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HomeMy WebLinkAbout9-1-1Deschutes County 9-1-1 Presenter(s): Sara Crosswhite, Chris Perry and Jonathan Spring ▪FY24-25 Proposed Budget Presentation Budget Committee Meeting | May 22, 2024 Department Overview Mission: To provide prompt service in a caring, resourceful, and professional manner to those we serve. Deschutes County 9-1-1 Director 1.00 FTE Operations Manager 1.00 FTE Supervisor 9-1-1 5.00 FTE Public Safety Dispatcher II 20.00 FTE Public Safety Dispatcher I 8.00 FTE 9-1-1 Call Taker 10.00 FTE Public Safety Systems Manager 1.00 FTE Public Safety Systems Supervisor 1.00 FTE Public Safety Systems Specialist 8.00 FTE Administrative Manager 1.00 FTE Administrative Analyst 1.00 FTE Administrative Assistant 1.00 FTE Administrative Support Technician 1.00 FTE Manager Training 1.00 FTE Department Accomplishments •Successful implementation and collaboration of program between 911 and Deschutes County Behavioral Health. •Completion of three radio sites in north and west county. •New security camera system for the 911/OSP campus installed in January 2024. •Live911 software implementation partnership with Bend PD FY 24-25 911 Budget Details •Maintaining current tax levy rate of $.3618, for the 9th year in a row. •Statewide Telephone Tax received quarterly from OEM. •IT/Radio- Service Level Agreements with police, fire, non-public safety partner agencies. 24-25 RESOURCES FY 24-25 911 Budget Details •There are no significant changes to current M&S expenses from last fiscal. As we continue to hire, we expect to have less in personnel savings in the FY25 fiscal year. •1.00 new Operations Supervisor FTE included in the proposed budget. 24-25 REQUIREMENTS FY 24-25 Fiscal Issues •Delays to technology updates that impact us and user agencies. •Recruiting and retaining lateral employees with a high cost of living in the region. •Continued investments into infrastructure and technology to improve service district redundancy and resilience •Interior/Exterior building expansion needs for the 9-1-1 facility. •Our agency works hard to plan out technology costs. Sometimes factors outside of our control will impact project schedule or scope which could carry a fiscal impact. •Supply Chain Issues •In FY24 the supply chain challenges generally improved, but there can still be delays for complex system components used in our telecommunications and radio site equipment. Short-term Fiscal Issues Long-term Fiscal Issues Current Challenges and Future Initiatives •Pub Ed and Outreach for expanded recruitment opportunities. •Long-Term Radio Plan Completion, what’s next in the future outside of ongoing maintenance. •Dispatch floor re-design, new consoles, sound absorption. •Execution of cloud migration initiatives for various telecommunications software applications to include CAD/RMS. •Ongoing changes to technology and expectations of the telecommunicator job. •Bringing recognition at the national level of the importance of the work that telecommunicators do, and that they are a first responder. •Technology advancements are occurring often. As Systems become more complex, that has an impact on day-to-day operations. •Recruitment/Job Applicants •Qualified applications for open positions continue to be low. Challenges Future Initiatives 710 Capital- Future Expenditures See Attachment: DC911 Capital Reserves Plan –Details Sheet FY25 Capital Projects Total: $2,700,500 FY26 Capital Projects Total: $2,140,000 FY27 Capital Projects Total: $745,000 FY28 Capital Projects Total: $865,000 FY29 Capital Projects Total: $2,265,000 Fund 705 Five-Year Forecast Five Year Levy Rate Projections -705 Five Year Levy Rate Projections -710 Thank you Any Questions?