HomeMy WebLinkAbout2005-2006 Work Plan & 2004 Accomplishments
DESCHUTES COUNTY
COMMUNITY DEVELOPMENT DEPARTMENT
WORK PLAN
2005 - 2006
The Community Development Department mission is to facilitate orderly growth
and development in the Deschutes County community through coordinated
programs of Planning, Environmental Health, Building Safety, Code Enforcement,
education, and service to the public.
Coordinated Services and Administration
Building Safety
Environmental Health
Planning
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COORDINATED SERVICES AND
ADMINISTRATION DIVISION
The Community Development Department (CDD) operations and systems are managed by Tom
Anderson, Director and an Administrative Analyst. This includes satellite offices in Redmond
and La Pine as well as the Bend office. There are 10 permit technicians who serve customers,
handle phone calls and process related paperwork in support of each CDD division. In addition,
CDD has an administrative supervisor, an administrative secretary, a senior secretary and a
part time secretary who provide support to all divisions.
CUSTOMER SERVICE
1. CDD customer service will continue to be the highest priority in FY 2005-06.
Management will continually assess customer feedback to ensure that the “front counter”
is run efficiently, wait times are minimized and comprehensive and accurate information
is provided. CDD’s goal is to improve the overall customer service rating by 2.5%
2. Develop additional improvements to quality customer service of the past, including
analysis of ways to improve turn around times and decrease customer waits. Benchmark
other jurisdictions for best practices. Chart the permit process and analyze it for
efficiency improvements. This will include surveys of other jurisdictions and research of
existing data.
3. Provide phone coverage Monday through Friday; return all calls within 24 hours.
4. Implement additional elements to CDD’s scanned image database. In addition to
scanning all new files received or generated on a daily basis, the next major objective is
Long Range Planning files, with particular emphasis on major subdivision/destination
resort files. This will not only give staff instant access to historical files, but will
potentially further reduce customer office visits by allowing internet access to the files.
This project will be ready to be undertaken once GIS has completed a system to link
subdivided properties to the original parent property.
5. Develop strategic plan on utilizing new Internet technology for improvements to CDD
customer service and operational efficiency. Elements to include:
CDD website on-line transactions-develop the ability to apply and pay for
building/septic permit or land use applications, or other informational requests
requiring fee payment, etc.
Field Communication: Ability of field personnel to access resources, including
LAVA, scanned records and the CDD permit system.
Other Services: Evaluate each specific service provided by CDD, and
information resources requested by customers and other agencies, for
applicability as a CDD Internet feature.
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6. Maintain seamless customer service associated with administration of the City of
Redmond building program. Ensure responsiveness to informational requests on plan
review, inspection request status, and overall permit status.
7. Complete conversion of all CDD computer systems to the new Symbion windows-based
product. This format allows more efficient use of the system by all users through
intuitive windows format navigation and change commands.
8. Develop and begin implementation of a revised strategic plan for ultimate disposition of
all of CDD’s records, both existing and those to be generated in the future. The major
emphasis in the revised plan will be to microfiche or otherwise digitize as many archived
paper records as possible, so that the Greenwood archive facility can be vacated.
9. Finalize implementation of amendments to the Noise Control Code to provide an efficient
process for those seeking temporary exemption from the code for night time road
construction. Will continue to work with the local surface mining industry on the interface
between mining operations and nearby residents.
10. Develop a means to better communicate and publicize the accomplishments of CDD
during the prior year. Investigate a document similar to Juvenile Justice’s “Report Card
to the Community” published as an insert in local newspapers.
PERSONNEL AND ADMINISTRATION
1. Provide ongoing support to the Building, Environmental Health, and Planning Divisions
in assisting in the achievement of their work plan objectives.
2. Improve team building and internal CDD communication and training opportunities.
Document bi-monthly focused training sessions and post on the CDD Intranet. Provide
more ongoing training opportunities to the permit technicians. Facilitate communication
among divisions by structuring presentations at All CDD meetings.
3. Implement basic cross-training classes for enhanced mutual coordination of CDD
divisions among staff (i.e. train inspectors to better understand land use parameters;
planners to better understand the building code, etc.). This effort should make the
services of CDD more seamless from the customer’s perspective and help ensure
that the customer is receiving the most complete answers to their questions that are
possible.
4. Establish a Technology Committee to continually assess the equipment used by CDD
staff, including computers and software, printers and scanners, audio visual equipment,
etc., to ensure that operational needs are being met. It will also be the task of this
committee to evaluate new and emerging technologies to assess their benefit to CDD,
including cost analyses.
5. In addition to ongoing facility inspections and accident investigations, the primary
objective of the CDD Safety Committee will be to draft an Emergency Action plan for the
department. Additional training and commitment of resources will be necessary to
complete this task. In addition, the committee will finalize plans for required archival of
safety records and communication of safety information to CDD employees. The ultimate
objective of the committee is to maintain CDD’s exemplary safety record while
complying with all applicable OSHA regulations.
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6. Design and construct a remodel of the Bend CDD Building. Due to changing needs and
staff sizes, it is necessary to shift the physical locations of several CDD divisions. A
space planning committee will be convened to assess the needs of each division and
design a new layout. Competitive design, purchase and implementation bids will be
sought, with the goal of accomplishing physical objectives at the lowest cost with the
least amount of disruption possible.
7. Following County-established timelines, carry out the move of the La Pine CDD office
from its present location on Huntington Road to the former Mid State Electric building.
Work tasks will include, finalizing design and furniture needs, overseeing the physical
move, and educating customers on the timing and logistics of the new location. The new
location should provide much needed space for both employees as well as lobby
customers.
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CODE ENFORCEMENT
The Code Enforcement program consists of a code enforcement technician and a law
enforcement technician from the Sheriff’s Department, supported by CDD management and the
CDD operating divisions. Code Enforcement is responsible for investigating code violation
complaints with the overriding goal of achieving voluntary compliance. If necessary, Code
Enforcement may issue citations for prosecution in Circuit Court.
1. Enhance the quality of monthly statistical analysis by examining key process milestone
statistics and developing new statistical reports. Through statistical analysis, identify
areas which require improvement and take steps to correct problems. The objective is
to maximize program efficiency by reducing the length of time cases remain in the
pipeline.
2. Propose to the Board of Commissioners, and if approved, assume responsibility for case
management associated with solid waste code enforcement, which is currently managed
by the Sheriff’s Office. The program will be fully funded by the Solid Waste department.
Implementation will include the coordination of solid waste enforcement with existing
CDD staff, which will improve operational coverage and efficiencies for both.
3. Survey other code enforcement jurisdictions and incorporate innovative practices where
appropriate. This effort will include additional involvement with the State level Oregon
Code Enforcement Association (OCEA) as well as the OCEA Central Oregon chapter,
including conference participation and networking.
4. Complete a thorough review of the Code Enforcement Procedures Manual, including
input from the Board of Commissioners, and update those sections to reflect current
practices, delete those no longer appropriate, and add provisions for updated objectives.
5. Investigate feasibility of additional proactive means of identifying potential code
violations, including follow-up on conditions attached to conditional use approvals and
use of barns for which agricultural exemptions were issued.
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GEOGRAPHIC INFORMATION SYSTEMS (GIS)
In addition to supporting mapping and geographical analysis needs to each of the operating
divisions in CDD, the GIS program’s two Analyst/Programmers are responsible for the
development and maintenance of the County’s digital spatial database and for providing state-
of-the-art mapping and data services to local governments, citizens, and businesses. In
addition, GIS serves as the webmaster for CDD’s website and coordinates the development of
custom web-based staff and customer service applications.
1. Educate CDD staff on the use of GIS data and products in their work objectives, and
identify areas where current or modified GIS capabilities may assist those objectives,
including enhanced linkages between the GIS and permit systems. Areas of particular
emphasis include:
• Digitizing Certificates of Satisfactory Completion for Environmental Health
• Create Depth to Groundwater Atlas/Maps for Environmental Health
• Design Database for Depth to Groundwater data storage for Environmental Health
• Digitizing areas covered by Conservation Agreements for Planning
• Digitizing snow load layer for Building Division
2. Work with Information Technology staff to help design and implement the Data
Warehouse for improved access to countywide databases.
3. Provide technical support for personal computers, printers, projectors and computer
systems.
4. Provide technical support, including mapping and analysis to the cities of Bend,
Redmond and Sisters for future UGB/URA expansions.
5. Convert current GIS data/applications from existing GIS formats (coverage/shape files)
to ArcGIS Geodatabase format.
6. Complete the following enhancements to the CDD Internet website:
• Environmental Health On-site Systems web page
• Subdivision Public Access Application
• Online inspection request application
• Unincorporated Community web pages
• La Pine Groundwater Program website
• Additional projects as identified during the course of the year, as time allows.
7. Update and enhance Land Use Tracking System (LUTS) to incorporate GIS data.
8. Create Technology Needs Assessment/Inventory for CDD future operations.
9. Analyze data collected from customer Internet usage (web page hits) to determine which
areas of the CDD website should receive the most focus for future enhancement.
10. Work with the Building, Planning and Environmental Health Divisions to identify possible
permits or approvals, which may be offered over the Internet. Develop a pilot program
for less complex permit applications to test effectiveness of and interest in the concept.
The objective is to enhance customer convenience and also reduce customer office
visits, keeping lobby wait times down for others in CDD offices.
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BUILDING SAFETY DIVISION
The Building Official, Dennis Perkins, 2 assistant building officials, 15 building safety inspectors,
and support staff provide construction plan review, consultation and inspection to assure
compliance with national and state building, plumbing and electrical codes. Deschutes County's
Building Safety Division interprets and enforces the state mandated Building Codes for the
people of the community through a process of education and a clear and fair application of the
Specialty Codes. The Division provides all of these services to the City of Redmond through a
contract and provides various services to Lake, Crook and Jefferson Counties and the State of
Oregon Building Codes Division on an “as needed" basis.
1. Continue to maintain 10 day maximum turnaround time for all plan reviews.
2. Continue to maintain 24 hour inspection turnaround time.
3. Maintain a close working relationship with all the Fire Departments in the County. These
relationships must be maintained during all commercial plan reviews to ensure both
building code and fire code issues are being addressed.
4. Continue to maintain services as outlined in all Intergovernmental Agreements (IGAs)
currently in effect with the State of Oregon, Lake County, Jefferson County, Crook
County and the City of Redmond.
5. Support the Redmond City Building Department as needed to ensure their operating
plan remains in compliance.
6. Continue efforts to ensure local continuing education opportunities are made available.
This is done primarily through participation in the Central Oregon International Code
Council (ICC) Local Chapter Education Committee.
7. Provide in house training for changes expected in the State Building Codes, including
permitting, administration and consistency in all code interpretations.
8. Provide training in our methods of commercial structures permitting and plan review.
This training will be specific to Permit Technicians and Plan Reviewers, with the goal of
becoming consistent in commercial building procedures throughout the various
permitting offices.
9. Review options for an Intervoice Response (IVR) permitting system, allowing telephone
inspection requests and inspection results to be automatically scheduled and recorded in
the computer database. This goal will require coordination with other County
departments, particularly Information Technology.
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10. Subject to approval by the Board of Commissioners, facilitate the local adoption of a
Certified Master Builder program. Certified Master Builder is a designation provided for
by the Oregon Building Codes Division. When certain credentials are obtained by a
builder, they are given the opportunity to self inspect various aspects of the Building
Code requirements. Deschutes County Building Safety Division will work with the local
builders to insure that the master builder program will benefit the community as
designed.
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ENVIRONMENTAL HEALTH DIVISION
The Environmental Health Division (Division) is managed by Dan Haldeman, Director. The staff
consists of 6 sanitarians; a sanitarian trainee, and an administrative secretary. The
Environmental Health Division provides plan review, consultation and inspection of regulated
public facilities (restaurants, pools, tourist facilities, schools and day cares) and on-site sewage
disposal systems. The Division also regulates public water systems for safety and works with
the County Health Department on a variety of epidemiology programs and issues. The Division
is working on a special project funded by an Environmental Protection Agency (EPA) grant to
study new on-site sewage disposal technologies.
ON-SITE WASTE TREAMENT
1. Implement a countywide Operation and Maintenance (O & M) Program, which includes
creating a data base to track O & M activities and automated reminders of scheduled O
& M; creating written checklists of O & M reports; and preparing packets of informational
materials for homeowners.
2. Provide training for staff in O & M procedures, and training for O & M providers until
state certification program is activated.
3. Maintain service turn around goal of an average of 7 calendar days for permits and 14
calendar days for site evaluations.
4. Implement new Department of Environmental Quality (DEQ) on-site wastewater
treatment rules. This will involve discussing and interpreting new rules with staff,
installers and public, revising fee schedule, forms, handouts, permit procedures and web
sites to reflect the new rules.
5. Plan, analyze, hold a public forum and implement the mandate for installing de-nitrifying
on-site waster treatment technology to help solve the nitrate pollution problem in the
groundwater aquifer in South Deschutes County.
6. Participate in the South County Regional Problem Solving project in optimizing the use
of development credits in solving the nitrate pollution problem in the groundwater aquifer
in South Deschutes County.
7. Implement a follow-up policy for expired permits, hardship authorizations, and correction
notices.
8. Produce an installer’s newsletter dedicated to the new Operation and Maintenance
Program and a separate newsletter dedicated to the new DEQ on-site Wastewater
treatment rules.
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LICENSED FACILITIES
1. Attain a 95% first inspection rate for all licensed food service facilities with an 80%
second inspection rate.
2. Develop a method of tracking mobile units through change of owner and relocation.
Each unit to be posted with a license number that stays with the unit
3. Attain a 90% inspection rate for all required inspections of pool/spas and tourist facilities.
4. Develop a new license form to be printed in house. The State provided forms are
inconsistent and incompatible with our printing methods.
5 Maintain the 100% inspection rate for day care inspections
6. Complete 2 full inspections per year for all school cafeterias for the 2005-06 school
years. This commitment will require an additional 50 inspections per year.
7. Host the annual workshop for local swimming pool operators and promote other pool/spa
educational events on the County/CDD web site.
8. Maintain a high level of service within the licensed facility program. Part of this service
will be measured by keeping turn around times at less than two weeks for pool,
restaurant and mobile unit plan reviews.
9. Improve the inspection ratio (the number of temporary restaurants that apply for a
license vs. the number of facilities that receive an inspection) on temporary restaurants.
10. Improve customer service communication by providing continuing education to Public
Health Specialists on improved oral communication styles per the Environmental Health
Surveillance Network (EHS NET), federal communication study by Dr Beegle.
Provide training on better methods of written communication.
WATER PROGRAM
1. Maintain sanitary survey workload of approximately 29 inspections per year.
2. Continue to provide technical support and regulatory assistance to all 200+ public
water systems.
3. Continue to decrease the number of water systems that have histories of non
compliance (SNCs) or do not meet federal drinking water standards.
4. Expedite response time and corrective action for systems on the SNC list.
5. Increase independent enforcement action against systems that do not comply.
6. Maintain and improve the water program web page on County/CDD website.
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7. Provide additional training and responsibility to the sanitarian assisting with the water
program.
EPIDEMIOLOGY
1. Maintain the high level of communication with the Health Department by maintaining
meetings with them to discuss public health needs and how the Division and Health
Department can work together to meet those needs.
2. Develop a Food Borne Illness Investigation kit and Animal Bite/Head Submission kit;
educate all sanitarians on how to use both.
3. Continue to develop more comprehensive and consistent staff expertise on food borne
illness reporting and investigations.
4. Continue tracking the time required to maintain the current level of public service on the
epidemiology work load.
5. Poll residents of Deschutes County to determine perceived public health concerns.
Evaluate results with Division staff and Health Department staff.
6. Develop a quarterly newsletter detailing Food Borne Illness Prevention and distribute to
restaurants and local media.
7. Maintain Division representation on the West Nile Virus (WNV) Task Force.
Provide public education this spring and summer on WNV prevention.
8. Continue staff education on Rabies/Animal Bite protocol; provide copy of Department of
Human Services (DHS) Animal Bite Algorithm to ALL Central Oregon Veterinarians
and Animal Control officers.
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PLANNING DIVISION
PROVIDING COURTEOUS, TIMELY, AND PROFESSIONAL LAND USE PLANNING SERVICES THROUGH
INNOVATIVE, COST-EFFECTIVE, AND COMMUNITY-BASED SOLUTIONS.
The Planning Division consists of 17 employees under the supervision of the Planning Director,
Catherine Morrow. The Current Planning section is managed by Kevin Harrison, Principal
Planner and includes 6 associate planners, 3 assistant planners, 1 full-time and 1 part-time
secretary. The Current Planning section handles individual land use applications, zoning review
and sign-off for building and septic permits and information to the public on all land use related
issues. The section is also responsible for all addressing and road naming in the rural County.
The Long Range Planning section includes, 2 senior planners, 1 associate and 1 assistant
planner. Long Range Planning conducts public involvement to consider land use policy, updates
the County Comprehensive Plan and zoning regulations and coordinates with the cities and
agencies on planning projects.
CUSTOMER SERVICE FOR CURRENT PLANNING
1. Processing Current Planning Applications
Meet 150-day time limits for processing all current planning applications.
Issue all administrative decisions for land use actions that require prior notice
within 45 days of determination of complete application.
Issue all administrative decisions for development actions (sign permits, lot-
line adjustments etc.) and land use actions that do not require prior notice
(non-visible landscape management and abbreviated Surface Mining Impact
Area site plans) within 21 days of determination of complete application
(Note: We expect about 1000 applications next fiscal year).
Process applicant initiated code amendments to change land use regulations
to fix problems, clarify regulations and allow new uses. This averages about
8-10 amendments each year.
2. Public Contact
Counter duty, phone duty, and appointments. Counter planner available 8
a.m. to 5 p.m., Monday through Friday, except Wednesday (9 a.m. to 5 p.m.).
Provide for customer appointments with individual planners as needed. (Note:
We expect about 4,500 Planning customers next fiscal year.) Provide phone
coverage Monday through Friday; return all calls within 24 hours.
3. Monitoring Conditions of Approval and Assisting Code Enforcement
Work with Code Enforcement to respond to code complaints and to monitor
conditions of approval for land use permits. Staff: Current Planning and Code
Enforcement.
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4. Administration
Continue cost accounting system for current planning section and analyze
data from that system. Information will be used to review fees and to quantify
work tasks not directly tied to land use permits.
Increase opportunities for customers to access information through use of
technology. Areas to explore are:
a. Design and function of website
b. Readability of information
c. Monitor “hits” at CDD website to determine most popular sites
LONG RANGE PLANNING
SOUTH COUNTY REGIONAL PROBLEM SOLVING IMPLEMENTATION
1. Administer $400,000 Environmental Protection Agency (EPA) Grant
Use the United States Geological Survey (USGS) Optimization model to develop an
incentive program to use innovative on-site septic system technology for
replacement and new systems.
Work with Environmental Health Division, and the State Department of
Environmental Quality (DEQ) to provide incentives to install innovative septic
systems as a means to address groundwater pollution reduction goals.
In addition to the previous goal, staff will continue to work with the DEQ to adopt a
permanent local rule to require innovative on-site septic system technology for new
systems in the south County.
Continue implementation of the Transferable Development Credit (TDC) program.
Develop amendments to the program to implement a nitrate reduction credit tied to
installation of new on-site septic system technology. Conduct regular TDC Advisory
Committee meetings to monitor progress and develop new direction for the program.
Continue efforts to educate the public and respond to public information requests
about the County and state efforts to reduce groundwater pollution in the south
County.
Seek grant funding to continue project implementation.
2. La Pine Neighborhood Project
Complete the partition of Quadrant 2 from the remainder of the County owned land in
the Neighborhood Planning Area.
Initiate a plan to develop the County owned community facility zoned property with a
compatible use to the adjacent Senior Center; including opportunities for affordable
senior housing. This could include subdivision, infrastructure development, and/or
solicitation of a master developer.
Work with the Bend La Pine School District to adopt an agreement regarding the
proposed school site.
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Continue management of undeveloped land by completing the fuel treatment under
the National Fire Plan grant.
Amend Neighborhood Planning Area code as necessary to implement a park, open
space and trail plan based on principles of the La Pine Neighborhood Forest Plan
and firewise community standards.
3. Miscellaneous
Continue coordination with La Pine Community Action Team (LCAT).
Assist County Legal Counsel and Property Management to identify County owned
property suitable for auction.
Coordinate with the Upper Deschutes Watershed Council, Deschutes Basin Land
Trust, Deschutes River Council and County Property Management on management
options for County owned land adjacent to Deschutes and Little Deschutes Rivers in
the South County.
COMPREHENSIVE PLAN UPDATE
1. Review the Comprehensive Plan and work with the Planning Commission to develop a
work plan to initiate an update of the plan. The goal is to reorganize the existing plan to
make it easier to use and understand as a written and web based document, and not to
substantially amend existing policies. Staff: Steve Jorgensen
BEND PROJECTS
1 Participate in the Residential Land Study Technical Advisory Committee. Staff Peter
Gutowsky
2. Coordinate with the City of Bend and their consultant on master planning of the city
owned property, including the Juniper Ridge industrial land. Serve on the Project
Technical Advisory Committee. Staff: Catherine Morrow, Steve Jorgensen
3. Coordinate with and provide technical assistance to the Bend Metropolitan Planning
Organization. Staff: Steve Jorgensen
4. Work with City to complete urban reserve planning. Staff: Peter Gutowsky
5. Coordinate with the Department of State Lands (DSL) on the master planning of Section
11 (east of 27th, south of Stevens Rd.). Include the master planning of the northern
section of the County Landfill site, to allow for integration with the DSL land.
REDMOND UGB PROJECTS
1. Participate in the South Redmond Area Collaborative Planning Group to address
transportation and other issues in the Redmond Area including Pronghorn secondary
access. Coordinate with City of Redmond, Oregon Department of Transportation
(ODOT), Department of Land Conservation and Development (DLCD), National Guard,
Governor’s Office and Bureau of Land Management (BLM). Staff: Peter Gutowsky and
Steve Jorgensen
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2. Adopt an Urban Reserve for the City of Redmond. Staff: Peter Gutowsky
3. Assist with the public process for the City Urban Growth Boundary (UGB) amendment
for additional residential lands. Staff Peter Gutowsky
4. Assist Redmond in addressing and street naming update. Staff: Ed Pecoraro and GIS
5. Assist as requested by the Board of County Commissioners on planning for County
owned property east of Redmond.
SISTERS UGB PROJECTS
1. Coordinate on adoption of the new Sisters Urban Area Comprehensive Plan. Staff:
Peter Gutowsky
2. Process City initiated Urban Growth Boundary amendments.
TRANSPORTATION
1. Provide comments and expertise to current planning.
2. Complete the Transportation and Growth Management $68,000 grant funded Main
Street Plan for La Pine. This project includes working with the consultant and the
Oregon Department of Transportation (ODOT) to plan for an ODOT Special
Transportation Area Management Plan and streetscape design. Amend the
Transportation System Plan (TSP) as necessary.
3. Develop and propose a La Pine System Development Charge (SDC) program to fund
traffic light improvements. The SDC program will implement the existing ad hoc traffic
impact analysis policy and procedure. Develop an alternative for the Board of
Commissioners to consider that would fund pedestrian and bicycle projects.
4. Coordinate with Redmond and other County staff on necessary Transportation System
Plan (TSP) amendments to adopt and implement the Redmond Urban Reserve Area.
5. Convene stakeholders to develop a solution for the Taco Bell site in La Pine.
6. Participate in Oregon Department of Transportation funded refinement planning projects
for Highway 97. These projects may include planning for the Sunriver and Quarry Road
interchanges and the Wickiup Junction Interchange or bypass.
7. Continue working as requested with City of Bend on Public Transit Implementation
(ODOT grant-funded).
8. Coordinate with the Road Department to adopt a new County road standards and
specifications document consistent with our County code road standards. Standards for
La Pine, especially swales, are important as they relate to storm water conveyance and
treatment.
9. Participate in the annual County Capital Improvement Plan (CIP) process.
10. Continue work with the County Bicycle and Pedestrian Advisory Committee, including
completion of the GIS-based regional bike guide.
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11. Upon completion of a trail plan, amend the TSP to include the routes. Work with the
Bicycle and Pedestrian Advisory Committee, state, federal and other agencies and
special districts to develop an online trail guide.
12. Contingent on funding, continue work on the Environmental Assessment phase of the La
Pine Airport Feasibility Study.
13. Contingent on funding, assist in the creation and implementation of a La Pine storm
water management plan.
14. Continue to pursue opportunities for grant funding for transportation projects. Prepare
and administer grants as needed.
15. Coordinate road issues with BLM and Forest Service – Urban Interface plans.
HISTORIC
The historic resources planner will be transferred to the City of Bend effective July 1, 2005. This
planner will continue to serve the county in implementing the county code and plan regarding
Goal 5 historic resources.
1. The historic planner will meet requirements for Certified Local Government (CLG) for
Historic Resources including:
Implementation of County Comprehensive Plan and historic code.
Accepting applications and fees for alterations of Goal 5 Historic Resources and
National Register for Historic Places Historic sites.
2. Determine the future of the County historic resources web page. Work with cities to
create links between the County and city web pages.
3. Develop and execute new intergovernmental agreements (IGA) with the cities on historic
resources planning and funding.
4. Conduct workshops for County and city planners, building officials and civic groups to
educate them on the National Register Requirements, Section 106 requirements, Goal 5
requirements, and the role of the State Historic Preservation Office and the Landmarks
Commission.
5. Continue the survey of historic resources in Deschutes County (3,100 to date).
6. Work with the City of Bend to establish archiving and record management program.
PROCESS COUNTY INITIATED CODE TEXT AMENDMENTS
1. Amend Chapter 23.84, Destination Resorts, to provide process for map amendments
consistent with revisions to ORS 197.455(2).
2. Amend Section 18.116.090 to allow use of Recreational Vehicle (RV) as a medical
hardship dwelling.
3. Amend Title 17 to change for “in lieu of dedication fees for park land” to a System
Development Charge (SDC) program.
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4. Amend code to provide authority and standards for lot line adjustments. Currently, there
is no express authority for County review of lot line adjustments and no standards for
approval.
5. Amend code to address the creation of flag lots. Currently, there are no standards for
review for the creation of flag lots, which has led to transportation related problems.
6. Amend Title 19 to adopt City of Bend Area of Special Interest standards.
7. Review and revise site plan review chapter of Title 18 to make standards more clear and
objective and to increase the utility of the review and speed turn around time for
Industrial Development.
OTHER PROJECTS
1. Continue to assist the public in the process of forming Restricted Firearms Areas. Staff:
Doreen Blomé
2. Participate in the legislative session regarding land use issues, monitor possible impacts
on the County and respond as directed by the Board of County Commissioners. Staff:
Catherine Morrow
3. Provide addresses as required by County Code; work with Project Wildfire and local fire
departments to change road names as needed.
4. Coordinate with Information Technology (IT) and the Assessor’s Office to ensure
reliability of situs addressing data layer. Review list (2100) of unaddressed properties.
5. Administer programs, policies and procedures associated with the processing of
Measure 37 claims.
6. Participate in the Association of Oregon Planning Directors. Staff: Catherine Morrow.
COMMITTEE ASSIGNMENTS
Bend Metropolitan Planning Organization Technical Advisory Committee
Steve Jorgensen
Bend Traffic Safety Committee - Steve Jorgensen
Bend Transportation Technical Advisory Committee (T-TAC) - Steve Jorgensen
Commute Options Working Group - Steve Jorgensen
County Code Review Committee – Christy Morgan
Deschutes County Bicycle and Pedestrian Advisory Committee
Steve Jorgensen, Cyndi Smidt
Deschutes Mitigation and Enhancement Committee – Peter Gutowsky
Employee Benefits Advisory Committee - Christy Morgan
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Juniper Ridge Technical Advisory Committee - Catherine Morrow, Steve Jorgensen
La Pine Transportation Advisory Committee - Steve Jorgensen
Project Wildfire – Peter Gutowsky
Safety Committee
South Redmond Collaborative Planning Group - Catherine Morrow, Steve Jorgensen
Transfer Development Credit (TDC) Program Advisory Committee - Christy Morgan
Deschutes County
Community Development Department
Accomplishments – Year 2004
The Community Development Department mission is to facilitate orderly growth and
development in the Deschutes County community through coordinated programs of
Planning, Environmental Health, Building Safety, Code Enforcement, education, and
service to the public.
♦ Coordinated Services and Administration
♦ Code Enforcement
♦ Geographic Information Systems (GIS)
♦ Building and Safety
♦ Environmental Health
♦ Planning
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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2
COORDINATED SERVICES AND ADMINISTRATION
The Community Development Department (CDD) operations and systems were managed by George
J. Read, Director until April 2004, and by Tom Anderson, Interim Director and Operations Manager
thereafter. This includes satellite offices in Redmond and La Pine as well as the Bend office. There
are 10 permit technicians who serve customers, handle phone calls and process related paperwork in
support of each CDD division. In addition, CDD has an administrative supervisor, an administrative
secretary, a senior secretary and a part-time secretary who provide support to all divisions.
CUSTOMER SERVICE
1. Customer surveys collected over 2004 show customer satisfaction at all time highs, as
indicated by customer surveys following (scale is 1-Unsatisfactory to 5-Excellent):
Customer Service Questionnaire Statistics
# Returned Efficiency Courtesy Knowledge Handouts Processing
Time
Service
Compared
to
Elsewhere
Overall
Service
Yearly
Average
July - Dec 1996
45 4.37 4.75 4.44 4.19 3.81 4.44 4.49 4.36
Calendar Year 1997
155 4.50 4.72 4.48 4.21 3.91 4.21 4.44 4.35
Calendar Year 1998
121 4.58 4.78 4.59 4.02 3.73 4.07 4.29 4.29
Calendar Year 1999
107 4.58 4.65 4.60 4.23 4.17 4.53 4.53 4.47
Calendar Year 2000
78 4.63 4.68 4.59 4.24 4.10 4.39 4.47 4.44
Calendar Year 2001
80 4.80 4.90 4.81 4.47 4.47 4.85 4.78 4.73
Calendar Year 2002
82 4.62 4.79 4.70 4.58 4.39 4.71 4.49 4.61
Calendar Year 2003
76 4.62 4.81 4.53 4.38 4.36 4.62 4.73 4.58
Calendar Year 2004
46 4.81 4.94 4.74 4.61 4.61 4.84 4.79 4.76
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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2. Through increased availability of information on CDD’s website, and also due to
better information included in CDD's printed handouts, customer visits continued
to decline in 2004, despite permit and land use business volume remaining
constant. Customer visits had decreased 3.7% through October 2004, although
visits rose again in November 2004 and January 2005 due to Measure 37
activity.
3. Enhanced services to the City of Redmond under the Building plan review and
inspection contract, including disposition of inspection notes, implementation of
both the land use and code enforcement system modules, and scanning of
building footprints for the County Assessor’s office.
4. Completed first year of addressing services to the City of Redmond. The program
was a success in relieving the City of the burden and also better coordinating
addressing in the County as a whole. The contract has been renewed for a
second year.
5. Completed work on a new system associated with Road Access permits whereby
Permit Technicians can access all pertinent information, including historical
permit records, road characteristics and area information.
6. At the request of the Central Oregon Builders Association and others, added to
CDD’s website a database of road names used throughout the County and each
incorporated city. This has saved developers time in avoidance of name
duplication when new subdivisions are created.
7. Coordinated and finalized procedures for verification of potable water source for
new residential development, incorporating state building code and
environmental health rules and statutes.
PERSONNEL AND ADMINISTRATION
1. Continued the provision of tailored support to Building, Environmental Health,
and Planning Division goals.
2. Continued to improve team building and internal CDD communication and
training opportunities. Conducted bimonthly focused training sessions on code
changes, new policies and procedures, and other topics of timely interest.
3. Completed the conversion of CDD’s permit system to an updated format, which
both adds functionality for the users and allows for more efficient updating and
modification by the programmer.
4. Continued work on organization of CDD’s archived records. Planning has begun
on a system to microfiche older records in order to eliminate paper copies. Work
on a strategic plan for CDD’s archives is ongoing.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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5. Responded to an audit by the Building Codes Division on surcharges submitted
to the State. The final audit report found CDD’s system for calculating, reporting
and remitting surcharges to be exemplary. No negative finds were noted.
6. The CDD Safety Committee completed detailed safety inspections of each CDD
facility. Numerous items requiring modification were identified and corrected,
along with the need for new safety equipment and signage in several locations,
which were also completed.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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CODE ENFORCEMENT
The Code Enforcement (CE) program consists of a code enforcement technician and a
law enforcement technician from the Sheriff’s Department, supported by CDD
management and the CDD operating divisions. Code Enforcement is responsible for
investigating code violation complaints with the overriding goal of achieving voluntary
compliance. If necessary, Code Enforcement may issue citations for prosecution in
circuit court.
1. Implemented a new proactive method of generating cases, including follow-up on
temporary use permits for medical hardship and temporary construction
placements. Developed a format for follow up on annual Type III home
occupations.
2. Conducted extensive field training with a new law enforcement technician hired
by the Sheriff’s office. Since the training, issued citation volume has risen
dramatically, improving the success and closure rate of code enforcement cases.
3. Developed procedures to improve communication between CDD and the
Sheriff’s office, including joint field work and involvement of Sheriff management
in case status briefings.
4. Made presentations to the Sheriff’s office command staff on areas of mutual
benefit, including coordinating code enforcement and criminal cases, as well as
field location identification of hard to find property owners.
5. Established a Central Oregon Chapter of the Oregon Code Enforcement
Association. Recruited membership from the Cities of Bend and Redmond and
Jefferson and Crook Counties. Established monthly meetings to share ideas and
techniques.
6. In cooperation with the Legal Department, explored a new method of gaining
compliance on two long-term, difficult cases, involving liens and foreclosure. Also
identified a means of utilizing voluntary liens to finance property clean up.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
ACCOMPLISHMENTS 2004
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GEOGRAPHIC INFORMATION SYSTEMS (GIS)
In addition to supporting mapping and geographical analysis needs of each of the
operating divisions in CDD, the GIS program’s two Analyst/Programmers are
responsible for the development and maintenance of the County's digital spatial
database and for providing state-of-the-art mapping and data services to local
governments, citizens, and businesses. In addition, GIS serves as the webmaster for
CDD’s website and coordinates the development of web-based staff and customer
service applications.
1. Throughout the year, continued to train CDD employees, both individually and in
groups, on expanded use of the Local Area Virtual Atlas (LAVA) program.
2. Continued to assist in analysis and future marketing of the New Neighborhood
associated with the Regional Problem Solving (RPS) project.
3. Augmented the web-based pending land use application system with a new
system, which shows all current scanned documents, application status,
reporting period and contact planner. Provides instructions for the viewer should
they wish to make comment on the application.
4. Completed a major conversion of the CDD Internet website. The new site
features specific areas or “tracks” for different types of customers, including
contractors, realtors and title companies, property owners and other
governmental agencies. The new system will enable management to see how
customers use the website, which will allow further refinement and improvement.
5. Assisted in updates to the coordinated population forecast figures through
population modeling and build out projection. In addition, incorporated this work
for use in urban growth boundary expansion analyses.
6. Continued maintenance of the zoning layers, including updates and changes, for
each of the incorporated cities within Deschutes County.
7. Provided comprehensive plan update assistance to the Bend Metro Parks and
Recreation District.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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BUILDING SAFETY
The Building Official, Dennis Perkins, 2 assistant building officials, 15 building safety
inspectors, and support staff provide construction plan review, consultation and
inspection to assure compliance with national and state building, plumbing and electrical
codes. Deschutes County's Building Safety Division interprets and enforces the state
mandated Building Codes for the people of the community through a process of
education and a clear and fair application of the Specialty Codes. The Division provides
all of these services to the City of Redmond through a contract and provides various
services to Lake, Crook and Jefferson Counties and the State of Oregon Building Codes
Division on an “as needed" basis.
1. The 10 day turn around time for all plan reviews has been met. The 48 hour turn
around time for minor plans has been maintained and in most cases is less than
48 hours.
2. Telephone calls have been returned within the 24 hour time frame.
3. Field inspectors have been able to meet the projected “next day” turn around
time on nearly 100% of the requested inspections. Since inspections are “as
requested”, we cannot control daily volume and occasionally we receive requests
for more inspections than staffing will allow. Consequently, reschedule
inspections have occurred over the past year, however, in all cases they were
conducted the following business day.
4. The frequency of plans placed on “trouble hold”, when CDD is waiting for
additional information from the architect or contractor, has been reduced, mainly
due to the change in how plans are originally accepted. By conducting a
preliminary review at the time of application, the need to place plans in “trouble
hold” has been dramatically reduced.
5. The Building Safety Division has developed a policy for better coordination with
each fire department in the County and it has been signed into effect. This policy
will remove the confusion between fire department and building safety division
responsibilities regarding fire, life and safety plan review and inspection.
6. All intergovernmental agreements for inspection and plan review have been
serviced without exception and all are being renewed for the coming year. The
Building Safety Division currently has five separate agreements with neighboring
jurisdictions to provide the ongoing or “as needed” plan review and inspection
services.
7. Education offerings have been provided to staff with the help of the local
international Code Council (ICC) Chapter of Building Inspectors. With the various
code changes this year, this effort has been very beneficial for the inspectors.
8. The Building Safety Director has begun to offer pre-permit conferences for
commercial projects. Although this practice has been beneficial, it is somewhat
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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time consuming and difficult to schedule in our satellite offices. This practice will
need to be refined in the coming year.
9. The Division has attempted to maintain electrical code interpretation consistency
through industry continuing education classes. As a result, complaints about a
lack of consistency have decreased significantly over this past year.
10. Services provided to the City of Redmond Building Department were delivered
smoothly over the past year, with no problems noted. The original plan of
combining staff from the County and City inspection crews has been satisfactory.
An increase in staffing servicing the City of Redmond contract has been well
received.
11. Building Safety Division staff has continued to attend Building Codes Division
(BCD), Oregon Building Officials Association (OBOA) and Oregon Building
Industry Association (OBIA) activities.
12. The Building Safety Division has continued to participate in the local Central
Oregon Builders Association (COBA) Spring Home and Garden Show.
13. Telephone coverage and staff communication improved through an agreement
with our cell phone provider to allow phone-to-phone calls between staff (without
being double billed).
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
ACCOMPLISHMENTS 2004
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ENVIRONMENTAL HEALTH
Over the past year, the Environmental Health Division (Division) was team managed and
led by 2 Supervising Sanitarians, Dan Haldeman for On-Site Wastewater Treatment
systems and John Mason for Licensed Facilities. Former Director, Roger Everett, served
as a part time consultant on special projects. The staff consists of 6 sanitarians; a
sanitarian trainee, and an administrative secretary. The Division provides plan review,
consultation and inspection of regulated public facilities (water systems, restaurants,
pools, tourist facilities, schools and day cares). The Division provides site evaluations,
plan reviews, inspections, and evaluations of on-site wastewater treatment and dispersal
systems. The Division also works with the County Health Department on a variety of
epidemiology programs and issues. The Division is working on a special project funded
by the Environmental Protection Agency (EPA) grant to study new on-site sewage
disposal technologies.
ON-SITE WASTEWATER TREATMENT
1. Assessed 539 sites for feasibility for on-site waste treatment and disposal
systems, a 3% increase from 2003.
2. Issued 1,717 permits and authorizations for new and existing on-site waste
treatment and disposal systems, an increase of 2 % from the permits issued in
2003.
3. Performed 3,877 inspections to ensure proper installations of on-site waste
treatment and disposal systems.
4. Exceeded the turn around time goals for issuing permits within 7 days and
completing site evaluations within 14 days. The average turn around time for
issuing a permit was 6 days and for site evaluations was 12 days.
5. Produced two newsletters in January and December 2004, aimed at keeping on-
site septic system installers informed about new on-site regulations, policies, or
products.
6 Provided comment and direction to help the Department of Environmental Quality
(DEQ) in rule revisions for OAR 71. The main emphasis of the new rules is to
allow more on-site waste treatment options for residential homeowners.
7. Hosted the Department of Environmental Quality (DEQ) annual statewide training
sessions for on-site wastewater treatment regulators. Our Sanitarians led field
groups to tour the soils and on-site wastewater treatment systems in Deschutes
County.
8. Participated in the City of Bend Task Force to get properties served by sewage
drill holes connected to the City of Bend sewer system.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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9. In conjunction with Geographic Information Systems (GIS), created maps of the
South County with several layers of information useful to customers and
sanitarians alike.
10. Reorganized and updated the CDD website, with a new added section dedicated
to Installers of on-site wastewater treatment and dispersal systems.
NATIONAL ON-SITE WASTEWATER TREATMENT DEMONSTRATION PROJECT
1. Presented project findings in three papers at the National On-site Wastewater
Recycling Association conference in Albuquerque, New Mexico. Other reports
on the project were provided at the National Environmental Health Association
annual conference, the Idaho Environmental Health Association annual meeting,
the Oregon On-site Wastewater Association annual conference, and the DEQ
Water Quality Division meeting. The Oregon Environmental Quality Commission
also received an update on the project at one of their regularly scheduled work
sessions. Finally, the project hosted a tour of the project installations and
provided an overview to participants in a recently funded demonstration project at
Lake Skaneateles in upstate New York.
2. Completed monitoring of all innovative and conventional on-site wastewater
treatment systems and groundwater monitoring wells for the project.
3. Repaired malfunctioning systems at three private properties. One system was
replaced with another type of innovative system.
4. Provided classroom sessions and field trips on the innovative treatment systems
for County and state regulators at the annual DEQ workshop.
5. Assisted the USGS in the development of the Nitrate Loading Management
Module to continue the application of the results of the 3-dimensional
groundwater and nutrient fate and transport model produced with La Pine Project
funds.
LICENSED FACILITY INSPECTION PROGRAM
1. Attained 100% inspection rate for all licensed food service facilities with an 81%
second inspection rate. This exceeded our goal of 80%.
2. Provided Public Health plan review on 46 full service restaurants and 8 mobile
units with an average turn around time of 6.6 days from submittal to response.
This met the goal of a two week turn around time.
3. Attained 90% inspection rate for licensed public swimming pools/spa facilities.
This exceeded our goal of 50%.
4. Tested 2,111 food handlers, 67 % of which were tested by computer.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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5. Hosted a workshop for swimming pool/spa operators that was attended by 45
local operators. Received very good reviews on the workshop. This will be
continued on annual basis.
6. Updated the Sanitarians’ post-inspection, “How Did We Do?” questionnaires, that
are sent to restaurateurs. The Division continues to receive favorable comments
from these surveys.
7. Hosted a regional workshop on problem solving and consistent interpretation of
new food code for eastern region sanitarians. This class was led by the Oregon
Health Division and was attended by 15 regional sanitarians.
8. Cross trained two more sanitarians on field inspection procedures for licensed
pools and spas. We now have 4 trained County pool/spa inspectors.
WATER PROGRAM
1. Completed 22 sanitary surveys of public water systems, 5 deficiency follow-ups
and responded to 15 water quality alerts.
2. Investigated 16 significant non-compliers (SNC- systems with histories of non-
compliance) and resolved/removed 11 systems on the EPA SNC list. Continued
to improve overall compliance including one formal enforcement action.
3. Assisted 32 water system operators in developing and implementing required
emergency response plans through on-site and phone consultations. Received
and reviewed 10 completed emergency response plans.
4. Provided technical and regulatory assistance to all public water system operators
in Deschutes County regarding rules, monitoring, violations, public notice,
complaints, etc.
5. Hosted the annual water system workshop for approximately 70 small community
water system operators.
6. Developed a CDD Internet web page now available for public access to
information about the water program.
7. Cross trained a sanitarian to assist with sanitary surveys and alert responses.
8. Continued to improve electronic communication with water system operators and
now send and receive important water related information to approximately 30
water system operators.
9. Improved the County database of active systems and continued to assist state
drinking water program in updating the Safe Drinking Water Information System
(SDWIS).
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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EPIDEMIOLOGY
1. Continued communication between the Environmental Health Division (Division)
sanitarians and the County Health Department, working with Communicable
Disease nurses on complaint investigations.
2. The Division received and responded to 83 food borne illness reports and/or
complaints from the public.
3. Division staff served on the West Nile Virus Task Force to develop information
for public dispersal on modes of transmission, prevention and symptoms of the
virus
4. The Division received over 40 animal bite reports from veterinarians and over
100 animal bite reports from animal control officers. Each report requires a call
to the bite victim, the animal owner (to verify quarantine procedures) and/or
return calls to the veterinarians.
5. The Division reviewed over 120 reported and confirmed disease forms completed
by the Health Department. These reports (confirmed Salmonella, Gardia and
Hepatitis A, among others and are reviewed by the Division to verify that persons
with these diseases and/or house mates are not working in restaurants or other
regulated public health facilities.
6. Provided education on animal bite protocol and procedure to St. Charles Hospital
Emergency Room staff.
7. Assembled and distributed educational material on mold control, hazards and
proper abatement, as well as providing referrals on many other environmental
concerns such as indoor air contamination, blue-green algae and others, in
response to over 90 telephone inquiries from citizens.
8. The Division continues to provide these valuable public health investigation
services without collecting fees from the general public to offset the commitment
of staff resources on these projects. This part of the Division work is subsidized
by fees collected in the on-site sewage disposal and licensed facilities programs.
.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
ACCOMPLISHMENTS 2004
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PLANNING
Providing courteous, timely and professional land use planning services through
innovative, cost-effective, and community-based solutions
The Planning Division consists of 17 employees, managed by 2 principal planners. The
Current Planning section includes a Principal Planner, Kevin Harrison, 6 associate
planners, 3 assistant planners, 1 full-time senior secretary and 1 part-time secretary. The
Current Planning section handles individual land use applications, zoning review and
sign-off for building and septic permits as well as provides information to the public on all
land use related issues. The section is also responsible for all addressing and road
naming in the rural County.
The Long Range Planning section plans for the future needs of the County by
conducting community involvement programs in updating the County Comprehensive
Plan and zoning regulations and coordinating with other jurisdictions. The principal
planner, Catherine Morrow, manages the Long Range Planning program. The Long
Range Planning team includes two senior planners, one specializing in transportation
issues and one in special projects, one associate historic and cultural resources planner
and one assistant planner.
CUSTOMER SERVICE
1. The current planning section received 993 land use applications in the year 2004.
This compares with 972 applications for the year 2003, a 2% increase, and 1,156
in 2002.
2. There were 12 appeals filed in the year 2004. This compares with 15 appeals in
the year 2003, a decrease of 20%, and 15 in 2002.
3. There were 26 applications reviewed by the County hearings officers in the year
2004, the same as in 2003, and 28 in 2002. Seven decisions were appealed to
the Board of County Commissioners in 2004. This compares with 2 appeals in
2003, a 250% increase, and 3 appeals in 2002.
4. There were 4 appeals to the Land Use Board of Appeals (LUBA) in 2004. This
compares with 4 appeals to LUBA in 2003 and no appeals in 2002.
5. The current planning section met with 4,726 customers in 2004. This compares
with 4,220 customers in 2003, a 12% increase, and 4,746 customers in 2002.
6. A primary accomplishment was the successful transition to the new County web
page, improving the Community Development Department web page by posting
meeting material on the calendar and regularly updating “In the News” items. All
Current Planning documents are now scanned and accessible through the use of
the web page.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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ORDINANCE AMENDMENTS
Planners worked on citizen and County initiated amendments to the County Code
including the zoning and subdivision codes and the County Comprehensive Plan.
Ordinance amendments require public hearing before the Planning Commission and
Board of County Commissioners.
1. Amended Transfer of Development Credit (TDC) Code.
2. Amended Chapter 18.84, Landscape Management Zone, to allow additional
rimrock setback exception.
3. Amended Chapter 18.67, Tumalo Rural Community, to create new Industrial
zoning district.
4. Amended Chapter 18.113 and 19.106, Destination Resort Zone, to incorporate
legislative changes.
5. Amended Titles 17, 18 and 23 to provide new standards for cluster and planned
developments.
6. Amended Table A of Title 17 to remove requirements for curbs in portions of La
Pine.
7. Amended Chapter 18.61, La Pine Neighborhood Planning Area to permit zero lot
line detached dwellings.
8. Amended Title 23 to adopt and Amendment to the Bend Urban Growth Boundary
for Juniper Ridge – 500 acres for industrial land.
9. Amended Title 23 to adopt a coordinated population forecast for Deschutes
County.
10. Amended Title 23 to adopt the Bend Airport Master Plan.
PLANNING COMMISSION
1. The Planning Commission met regularly to conduct public hearings on
Amendments to the County Zoning and Subdivision Ordinances and
Comprehensive Plan. Meetings were held in Bend, La Pine, Sisters and
Redmond.
2. The Planning Commission reviewed and made recommendations about the
2004-2005 Community Development Department work plan.
3. Public awareness of Planning Commission activities was increased through
updates on County web page with press releases, project materials, and posting
packets on the calendar.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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4. Two planning commissioners attended planning commissioner training. Staff
also provided training on comprehensive plan and zoning regulations, urban
growth boundaries and urban reserve areas and Robert’s Rules of Order.
PROJECTS
REGIONAL PROBLEM SOLVING PROJECT - SOUTH COUNTY
1. Coordinated infrastructure funding and development for La Pine Neighborhood
Planning Area.
2. Obtained a $433,700 congressional appropriation for sewer infrastructure and
completed environmental assessment for funding.
3. Coordinated with sewer and water districts to complete infrastructure for first
residential phase of the La Pine Neighborhood Planning Area.
4. Reviewed subdivision plan for Crescent Creek, Phase 1, Pahlisch Homes. The final
plat was approved and construction started on first homes, neighborhood park and
community center.
5. Hired a contractor under National Fire Plan Grant to complete thinning on 7 acres of
open space adjacent to Crescent Creek Phase 1. Negotiated contract with Pahlisch
to construct an American Disabilities Act (ADA) accessible multi use path in open
space and completed the trail.
6. Obtained a $368,000 Congressional Appropriation to continue ground water quality
protection and monitoring work and create an incentive program to install innovative
on-site technology. Grant will also fund a US Geological Survey study of effect of
riparian area on water quality for the river.
7. Transferable Development Credit (TDC) Program:
Applied 106 TDC to Phase 1 in Neighborhood Planning Area.
Purchased 11 TDCs from private property owners and documented 85 TDCs
on 74 County owned properties. Additional TDC purchases are pending.
Convened a TDC Advisory Committee meeting and presented an annual
report of the TDC Advisory Committee to the Board of County
Commissioners.
Responded to public inquiries regarding the TDC program.
8. Continued coordinating with Environmental Health Division, Department of
Environmental Quality (DEQ) and the Environmental Protection Agency (EPA) to
study innovative on-site systems.
9. Worked with the United States Geological Survey (USGS) to review optimization
model for groundwater.
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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OTHER PROJECTS
1. The Address Coordinator and Project Wildfire continued to work to create a
countywide address data layer in the Geographic Information Systems (GIS).
2. Entered into a contractual arrangement with the City of Redmond to provide road
naming and addressing within the City.
3. Created policies, procedures and programs to implement Measure 37, a new state
statute allowing property owners to file a claim for compensation against the County
when their property has been reduced in value due to enactment or enforcement of
restrictive land use regulations.
4. Assisted the public with Restricted Firearms District formations and annexations.
5. Worked with Information Technology (IT) and the Assessor’s office to ensure
reliability of situs addressing data layer through conversion to the Oregon Counties
Taxation and Assessment System (ORCATS) for Assessor’s records.
COORDINATION WITH OTHER JURISDICTIONS AND AGENCIES
COORDINATED POPULATION FORECAST
1. Adopted a Coordinated Population Forecast Coordinated the development and
public process for review of a population forecast for Bend, Redmond and
Sisters, the County and unincorporated County.
2. Attempted to negotiate a settlement of an appeal of the Coordinated Population
Forecast to the Land Use Board of Appeals (LUBA). Prepared and submitted the
record to LUBA.
COMMITTEE ASSIGNMENTS
Bend Development Board (BDB) Transportation and Parking Committee
Steve Jorgensen
Bend Development Board Transportation and Parking Advisory Committee
Steve Jorgensen
Bend Metropolitan Planning Organization Technical Advisory Committee
Steve Jorgensen
Bend Traffic Safety Committee - Steve Jorgensen
Bend Transportation Technical Advisory Committee (T-TAC)
Steve Jorgensen
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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Bureau of Land Management Upper Deschutes Management Plan
Issue Teams and Intergovernmental Advisory Committee –
Catherine Morrow, Steve Jorgensen
City of Bend Airport Advisory Committee - Steve Jorgensen
Commute Options Working Group - Steve Jorgensen
County Code Review Committee – Christy Morgan
Deschutes County Bicycle and Pedestrian Advisory Committee
Steve Jorgensen, Cyndi Smidt
Deschutes Mitigation and Enhancement Committee – Peter Gutowsky
Employee Benefits Advisory Committee - Christy Morgan
La Pine Transportation Advisory Committee - Steve Jorgensen
Project Wildfire – Peter Gutowsky
Sisters Community Action Team Trail Committee – Steve Jorgensen
South Redmond Collaborative Planning Group
Catherine Morrow, Steve Jorgensen
BEND COORDINATION
1. Assisted the Board of County Commissioners with the adoption of the Urban Growth
Boundary Amendment for a 513 acre industrial site at Juniper Ridge.
2. Participated in the Juniper Ridge Technical Advisory Committee to master plan
property.
3. Reviewed the Burden of Proof and coordinated County adoption of the Juniper Ridge
Urban Growth Boundary Amendment.
4. Participated in the Technical Advisory Committee for the Bend Metropolitan Planning
Organization (MPO).
REDMOND COORDINATION
1. Urban Reserve Planning
Prepared a PowerPoint presentation and schedule used by County and City
staff at planning commission meetings
Coordinated with Redmond planning staff to prepare findings to support
urban reserve boundary for the City of Redmond
Provided GIS analysis for findings
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
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2. Participated in the South Redmond Area Collaborative Planning Project, a multi-
agency grant funded planning project to identify transportation solutions for
Redmond.
3. Assisted in preparation of the scope of work and consultant selection for
Redmond Lands needs analysis.
SISTERS COORDINATION
1. Coordinated with City staff on comprehensive plan amendments, land needs
analysis, urban growth boundary amendments and comprehensive plan update
work.
TRANSPORTATION PLANNING
1. Provided comments and expertise on land use applications and code
Amendments.
2. Provided comments to the Oregon Department of Transportation (ODOT), City of
Bend, Bend Metropolitan Planning Organization, Bureau of Land Management,
County Road Department, La Pine Community Action Team and other agencies
on transportation issues, refinement plans and policy.
3. Developed a formula for a traffic impact fee for La Pine to fund traffic light
improvements.
4. Worked with City of Bend staff in adopting a County Comprehensive Plan
Amendment to recognize an updated Bend Airport Master Plan.
5. Worked with City of Redmond, BLM, Oregon Military, ODOT and other
stakeholders on the South Redmond Collaborative Planning group to address
transportation issues in the Redmond area and coordinate with other agency
planning efforts.
6. Assisted the City of Bend with transit issues leading to a bond measure to
establish a transit district.
7. Developed a new County Bike and Pedestrian Committee web site including an
on line County Bicycle guide.
8. Attended national bike and pedestrian planning conference and a national
training on safe routes to schools.
9. Made a presentation at a statewide bicycle and pedestrian conference
GRANTS
10. Submitted applications for the following grants:
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
ACCOMPLISHMENTS 2004
6/1/21 - 1:39 PM
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o $32,000 from Oregon State Parks for an ADA accessible trail in La Pine
o $202,165 from ODOT for a shoulder bikeway on 3 miles of Old Bend-
Redmond Highway
11. Obtained a $66,943 Transportation Growth Management Grant to develop a
“Main Street” concept for La Pine. Selected a contractor and administered a
contract including public involvement that will lead to designation of a Special
Transportation Area under the Oregon Highway Plan.
HISTORIC PRESERVATION PROGRAM
GRANTS
1. Obtained $15,000 Certified local government grant from the State Historic
Preservation Office.
2. Assisted about 12 property owners in Bend to obtain the Oregon Special Assessment
Program (property tax freeze).
3. Assisted one property owner in Bend to obtain the 20% Federal Investment Tax Credit
4. Assisted one church and the school district to get Preserving Oregon Grants.
5. Wrote Environmental Assessment for Congressional Earmark/ EPA grant for La Pine
Sewage Treatment Plant
LANDMARKS COMMISSION APPLICATONS PROCESSED IN 2004
Processed applications for alterations to historic properties. Prepared staff public
notices, wrote staff reports, conducted Landmarks Commission public hearings and
issued decisions:
County: 1 application
Bend: 28 major applications and 1 code enforcement case
Redmond: 5 applications
Sisters: 9 applications
BEND OLD TOWN HISTORIC DISTRICT
Provided research and information to property owners.
Worked with city staff on code issues and procedure for processing applications.
SPECIAL PROJECTS
1. Coordinated with Bend Redmond and Sisters on a proposal to modify makeup
and appointment authority for Landmarks Commission. Developed funding
alternative for jurisdictions to consider.
2. Drafted amendments to the Bend Historic Code to strengthen and clarify historic
building demolition authority.
3. Harper Townsite research Project
4. Rease Cemetery restoration Project
5. Tetherow Crossing Restoration Project with the Central Oregon Parks and
Recreation District (COPRD)
DESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT
ACCOMPLISHMENTS 2004
6/1/21 - 1:39 PM
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6. Jennie Brooks Restoration and Rehabilitation Project with the Central Oregon
Community Action Agency (COCAAN)
7. Downing Hotel and Café National Register Nomination
8. Swalley Irrigation District Piping Project
9. Newport Bridge Project
10. Testimony for Height Limits Increase in Bend
11. Bend Centennial Celebration Projects
12. Drake Park Neighborhood Historic District Public Involvement Program.
MEDIA AND PUBLIC INFORMATION
Wrote numerous press releases and articles and participated in interviews with
all media. Assisted with Bend Centennial Special Sections.
Met with cities, various civic organizations and agencies on historic preservation
program.
Gave classes on County historic preservation program and historic cemeteries
for La Pine and Bend at the Central Oregon Community College (COCC) Lunch
and Learn Classes.
Maintained Historic Preservation web page. Used the website, including the “In
the News” function, to notify people of upcoming meetings and to disseminate
new drafts of documents for the above projects.
Taught classes on researching land records at La Pine Genealogical Society
NATIONAL REGISTER LISTING
Downing Hotel and Cafe
CODE ENFORCEMENT
Bend Historic District
FEDERAL SECTION 106 FORMS
ODOT, Harper