HomeMy WebLinkAbout2019-2020 Work Plan & 2018 Annual ReportCommunity Development
Department
Work Plan | FY 2019-20
2
Contents
Introduction 3
Elected & Appointed Officials 4
Office Locations 5
Overview 6
Organization & Budget 7
Key Issues 8
Population Growth 9
Goals & Objectives 10
Performance Measures 12
Divisions & Services 13
Staff Directory 32
3
Purpose
The FY 2019-20 Work Plan highlights the department’s goals and objectives and is developed to:
• Implement the Board of County Commissioners’ (BOCC) goals and objectives.
• Implement the Deschutes County Customer Service “Every Time” Standards.
• Effectively and efficiently manage organizational assets, capabilities, and finances.
• Fulfill the department’s regulatory compliance requirements.
• Enhance the County as a safe, sustainable, and highly desirable place to live, work, learn,
recreate, visit, and more.
• Address changes in state law.
Summaries of CDD’s performance measures are provided in each division’s section.
Adoption
The BOCC adopted the Work Plan on June 24, 2019 after considering public, stakeholder and
partner organization input, and Planning Commission and Historic Landmarks Commission
recommendations. The Work Plan often includes more projects than there are resources
available. CDD coordinates with the BOCC throughout the year to prioritize and initiate
projects. Projects not initiated are often carried over to future years.
Mission Statement
The Community Development Department facilitates orderly growth and development in
the Deschutes County community through coordinated programs of Land Use Planning,
Environmental Soils, Building Safety, Code Enforcement, education and service to the public.
Introduction
4
Elected & Appointed Officials
Board of County Commissioners
Philip G. Henderson, Chair
Patti Adair, Vice Chair
Tony DeBone
County Administration
Tom Anderson, County Administrator
Erik Kropp, Deputy County Administrator
Planning Commission
Dale Crawford - At Large (Chair)
Maggie Kirby - Bend Area (Vice Chair)
Jim Beeger - Bend Area
Les Hudson - At Large
Jessica Kieras - Redmond Area
Hugh Palcic - South County
Steve Swisher - Sisters Area
Historic Landmarks Commission
Chris Horting-Jones, Chair - Unincorporated
Sharon Leighty, Vice Chair - Unincorporated
Kelly Madden - Ex-Officio
Bill Olsen - Pioneer Association
Dennis Schmidling, Secretary - City of Sisters
Rachel Stemach - Unincorporated
Hearings Officers
Liz Fancher
Gregory J. Frank
Stephanie Hicks
Dan Olsen
Will Van Vactor
Bicycle and Pedestrian Advisory Committee
Dave Thomson - Chair
Christopher Cassard - Vice Chair
Morgan Crowell
Katie Hammer
Sam Handelman
Wendy Holzman
Katrina Langenderf
Ann Marland
Rick Root
David Roth
Mark Smith
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Office Locations
La Pine City Hall
16345 Sixth Street
La Pine, OR
Thursday,
9:00AM - 4:00PM
Sisters City Hall
520 East Cascade
Avenue
Sisters, OR
Tuesday,
9:00AM - 4:00PM
Main Office
117 NW Lafayette
Avenue
Bend, OR
Mon, Tues, Thurs, Fri,
8:00AM - 5:00PM
Wed, 9:00AM - 5:00PM
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Overview
The Community Development Department (CDD) consists of Administrative
Services and five divisions which provide coordinated planning and development
services. The divisions include the following:
ADMINISTRATIVE SERVICES
Provides oversight for all departmental operations and facilities, human
resources, budget, customer service, technology and performance
measures. Systems Analyst staff are responsible for the integration of
technology across all CDD divisions and coordinates with
the cities as well as providing direct service to the public via
application training and support, web-based mapping, reporting
services and data distribution.
COORDINATED SERVICES DIVISION
Provides coordination of permitting and “front
line” direct services to customers at the main
office in Bend and at the La Pine and Sisters City
Halls.
CODE ENFORCEMENT DIVISION
Code enforcement is responsible for investigating code violation complaints to ensure
compliance with each of the codes and statutes administered by CDD, and provides direct
service on contract to the City of La Pine for solid waste violations.
ENVIRONMENTAL SOILS DIVISION
Regulates on-site wastewater treatment systems
(septic) and monitors environmental factors for
public health and resource protection.
BUILDING SAFETY DIVISION
Provides construction plan reviews, consultation and inspections to assure compliance with
federal and state building codes in the rural County and cities of La Pine and Sisters.
PLANNING DIVISION
The Planning Division is separated into
two operational areas, Current and Long Range
Planning. Current Planning processes individual
land use applications and provides information to
the public on all land use related issues. Long Range
Planning addresses the future needs of the community through updates to the
comprehensive plan, changes to County Code and other special projects.
“Enhancing the
lives of citizens by
delivering quality
services in a cost
effective manner.”
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Organization & Budget
Organizational Chart
Staff Summary
Budget Summary
Year FY 2016 FY 2017 FY 2018 FY 2019 FY 2020
Total FTE’s 36 45 52 55 55
Year FY 20161 FY 20172 FY 20183 FY 20194 FY 20205
Resources $7,213,683 $8,420,357 $8,978,919 $10,657,457 $10,750,824
Requirements $7,213,683 $8,420,357 $8,978,919 $10,657,457 $10,750,824
1 FY 16 Reserves: $1,037,652
2 FY 17 Reserves: $1,375,000
3 FY 18 Reserves: $ 823,610
4 FY 19 Reserves: $1,372,679
5 FY 20 Reserves: $1,462,386
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Key Issues
Key CDD fiscal issues and operational challenges in FY 2019-20 are summarized below, as well as
emerging departmental and community issues.
Fiscal Issues
• Ensuring costs are accounted for and recovered
through fees and other revenue sources, per
the adopted budget.
• Ensuring financial stability and ongoing
operations through establishing a long term
financial plan.
Operational Challenges and
Opportunities
• Maintaining high customer
service levels with appropriate
staffing levels.
• Responding to new regulations
and laws as outcome of 2019-20
legislative sessions.
• Processing complex and
controversial land use
applications and decisions and
code enforcement cases.
• Preparing for workforce turnover
through succession planning and
staff retention strategies.
• Addressing affordable housing.
• Improving website, development
statistics, and other reports.
Emerging Issues
• Managing population growth and demographic
changes.
• Addressing a growing need for affordable
housing.
• Preserving and protecting natural resources,
water quality and quantity.
• Improving transportation systems.
• Anticipating new economic and agricultural
opportunities.
• Maintaining and enhancing a high quality of life.
• Reducing natural hazard risks and preparing for
disaster resilience.
• Planning for healthy and safe communities.
• Regional planning, coordination, and
partnerships.
• Expanding recreational opportunities.
• Facilitating access to health care and higher
education.
9
Population Growth
Central Oregon is a dynamic region and an extraordinary place to live, work,
learn, recreate and visit as clearly demonstrated by the sustained population
growth the region has seen over the past six decades.
This page provides a snapshot of the County’s growth since 1960 and the
preliminary 50-year Portland State University, Oregon Population Forecast
Program, through 2068
Geographic
Area
2000 2010 *AAGR
(2000-2010)
2018 *AAGR
(2010-2018)
2043 2068
Deschutes
County
116,277 157,905 3.1%188,980 2.3%301,999 432,930
Bend 52,163 77,010 4.0%89,505 1.9%162,336 255,291
Redmond 15,524 26,508 5.5%29,190 1.2%51,617 82,575
Sisters 961 2,038 7.8%2,725 3.7%5,169 8,431
La Pine 899 1,653 6.3%1,840 1.3%3,954 5,894
Unincorporated 45,280 50,524 1.0%65,720 3.3%79,236 80,739
*AAGR: Average Annual Growth Rate
DESCHUTES COUNTY POPULATION FORECAST: 2018-2068
23,100 30,442
62,142 74,958
115,367
157,211
187,621 199,793
244,018
289,225
334,042
385,803
432,930
-
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
1960 1970 1980 1990 2000 2010 2018 2020 2030 2040 2050 2060 2068
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Goals & Objectives
Board of County Commissioners: Fiscal Year 2019-20 Goals & Objectives
$
ECONOMIC VITALITY (EV)
Promote policies and actions that sustain
and stimulate economic vitality.
1. Support affordable housing options
through availability of lands and
appropriate regulation.
2. Administer land use programs that
promote livability, and sustainability.
3. Maintain a safe, efficient and sustainable
transportation system.
4. Partner with organizations and manage
County assets to attract business
development, tourism, and recreation.
SERVICE DELIVERY (SD)
Provide solution-oriented service that is
cost effective and efficient.
1. Ensure quality service delivery through
the use of innovative technology and
systems.
2. Support and promote Deschutes County
Customer Service “Every Time” Standards.
3. Promote community participation and
engagement with County government.
4. Preserve and enhance capital assets and
strengthen fiscal security.
5. Provide collaborative internal support for
County operations.
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Goals & Objectives
SAFE COMMUNITIES (SC)
Protect the community through
planning, preparedness and delivery of
coordinated services.
1. Provide safe and secure communities
through coordinated public safety
services.
2. Reduce crime and recidivism through
prevention, intervention, supervision
and enforcement.
3. Collaborate with partners to prepare
for and respond to emergencies and
disasters.
HEALTHY PEOPLE (HP)
Enhance and protect the health and
well being of communities and their
residents.
1. Support and advance the health
and safety of Deschutes County’s
residents.
2. Promote well-being through
behavioral health and community
support programs.
3. Help to sustain natural resources
in balance with other community
needs.
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Performance Measures
The Community Development Department’s FY 2019-20 goals are reflected in the performance
measures below. These performance measures strategically and comprehensively align CDD’s
operations with the Board of County Commissioners’ (BOCC) FY 2019-20 Goals and Objectives
and the County’s Customer Service “Every Time” Standards.
The performance measures address service delivery expectations from the perspective of CDD’s
customers; ensures the department fulfills its regulatory compliance requirements; effectively
manages the organization’s assets, capacities, and finances; and preserves and enhances the
County as a safe, sustainable, and desirable place to live, visit, work, learn and recreate.
Each CDD performance measure implements the BOCC’s FY 2019-20 goals and objectives.
For example, the CDD performance measure to “achieve 85% voluntary compliance in Code
Enforcement cases” implements the BOCC’s Safe Communities Objective 1 to provide safe and
secure communities through coordinated public safety and services coordinated public safety
and services and will include the reference “SC-1”. Specific performance measures for each
individual division within CDD are listed in the following sections.
The following performance measures are related to all Community
Development Department Divisions:
• Complete single family dwelling permit process from
Application Acceptance to Ready-to-Issue in 30 days.
(BOCC Goal & Objective: SD-1)
• Complete commercial structural permit process from Application
Acceptance to Ready-to-Issue in 35 days.
(BOCC Goal & Objective: SD-1)
• Achieve a customer feedback rating of 2.7 (out of 3.0) or better.
(BOCC Goal & Objective: SD-2)
Performance Measures
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Divisions & Services
Administrative Services
The Administrative Services Division provides oversight for all departmental operations and
facilities, human resources, budgets, customer services, technology and performance measures.
Administrative Services consists of the Community Development Director, Senior Management
Analyst, two Systems Analysts, and one Administrative Assistant.
Projects & Objectives: FY 2019-20
• Complete CDD lobby security camera installation to improve safety
and customer service.
• Implement CDD Information Technology strategic plan.
• Update CDD website, including division and project webpages.
• Expand CDD’s new weekly and monthly reporting, including a new
web-based Monthly Summary Report to communicate department
news, development statistics and performance measure results.
• Develop statistical and performance related dashboards for a web-
based display of key performance indicators of the department.
• Implement a new customer queue management software for tracking
CDD customer wait times, purpose of visit and performance metrics.
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Projects & Objectives: FY 2019-20
• Explore expanding the Planning Division’s webpage to provide more
information about land use public hearings and opportunities for
the public to submit comments on pending applications.
• Develop a response plan to accommodate a major disaster and
facilitate recovery.
• Construct an application to display alert messages received when
online permits have been submitted, payments have been applied
or documents have been uploaded to online permits.
• Initiate a Master Electrical Permit Program for commercial and
industrial construction. This program will promote electrical safety
and implement a more efficient procedure for handling repair,
alteration or replacement of existing electrical products in qualified
facilities.
Divisions & Services
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Divisions & Services
Coordinated Services
The Coordinated Services Division provides services to customers at the main office in Bend, as
well as in the La Pine and Sisters City Halls. Staff work to ensure minimal wait times, provide
accurate information to the public and ensure the efficient operation of the front counter and
coordination among all divisions. Staff also perform basic building plan reviews. The Division
consists of an Administrative Manager, eight Permit Technicians and an Administrative Support
Technician.
Projects & Objectives: FY 2019-20
• Continue to coordinate and conduct public outreach and education
on Accela and related elements to increase customer use of
ePermitting and encourage online submittal of applications for
participating jurisdictions.
• Continue to monitor customer and permit volumes in the City of La
Pine and City of Sisters to ensure resources are allocated to those
locations ensuring customers are served in a timely and
efficient manner.
• Increase customer and public education on Accela and online permit
applications in coordination with System Analyst staff to achieve
performance measures.
• Continue to explore options to improve efficiencies for permit
application submittals.
• Work with the City of La Pine Community Development Director
to improve efficiencies for reviewing building permit applications,
issuance of complex permits, and issuance of Certificates of
Occupancy for properties located within the city limits.
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Divisions & Services
Projects & Objectives: FY 2019-20
• Continue to cross train permit technicians to perform simple plan
reviews and participate in statewide Permit Technician training
programs and Central Oregon Planners Network Training.
• Utilize the Alert Report App in order to increase efficiency in
processing online submittals.
• Implement the Master Electrical Permit Program and provide
education to electrical professionals regarding the updated process.
• Continue to work with the City of Sisters to improve efficiencies in
review of permit applications and issuance of those permits.
• Serve on statewide and regional ePermitting committees, participate
in the national Accela conference, and pursue other opportunities to
ensure Accela meets Deschutes County’s needs.
• Provide community training opportunities for online
application submission to obtain a goal of 30% of application
submittals conducted online.
(BOCC Goal & Objective: SD-1)
• Establish and monitor a new performance measure—the target
number of days for structural permit ready-to-issue turnaround
time for Coordinated Services of four days.
(BOCC Goal & Objective: SD-1)
Performance Measures
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Divisions & Services
Code Enforcement
The Code Enforcement Division is responsible for investigating code violation complaints
associated with land use, onsite wastewater disposal, building, and solid waste codes (by
contract with the Solid Waste Department). The program’s overriding goal is to achieve voluntary
compliance. If necessary, citations are issued for prosecution in Circuit Court or before a
Code Enforcement Hearings Officer. The Code Enforcement program consists of three Code
Enforcement Specialists and one volunteer. The program is managed by the Coordinated Services
Administrative Manager and is supported by a law enforcement technician from the Sheriff’s
Department and operating divisions.
The program continues to adapt to the County’s challenges of growth and diversification,
incorporating new measures to ensure timely code compliance and the legalization of marijuana.
While voluntary compliance is the primary objective, an ever-growing number of cases require
further code enforcement action because of lagging correction or non-compliance. Through the
continuing development and refinement of Procedures for Administrative Civil Penalty, Code
Enforcement is obtaining expedited compliance from citations rather than court adjudication
resulting in greater cost recovery.
A disconcerting trend is the necessity for County abatement in some cases. In abatement, the
County affects the cure of violations with prioritization on cost recovery. Abatement action is
reserved for matters of chronic nuisance and public health and safety. In response to this trend,
Code Enforcement is closely coordinating with other County departments in the development and
enactment of abatement plans.
Projects & Objectives: FY 2019-20
• Administer the Volunteer Program, focusing on reviewing temporary
land use approvals for medical hardships, which require the submittal
of annual reports, and similar cases.
• In cooperation with the Building Safety Division, participate in the
development of a text amendment on the County Outdoor Lighting
Ordinance. The amendment will update tables to include compact
florescent lighting and LED options.
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Divisions & Services
Projects & Objectives: FY 2019-20
• Consider proactive review and enforcement of non-compliance with
land use decision’s conditions of approval.
• Create a tracking system for code enforcement cases submitted and
processed as part of the land use application process. Submit report
to the BOCC in early 2019.
• Refine property abatement process to cure violations.
• Continue proactive efforts to investigate illegal second dwellings,
review temporary use permits, and follow up on
replacement dwellings.
• Continue to establish relationships with homeowners’ associations
or other interested groups, including offering to speak at meetings
to share information and enforcement operating procedures.
• Survey other jurisdictions and incorporate innovative enforcement
practices where appropriate. This effort includes direct involvement
with the Oregon Code Enforcement Association (OCEA) conference
participation and networking.
• Continue to utilize the inmate work crews to resolve solid waste
cases where the property owner is unable to comply with County
Code due to medical issues.
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Divisions & Services
• Achieve 85% voluntary compliance in Code Enforcement
cases.
(BOCC Goal & Objective: SC-1)
• Resolve 75% of Code Enforcement cases within 12 months.
(BOCC Goal & Objective: SC-1)
• Complete Code Enforcement Procedures Manual amendments.
(BOCC Goal & Objective: SC-1)
Performance Measures
Projects & Objectives: FY 2019-20
• Continue to coordinate with the Sheriff’s Office, District Attorney,
Legal Counsel, and Planning staff to track, process, and resolve
marijuana complaints in a timely fashion and revisit the approach to
marijuana code violations with the BOCC.
• Update the Code Enforcement Policy and Procedure Manual and
County Code, if applicable, to implement:
- BOCC direction on the approach to marijuana code enforcement and
associated procedures to process violations.
- Land Use procedures code amendments.
- Other housekeeping amendments to reflect business practices.
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Divisions & Services
Building Safety
The Building Safety Division administers and implements the state-mandated building codes
through a process of education and a clear and consistent application of the specialty codes. The
Division provides these services throughout the rural county, in the Cities of La Pine and Sisters,
and various services to Lake, Jefferson, Klamath and Crook counties, the Cities of Bend and
Redmond, and the State of Oregon Building Codes Division on an as-needed basis. The Division
consists of the Building Safety Director, Assistant Building Safety Official, three Commercial-
Residential Plan Reviewers and eleven Building Safety Inspectors.
Projects & Objectives: FY 2019-20
• Manage staffing resources to meet increased business demands,
particularly in plan review.
• Continue succession planning, cross-training, and technology
investments to maintain and improve efficiencies.
• Coordinate with State and County staff to promote and educate
customers on how to apply for permits and inspections online.
• Participate in public, community, and customer-specific education and
outreach efforts.
• Continue to serve in regional and statewide leadership positions to
support Deschutes County and Central Oregon interests.
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Divisions & Services
• Achieve an average of 6-10 stops at different construction
job sites per day for each Building Inspector. Each stop may
consist of multiple inspections.
(BOCC Goal & Objective: SD-1)
• Achieve an average turnaround time on residential building plan
reviews of 10 days or less.
(BOCC Goal & Objective: SD-1)
• Achieve 50% - 80% of inspections scheduled online.
(BOCC Goal & Objective: SD-1)
• Achieve 90% - 100% of inspections completed the same day
as requested.
(BOCC Goal & Objective: SD-1)
• Complete 2-4 residential plan reviews per day per plans examiner.
(BOCC Goal & Objective: SD-1)
• Provide community training opportunities for online application
submission to obtain a goal of 20% - 40% of application submittals
conducted online.
(BOCC Goal & Objective: SD-1)
Performance Measures
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Divisions & Services
Projects & Objectives: FY 2019-20
• Increase electronic permit submittal and inspection scheduling
through outreach and education of customers, particularly
licensed professionals.
• Continue working with the DEQ on permitting protective onsite
wastewater systems in South Deschutes County. Re-visit current
policies with DEQ staff including a hydrologist, and determine best
protective policies moving forward.
• Participate as a member of the Technical Review Committee for the
DEQ onsite wastewater treatment system program and provide
advice on rulemaking proposals, particularly advanced treatment
systems that will have impacts to environmentally sensitive areas of
Deschutes County.
• Continue coordination with the City of Bend and DEQ regarding the
southeast sewer interceptor and sewer expansion, and the impact on
homeowners with onsite wastewater systems.
Enviornmental Soils
The Environmental Soils Division provides site evaluations, design review, permitting, inspection,
education and coordination with the Oregon Department of Environmental Quality (DEQ) for
onsite wastewater treatment and dispersal systems. Staff inspects sewage pumper trucks,
reports on the condition of existing wastewater systems, maintains an Operations and
Maintenance tracking system, provides the public with information on wastewater treatment
systems and regulations, and investigates sewage hazards. Staff are also engaged in the
proactive pursuit of protecting the groundwater in Deschutes County. The division consists of
one Environmental Health Supervisor, one Environmental Health Specialist II, two Environmental
Health Specialist I Trainees, one On-call Inspector and one Permit Technician.
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Divisions & Services
Projects & Objectives: FY 2019-20
• Participate in the Upper Deschutes Agricultural Water Quality
Management Area Local Advisory Committee.
• Prioritize addressing sewage health hazards and protecting public
health and the environment.
• Increase staff involvement in a broader variety of Environmental
Health related conferences, seminars and workshops to provide
new learning opportunities and encourage professional
development and new connections beyond the onsite program.
• Participate with DEQ in the pursuit of groundwater protection
solutions and possible implementation of the Southern
Deschutes/Northern Klamath Groundwater Protection Steering
Committee recommendations.
• Provide financial assistance opportunities to South Deschutes
County property owners who do not qualify for conventional
loans to upgrade onsite systems to nitrogen reducing pollution
reduction systems (Nitrogen Reducing System Rebates and the
NeighborImpact Non-conforming Loan partnership).
• Develop and publish a quarterly newsletter for Installers.
• Participate in the City of Bend Storm Water Public Advisory Group.
• LONG TERM PROJECT:
- Update the DEQ contract for the Onsite Wastewater Treatment
System Program to be more consistent with current rules and
requirements (the current contract dates from 1981).
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Divisions & Services
• Achieve compliance with the ATT Operation and
Maintenance (O & M) reporting requirements of 95%.
(BOCC Goal & Objective: HP-3)
• New septic system permit turnaround time: 5-15 days.
(BOCC Goal & Objective: SD-1)
• Provide community training opportunities for online application
submission to obtain a goal of 15% - 50% of application submittals
conducted online.
(BOCC Goal & Objective: SD-1)
• Achieve 35% - 65% of inspections schedule online.
(BOCC Goal & Objective: SD-1)
• Achieve 90% - 100% of Pre-cover inspections completed the same
day as requested.
(BOCC Goal & Objective: SD-1)
Performance Measures
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Divisions & Services
Planning
The Planning Division consists of two operational areas: Current Planning and Long Range
Planning. The Division consists of a Community Development/Planning Director, one Planning
Manager, three Senior Planners, one Senior Transportation Planner, six Associate Planners, four
Assistant Planners, and one Administrative Assistant.
Current Planning
Responsible for reviewing land use applications for compliance with Deschutes County Code (DCC)
and state law, including zoning, subdivision and development regulations, and facilitating public
hearings with Hearings Officers and the BOCC. Staff is also responsible for verifying compliance
with land use rules for building permit applications and septic permits; coordinating with Code
Enforcement to respond to complaints and monitor conditions of approval for land use permits;
performing road naming duties; providing assistance at the public information counter, over the
telephone and via email; and addressing in the rural County and City of Redmond, under contract.
Long Range Planning
Responsible for planning for the future of Deschutes County, including developing and
implementing land use policy with the BOCC, Planning Commission, community and partner
organizations. It is in charge of updating the County Comprehensive Plan and zoning regulations,
coordinating with cities and agencies on various planning projects taking place in the region,
including population forecasts with Portland State University and cities. Staff also monitors and
participates in annual legislative sessions, and serves on numerous local, regional and statewide
committees primarily focusing on transportation, natural resources, growth management and
economic development.
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Divisions & Services
Transportation Planning
Provides comments and expertise on land use applications, calculates System Development
Charges (SDC’s) as part of land use application review process or upon request; provides
comments to the County’s Risk Management Department regarding traffic issues for permitted
events; participates in the annual County Capital Improvement Plan (CIP) process with the Road
Department; applies for grants for enhanced bicycle and pedestrian facilities in coordination
with the Bicycle and Pedestrian Advisory Committee (BPAC); participates in Oregon Department
of Transportation (ODOT) funded refinement planning; coordinates road issues with Bureau of
Land Management (BLM) and the United States Forest Service (USFS) for urban interface plans;
and serves on several local and regional transportation committees, most notably BPAC, the Bend
Metropolitan Planning Organization Technical Advisory Committee, and Central Oregon Area
Commission on Transportation Technical Advisory Committee (TAC).
Floodplain & Wetlands Planning
Responsible for providing comments and expertise on land use applications, code enforcement,
and general property inquiries that require development, fill, or removal in mapped floodplain
and wetland areas. Staff maintains certification as an Association of State Floodplain Managers
(ASFPM) Certified Floodplain Manager to provide customers with up-to-date and accurate
information regarding FEMA regulations, surveying requirements, and construction requirements.
Coordination is frequently required with external agencies including FEMA, US Army Corps of
Engineers, Oregon Department of State Lands, Oregon Department of Fish and Wildlife, and the
US Forest Service.
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Divisions & Services
Projects & Objectives: FY 2019-20
• LEGISLATIVE TEXT AMENDMENTS:
- Amend county code to allow churches consistent with the federal
Religious Land Use and Institutionalized Persons Act (RLUIPA) and
sign code laws.
- Amend county code to allow day care, nurseries, and childcare
facilities from a conditional use permit to a use permitted outright
(subject to site plan review).
- Amend nonfarm dwelling code to be consistent with state law.
- Amend the minor variance 10% lot area rule for farm and forest
zoned properties.
- Amend county code to define when replatting is required.
• TRANSPORTATION:
- Continue to coordinate with the City of Bend to amend the County’s
Comprehensive Plan and Development Code to allow new airport-
related businesses at the Bend Airport through a streamlined
permitting process.
- Initiate County Transportation System Plan (TSP) update in
coordination with County Road Department.
- Serve on the US 97 Parkway facilities management plan technical
advisory committee.
- Participate in the County Road Dept.’s Transportation Safety Action
Plan (TSAP) process.
- Initiate amendment to DCC 17.16.105 and related code sections
regarding access requirements to rural subdivisions.
- Serve on Wickiup Junction Refinement Plan, Terrebonne
Refinement Plan, US 20/Cook-OB Riley Tumalo, and Redmond
technical advisory committees.
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Divisions & Services
Projects & Objectives: FY 2019-20
• NONPRIME RESOURCE LANDS: Complete comprehensive plan
amendments to establish eligibility criteria for designating Exclusive
Farm Use or Forest Use zoned properties to Nonprime Resource
(NPR) Lands defined in OAR 660-004-0005(3) as “Non Resource Lands.”
Criteria also identify opportunities to re-designate six specific areas
committed to residential uses that were platted or conveyed prior to
State enabling planning legislation taking effect in Deschutes County.
Upon adoption of the NPR Lands policies, Deschutes County will
initiate legislative amendments for two zones: a NPR-10 zone that
applies solely to the six areas committed to residential uses, and a
NPR-20 zone for all other eligible lands subject to a
quasi-judicial application.
• COMMUNITY & AREA PLANS: Participate in the implementation of
Sisters Country Horizons Plan and Redmond Comprehensive Plan
Update. Engage Tumalo, Terrebonne, and Newberry Country residents
to determine if community plans, goals, and policies meet the current
and future needs of the area, and determine community interest
and readiness for a community plan update. Only one or two such
planning efforts may be initiated each fiscal year.
• GROWTH MANAGEMENT COORDINATION: Coordinate with
cities, County departments, state agencies, federal agencies and
organizations to develop and implement growth management plans,
joint management agreements, natural hazard mitigation planning,
and cooperative agreements.
• NATURAL HAZARDS: Consider implementing the wildfire mitigation
recommendations from the University of Oregon’s Community Service
Center (CSC) code audit, coordinate with the County Forester, and
consider adopting a new Wildfire Hazard Zone.
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Divisions & Services
Projects & Objectives: FY 2019-20
• AFFORDABLE HOUSING: Process City of Bend and City of Redmond
UGB amendments to implement Affordable Housing Pilot Project(s)
and amend comprehensive plan. Participate in state legislative
committee(s), and consider implementation if rural ADUs are allowed.
• OUTDOOR MASS GATHERING PERMIT AMENDMENTS: Consider
amending Deschutes County Code 8.16 pertaining to Outdoor Mass
Gatherings in coordination with County Legal Counsel if resources
are available.
• HISTORIC PRESERVATION—CERTIFIED LOCAL GOVERNMENT (CLG)
GRANT: Administer FY 2019-20 CLG Grant, including coordinating
with the Historic Landmarks Commission and City of Sisters on
prioritized items noted in the grant.
• PLANNING COMMISSION & HISTORIC LANDMARKS COMMISSION
POLICY & PROCEDURES MANUALS: Develop policy and procedures
manuals for the Planning Commission and Historic Landmarks
Commission with sub-committees of each body. The purpose of the
manual is to provide a helpful reference guide pertaining to each
commission’s unique purpose, authorities, roles, decision making
processes, applicable laws/regulations and documents, public meeting
requirements, etc.
• BEND URBAN AREA RESERVE (UAR): Support and coordinate with
the City of Bend to establish an Urban Area Reserve.
• EXCAVATION ORDINANCE: Consider and evaluate whether to
develop an Excavation Ordinance.
30
Divisions & Services
Projects & Objectives: FY 2019-20
• ONGOING ANNUAL PROJECTS:
- Conduct joint meeting / tour(s) with BOCC and
Planning Commission.
- Complete housekeeping and legislative text amendments to ensure
County Code complies with state law. Consider implementing
legislative amendments stemming from laws enacted by the
2019/20 Oregon Legislative Session.
- Population Forecast: Coordinate with the County Assessor and
Administration Office to complete the Portland State University,
Population Research Center, annual Housing Unit and
Population Questionnaire.
• TRACKING SYSTEMS: DEVELOP, MAINTAIN, AND IMPROVE
TRACKING SYSTEMS FOR:
- Comprehensive Plan and Community/Area Plan implementation
activities, updates, necessary revisions, and potential areas for
new plans.
- Destination Resort overnight lodging units.
- Limited Use Permits: Agri-tourism and other commercial events
and activities.
- Marijuana Annual Reports.
- Non-farm dwellings.
- Medical Hardships.
- Conditions of Approval, as necessary.
31
Divisions & Services
• Issue all administrative (staff) decisions for land use actions
requiring prior notice within 45 days of determination of
complete application.
(BOCC Goal & Objective: SD-1)
• Issue all administrative (staff) decisions for land use actions that do
not require prior notice within 21 days of determination of
complete application.
(BOCC Goal & Objective: SD-1)
• Process City of Bend and City of Redmond UGB amendments related
to implementation of Affordable Housing Pilot Project(s) and amend
our comprehensive plan.
(BOCC Goals & Objectives: EV-1, EV-2, EV-3, EV-4, & HP-1)
• Coordinate with the City of Bend to implement the Bend Airport
Master Plan.
(BOCC Goal & Objective: EV-2)
• Re-evaluate agricultural land designations.
(BOCC Goal & Objective: EV-2)
• Amend zoning code to comply with federal RLUIPA and sign
code laws.
(BOCC Goals & Objectives: EV-2 & EV-4)
Performance Measures
32
Staff Directory
Name Title Phone Email
Nick Lelack, AICP Community Development Director (541) 385-1708 Nick.Lelack@deschutes.org
Krista Appleby Building Inspector III (541) 385-1701 Krista.Appleby@deschutes.org
Tim Berg Applications System Analyst III (541) 330-4648 Tim.Berg@deschutes.org
Keri Blackburn Permit Technician (541) 388-6577 Keri.Blackburn@deschutes.org
Katie Borden Permit Technician (541) 385-1741 Katie.Borden@deschutes.org
Tara Campbell-Alvarez Permit Technician N/A Tara.Campbell-Alvarez@deschutes.org
Todd Cleveland Environmental Health Supervisor (541) 617-4714 Todd.Cleveland@deschutes.org
Kyle Collins Assistant Planner (541) 383-4427 Kyle.Collins@deschutes.org
Ines Curland Application System Analyst I (541) 317-3193 Ines.Curland@deschutes.org
Rainer Doerge Building Inspector III x1638 Rainer.Doerge@deschutes.org
Ami Dougherty Permit Technician (541) 385-3217 Ami.Dougherty@deschutes.org
Scott Farm Building Inspector III x1639 Scott.Farm@deschutes.org
David Farrin Building Inspector III (541) 385-1702 David.Farrin@deschutes.org
Lori Furlong Administrative Manager (541) 317-3122 Lori.Furlong@deschutes.org
Owen Gilstrap Building Inspector III x1640 Owen.Gilstrap@deschutes.org
Chris Gracia Assistant Building Official (541) 388-6578 Chris.Gracia@deschutes.org
Robert Graham Permit Technician (541) 383-6710 Robert.Graham@deschutes.org
Tracy Griffin Administrative Assistant (541) 388-6573 Tracy.Griffin@deschutes.org
John Griley Code Enforcement Specialist (541) 617-4708 John.Griley@deschutes.org
William Groves Senior Planner (541) 388-6518 William.Groves@deschutes.org
Peter Gutowsky Planning Manager (541) 385-1709 Peter.Gutowsky@deschutes.org
Judy Hackett Permit Technician (541) 385-1713 Judy.Hackett@deschutes.org
Angie Havniear Administrative Manager (541) 317-3122 Angela.Havniear@deschutes.org
Tim Heck Building Inspector III x1641 Tim.Heck@deschutes.org
Zech Heck Associate Planner (541) 385-1704 Zechariah.Heck@deschutes.org
Larry Howard Environmental Health Specialist II (541) 330-4666 Larry.Howard@deschutes.org
Brandon Jolley Building Inspector III x1625 Brandon.Jolley@deschutes.org
John Kelley Building Inspector III X1642 John.Kelley@deschutes.org
33
Staff Directory
Name Title Phone Email
Jennifer Lawrence Permit Technician (541) 385-1405 Jennifer.L.Lawrence@deschutes.org
Michael Liskh Building Inspector III x1627 Michael.Liskh@deschutes.org
Izze Liu Associate Planner (541) 388-6554 Isabella.Liu@deschutes.org
Nicole Mardell Associate Planner (541) 317-3157 Nicole.Mardell@deschutes.org
Matt Martin Associate Planner (541) 330-4620 Matt.Martin@deschutes.org
Nate Miller Assistant Planner (541) 317-3164 Nathaniel.Miller@deschutes.org
Brian Moore Building Inspector III (541) 385-1705 Brian.Moore@deschutes.org
Lisa Petersen Permit Technician (541) 317-3188 Lisa.Petersen@deschutes.org
Sherri Pinner Management Analyst (541) 385-1712 Sherri.Pinner@deschutes.org
Anthony Raguine Senior Planner (541) 617-4739 Anthony.Raguine@deschutes.org
Tarik Rawlings Assistant Planner (541) 317-3148 Tarik.Rawlings@deschutes.org
Jacob Ripper Senior Planner (541) 385-1759 Jacob.Ripper@deschutes.org
Kiley Rucker-Clamons Environmental Health Specialist I (541) 383-6709 Kiley.Rucker-Clamons@deschutes.org
Russell Robertson Building Inspector III X1643 Russell.Robbertson@deschutes.org
Peter Russell Senior Transportation Planner (541) 383-6718 Peter.Russell@deschutes.org
Todd Russell Building Inspector III x1644 Todd.Russell@deschutes.org
Randy Scheid Building Safety Director (541) 317-3137 Randy.Scheid@deschutes.org
Martha Shields Permit Technician (541) 385-1706 Martha.Shields@deschutes.org
Tanya Saltzman Associate Planner (541) 388-6528 Tanya.Saltzman@deschutes.org
Cynthia Smidt Associate Planner (541) 317-3150 Cynthia.Smidt@deschutes.org
Dan Smith Code Enforcement Specialist (541) 385-1710 Dan.Smith@deschutes.org
Jacob Smith Environmental Health Specialist I (541) 322-7181 Jacob.Smith@deschutes.org
Chris Tiboni Code Enforcement Specialist (541) 383-4397 Christopher.Tiboni@deschutes.org
Marilyn Tiboni Administrative Support Technician (541) 385-1409 Marilyn.Tiboni@deschutes.org
Hether Ward Assistant Planner (541) 388-6504 Hether.Ward@deschutes.org
Ashley Williams Administrative Assistant (541) 617-4707 Ashley.Williams@deschutes.org
Laurie Wilson Building Inspector III (541) 383-6711 Laurie.Wilson@deschutes.org
Richard Wright Building Inspector III x1626 Richard.Wright@deschutes.org