goal 5 inventory of natural and cultural resources upon adoption of new
Comprehensive Plan.
11. Coordinate with the Landmarks Commission and property owner(s) to seek
National Register status for Whited Farmstead.
Community Development Department Page 3 of 8
Work Plan FY 2010-11
CODE AMENDMENTS
Required
1. Process applicant-initiated code amendments.
2. Initiate legislative amendments to the solar ordinance.
3. Initiate legislative amendments to allow small wind energy systems.
4. Initiate legislative amendments to the Historical Preservation and Historical
Landmarks Commission sections.
5. Adopt legislative amendments to implement SB 1036 related to guest ranches.
Priority
6. Initiate legislative amendments to address commercial use of farm land.
Discretionary
7. Initiate legislative amendments to allow small destination resorts, and/or revise
destination resorts siting criteria.
8. Add standards and criteria that require defensible space for wildfire protection.
9. Complete other code amendments as staff time permits.
NATURAL RESOURCES
Required
1. Administer grants to complete a Local Wetland Inventory for South County.
2. Coordinate with Oregon Department of Environmental Quality on their efforts to
lead the groundwater protection program for the Upper Deschutes basin,
including discussions regarding Statewide Planning Goal 11 (Public Facilities).
3. Coordinate with the County Forester, Oregon Department of Fish and Wildlife,
Oregon Department of State Lands, Oregon Department of Forestry, Oregon
State Parks and Recreation Department, and environmental non-government
organizations to discuss wildland urban interface issues near wetland and
riparian areas. Many areas of the unincorporated county have community wildfire
protection plans or state legislation (Senate Bill 360) that give homeowners a
framework for minimizing their wildfire risk in wildland urban interface areas.
Priority
4. Resolve conflicts between County land use requirements for preservation of
vegetation in wetland and riparian areas and goal of fuel reduction to prevent
Community Development Department Page 4 of 8
Work Plan FY 2010-11
5. Continue coordinating with the Upper Deschutes Watershed Council, Deschutes
Basin Land Trust, Deschutes River Conservancy and County Property
Management on management options for County owned land adjacent to
Deschutes and Little Deschutes Rivers in the South County.
6. Identify funding mechanisms to pay for strategies to assure the groundwater
quality meets safe drinking water standards.
7. Compile a list of conservation easements for GIS staff to map and ensure that all
are part of the scanned property records.
Discretionary
8. Continue to pursue opportunities for wetland grant funding for restoring
enhancing wetlands. Prepare and administer grants as needed.
TRANSPORTATION
Required
1. Provide comments and expertise to current planning staff on land use
applications, and calculate System Development Charges (SDCs) as part of land
use application review process or upon request.
2. Participate in the annual County Capital Improvement Plan (CIP) process.
3. Prepare and submit TA-10-2, an update of the transportation performance
standards in 17.16.115 to distinguish between county roads and state highways.
Priority
4. If PA-09-2 is approved to add 19th Street to the TSP map, initiate a conditional
use permit for the Road Department to receive a land use entitlement to allow
construction on 19th Street from the Redmond Urban Growth Boundary (UGB) to
the Deschutes Market interchange.
5. Participate in ODOT funded refinement planning projects for Highway 97 and
Highway 20. These projects may include planning for the Quarry Road
interchanges and the Wickiup Junction interchange or bypass.
6. Coordinate road issues with Bureau of Land Management (BLM) and the United
States Forest Service (USFS) for urban interface plans.
7. Assist the City of Bend with Safe Routes to School (SR2S) efforts in the Bend-La
Pine School District, and County schools (Tumalo Elementary).
Community Development Department Page 5 of 8
Work Plan FY 2010-11
Discretionary
8. Continue to pursue opportunities for grant funding for transportation projects.
Prepare and administer grants as needed.
9. Assist the County Health Department in the transportation component of the
department’s Health Impact Analysis for Tumalo.
TRANSPORTATION COMMITTEES
Required
Bend Metropolitan Planning Organization Technical Advisory Committee.
Priority
Central Oregon Area Commission on Transportation (COACT) TAC.
Highway 97/20 Project Technical Advisory Committee
La Pine Comprehensive Plan Technical Advisory Committee
Bend Airport Master Plan Update Technical Advisory Committee
Wickiup Junction/97 Technical Advisory Committee
South Redmond Collaborative Group
Discretionary
US 20 in Tumalo Project Technical Advisory Committee
Central Oregon Rail Plan study group
Commute Options Working Group
Deschutes County Bicycle and Pedestrian Advisory Committee
PUBLIC INVOLVEMENT
Required
1. Staff the Planning Commission.
2. Complete and submit the 2009 Community Involvement Report to the State
Citizen Involvement Advisory Committee.
3. Continue creating and updating CDD web sites to provide information on specific
planning-related programs and opportunities for public participation.
Priority
4. Participate in and monitor Oregon Legislature, committees and work groups to
amend state planning law, and keep the Board, Planning Commission, staff and
the public informed and engaged on such activities.
Community Development Department Page 6 of 8
Work Plan FY 2010-11
Discretionary
5. Explore the potential for conducting polling and public surveys through the
County Web site or media outlets such as television, radio and print.
COORDINATION WITH OTHER JURISDICTIONS AND AGENCIES
Counties are required to coordinate on urban growth related projects with all cities and
jurisdictions in a region. This section only lists specific coordination projects, but not a
full range of ongoing coordination activities in which county planning staff participates.
BEND
1. Coordinate with the City to complete Urban Growth Boundary Amendment.
2. Upon state acknowledgment of a UGB amendment, reinitiate an Urban Reserve
Area (URA) work program for the City of Bend.
3. Coordinate with the City to update the Airport Master Plan.
BEND / LA PINE SCHOOL DISTRICT
4. Fulfill obligations associated with recently enacted state law requiring school
facilities planning for large school districts. The law requires large school districts,
cities, and counties to plan for the future and to coordinate with one another to
assist school districts in obtaining land.
ECONOMIC DEVELOPMENT
5. Administer grants to complete the Regional Economic Opportunity Analysis,
including working closely with each city and county participating in the project.
LA PINE PARKS AND RECREATION DISTRICT
6. Coordinate on BLM land transfer for rodeo grounds.
7. Coordinate on land use and environmental health issues associated with parks
facilities at Roslund Campground.
ON-GOING PROJECTS
Required
1. Provide staff to the Historic Landmarks commission for any county related
applications or policy issues.
2. Portland State University, Population Research Center, 2010 Housing Unit and
Population Questionnaire
Coordinate with Assessor and Administration Offices
Submit questionnaire to Portland State University in Fall 2010
Community Development Department Page 7 of 8
Work Plan FY 2010-11
Community Development Department Page 8 of 8
Work Plan FY 2010-11
3. US Census
Assist GIS staff regarding the Local Update of Census Addressing and
annual annexation updates in Deschutes County
OTHER COMMITTEES
Priority
Association of Oregon County Planning Directors
Deschutes River Mitigation and Enhancement Committee
Project Wildfire
State Legislative and/or Administrative Rule Work Groups
USFS Provisional Advisory Committee
Planning representative on regional water planning discussions, headed by irrigation
districts, Central Oregon Intergovernmental Council, Oregon Consensus and others.
Deschutes County
Community Development Department
Accomplishments – Year 2009
The Community Development Department mission is to facilitate orderly
growth and development in the Deschutes County community through
coordinated programs of Planning, Environmental Health, Building Safety,
Code Enforcement, education, and service to the public.
♦ Coordinated Services and Administration
♦ Code Enforcement
♦ Geographic Information Systems (GIS)
♦ Building and Safety
♦ Environmental Health
♦ Planning
Community Development Department Page 2 of 26
Accomplishments 2009 6/1/2021 1:33 PM
COORDINATED SERVICES AND ADMINISTRATION
The Community Development Department (CDD) operations are managed by Tom
Anderson, Director. This includes satellite offices in Redmond and La Pine as well as
the main office in Bend. The Administrative Supervisor for Coordinated Services
oversees 7 Permit Technicians who serve customers, handle phone calls and process
related paperwork in support of each division. In addition, CDD has a Management
Analyst, Administrative Supervisor and two Administrative Secretaries who provide
support to all divisions.
CUSTOMER SERVICE
Customer visits decreased by 31% from 16,181 in 2008 to 11,162 in 2009.
The overall average customer service rating from 2009 customer service surveys was
4.88 (on a scale of 5), which is an all time high for CDD. We are very proud of this
achievement as it occurred in a year in which morale has been adversely affected by
ongoing staffing reductions that were necessary due to decreased work volume and
revenue. Of concern however, is the sharp decline in the number of surveys returned.
A goal in FY 2010-11 will be to examine ways to increase that number.
Customer Service Questionnaire Statistics
# Returned Efficiency Courtesy Knowledge Handouts
Processing
Time
Service
Compared
to
Elsewhere
Overall
Service
Yearly
Average
July - December 1996
45 4.37 4.75 4.44 4.19 3.81 4.44 4.49 4.36
Calendar Year 1997
155 4.50 4.72 4.48 4.21 3.91 4.21 4.44 4.35
Calendar Year 1998
121 4.58 4.78 4.59 4.02 3.73 4.07 4.29 4.29
Calendar Year 1999
107 4.58 4.65 4.60 4.23 4.17 4.53 4.53 4.47
Calendar Year 2000
78 4.63 4.68 4.59 4.24 4.10 4.39 4.47 4.44
Calendar Year 2001
80 4.80 4.90 4.81 4.47 4.47 4.85 4.78 4.73
Calendar Year 2002
82 4.62 4.79 4.70 4.58 4.39 4.71 4.49 4.61
Community Development Department Page 3 of 26
Accomplishments 2009 6/1/2021 1:33 PM
1. The increased availability of information on the CDD Web site and improved
informational brochures helped to keep customer wait times to a minimum. The
average customer waiting time in 2009 was 4 minutes, compared to 5 minutes in
2008. However, customer visits in 2009 have decreased from 2008. The
decrease in volume of customers can be attributed to the slowing housing
market.
2. The goal of issuing permits online was reached in November 2008. Originally,
the permits available for purchase included electrical, plumbing and mechanical
permits. We have added the ability to apply for a septic repair permits in 2009.
Official Payments Corporation administers credit card payments online and we
developed a user friendly web application for licensed contractors, septic
installers and for licensed facility renewals to improve the payment process.
3. As part of our online services, customers who are renewing a restaurant license
are now able to do so online. This service allows customers with multiple
transactions to complete them at one time. Having this service available will
greatly reduce staff time during the annual license facility renewal season each
year.
Customer Service Questionnaire Statistics
# Returned Efficiency Courtesy Knowledge Handouts
Processing
Time
Service
Compared
to
Elsewhere
Overall
Service
Yearly
Average
Calendar Year 2003
76 4.62 4.81 4.53 4.38 4.36 4.62 4.73 4.58
Calendar Year 2004
46 4.81 4.94 4.74 4.61 4.61 4.84 4.79 4.76
Calendar Year 2005
55 4.86 4.94 4.71 4.52 4.49 4.92 4.80 4.75
Calendar Year 2006
54 4.31 4.66 4.45 4.51 3.83 4.41 4.40 4.37
Calendar Year 2007
52 4.83 4.85 4.85 4.71 4.60 4.90 4.81 4.79
Calendar Year 2008
41 4.61 4.75 4.70 4.51 4.51 4.62 4.57 4.61
Calendar Year 2009
17
5.00
5.00
5.00
4.67
4.56
5.00
4.93
4.88
Community Development Department Page 4 of 26
Accomplishments 2009 6/1/2021 1:33 PM
4. CDD staff participated on the statewide Permit System Business Practice
Committee with ongoing attendance at the monthly focus group meetings. The
committee is focusing on helping the Building Codes Division design a permit
system that will be available to all jurisdictions statewide at no cost. The
software vendor visited CDD in order to give staff a preview of all of the various
modules available through Accela. With our current legacy system having a
limited lif e span left, this is an important first step in researching available
options. We will continue to take an active role in the process and then monitor
the implementation of the new statewide system next year. The first installation
is currently underway with the City of Springfield, which we will visit once the
installation is complete in 2010.
5. Continued to manage our strategic plan for maintaining documents and records
to comply with Oregon Administrative Rules related to document archiving.
Current documents are routinely scanned from in-house files. These documents
are transferred to the County Archive facility where they are maintained until the
designated destruction date, while all permanent documents continue to be
scanned and microfilmed.
6. We have started the process of including Historic Preservation documents in our
scanned image database, which will give the customers the ability to review
those documents without having to make a trip to the museum, in addition to
giving staff ready access to them.
7. A web application was developed to allow customers to submit construction
plans electronically. Free software was installed for use by the plans examiners
in reviewing electronic plans. The initial tests of this product were very positive,
however due to the slowdown in permit applications, the opportunity to complete
testing of this product has been delayed.
8. The Technology Team continued to assess the equipment used by staff including
computers, software, printers, scanners and audiovisual equipment to ensure
that operational needs were met. The team has developed an initial list of
projects that will enhance customer service, staff efficiency and internal and
external communications. Projects include making data available to inspectors
while in the field, linkages to historical documents where identifying parcel
numbers have changed, new types of on-line permit applications, and review of
business processes and procedures. This list will be enhanced or modified to
address changing needs and goals of the department.
9. At the request of area residents, established a new No Shooting District adjacent
to the La Pine State Park along the Deschutes River. The process benefitted by
proactive communication with both the State Parks Department and the local
chapter of Ducks Unlimited. The final adopted district represented an acceptable
compromise among all stakeholders
Community Development Department Page 5 of 26
Accomplishments 2009 6/1/2021 1:33 PM
CODE ENFORCEMENT
The Code Enforcement (CE) program consists of two Code Enforcement Technicians,
supported by a Law Enforcement Technician from the Sheriff’s Department,
management and the operating divisions. Code Enforcement is responsible for
investigating code violation complaints with the overriding goal of achieving voluntary
compliance. If necessary, Code Enforcement may issue citations for prosecution in
circuit court.
2009 Code Enforcement Activity Report
CASE TYPE
NUMBER
OPENED
NUMBER
CLOSED
AVERAGE DAY
TURNAROUND*
Building 59 46 71
Environmental Health 43 32 94
River 2 2 101
Planning 80 78 85
Lighting 4 2 24
Solid Waste 59 62 91
Total 247 222 86
*Code Enforcement case opened and closed in 2009 calendar year
1. Continued a proactive code enforcement program. The operational focus of this
program includes investigation of illegal second dwellings, review of temporary
use permits (medical hardship verification, RVs as temporary residence), and
replacement dwelling follow-up.
2. Attended Oregon Code Enforcement Association (OCEA) conferences,
networking and exchanging information to improve operational procedures and
practices.
3. Conducted four presentations with county neighborhood or professional
associations(Oregon Water Wonderland II HA, Ponderosa Pines HA, Central
Oregon Chapter of International Code Council and Crooked River Ranch HA).
These presentations enhance a cooperative approach to enforcement issues.
4. Innovatively processed code enforcement cases on mortgage foreclosure
properties. Coordinated with trustee agents, realtors, banks and owners of record
to bring foreclosed property into compliance.
5. Coordinated with IT Programmer in development of enhanced program efficiency
statistical reports. These reports will be utilized to identify areas which require
improvement to maximize program efficiency by reducing the length of time
cases remain open.
6. Directly in line with code enforcement program objectives, achieved an 86%
voluntary compliance rate for cases resolved in Year 2009.
Community Development Department Page 6 of 26
Accomplishments 2009 6/1/2021 1:33 PM
GEOGRAPHIC INFORMATION SYSTEMS (GIS)
In addition to supporting mapping and geographical analysis needs of each of the
operating divisions, the GIS Analyst/Programmer and GIS Analyst for the program are
responsible for the development and maintenance of the County digital spatial database
and for providing state-of-the-art mapping and data services to local governments,
citizens, and businesses. In addition, a Senior Web Application Developer serves as the
webmaster for the CDD Web site and coordinates the development of web-based staff
and customer service applications.
GIS PROJECTS
1. Continued to train employees, both individually and in groups on the expanded
use of the Local Area Virtual Atlas (LAVA) and Community Development’s On-
line Mapping (CDMap) applications.
2. Provided exemplary customer service to both internal and external customers.
Internal customers received assistance and guidance with regard to in house
computers and peripherals. External customers received quality and
professional services for their GIS related requests.
3. Worked with Senator Ron Wyden’s Central Oregon Recreation Assets
Committee to identify and map the Committee’s list of desired recreation
improvements, including the Three Sisters Scenic Bikeway, building trails that
connect local communities and improving access to recreation while also
proposing new investments, enabling greater community use, and improving the
lifestyle of local residents.
4. Assisted the Board of County Commissioners in determining the location of
multiple county owned properties petitioned for inclusion into the Deschutes
River Recreation Homesites Unit 6 Part 2 No Shooting District.
5. Provided technical support, statistical analysis and mapping support to the City of
La Pine and DMC Consulting Services, LLC working in conjunction with the City
of La Pine on their Comprehensive Plan and Urban Growth Boundary projects.
6. Assisted Senior Transportation Planner with maps and exhibits for the proposed
19th Street extension between Redmond and Deschutes Junction.
7. Continued to maintain the zoning layers, including updates and changes, for
each of the incorporated cities within Deschutes County.
8. Continued to work with the Oregon Department of Transportation (ODOT)
Transportation Planning Analysis Unit (TPAU) in an effort to create transportation
modeling scenarios for the Deschutes County Transportation System Plan.
9. Provided technical assistance, database support and GIS analysis for Sunriver
Sewer Study.
10. Updated and maintained the GIS Metadata, a summary for all GIS data
maintained by CDD for the County GIS program.
Community Development Department Page 7 of 26
Accomplishments 2009 6/1/2021 1:33 PM
11. Provided mapping/analysis to the Long Range Planning Division in support of the
Comprehensive Plan update.
12. Worked with Long Range Planning Division to determine the boundary for the
south county Local Wetland Inventory. Assisted grant applicants with GIS data
inquiries and technical support.
13. Helped coordinate CDD’s technology asset inventory.
14. Continued to create digital and geographic databases of all valid Conservation
Agreements/Easements required by the County Planning Division.
15. Continued to provide GIS support of the South County High Groundwater Work
Program. Compiled data, reports, maps, and technical analysis for
Environmental Health and the United States Geologic Survey (USGS)
Optimization Modeling and potential load reduction scenarios.
16. Helped support the Deschutes Greenprint Technical Advisory Team. Provided
GIS data and expertise in support of the Greenprint’s goal of creating a regional
vision to maintain and improve the quality of life and economic vitality of the
region.
17. Provided mapping support and analysis to the Long Planning Division for the
Destination Resort Remapping project.
WEB PROJECTS
1. Online Ecommerce Restaurant Licensing Renewal Application: Updated and
maintained the online ecommerce application to collect payments over the web
for restaurant licensing renewal.
2. Online ECommerce Permit Application: Updated online ecommerce application
to process septic repair permits. Maintained online permitting application to
collect online payments using our credit card processor, Official Payments
Corporation.
3. Online ECommerce Temporary Restaurant Application: Most of the coding has
been completed on this project. This application will allow vendors to purchase
temporary restaurant licenses online for events within the county. Some testing
needs to be completed before the release of this application to the public.
4. Comprehensive Plan Web site: Maintained and redesigned the web site for the
Comprehensive Plan process. Includes a community conversation section and a
built in event calendar.
5. Online Restaurant Evaluation Report Application: Maintained the online reporting
application to provide restaurant inspection results to the public.
Community Development Department Page 8 of 26
Accomplishments 2009 6/1/2021 1:33 PM
6. Electronic Plan Review Application: Beginning to redesign a new version of the
electronic plan review application which will contain workflow. Wireframe of new
application to process building plans online is almost complete. Need to code
and integrate into current business processes.
7. Community Development Online Mapping Application, CDMap (Intranet and
public versions): A version of CDMap was developed and released to the public,
which provides mapping and reporting capabilities for all information pertaining to
Community Development. Drinking water system, permits, daily inspection and
code enforcement case information were added to CDMap this year as were
many new features such as links to Bing Mapping, advanced search, wetland
warnings and the new interactive Zoning Atlas.
8. Online Zoning Atlas Application: Added the new GIS zoning atlas to CDMap
using coverflow technology, similar to viewing music albums in iTunes.
9. Online Drinking Water System Report: Incorporated the well and drinking water
information into our CDMap application. This report provides well and drinking
water information to our Environmental Health staff.
10. Online Daily Inspection and Permit Information: Incorporated inspection and
permit information into CDMap so the inspectors could use it to locate their daily
inspections on a map.
11. Community Development Internet Content Management: Continue to maintain
our internet site, keeping the content current by providing and publishing the
latest information, forms, news, events, documentation, etc.
12. Community Development Web Support: Continued to provide web support to
staff and customers by answering questions and fixing problems. Also continued
to publish data for staff to the Community Development’s Web site.
Community Development Department Page 9 of 26
Accomplishments 2009 6/1/2021 1:33 PM
BUILDING SAFETY
The Building Official, David Pedersen, 8 Building Safety Inspectors, and support staff
provide construction plan review, consultation and inspection to assure compliance with
national and State Building Specialty Codes. Deschutes County's Building Safety
Division interprets and enforces the state mandated Building Codes for the people of the
community through a process of education and a clear and fair application of the
Specialty Codes. The Division provides services to the City of Redmond through a
contract and provides various services to Lake, Jefferson and Crook Counties, the City
of Bend and the State of Oregon Building Codes Division on an “as needed" basis.
1. The goal to complete all inspection requests within 24 hours has generally been
accomplished. In those cases where the 24 hour inspection time could not be
met, they were given priority and completed the next working day.
2. The division has continued to support the City of Redmond building inspection
program. Over the past year, the City has modified our intergovernmental
agreement to better meet their needs. With staffing reductions in the County
and City of Bend, increased emphasis has been placed on the Bend
intergovernmental agreement with the potential for shared plan review services.
3. The division has made a renewed effort to work more closely with all eight fire
departments in our jurisdiction. Together with the fire departments, the division is
working to more closely regulate the placement of propane tanks and service
piping.
4. Residential fire sprinklers continue to be discussed and may eventually become
mandatory. The division is training staff and ensuring that the local fire
departments are consulted when sprinkler system inspections are required. The
Division is also developing easy to follow flow charts to help citizens understand
all of the different aspects of possible systems.
5. The division was able to respond to all requests from neighboring jurisdictions for
inspection support through existing intergovernmental agreements.
6. The division has worked to improve consistency in inspections of commercial
structures, which was affected by a number of staff adjustments made this past
year. Staff is being retrained to better provide consistent application of the
Commercial Codes.
7. The inspection staff is utilizing the Interactive Voice Response (IVR) system and
has been successful in making the IVR a tool for reducing data input time and
providing better public access to the daily inspection results.
8. Building Safety continues to work with the Central Oregon Builders Association
(COBA). Monthly meetings are the primary interaction; however, the division has
been asked and has agreed to support COBA in other activities. COBA has also
been invited to review all funding and fee increases proposed by the department.
Community Development Department Page 10 of 26
Accomplishments 2009 6/1/2021 1:33 PM
ENVIRONMENTAL HEALTH
Provide and promote protection of Public Health and the Environment through
education, consultation, and regulation.
The Environmental Health Division (EH) provides plan review, consultation and
inspection of regulated public facilities (restaurants, pools, tourist facilities, schools and
child care centers) and on-site wastewater and dispersal systems. The Division also
regulates public water systems to provide safe drinking water and works with the County
Health Department on a variety of epidemiology programs and issues. In addition, EH
continued to assist the Department of Environmental Quality (DEQ) in protection of
groundwater quality in southern Deschutes County. A staff of 8 provides this range of
services.
ADMINISTRATION
1. Reallocated individual workloads and coverage areas per shifting demand.
2. Switched to electronic shared calendars to better manage time off.
3. Implemented an alternate work schedule to cover the temporary food booths
during the summer season.
4. Updated job descriptions and classification to clarify the job tasks and
organizational structure. This resulted in the retitling of the Sanitarian
classification to Environmental Health Specialist.
ON-SITE WASTEWATER TREATMENT
1. Assessed 76 sites for feasibility for on-site wastewater treatment and dispersal
systems, down 50% from 2008. Issued 773 permits and authorizations for new
and existing on-site treatment and dispersal systems, down 37% from 2008.
2. Performed 809 inspections to ensure proper siting, installation or abandonment
of on-site wastewater treatment and dispersal systems, down 40% from 2008.
3. Permitted and inspected the retrofitting of 14 conventional septic systems and
the installation of 6 new systems with denitrifying technology, bringing the total to
85 homes treating wastewater to standards necessary to ensure safe drinking
water in South County.
4. Finished the first full year of Operation and Maintenance billing and
recordkeeping for the 202 denitrifying septic systems requiring annual reporting
per OAR 340-71. The compliance rate with this program is approximately 95%.
5. Participated in the Stormwater Steering Committee for Central Oregon.
Community Development Department Page 11 of 26
Accomplishments 2009 6/1/2021 1:33 PM
GROUNDWATER PROTECTION PROGRAM FOR SOUTH DESCHUTES COUNTY
1. Worked with Neighbor Impact to establish a deferred payment loan program for
south county residents classified as high risk due to high loan to value ratios or
because of late mortgage payments. This program represents in many cases the
only means of financial assistance available to these residents.
2. Established the Nitrogen-Reducing System rebate program, which provides a
$3,750 grant to residents who have installed nitrogen reducing septic systems.
This program represents an interim replacement for PRC payments from New
Neighborhood developers, who have generally suspended development due to
market conditions.
3. Provided the High Groundwater Work group and the public with technical
information about the high groundwater areas of Deschutes County.
FOOD INSPECTION PROTECTION PROGRAM
1. Performed 1,763 Inspections on restaurants, temporary food booths, mobile food
units, commissaries, warehouses, and bed and breakfasts.
2. Provided plan review for 54 new or remodeled restaurants.
3. Tested 540 food handlers in-house or out in the community and another 2,562
on-line through a partnership with Lane County.
4. Assisted in making the restaurant scores and inspections available to the public
through the CDD Web site. Recorded 4,782 hits on the Web site in 2009.
5. Assisted in the establishment of on-line temporary licensing on the CDD Web site
for customer convenience.
6. Taught three high school Food Handler Certificate classes and one Managers
Foodservice class at Sunriver.
7. Investigated 81 significant complaints about foodborne illnesses.
8. Worked with the State Department of Health Services in the formation of a
rulemaking committee specializing in Temporary Restaurants. Eric Mone was
appointed to that committee.
DRINKING WATER PROGRAM
1. Investigated 42 water quality alerts (3 E.Coli, 34 Coliform, 5 Chemical).
2. Addressed and resolved 3 Significant Non-Compliers (SNCs are systems with a
history of not meeting EPA standards).
3. Responded to 18 violations (unaddressed violations can become SNCs).
Community Development Department Page 12 of 26
Accomplishments 2009 6/1/2021 1:33 PM
4. Conducted 41 sanitary surveys (comprehensive inspections of a water system’s
source(s), treatment, storage, distribution and management to evaluate the
system’s ability to provide safe water to the public).
5. Earned 90% of Drinking Water State Revolving Fund (DWSRF) allocation.
6. Responded to an increasing number of inquiries from private well owners,
lending institutions and non-public systems.
7. Conducted 6 on-site consultations to assist systems in developing required
emergency response plans (ERP).
8. Continued to provide professional technical assistance to public systems in
Deschutes and surrounding counties.
POOLS, SPAS, AND TOURIST FACILITIES
1. Performed 368 pool and spa inspections.
2. Performed 43 tourist accommodation inspections.
3. Reviewed 4 pool/spa plans.
4. Implemented the State Health Division revised Pool and Spa rules and consulted
with wading pool operators where the rules changed significantly.
SCHOOLS
1. Completed all required National School Lunch Program inspections for public
and private schools in several school districts serving over 19,000 meals per day.
2. Completed new construction plan reviews for three new public schools.
CHILDCARE
1. Completed 48 child care facility inspections.
2. Worked with the State to require plan review requirement for Child Care Centers,
and processed 3 in 2009.
3. Maintained database that cross references drinking water sources and on-site
septic permits to child care homes in rural areas.
Community Development Department Page 13 of 26
Accomplishments 2009 6/1/2021 1:33 PM
PLANNING
PROVIDING COURTEOUS, TIMELY, AND PROFESSIONAL LAND USE PLANNING SERVICES
THROUGH INNOVATIVE, COST-EFFECTIVE, AND COMMUNITY-BASED SOLUTIONS.
The Planning Division consists of 13 employees, including an Administrative Secretary
under the supervision of the Planning Director, Nick Lelack. Current Planning includes a
Principal Planner, 3 Senior Planners, two Associate Planners and an Assistant Planner.
Current Planning handles individual land use applications, zoning review, sign-off for
building and septic permits and information to the public on all land use related issues. It
is also responsible for all addressing and road naming in the rural County. Long Range
Planning includes a Principal Planner, 2 Senior Planners, and an Associate Planner.
Long Range Planning conducts public involvement to consider land use policy, updates
the County Comprehensive Plan and zoning regulations and coordinates with the cities
and agencies on planning projects.
CURRENT PLANNING
1. Current Planning received 685 land use applications in the year 2009. This
compares with 832 applications for the year 2008, an 18% decrease, and 985 in
2007.
2. There were 10 appeals filed in the year 2009. This compares with 22 appeals in
the year 2008, a 55% decrease, and 21 appeals in 2007.
3. There were 41 applications reviewed by the County hearings officers in the year
2009. This compares with 55 in 2008 and 80 in 2007. Seven decisions were
appealed to the Board of County Commissioners in 2009. This compares with 18
appeals in 2008, a 61% decrease, and 12 appeals in 2007.
4. There were 3 appeals to the Land Use Board of Appeals (LUBA) in 2009. This
compares with 11 appeals to LUBA in 2008 and 2 appeals in 2007.
5. Current Planners met with 2,118 customers in 2009. This compares with 3,026
customers in 2008, a 30% decrease, and 4,116 customers in 2007.
6. Received and processed all land use applications for the City of La Pine in
accordance with the Intergovernmental Agreement.
7. There were 3 Measure 37/49 vested rights determinations rendered by County
Hearings Officers in 2009.
Community Development Department Page 14 of 26
Accomplishments 2009 6/1/2021 1:33 PM
PLANNING COMMISSION AND CITIZEN INVOLVEMENT
PLANNING COMMISSION:
1. Reviewed and made recommendations on the 2009-2010 Community
Development Work Plan.
2. Debriefed by legal counsel on Oregon ethics law.
3. Debriefed by CDD’s Web Application Developer on CD Mapping program.
4. Planning Commission recommendations were made to the Board of County
Commissioners on the following text and plan amendments and other items:
Event venues in EFU zone, under private park provision
EFU amendments to be consistent with state law
City of La Pine twenty-year population forecast
MUA-10, RR-10, and Recreational Vehicle Park amendments
Mass Gathering Permit (Jeld Wen Tradition)
Sign Ordinance
Extended operation hours to include public safety operations and operation of
equipment for ODOT in Surface Mining Zone
La Pine Area Industrial District (utility facilities)
Destination Resort Remapping
Adding 19th Street, a Future Rural County Arterial, between Redmond and
Deschutes Junction to TSP (pending)
5. Reviewed a Community Involvement Report for 2008 for the State Citizen
Involvement Advisory Committee.
6. Hosted and attended comprehensive plan and community plan discussions
throughout Deschutes County.
STAFF:
1. Coordinated with the Board of County Commissioners to fill a Planning
Commissioner vacancy. Reappointed one planning commissioner.
2. Assured meeting materials are available for easy access by the public on the
CDD Web site.
3. Maintained a web page for pending code amendments for easy access by the
public.
4. Monitored and reported on the progress of the State Task Force on Land Use
(The Big Look) and other legislative bills pertaining to destination resorts and
rural lands.
5. Prepared press releases, notices, and website updates on controversial topics of
discussion to alert the public.
Community Development Department Page 15 of 26
Accomplishments 2009 6/1/2021 1:33 PM
COORDINATION WITH OTHER JURISDICTIONS AND AGENCIES
BEND COORDINATION
URBAN GROWTH BOUNDARY (UGB) EXPANSION:
1. Attended Bend City Council’s second reading of ordinances on January 5.
2. Participated in Board of County Commissioner work session on January 21 to
prepare for January 26 deliberation.
3. Participated in Board deliberation and first reading of ordinances on January 26.
4. Participated in Board second reading of ordinances on February 11.
5. Forwarded signed, adopted County ordinances to the City of Bend on February
19 for submittal to the Oregon Department of Land Conservation and
Development (DLCD).
6. Monitored DLCD and City of Bend correspondences with updates to the Board:
City of Bend submits notice of final adoption to DLCD on April 17
DLCD determines City of Bend’s submittal is complete on May 7
City of Bend submits additional material to DLCD on June 5
Bend submits a notice to DLCD adopting public facility plans on June 12
DLCD declares Bend’s submittal is complete on August 23
DLCD director’s report, due December 28, granted 10 day extension to
January 8, 2010
7. Attended fifteen interagency coordination meetings with City staff.
AIRPORT MASTER PLAN:
8. Attended joint Bend City Council and Board meeting on Bend Airport Master Plan
update.
REDMOND COORDINATION
Presentation and open houses with Redmond Planning Commission on
destination resort remapping, comprehensive plan update, and transportation
system plan update.
Attended regular meetings with the City of Redmond, Department of State Lands
(DSL), and Oregon Military Department.
Attended quarterly meetings with Redmond City Council and the Board to answer
questions about relevant land use issues.
Community Development Department Page 16 of 26
Accomplishments 2009 6/1/2021 1:33 PM
SISTERS COORDINATION
Presentation and open houses with Redmond Planning Commission on
destination resort remapping, comprehensive plan update, and transportation
system plan update.
Presentation on HB 2228 (Skyline Forest) with Sister City Council and Board.
Attended quarterly meeting with Sisters City Council and the Board to answer
questions about relevant land use issues.
LA PINE COORDINATION
Presentation and open houses with La Pine Planning Commission on destination
resort remapping, comprehensive plan update, and transportation system plan
update.
Legislative amendments were adopted recognizing a conservative twenty-year
population forecast for the City of La Pine that can then be used by city officials
and the Oregon Department of Land Conservation and Development to estimate
the City's twenty-year land need and the location of a Urban Growth Boundary.
Conducted coordination meetings with La Pine’s planning consultants to prepare
for legislative amendments recognizing La Pine’s Urban Growth Boundary.
BEND / LA PINE SCHOOL DISTRICT COORDINATION
Met in October and November to fulfill obligations associated with recently
enacted state law requires school facilities planning for large school districts. The
large requires large school districts, cities, and counties to plan for the future and
to coordinate with one another to assist school districts in obtaining land.
GRANTS
1. OREGON DEPARTMENT OF LAND CONSERVATION AND DEVELOPMENT
(DLCD) TECHNICAL ASSISTANCE GRANT:
Closed out $90,000 grant addressing high groundwater development in south
county in June 2009.
2. DESCHUTES RIVER MITIGATION AND ENHANCEMENT GRANT:
Awarded a $80,000 grant for a South County Local Wetlands Inventory.
3. OREGON WATERSHED ENHANCEMENT BOARD (OWEB) TECHNICAL
ASSISTANCE GRANT:
Awarded a $35,440 technical assistance grant to fund a South County Local
Wetlands Inventory.
Community Development Department Page 17 of 26
Accomplishments 2009 6/1/2021 1:33 PM
4. OREGON DEPARTMENT OF TRANSPORTATION (ODOT):
TRANSPORTATION GROWTH MANAGEMENT GRANT:
Executing a $100,000 grant to update the Deschutes County Transportation
System Plan.
5. OREGON DEPARTMENT OF LAND CONSERVATION AND DEVELOPMENT (DLCD)
TECHNICAL ASSISTANCE GRANT:
Awarded a $50,000 grant to conduct a tri-county economic opportunities
analysis.
PROJECTS
SOUTH COUNTY GROUNDWATER PROTECTION PROJECT
1. Participated in Board work session on January 21 to prepare for March 10 vote
on the referendum.
2. Participated in Board work session on April 22 to discuss the referendum results
and next steps.
3. Attended joint Oregon Department of Environmental Quality (DEQ), DLCD and
Board joint work session in La Pine on July 22.
4. Responded to questions delegated by DEQ from their July 22 meeting
responding to health hazard and Statewide Planning Goal 11.
HIGH GROUNDWATER DEVELOPMENT PROJECT
1. Hired facilitator in January 2009.
2. Conducted five open houses in Spring 2009 in La Pine and Sunriver.
3. Presented results to Planning Commission and the Board in June 2009.
DESTINATION RESORT REMAPPING PROJECT
1. Presented at two Board work sessions in January and March to get direction on a
remapping approach.
2. Attended Metollis LCDC Area of Critical State Concern in Sisters in February
2009.
3. Participated in Board work sessions in January and March 2009.
4. Conducted twenty-nine meetings with government agencies, business
organizations, and non-governmental entities from April through July.
5. Participated in a joint work session with the Board and Planning Commission in
July 2009.
Community Development Department Page 18 of 26
Accomplishments 2009 6/1/2021 1:33 PM
6. Initiated insert to all Deschutes County property owners as part of the fall tax bill.
7. Held public hearings in November and December with Deschutes County
Planning Commission.
8. Board hearing pending.
COMPREHENSIVE PLAN UPDATE PROJECT
1. A Board work session held in January, provided information to the Board of
County Commissioners on the status of the update.
2. Planning Commission, acting as a Steering Committee for the Comprehensive
Plan Update, held work sessions on the following topics from January through,
July.
January: Water Quality and Use
February: Rural Unincorporated Communities: Tumalo Terrebonne, and
Deschutes Junction
March: Economic Development and Transportation
April: Community Facilities and Services
May: High Groundwater Work Program Overview, Destination Resort
Remapping
June: High Groundwater Work Program Results, Sustainability,
Recreation, Historic and Cultural, and Surface Mining
July: Destination Resort Remapping
3. Stakeholder meetings with the following organizations were held from January to
June 2009:
January Oregon Dept. of Fish & Wildlife, Forest Service, Bureau of Land
Management meeting
February Oregon Natural Desert Association meeting
Deschutes Junction meeting
March Deschutes Basin Board of Control meeting
Central Oregon Cities Association presentation/discussion
Deschutes County Health Department meeting
April Oregon Department of Transportation and Oregon Department of
Land Conservation and Development meeting
Historic Landmarks Commission presentation/discussion
Citizen Involvement Advisory Committee presentation/discussion
May Black Butte Ranch management meeting
Sunriver Owners Association management meeting
Inn of the 7th Mountain management meeting
June Department of State Lands meeting
4. Staffed a booth at the Central Oregon Builders Association Spring Home and
Garden Show at the Fair Grounds in May.
Community Development Department Page 19 of 26
Accomplishments 2009 6/1/2021 1:33 PM
5. A Board work session held in June, provided information to the Board of County
Commissioners on the status of the update, recapping winter and spring work
sessions, cited above and the schedule for releasing the Comprehensive Plan
Update.
6. A Board work session held in early September, provided information to the
Board of County Commissioners on the release of the update, public involvement
plan, and tentative timeline for initiating the first evidentiary hearing in Spring
2010.
7. Staff officially released the Draft Comprehensive Plan Update to the Board and
members of the Planning Commission in late September 2009. Developed
entirely by the Planning Division based on public input and recent studies, the
release set in motion a 90+ day public review period.
8. Since the release of the Draft Comprehensive Plan Update in September, the
Planning Commission and staff hosted 9 work sessions and 7 open houses
respectively, to invite public input. Open houses took place in:
Bend
Brothers
La Pine
Redmond
Sisters
Sunriver
9. Planning Commission held the following work sessions in October, November
and December in Bend, La Pine, and Redmond to receive public feedback on the
following sections of the newly released Comprehensive Plan Update:
Overview, Community Involvement, Land Use
Water Sections
Wildlife through Historic Resources
Resource Lands (Farm and Forest)
Rural Development, Housing, Economy
Destination Resorts
Natural Hazards, Public Facilities, Recreation
Urbanization and Unincorporated Communities
Appendices
10. Staff created a summary document of the goals, policies and actions, and a
scorecard for the Planning Commission and community to evaluate each Plan
recommendation.
11. Staffed a booth at the October Home and Garden Show at the Fair Grounds.
12. Stakeholder meetings with the following organizations were held from October
through December 2009:
October: Project Wildfire, Trust for Public Lands, Upper Deschutes River
Coalition, Soil and Water Conservation District, Swalley Irrigation
Community Development Department Page 20 of 26
Accomplishments 2009 6/1/2021 1:33 PM
November: South Redmond Collaborative Group, Deschutes River Woods
Homeowners Associations
December: Historic Landmarks Commission
13. Coordinated with the County Public Communications Coordinator for media
releases announcing upcoming Comprehensive Plan Steering Committee
(Planning Commission) meetings.
14. Created a schedule for the plan update and a public input plan.
15. Promoted the comprehensive plan update in interviews on Direct Connect
(KOHD) and Inside Deschutes County. Also conducted a number of radio and
printed press interviews.
http://www.youtube.com/watch?v=DY-CH9quPS0
16. Coordinated with Senior Web Applications Developer, to establish a robust
Comprehensive Plan Update Web site.
(http://lava5.deschutes.org/cdd/compplan/index.cfm)
17. Held a work session with the Board in October summarizing public input
received on the draft Comprehensive Plan Update.
18. Held a work session with the Board in November clarifying Planning
Commission and staff roles and responsibilities and the timeline for
moving the project forward into 2010.
19. Held a work session with the Board in December summarizing public
input received on the draft Comprehensive Plan Update.
COMMUNITY PLAN PROJECT
1. As distinctive rural communities, Terrebonne, Tumalo and Deschutes
Junction are each coping with growth and transportation related
challenges. Staff conducted area interest meetings with the respective
communities in February to understand residents’ land use values and
priorities.
2. In August, kicked off the process to create community plans for Tumalo,
Terrebonne and Deschutes Junction in conjunction with the
Comprehensive Plan Update. Conducted initial meetings with stakeholder
groups in each area consisting of community members.
3. The first Community Plan meetings in Terrebonne, Tumalo and
Deschutes Junction occurred in October to discuss a range of issues in
each area. Meeting attendees had an opportunity to express their views
on the futures of their communities, and to learn and ask questions about
what a community plan is and how it relates to the Comprehensive Plan
Update.
Community Development Department Page 21 of 26
Accomplishments 2009 6/1/2021 1:33 PM
4. Following extensive public input about different land use and
transportation scenarios and preferred alternatives in each community,
staff prepared draft plans for each one In November and December, staff
presented and discussed the draft plans in each area: In addition, staff
distributed a goals and policies “scorecard” to each community to assist in
its review and evaluation of each draft plan. Specifically, the scorecards
allow residents to identify whether a draft goal or policy should be kept,
modified or deleted, as well as opportunities to provide comments.
OTHER
1. Destination Resort Tracking
Continued tracking of destination resorts to ensure they are meeting the
required housing ratio.
2. Deschutes Steelhead Reintroduction Meetings
Attended Central Oregon ESA Risk Assessment Jurisdictional Meetings with
Jones & Stokes and responded to land-use questions.
Reviewed Jones & Stokes ESA Risk Assessment documents, specifically as
it pertained to land use.
Reviewed final draft of Central Oregon ESA Risk Assessment and forwarded
comments to County Administration Office.
Incorporated Land Use recommendations into Comp Plan Update.
Attended Consultant presentation to the Board in October 2009.
3. 2009 Housing Unit and Population Questionnaire
Coordinated with Assessor and County Administrator offices.
Questionnaire submitted to Portland State University in August 2009.
Preliminary forecast announced in November 2009.
Final forecast certified in December 2009.
4. Historical Landmarks Commission
Staff to the Historical Landmarks Commission, responsible for processing
county historic land use applications.
Coordinated with the Board of County Commissioners to Ratifying Oregon
State Grant Application 2009-2011 Submitted by the City of Bend for the
Deschutes County Historic Preservation Program.
Processed an appeal request of an approval of a landscape plan and fence
surrounding a new fish screen.
Community Development Department Page 22 of 26
Accomplishments 2009 6/1/2021 1:33 PM
5. Skyline Forest
Participated with County Administrator, Deschutes Basin Land Trust, and
Board to visit the Skyline Forest site in November 2009.
6. Wind Energy
Distributed flyers in October, November and December at community
meetings, open houses and Planning Commission work sessions to gather
input from the public to determine how to best deal with small wind systems.
7. Trust for Public Lands
Attended technical advisory committee meetings on the Greenprint project.
8. State Destination Resort Working Group
Participated in October, November and December, as a working group
member to review existing resort siting criteria and processes and to discuss
changes to the law that assure that destination resorts serve an economic
development purpose; and that the resort siting process adequately
addresses the impacts of resorts, including impacts on transportation,
workforce housing, environmental and natural resources, and fire protection
efforts.
9. Sewer / Rural Lands / Statewide Planning Goal 11
Responded to citizen questions about the Statewide Planning Goal 11 (Public
Facility) requirements for sewering rural lands.
Evaluated Jackson County’s regional Goal 11 exception application, which
allows 1,603 tax hook up to a regional sewer provider, for its applicability to
Deschutes County.
10. Bend Airport Master Plan
Participated in Board and City Council joint meeting to discuss elements of
the airport master plan timelines, roles, and responsibilities.
Coordinated on preparing a draft scope of work.
11. Harper Bridge Boat Launch Discussion
Facilitated discussions with residents, property owners, agencies, Bend
Paddle Trail Alliance, Sunriver Homeowners Association, and Sunriver
Resort to identify opportunities for new access points.
12. Oregon Legislature
Tracked land use bills introduced in the 2009 legislative session.
Community Development Department Page 23 of 26
Accomplishments 2009 6/1/2021 1:33 PM
TRANSPORTATION PLANNING
1. Coordinated with Becky McElrath on maintaining the CDD Web site related to
long range planning and transportation planning issues.
2. Continued management of $100,000 grant from ODOT/DLCD to update
Transportation System Plan (TSP).
3. Wrote draft Tech Memo #1 (Existing TSP Assessment) and reviewed ODOT’s
drafts of Tech Memo #2 (Existing Traffic Volume Conditions) and Tech Memo #3
(2030 Forecast Traffic Volume Conditions).
4. Held stakeholders, Technical Advisory Committee, and Steering Committee
meetings for Deschutes County TSP.
5. Gave workshops to Planning Commission and Board of County Commissioners
on TSP update.
6. Served on statewide review committee to select consultants for inclusion into the
pre-approved pool for ODOT/DLCD Transportation Growth Management (TGM)
Program.
7. Prepared burden of proof, staff report, and functioned as applicant for Road
Department to amend TSP map to include 19th Street between Redmond and
Deschutes Junction in PA-09-2.
8. Participated in ODOT-funded refinement planning projects for several state
highways in Central Oregon. These projects included:
US97/US20 North End of Bend Environmental Impact Statement (EIS) and
97/20 Agency Coordination Committee, which looks more at access and
other operational issues; 97/20 Technical Advisory Committee
Wickiup Junction interchange Technical Advisory Committee
U.S. 20 in Tumalo, both Project Team and Citizen Advisory Committee
Southern extension of U.S. 97 Re-Route in Redmond, both Project Team and
Steering Committee
9. Coordinated with the Department of State Lands on the master planning of a
Bureau of Land Management property south of the County Fairgrounds (part of
South Redmond Collaborative Group).
10. Worked with the County Bicycle and Pedestrian Advisory Committee, including
identifying the “Three Sisters Scenic Bikeway” route as part of Sen. Wyden’s
Central Oregon Recreational Assets Committee; arrived at best practices policy
for Road Department to use smaller-sized rock in chip sealing projects.
11. Worked with the City of Bend on transportation aspects of UGB expansion.
Community Development Department Page 24 of 26
Accomplishments 2009 6/1/2021 1:33 PM
12. Served on Technical Advisory Committee for the City of Redmond regarding
development of mass transit in Redmond and melding that service with regional
transit linkages supplied by Cascades East Transit.
13. Worked with the City of Sisters on the update of their TSP, especially as it
pertains to potential alternate routes around Sisters such as Barclay Extension
east of city and south to OR 126.
14. Reviewed and commented upon draft scope of work for update of Bend Airport
Master Plan.
15. Support current planning by determining whether traffic studies are needed,
reviewing traffic studies for methodologies and conclusion, determining if
mitigation is acceptable to County.
16. Calculate transportation system development charges (SDC’s) for land use
applications, which can often require professional judgment for land uses not
found in Institute of Traffic Engineer’s (ITE) trip generation volumes.
CODE AMENDMENTS
STAFF INITIATED:
1. La Pine twenty year population forecast, adopted May 2009.
2. EFU amendments to be consistent with state law, adopted June 2009.
3. Amendments to allow utility facilities in the La Pine Industrial District adopted
November 2009.
4. Sign Ordinance amendments adopted December 2009.
5. Add 19th Street into the Transportation System Plan (PA-09-2).
Planning Commission public hearing, December 17, 2009
APPLICANT INITIATED:
1. Transferable Development Credit text amendment for the La Pine Neighborhood
Planning Area, adopted February 2009.
2. Amendments changing Forest Use 1 zoned property to Forest Use 2, adopted
February 2009.
3. Exceptions to Goals 3 and 4 to change the plan designation for a Deschutes
Junction property from a limited use combining zone to a new limited use
combining zone, adopted April 2009.
4. Creating a new limited combining zone in Deschutes Junction for a property to
expand the types of minerals that can be stored, crushed, processed, sold and
distributed, adopted April 2009.
Community Development Department Page 25 of 26
Accomplishments 2009 6/1/2021 1:33 PM
5. Amendments changing Forest Use 1 zoned property to Forest Use 2, adopted
April 2009.
6. Rezoning property from Surface Mining to Rural Residential to allow
redevelopment of extensively mined site, adopted April 2009.
7. Sisters Urban Growth Boundary amendment to include land for a fire training
facility, adopted June 2009.
8. Amendments to allow the expansion and conversion of Recreational Vehicle and
Manufactured Home Parks in both the RR-10 and MUA zones adopted August
2009.
9. Amendments to Surface Mining Zone to allow for extended hours of operation in
certain circumstances adopted December 2009.
10. Technical changes to Deschutes County sign regulations adopted December
2009.
COMMITTEE ASSIGNMENTS
1. TRANSPORTATION RELATED COMMITTEES:
Bend Metropolitan Planning Organization Technical Advisory Committee
South Redmond Area Collaborative Planning Group to address transportation
issues, including 19th Street and Pronghorn secondary access
La Pine Transportation Advisory Committee
Commute Options Working Group
Deschutes County Bicycle and Pedestrian Advisory Committee
Oregon Solutions Deschutes County Transportation Coordination Project
Central Oregon Transportation Advisory Committee Rail Plan Technical
Committee
ODOT N. 97 Technical Management Team
City of Bend 97/Cooley Mid-Term Solution Technical Advisory Committee
City of Sisters TSP Technical Advisory Committee
2. OTHER COMMITTEES:
Project Wildfire
Participated in Monthly Meetings as a Board appointed member
Participated in a sub-group to draft 2010 scope of work and strategic update
Participated in a sub-group responsible for the maintenance, evaluation, and
update of the Deschutes County Natural Hazards Mitigation Plan
Deschutes River Mitigation and Enhancement Committee
Attended monthly meetings as Secretary
Draft monthly minutes
Created website
Coordinate with the Board to fill vacancies
Community Development Department Page 26 of 26
Accomplishments 2009 6/1/2021 1:33 PM
Provisional Advisory Committee
Attended quarterly meetings
Sustainability Committee
Attended two meetings in August with County administrative staff to discuss
different approaches for initiating sustainability initiatives for Deschutes
County
Association of Oregon Planning Directors
Participated in selected meetings
Prepared a presentation and led a discussion on Skyline Forest and
destination resorts
State Destination Resort Working Group
Participated in October, November and December, as a working group
member to review existing resort siting criteria and processes and to discuss
changes to the law