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HomeMy WebLinkAboutCash Controls - 4HReport# 04/05 - 8 (Dated July 22, 2005) EXTENSION AND 4-H COUNTY SERVICE DISTRICT - Review of Internal Controls Over Receipts Presented to the Deschutes County Audit Committee by the Internal Audit Program David Givans, CPA – County Internal Auditor Report# 04/05 - 8 Dated July 22, 2005 Deschutes County, Oregon Report# 04/05 - 8 (Dated July 22, 2005) {This page intent ionally left blank} Report# 04/05 - 8 (Dated July 22, 2005) To: Audit Co mmittee CC: Mike Daly, Tom DeWolf From: David Givans, Count y Internal Auditor Subject: Internal Audit Report on Extension and 4-H County Service District (Report #04/05 - 8) Date: July 22, 2005 The enclosed audit report provides informat ion concerning the internal control structure of the Deschutes County Extensio n and 4-H County Service District (the District) as it relates to handling of receipts. Informat ion contained in this reports is from interviews and observat ions performed. Audit results have been discussed with the District as well as appropriate Oregon State Universit y Extension Staff. Management’s response is included at the end of this report and addresses the findings and reco mmendat ions. The staff of District were cooperative and responsive during the review. Deschutes County, Oregon Internal Audit Program David Givans, CPA County Internal Auditor Deschutes Services Center 1300 NW Wall St., Suite 200 Bend, OR 97701 Phone: 541-330-4674 Fax: 541-385-3202 davidg@co.deschutes.or.us Report# 04/05 - 8 (Dated July 22, 2005) {This page intent ionally left blank} Report# 04/05 - 8 (Dated July 22, 2005) EXTENSION AND 4-H COUNTY SERVICE DISTRICT - Review of Internal Controls Over Receipts TABLE OF CONTENTS: EXECUTIVE SUMMARY 1. INTRODUCTION 1.1. Background …………………………………………………………………….…... 1 1.2. Object ives and Scope …………………………………………………………...…. 2 1.3. Methodology …………………………………………………………………..…… 2 2. FINDINGS 2.1. Laws, regulat ions and policy ………………………………………………………. 3 2.2. Controls ………………………………………………………………………….. 3-9 2.3. Performance ….……………………………………………………………….... 9-10 3. RESPONSE FROM MANAGEMENT ……………………………………..... 11-13 Report# 04/05 - 8 (Dated July 22, 2005) {THIS PAGE LEFT BLANK} Report# 04/05 - 8 (Dated July 22, 2005) i EXTENSION / 4-H County Service District – Evaluation of Internal Controls Over Receipts Report# 04/05 - 8 (Dated July 22, 2005) EXECUTIVE SUMMARY Purpose This audit was init iated in response to the County’s desire to review the internal controls over its cash handling. This audit is one of a number of limited scope audits to review internal controls over receipt ing of monies. The report also includes managements’ response to these recommendat ions. Results in brief Audit findings result from incidents of non-co mpliance with stated procedures and/or departures from prudent operation. The findings are, by nature, subject ive. The fo llowing highlights the significant findings presented to management for consideration in a summarized format. The findings and an excerpt of the associated recommendat ion include: LAWS, REGULATIONS AND POLICY Monies are not deposited daily and sometimes not weekly It is reco mmended that District staff establish procedures to deposit all District monies on a daily basis in accordance with Count y po licy. It is reco mmended that OSU monies received to be deposited in accordance with those policies, which is probably weekly but at times may be daily. It is reco mmended the monies receipted on behalf of other organizat ions be accounted for unt il deposited and locked up. For non-profit organizat ion monies, the underlying accounting should be provided to the organization with a copy to the bookkeeper (if applicable). It is recommended for monies held at the end of the day to be secured in a safe or locking file cabinet. Tamperproof bank bags may be utilized for counted and reconciled mo nies. CONTROLS District customers are not provided receipts It is reco mmended the District obtain and utilize receipt books conforming to County policy. From discussio ns with staff, it appears the receipt book should be in triplicate so one can be Report# 04/05 - 8 (Dated July 22, 2005) ii provided to the customer, one can be retained, and one can be provided to the office manager with the monies. The office manager should track the receipt numbering to assure they have received monies for all o f the receipts issued. The receipt books used by District staff should have the name of the District on them so it is clear who received the monies. It is reco mmended that monies, received by mail, be logged into a schedule (probably by the office manager) so that monies may be reconciled through to deposits. This log may be computerized and used to aggregate monies co llected by organizat ion. A receipt may be issued for total mail payments received to facilitate having all monies received represented in receipts. Supporting documentation should be notated with the form and amount of payment received and forwarded to the appropriate staff for accounting. Monies received should be centralized with the office manager for deposit. A supervisor should periodically validate deposits to receipts issued and the accounting records. The monies received are not deposited intact It is reco mmended the monies received be deposited intact to Deschutes Count y 4-H Leaders Associat ion and then an invo ice submitted for the amount due to OSU for publicat ion costs. This might also beco me part of the account ing for monies received. The District needs additional endorsement stamps It is reco mmended District staff endorse all inco ming checks when the mail is opened or upon receipt. It is reco mmended the District obtain a County endorsement stamp for the District. County Finance has since ordered an endorsement staff for the District. It is recommended the District work with non-profits organizat ions, they receive mo nies for, to ident ify what endorsement stamps are needed. No formal agreement defining roles and responsibilities between the District and non-profit organizations It is reco mmended the District consider developing operational agreements with non-profit organizat ions to better define the nature and extent of services that can or will be provided and the coordinat ion of those services to fulfill the District’s purpose. The District should establish sufficient internal controls to cover these requested services. Written accounting policies and procedures concerning duties of staff are insufficient It is reco mmended District staff document their accounting policies and procedures. The procedures should emphasize the areas of monitoring, supervision and segregat ion of dut ies. Report# 04/05 - 8 (Dated July 22, 2005) iii Lack of adequate segregation of duties between 4-H Leaders Association and the District It is reco mmended the District not be the direct recipient of 4-H Leaders Association bank statements. It is recommended that District staff transit ion, as soon as possible, the accounting dut ies to the 4-H Leaders Associat ion or their contracted bookkeeper. It is reco mmended the District provide an account ing of mo nies received and deposited on behalf o f any non-profit organizations. The non-profit organizat ion should be encouraged to reconcile deposits to the accounting informat ion provided. It is reco mmended that District services to non-profit organizat ions about receipt ing of mo nies, be limited to making timely deposits to authorized bank accounts. Other services might be contemplated given appropriate controls and agreement. It is reco mmended that any check stock retained be maintained in a locked file cabinet. The check stock should be controlled by recording the stock on hand and maintaining a list of issued check numbers. It is reco mmended for District staff to leave co llectio n and scho larships decisio ns to the associated non-profit organizat ion Volunteer coordinator utilizes credit cards with District name for 4-H business It is reco mmended these cards be destroyed. It would be better if the Deschutes County 4-H Leaders Associat ion established appropriate policies and guidelines for handling of vo lunteer paid expenses that District staff could fo llow. Some received monies are commingled with change funds It is reco mmended change monies be secured. Monies in excess of the authorized $10 should be deposited. Each day the drawer should start only with the authorized change funds of $10 and should be verified by custodian of those monies. PERFORMANCE Use of accounting software inefficient It is reco mmended the District consider conso lidat ing procedures and software to account for monies being received. Report# 04/05 - 8 (Dated July 22, 2005) iv OSU Registration system improvement needed It is reco mmended a supervisor periodically reconcile deposits to registration informat ion entered. In order to facilitate this with the exist ing software, District staff should work with OSU staff to ask for improvements in the software so they can better utilize the power of the system. This would require: date sensit ive reports and reports of monies receipted by category (including relevant fields and receipt number). Report# 04/05 - 8 (Dated July 22, 2005) Page 1 1. INTRODUCTION 1.1 BACKGROUND Audit Authorit y: As approved by Deschutes County’s Audit Committee, a review was conducted of the internal controls over receipts for the Deschutes County Extensio n and 4-H County Service District (the District). The Audit Co mmittee authorized the audit by its approval o f the County’s internal audit workplan for fiscal year 2004/2005. Purpose of Audit: This audit was init iated in response to the County’s desire to review the internal controls over its cash handling. This audit is one of a number of limited scope audits to review internal controls over receipt ing of monies. This report also includes managements’ response to these recommendat ions. The District The voters of Deschutes County approved the format ion of the District in 1982. The District operates on a 2.24 cent per thousand permanent rate. The funding is used to support the Oregon State Universit y Extensio n services to the people of Deschutes County. OSU Extensio n offers programs in 4-H, youth, agriculture, home econo mics, horticulture, and energy conservat ion. An advisory co mmittee assists staff in planning, promoting, developing, implement ing, and evaluat ing programs to meet the needs and interests of County residents. The District works with various non-profit organizat ions including the Deschutes County 4-H Leaders Associat ion. Internal Controls: Government is responsible for using public assets and public funds in a prudent and responsible manner. Public sector managers in turn are responsible for developing and maintaining procedures to protect public assets and promote efficient and effect ive services. These procedures and the environment promoted by management are called internal controls. Management is ult imately responsible for implement ing appropriate internal control systems. Effect ive internal controls minimize the potential for errors and/or irregularit ies to occur. If they do occur, effect ive internal controls detect such errors and/or irregularit ies in a t imely manner during the normal course of business. An effect ive system of internal controls: · Safeguards assets fro m waste, fraud and inefficient use · Promotes accuracy and reliabilit y in the account ing records · Encourages and measures co mpliance wit h established practices · Evaluates the efficiency of operations The audit disclo sed certain po licies, procedures and practices that could be improved. The audit was neit her designed nor intended to be a detailed study of every relevant system, procedure or transact ion. Accordingly, the opportunit ies for improvement presented in the report many not be all-inclusive of areas where improvement may be needed. Report# 04/05 - 8 (Dated July 22, 2005) Page 2 1.2 OBJECTIVES and SCOPE Audit objectives: The object ives of the audit were: 1. To review the internal control structure and internal procedures to handle receipts. Opportunities for increased efficiency and effect iveness were included in the recommendat ions when applicable. Scope: The audit was limit ed to the District’s receiving of mo nies during the normal course of business as described during May 2005 interviews and observat ions. The review procedures were not extensive enough to provide an overall conclusion as to the effect iveness of the internal control system for the District. Since the most of the monies received by District staff are monies for OSU or the 4-H Leaders Associat ion (the Associat ion), the focus was on ways to control these monies while they are under the control of District staff. The audit procedures did not focus on procedures in place by these other organizat ions and were limited to those duties being provided by District staff and their appropriateness. 1.3 METHODOLOGY The audit involved gaining an understanding o f the receipting control environment as described by management and staff during interviews. This review is, by nature, subject ive. Audit procedures were limited to: · Developing an understanding of District issues through review o f audit reports and associated recommendat ions issued by other local governments. · Interviews with District staff to ident ify procedures and related internal control environment. · Observations of actual transact ions and procedures to see how the procedures were being performed. The audit was conducted in accordance with Government Auditing Standards issued by the Comptroller General of the United States. 2. FINDINGS Some internal controls over receipts are in place but more segregation of duties, monitoring controls and supervisory controls could be used to assure monies received and receipted are protected until deposit with the appropriate ent ity. Report# 04/05 - 8 (Dated July 22, 2005) Page 3 2.1 Laws, regulations and policy Monies are not deposited daily and sometimes not weekly District staff are not routinely making deposits on a daily basis and so met imes not weekly. Monies are not secured in a locked file cabinet or safe. Monies held for deposit include District monies, OSU monies, and non-profit organizat ion monies. Some mo nies received are held for the non-profit organizat ion’s Treasurer to pick up and deposit. The vo lunteer coordinator indicated that sometimes the undeposited 4-H cash is used for change during 4- H events. All staff have access to areas that monies are kept. The monies may or may not be accounted for by staff but there is no indication the organization receives an account ing for the monies received. County po licy (P-1999-075) requires all mo nies received to be deposited within 24 hours with the Treasurer’s Office or the Bank. OSU policy (FIS 1401-01) indicates that “Unless the total is more than $1,000 and there is sufficient justification, deposits must be made daily. Under no circumstances should deposits be held for longer than one week.” Money not deposited that day should be secured in a safe or locking file cabinet. Wit hout sufficient physical securit y and accounting of mo nies received, it would be difficult to know if all mo nies are deposited. Monies not deposited could be misappropriated. It is recommended the monies, receipted on behalf of other organizations, be accounted for until deposited and locked up. For non-profit organization monies, the underlying accounting should be provided to the organization with a copy to the bookkeeper (if applicable). It is recommended for monies held at the end of the day to be secured in a safe or locking file cabinet. Tamperproof bank bags may be utilized for counted and reconciled monies. It is recommended that District staff establish procedures to deposit all District monies on a daily basis in accordance with County policy. It is recommended that OSU monies received to be deposited in accordance with those policies, which is probably weekly but at times may be daily. As discussed further in this report, an agreement should be made with non-profit organizations as to the expected time frame for delivery of deposits to the Bank or delivery to one of their officers. It is recommended for this to be daily but no greater than weekly. 2.2 Controls District customers are not provided receipts District staff are not routinely providing customer receipts on collect ion of monies. Monies are somet imes received in cash. The District, itself, receives very litt le outside monies. Report# 04/05 - 8 (Dated July 22, 2005) Page 4 However, District staff receive mo nies for OSU or non-profit organizat ions for activit ies including class registrations, fair entries, sponsorships, fundraising and publicat ions. The District has an un-numbered receipt book that is used infrequent ly. A pre-numbered OSU receipt book is used primarily to transmit account ing informat ion to OSU. County po licy #1999-075 requires all invo icing for goods and services and subsequent collect ion shall be recorded using pre-numbered forms imprinted with the Count y’s name and department. No departments will use “generic” receipts. Departments using such “generic” receipts should retain the receipt books but effect ively void any unused receipt stock. The use of generic receipts books provides an ineffective control over monies receipted. Given the current system, it would be difficult to determine if all mo nies received are deposited or turned over to the proper organizat ion. Oversight by the non-profit organizat ions and OSU is limited. It is recommended the District obtain and utilize receipt books conforming to County policy. From discussions with staff, it appears the receipt book should be in triplicate so one can be provided to the customer, one can be retained, and one can be provided to the office manager with the monies. The office manager should track the receipt numbering to assure they have received monies for all of the receipts issued. The receipt books used by District staff should have the name of the District on them so it is clear who received the monies. It is recommended that monies, received by mail, be logged into a schedule (probably by the office manager) so that monies may be reconciled through to deposits. This log may be computerized and used to aggregate monies collected by organization. A receipt may be issued for total mail payments received to facilitate having all monies received represented in receipts. Supporting documentation should be notated with the form and amount of payment received and forwarded to the appropriate staff for accounting. Monies received should be centralized with the office manager for deposit. A supervisor should periodically validate deposits to receipts issued and the accounting records. In situations where there is a class or event where all participants are listed and there is insufficient time and resources to provide individual receipts, one person should be responsible for collecting monies. When possible, another person should be responsible for noting attendance and payment on the class list. Attendance sheets should be maintained for verification and a person separate from the person collecting the money should reconcile the monies to the event participants. Fees collected may be transferred to one pre-numbered receipt. One additional consideration for monies received, is the need to pass on important donation information from contributors to the non-profit organizations. Such checks should be photocopied and passed on to these organizations (or their representative) so their responsibilities for providing a charitable contribution receipt can be met. Report# 04/05 - 8 (Dated July 22, 2005) Page 5 The monies received are not deposited intact Monies received, primarily for 4-H registration fees, are separated and some go to 4-H Leaders Associat ion and so me to OSU. Some of the mo nies are due to OSU for publication costs but, instead of processing a payment request to the Deschutes County 4-H Leaders Associat ion, these monies are pulled from the registration monies. Amounts received are accounted for in various ledgers wit hin a Quicken accounting program. The accounting informat ion of mo nies received is not shared with anyo ne or used to reconcile to monies deposited. All receipts should be deposited intact in the form received (i.e. cash or check). In no instance should personal checks or those of customers be cashed fro m undeposited funds. Wit hout sufficient controls over collected monies, mo nies might be exchanged or removed without appropriate oversight. It is recommended the monies received be deposited intact to Deschutes County 4-H Leaders Association and then an invoice submitted for the amount due to OSU for publication costs. This might also become part of the accounting for monies received. The District needs additional endorsement stamps District staff do not have a County endorsement stamp and have been sending County deposits via interoffice mail and wit hout endorsement. Monies are also received for Deschutes County 4-H Leaders Associat ion and these checks are not always endorsed immediately upon receipt. All checks (or negotiable instruments) should be endorsed upon receipt. Endorsing all checks received upon receipt minimizes the opportunit y for misuse. Endorsement stamps should include at least the organizat ion’s name; bank name and account number; and indicate “for deposit only”. It is recommended District staff endorse all incoming checks when the mail is opened or upon receipt. It is recommended the District obtain a County endorsement stamp for the District. County Finance has since ordered an endorsement staff for the District. It is recommended the District work with non-profits organizations, they receive monies for, to identify what endorsement stamps are needed. Report# 04/05 - 8 (Dated July 22, 2005) Page 6 No formal agreement defining roles and responsibilities between the District and non-profit organizations The District performs many operational duties on behalf o f non-profit organizat ions (primarily the 4-H Leaders Associat ion). There is no agreement as to the appropriate level of duties that should be performed and/or allowable to be performed. No reimbursement for services occurs. When District resources are being utilized to support the operations of a private non-profit organizat ion, the roles and responsibilit ies should be clearly defined so that the Board of County Co mmissio ners can clearly ascertain the public benefit received vs. the resources used. Without a clearly defined agreement, there is no assurance the use of District resources provide primarily a public benefit rather than primarily a benefit to a private organizat ion. District staff should only provide general support services and these should be enumerated by formal written procedures, contain proper internal controls and segregat ion of duties. The District is at risk if they do not have sufficient internal controls and segregat ion of duties for the agreed upon services performed for non-profit organizat ions. It is recommended the District consider developing operational agreements with non- profit organizations to better define the nature and extent of services that can or will be provided and the coordination of those services to fulfill the District’s purpose. The District should establish sufficient internal controls to cover these requested services. Written accounting policies and procedures concerning duties of staff are insufficient There were no current written accounting policies and procedures for the District staff. Staff routinely co llects monies on behalf o f OSU and non-profit organizat ions (primarily 4-H Leaders Associat ion). District staff have been with the District for numerous years and their duties far exceed their current job descript ions. Many of these duties include specialized programs for which instruction would be necessary. Communicat ion is an essent ial co mponent of internal controls. Written policies and procedures are effect ive for controls. Well-designed and maintained po licies and procedures enhance accountabilit y and consistency. The resulting documentation is also useful for training and cross-training personnel. The lack o f comprehensive written accounting procedures can lead to inadequately planned controls, inadequate supervisio n, poor and inadequate training, and lack of adherence to stated control procedures. It is recommended District staff document their accounting policies and procedures. The procedures should emphasize the areas of monitoring, supervision and segregation of Report# 04/05 - 8 (Dated July 22, 2005) Page 7 duties. In addition, staff should document the extent of their daily duties and the applications they use to facilitate cross training. Lack of adequate segregation of duties between 4-H Leaders Association and the District A number of services are being provided by District staff to the Deschutes County 4-H Leaders Associat ion, which may be inappropriate. These would include: · District staff are providing account ing services including - writing checks, - maintaining supporting informat ion, - reconciling bank statements, and - providing annual account ing reports for use by the organizat ion in preparing their returns. · The District receives all bank statements for the 4-H Leaders Association. Staff currently provide the general account statement to the Treasurer. There are 12 bank statements that District staff are current ly keeping and filing in their o ffices, which are associated with the above account ing services. · District staff so met imes deal wit h bad checks or insufficient payment for the 4-H Leaders Associat ion class registrations. District staff do not currently obtain approval fro m the non-profit on how to administer these scholarships and bad checks. · District staff use and store 4-H Leaders Associat ion check stock. This stock is not locked up and controlled by staff. All staff have access to the stock. Staff are not signers on these accounts. Duties should be segregated so that no one person is responsible for receiving, reconciling, depositing mo ney and posting payments. As noted earlier, District staff receive mo nies for the 4-H organizat ion and make deposits on behalf of the organizat ion. Collection po licy should be set and administered by the 4-H organization. It should not be the responsibilit y of District staff to decide how non-profit monies should be used. Bank statements represent original financial documents of the organizat ion and should be received by the organizat ions Treasurer and shared accordingly. Bank statements provide and independent resource of what has actually been received and disbursed from accounts. Reconciliat ions of the activit y are an important control element in all accounting systems. Check stock should be properly controlled and safeguarded in a locked cabinet or safe. Wit hout sufficient segregation of duties, it may be nearly impossible to detect that monies are missing. From discussio ns with District staff, it appears the 4-H will be moving many o f the duties, noted above, to an outside bookkeeper. It is recommended the District not be the direct recipient of 4-H Leaders Association bank statements. It is recommended that District staff transition, as soon as possible, the accounting duties to the 4-H Leaders Association or their contracted bookkeeper. Report# 04/05 - 8 (Dated July 22, 2005) Page 8 It is recommended the District provide an accounting of monies received and deposited on behalf of any non-profit organizations. The non-profit organization should be encouraged to reconcile deposits to the accounting information provided. It is recommended that District services to non-profit organizations, in regards to receipting of monies, be limited to making timely deposits to authorized bank accounts. Other services might be contemplated given appropriate controls and agreement. It is recommended that any check stock retained be maintained in a locked file cabinet. The check stock should be controlled by recording the stock on hand and maintaining a list of issued check numbers. It is recommended for District staff to leave collection and scholarships decisions to the associated non-profit organization. Volunteer coordinator utilizes credit cards with District name for 4-H business The District’s vo lunteer coordinator utilized their personnel credit to obtain two credit card accounts for use in Deschutes County 4-H Leaders Associat ion activit ies. The cards indicate they are for Deschutes County/ 4-H. The vo lunteer coordinator is the only signer on these accounts. The Deschutes County 4-H Leaders Associat ion direct ly pays fro m statements on these accounts. The County rescinded po licies allowing for department credit card usage. Since then, credit cards are allowed in only the most controlled circumstances such as County po licy covering emergency use by the Sheriff’s Department. Given that the County policy has discouraged the use of County credit cards, it can be assumed that this usage is discouraged at the District level. The credit card labeling indicates a connect ion wit h the Deschutes County / 4-H District. It is recommended these cards be destroyed. It would be better if the 4-H Leaders Association established appropriate policies and guidelines for handling of volunteer paid expenses that District staff could follow. As a note - the County encourages employees to use County accounts with vendors, local and non-local, or establish credit with vendors instead of using personal funds. These are billed and supporting documentation and approval reviewed during payment. Some received monies are commingled with change funds District staff has kept some $20-$40 in received monies (fro m small publicat ions) with change monies in an unlocked drawer. The monies are accessible by more than one staff person at a time. Staff indicated their authorized OSU change monies were $10. The District has no authorized change monies. Monies in the drawer had not been counted and Report# 04/05 - 8 (Dated July 22, 2005) Page 9 there were no receipts to account for monies in the drawer. Access to cash drawers should be limited. Sole custody over cash register drawers is the most effective way to track problems in the event the mo nies and activit y reports do not reconcile. All mo nies received should be receipted. Wit h insufficient documentation of monies received; insufficient physical securit y o f the cash drawers (due to concurrent or overnight access); unt imely deposit of monies co llected; and co mmingling wit h change monies, these revenues could be stolen without notice. It is recommended change monies be secured. Monies in excess of the authorized $10 should be deposited. Each day the drawer should start only with the authorized change funds of $10 and should be verified by custodian of those monies. As noted in a previous recommendation, all customers should receive a receipt on sales. 2.3 Performance Use of accounting software inefficient Numerous Quicken ledgers are used by District staff to enter monies to be tracked. One staff person uses the accounting so ftware to facilit ate custody of these funds unt il they are handed over to other District staff. Other District staff use, yet other Quicken ledgers, to post accounting for the Deschutes County 4-H Leaders Associat ion. It is not possible to get an overall account ing from any one system. Account ing so ftware should be ut ilized to streamline input and provide control over the number and amounts of receipts. If possible, staff should only input the informat ion once. Potential software solut ions could include QuickBooks or a spreadsheet program like Excel. QuickBooks is a more powerful account ing system (than Quicken) and may be utilized to accumulate all of the data currently being arranged in mult iple ledgers. Receipts can be accounted for in mult iple revenue accounts that are currently represented by the separate ledgers in Quicken. It is also possible to report on the activit y in a more meaningful manner. This might allow for easier reconciliat ion to the deposits. QuickBooks also offers an online versio n, which can be used by mult iple staff and be accessed remotely. Spreadsheet programs (as in Excel) could also be used to gather and report on receipts issued and mo nies deposited. It is recommended the District consider consolidating procedures and software to account for monies being received. OSU Registration system improvement needed From discussio ns with District staff, the OSU registration system has the capacit y to accept receipt informat ion but has a poor reporting interface to report on these receipts. Therefore, Report# 04/05 - 8 (Dated July 22, 2005) Page 10 the receipting system has not been utilized. Reconciling act ivit y in the registration system to the monies received would be a useful control. Fair registrants’ sign up for projects and these are entered into the OSU program and into three separate Quicken ledgers to track the mo nies to the 4-H Leaders Associat ion and OSU. The informat ion in the OSU system and Quicken are not reconciled. Computerized systems should have sufficient reports and controls to allow sufficient mo nitoring and supervisio n. Wit hout a reconciling of monies to the registrant database, it would be difficult to know if all mo nies have been accounted for. It is recommended a supervisor periodically reconcile deposits to registration information entered. In order to facilitate this with the existing software, District staff should work with OSU staff to ask for improvements in the software so they can better utilize the power of the system. This would require: date sensitive reports and reports of monies receipted by category (including relevant fields and receipt number). Report# 04/05 - 8 (Dated July 22, 2005) Page 11 6. REPONSE FROM MANAGEMENT (responses bolded/italics) 2.1.a. – It is recommended the monies receipted on behalf o f other organizat ions be accounted for until deposited and locked up. For non-profit organizat ion monies, the underlying accounting should be provided to the organizat ion wit h a copy to the bookkeeper (if applicable). Agreed 2.1.b. – It is recommended for monies held at the end of the day to be secured in a safe or locking file cabinet. Tamperproof bank bags may be utilized for counted and reconciled mo nies. Agreed 2.1.c. – It is recommended that District staff establish procedures to deposit all District mo nies on a daily basis in accordance wit h County policy. Receive state, county, and organization monies. State will be deposited weekly as per OSU policy. County will be deposited daily as per county policy. Non-profit organization will be deposited by that association. 2.1.d. - It is recommended that OSU monies received to be deposited in accordance with those policies, which is probably weekly but at times may be daily. OSU monies deposited weekly as per OSU policy. 2.1.e. – As discussed further in this report, an agreement should be made wit h non-profit organizat ions as to the expected time frame for delivery o f deposits to the Bank or delivery to one of their officers. It is recommended for this to be daily but no greater than weekly. Agreed 2.2.a. – It is recommended the District obtain and utilize receipt books conforming to County po licy. From discussio ns with staff, it appears the receipt book should be in triplicate so one can be provided to the customer, one can be retained, and one can be provided to the office manager with the monies. The office manager should track the receipt numbering to assure they have received monies for all o f the receipts issued. The receipt books used by District staff should have the name of the District on them so it is clear who received the monies. Agreed 2.2.b. – It is recommended that monies, received by mail, be logged into a schedule (probably by the o ffice manager) so that monies may be reconciled through to deposits. This log may be computerized and used to aggregate monies co llected by organizat ion. A receipt may be issued for total mail payments received to facilitate having all mo nies received represented in receipts. Supporting documentation should be notated with the form and amount of payment received and forwarded to the appropriate staff for accounting. Monies received should be centralized with the office manager for deposit. A supervisor should periodically validate deposits to receipts issued and the accounting records. Agreed Report# 04/05 - 8 (Dated July 22, 2005) Page 12 2.2.c. In situations where there is a class or event where all part icipants are listed and there is insufficient time and resources to provide individual receipts, one person should be responsible for collect ing monies. When possible, another person should be responsible for noting attendance and payment on the class list. Attendance sheets should be maintained for verification and a person separate from the person collect ing the money should reconcile the mo nies to the event participants. Fees co llected may be transferred to one pre-numbered receipt. Agreed 2.2.d. – One addit ional considerat ion for monies received, is the need to pass on important donation information fro m contributors to the non-profit organizations. Such checks should be photocopied and passed on to these organizat ions (or their representative) so their responsibilit ies for providing a charitable contributio n receipt can be met. Agreed 2.2.e. – It is recommended the monies received be deposited intact to Deschutes Co. 4-H Leaders Associat ion and then an invo ice submitted for the amount due to OSU for the publicat ion costs. This might also beco me part of the accounting for monies received. Agreed 2.2.f. – It is recommended District staff endorse all incoming checks when the mail is opened or upon receipt.. Agreed 2.2.g. – It is recommended the District obtain a Count y endorsement stamp for the District. Agreed – we have received a stamp. 2.2.h. – It is recommended the District work with non-profits organizat ions, they receive mo nies for, to identify what endorsement stamps are needed. Agreed 2.2.i. – It is recommended the District consider developing operational agreements with non- profit organizations to better define the nature and extent of services that can or will be provided and the coordinat ion of those services to fulfill the District’s purpose. The District should establish sufficient internal controls to cover these requested services. Agreed 2.2.j. – It is recommended District staff document their account ing policies and procedures. The procedures should emphasize the areas of monitoring, supervisio n and segregation o f duties. In addit ion, staff should document the extent of their daily dut ies and the applicat ions they use to facilitate cross training. Agreed 2.2.k. – It is recommended the District not be the direct recipient of 4-H Leaders Associat ion bank statements. It is recommended that District staff transit io n, as soon as possible, the accounting dut ies to the 4-H Leaders Associat ion or their contracted bookkeeper. Agreed Report# 04/05 - 8 (Dated July 22, 2005) Page 13 2.2.l. It is recommended the District provide an accounting of monies received and deposited on behalf o f any non-profit organizat ions. The non-profit organizat ion should be encouraged to reconcile deposits to the accounting informat ion provided. This office will not be making Leaders Assoc. deposits as per OSU policy Agreed on all others. 2.2.m. – It is recommended that District services to non-profit organizat ions, in regards to receipt ing of monies, be limited to making timely deposits to authorized bank accounts. Other services might be contemplated given appropriate controls and agreement. This office will not be making Leaders Assoc. deposits as per OSU policy. 2.2.n. - It is reco mmended that any check stock retained be maintained in a locked file cabinet. The check stock should be controlled by recording the stock on hand and maintaining a list of issued check numbers. Agreed 2.2.o. – It is recommended for District staff to leave collect ion and scho larships decisio ns to the associated non-profit organizat ion. Agreed 2.2.p. It is recommended these cards be destroyed. It would be better if the 4-H Leaders Associat ion established appropriate policies and guidelines for handling of vo lunteer paid expenses that District staff could fo llow. Agreed 2.2.q. – It is recommended change monies be secured. Monies in excess of the authorized $10 should be deposited. Each day the drawer should start only wit h the authorized change funds of $10 and should be verified by custodian of those monies. As noted in a previous recommendat ion, all customers should receive a receipt on sales. Agreed 2.3.a. – It is recommended the District consider conso lidat ing procedures and software to account for monies being received. Agreed 2.3.b. – It is recommended a supervisor periodically reconcile deposits to registration informat ion entered. In order to facilitate this wit h the exist ing so ftware, District staff should work with OSU staff to ask for improvements in the software so they can better utilize the power of the system. This would require: - date sensit ive reports and - reports of monies receipted by category (including relevant fields and receipt number). Agreed