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HomeMy WebLinkAbout2009-2010 Work Plan & 2008 AccomplishmentsDESCHUTES COUNTY COMMUNITY DEVELOPMENT DEPARTMENT WORK PLAN 2009 - 2010 The Community Development Department mission is to facilitate orderly growth and development in the Deschutes County community through coordinated programs of Land Use Planning, Environmental Health, Building Safety, Code Enforcement, education, and service to the public. Coordinated Services and Administration Building Safety Environmental Health Planning DRAFT Community Development Department Page 2 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM COORDINATED SERVICES AND ADMINISTRATION DIVISION The Community Development Department (CDD) Coordinated Services and Administration division is managed by Tom Anderson, Director. Operations within this division include satellite offices in Redmond and La Pine as well as the main office in Bend. The Administrative Supervisor for Coordinated Services oversees 7 Permit Technicians who serve customers, handle phone calls and process related paperwork in support of each division. In addition, CDD has a Management Analyst, Administrative Supervisor and two Administrative Secretaries who provide support to all divisions. CUSTOMER SERVICE 1. CDD customer service will continue to be the highest priority in FY 2009-10. Management will continually assess customer feedback to ensure that the “front counter” is run efficiently, wait times are minimized and comprehensive and accurate information is provided. Improve the overall customer service rating by 1.0% and develop a means to obtain a greater number of customer survey responses. 2. Develop additional improvements to quality customer service, including analysis of determined methods to improve turn around times and decrease customer waiting times. 3. Provide phone coverage Monday through Friday; returning all calls within 24 hours. 4. Continue implementing additional elements to the scanned image database. In addition to scanning all new files received or generated on a daily basis, the next project will include scanning of historical comprehensive plan documents. This will provide customers and staff with instant internet access to historical files. Long range planning staff will inventory and identify the documents for ease of document retrieval. 5. Enhance online permit application ability. The initial project included simple online applications for basic permits issued to licensed contractors in addition to online renewal applications for licensed facilities. The next phase will include temporary restaurant licenses, septic repair permit and re-roof permits. 6. Maintain seamless customer service associated with the administration of the City of Redmond building program. Although the City continues to work toward developing its own building program, it is important to continue to implement improvements to County service provision as they are identified. Ensure responsiveness to informational requests. The City of Redmond has a fully functioning inspection request phone system as well as a web application with the IVR system. DRAFT Community Development Department Page 3 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM 7. Evaluate the effectiveness of the permitting system and the need to enhance, modify or terminate certain features within the system to meet current needs and expectations, without adversely affecting the original data. Begin researching other permitting systems for eventual migration to a new permitting system within the next five to eight years. A main focus will be the system currently being purchased by the State of Oregon Building Codes Division. Staff will participate on a statewide committee for research and implementation. 8. Expand customer service by providing wireless Internet access in the lobbies and conference rooms at all CDD office locations. 9. Assist County Administration in the processing of Liquor License Applications to determine whether there are any existing Building Safety, Planning or Environmental Health violations, which would preempt applicants from qualifying for licensure. PERSONNEL AND ADMINISTRATION 10. Provide ongoing support to the Building, Environmental Health, and Planning Divisions in the achievement of their work plan objectives. 11. Improve team building, internal communication and training opportunities. Document bimonthly focused training sessions and distribute to appropriate staff. Provide more ongoing training opportunities to the Permit Technicians and provide customer service coaching. 12. Participate on the County Campus Safety Committee, while maintaining a safety team to conduct quarterly inspections and the annual fire drill. The team will have representation from each division and will continue to emphasize safety and accident prevention at weekly division meetings. Continue to work with Risk Management and other Departments as appropriate to ensure the safety of staff and visitors. The Department is committed to maintaining an exemplary safety record while complying with all applicable Occupational Safety and Health Administration (OSHA) regulations. 13. Continue to evaluate space at the Bend and satellite facilities to best accommodate the changing needs of staff and business operations, at the lowest cost and with the least amount of disruption. DRAFT Community Development Department Page 4 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM CODE ENFORCEMENT The Code Enforcement program consists of two Code Enforcement Technicians working in coordination with law enforcement personnel from the Sheriff’s Department, supported by CDD management and the CDD operating divisions. Code Enforcement is responsible for investigating code violation complaints associated with the building, land use, environmental health and solid waste codes, with the overriding goal of achieving voluntary compliance. 14. Continue to implement a monthly statistical reporting system. Through frequent statistical analysis, areas which require improvement will be identified and appropriate steps will be taken to correct problems. The objective is to maximize program efficiency by reducing the length of time cases remain open. 15. Survey other code enforcement jurisdictions and incorporate innovative practices where appropriate. Efforts will include additional involvement with the State level Oregon Code Enforcement Association (OCEA) as well as the OCEA Central Oregon Chapter, including conference participation and networking. 16. Continue thorough review of the Code Enforcement Procedures Manual, including input from the Board of Commissioners, and update those sections to reflect current practices, delete those no longer appropriate, and add provisions for updated objectives. One discussion item will be a review of the policy on accepting anonymous complaints. 17. Continue proactive Code Enforcement effort in investigation of illegal second dwellings, review of temporary use permits, and replacement dwelling follow-up. 18. Continue to work with the Legal Department on innovative methods of resolving the most serious and difficult code enforcement cases, including injunctions, daily fines and foreclosures. 19. Continue to establish a relationship between CDD Code Enforcement and rural subdivision homeowners associations. Code Enforcement Technicians will make themselves available to speak at stakeholder meetings to share Deschutes County Code Enforcement information and operating procedures. 20. Update CDD inventory of permitted docks on the upper Deschutes River. Identify docks constructed without required approvals in order to enforce county code related to the protection of riparian and aquatic habitat. DRAFT Community Development Department Page 5 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM GEOGRAPHIC INFORMATION SYSTEMS (GIS) In addition to supporting the mapping and geographical analysis needs of each of the operating divisions, the GIS Analyst/Programmer and GIS Analyst are responsible for the development and maintenance of the County digital spatial database and for providing state-of-the-art mapping and data services to local governments, citizens, and businesses. In addition, GIS supports customer service applications. The Senior Web Applications Developer performs significant Web site upgrades and enhancements to improve customer communication and internal efficiency. GIS PROJECTS 21. Continue to educate CDD staff on the use of GIS data and products in their work objectives, and identify areas where current or modified GIS capabilities may assist those objectives, including enhanced linkages between the GIS and permit systems. Areas of particular emphasis include: Digitizing Certificates of Satisfactory Completion for Environmental Health Creating Depth to Groundwater/Nitrate Reduction Area Atlas/Maps for Environmental Health Division and public use Complete and publish the Zoning Atlas for Planning Division and public use Complete digitizing areas covered by Conservation Agreements for Planning Division and provide data electronically to internal and external customers Providing training and assistance for CDD employees and outside groups as requested for Community Development Online Mapping Applications Create daily building inspection database for inspector routing Maintaining and enhancing GIS Metadata on demand 22. Work with Senior Web Application Developer to enhance and expand the Community Development Online Mapping Application. Enhancements will include incorporating additional land-based records and map related information for display, query, storage and retrieval. 23. Provide technical support for personal computers, printers, projectors and computer systems. 24. Provide technical support, including mapping and analysis to the cities of Bend, La Pine, and Sisters for future Urban Growth Boundary (UGB)/Urban Reserve Area (URA) expansions. 25. Create and inventory databases and maps for all surface mines in Deschutes County. Work with the Planning Division to determine which surface mines are currently active and which surface mines have been reclaimed. Determine which surface mines no longer require Surface Mining Impact Area reviews; update the Land Use Tracking System (LUTS), Geographic Information System (GIS) and Deschutes Information Access Line (DIAL) to reflect the current mining status. DRAFT Community Development Department Page 6 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM 26. Provide support to Long Range Planning Division for the Comprehensive Plan Update. Assist with mapping, analysis and technical support. 27. Update and enhance the Land Use Tracking System (LUTS) by incorporating and updating the spatial databases contained within LUTS. 28. Work with the CDD technology team to help implement Electronic Plan Review for Building Safety Division. 29. Assist Long Range Planning with mapping and database support for the Destination Resort Remapping Project. Help determine where remapping of the Destination Resort Combining Zone should occur and identify specific areas within the county that meet or exceed the applicable criteria for remapping. 30. Continue to provide GIS support of the South County Groundwater Protection Project. Compile data/reports/technical analysis for Environmental Health/United States Geographic Survey (USGS) Optimization Modeling and potential load reduction scenarios. 31. Work with the Planning Director to integrate the County land use GIS databases into the County Code by adopting an ordinance, which will adopt one set of data for all internal/external County Information Systems; including, but not limited to GIS, Land Use Tracking System (LUTS), Local Area Virtual Atlas (LAVA), and Deschutes Information Access Line (DIAL). 32. Complete the Historical Map Collection project. Work with the Senior Web Application Developer to create a document retrieval system for query and display of all official maps. 33. Write scripts to create spatial GIS data from existing tabular permit databases. Work with Senior Web Application Developer to make newly created GIS data available through various web applications. 34. Work with the Transportation Planner, ODOT and their Transportation Planning Analyst Unit (TPAU) in an effort to complete the update of Deschutes County’s Transportation System Plan. 35. Create pre-printed series of maps that will be provided in PDF on the department Web site. DRAFT Community Development Department Page 7 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM WEB PROJECTS 36. Online Ecommerce Application: Develop ability to process other types of permits online such as septic renewal and septic replacement permits using our ecommerce application. Also update current application with subcontractor information. 37. Online Ecommerce Temporary Restaurant License Permits Application: Develop online ecommerce application to schedule and pay for temporary license permits. Design an interactive calendar to allow event holders to schedule events and vendors to purchase licenses for those events. 38. Community Development Online Mapping Application (Internet): Expand the CDMap online mapping application to the internet for our customers to use. Provides mapping and reporting capabilities for all information pertaining to Community Development. Build in a security structure for internet use. Enhance this application to contain more features and data. 39. Online Pending Land Use Mapping Application: Upgrade and redesign the online pending land use application to incorporate maps, forms and comments, which could potentially be built into CDMap. 40. Water System Mapping Application: Develop application for searching and displaying information regarding water systems and wells within Deschutes County, which could potentially be built into CDMap. 41. Electronic Plan Review Application: Implement pilot project. Further enhance application using Flex technology. Developers will submit building plans in digital format online; integrate further into current business processes. 42. Online Ecommerce Food Handler Test Application: Upgrade the current public access food handler application to an online ecommerce food handler certification test/payment system, which the public can access over the internet. This application would be developed with the current Flex technology. 43. Community Development Document Retrieval Application Records / Searches: Develop search capabilities for subdivision documents, which will need to be scanned into our system. Provide links to the survey image retrieval application. In conjunction with Information Technology (IT) staff, develop a search system to research child/parent tax lot number structure in order to retrieve data attached to cancelled tax lots. 44. Community Development Internet Site Maintenance and Additions: Continue to maintain and keep data current on the CDD Web site. Add additional functionality, such as email subscriptions to current information, fee calculators, customer surveys and embedded property research. Continue to expand the information center to provide a “one stop shop” for all of Community Development’s data. Add interactive forms to help staff process incoming information such as: DRAFT Community Development Department Page 8 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM · Online Illness Complaint Form · Get Legal Program/Quickstart Program Pages · Online Address Request Form · Online Address Problems Form · Online Property Violation Report Form 45. Counter Web Applications: Develop well organized counter web applications for planners, permit technicians, plan reviewers, building inspectors and environmental health inspectors to retrieve information and maps pertaining to their needs. Place all information in one location instead of having to retrieve it from many sources. Develop and implement better, more user friendly web tools for staff. 46. Public Access Application Upgrade: Upgrade public access terminal applications to use current technology and be more user-friendly. Provide additional information which may incorporate functionality of the one stop shop applications, with focus on the customer. 47. Mobile Applications: Develop mobile building inspection application to gain access to data and reports for use by the inspectors in the field. Develop mobile license facility inspection application for use outside of wireless area. 48. Update and Reorganize Tables: Work with Information Technology staff to update and reorganize our Community Development tables. Make available for use in the Data Warehouse. 49. Online Community Development Statistics Dashboard Application: Automate monthly statistics reports in a Flex dashboard format. This application would include dynamic charts and reports. The database needs to be updated and reorganized first. 50. Land Use History Documents Application: Automate application to retrieve land use history maps and documents scanned by the Clerk’s office. 51. Internet Usage Reports: Monitor data collected from internet usage reports to determine which areas of the Community Development web site should receive the most focus for future enhancement. DRAFT Community Development Department Page 9 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM BUILDING SAFETY DIVISION The Building Official, Dennis Perkins, an Assistant Building Official, 10 Building Safety Inspectors, and support staff provide construction plan review, consultation and inspection to assure compliance with national and State building specialty codes. Deschutes County's Building Safety Division interprets and enforces the state mandated Building Codes for the people of the community through a process of education and a clear and fair application of the Specialty Codes. The Division provides all of these services to the City of Redmond through a contract and provides various services to Lake, Jefferson and Crook Counties and the State of Oregon Building Codes Division on an “as needed" basis. 52. Maintain plan review turnaround times to meet stated goal of 14 days for residential structures. 53. Maintain field inspection turnaround time to meet state goal of 24 hours. . 54. Continue to participate in regular meetings with the Central Oregon Builders Association (COBA) and maintain an excellent working relationship with that group. 55. Utilize the new inspection request and scheduling system, Interactive Voice Response (IVR) to the highest level possible. Provide training to users as needed, both customers and employees. 56. Coordinate with other divisions, departments and agencies to help make the development process seamless. This will include the E-permitting system that the State of Oregon has implemented. 57. Study the permit expiration rules and practices with the goal of obtaining a uniform method of addressing the problem of evaluating permit extensions. 58. Continue to refine and update the Building Safety Division Web site. 59. Establish new and maintain existing intergovernmental agreements with other jurisdictions to offset the staffing shortages for our Building Division and other local Building Divisions. 60. Provide opportunity for staff training and continuing education needs. 61. Assist other divisions in the department to achieve better communication and support of each others needs and goals. 62. Utilize CDD satellite offices to adjust to the volume of activity in each area. DRAFT Community Development Department Page 10 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM ENVIRONMENTAL HEALTH DIVISION Provide and promote protection of Public Health and the Environment through education, consultation, and regulation. The Environmental Health Division (EH) provides plan review, consultation and inspection of regulated public facilities (restaurants, pools, tourist facilities, schools and child care centers) and on-site wastewater and dispersal systems. The Division also regulates public water systems to provide safe drinking water and works with the County Health Department on a variety of epidemiology programs and issues. In addition, EH is engaged in the proactive pursuit of protection of the Groundwater in South County through grant funding. A staff of 8 provides this range of services. ADMINISTRATION GOAL: Maintain a healthy work environment, which promotes an atmosphere of collaboration, education, and high morale among the Environmental Health staff. Objectives: 63. Continue to cross train staff in all areas of Environmental Health to provide back- up and allow for a shifting workload during these uncertain times. 64. Continue to learn and fine tune the processes required for licensing and tracking all EH functions through our data bases. 65. Continue to update the Web site to provide useful information to the public about EH programs. 66. Explore alternative work scheduling to better serve the customers and alleviate the stress of the seasonal workload. 67. Enter into contract with Lake County to do site evaluations in Lake County. ON-SITE WASTEWATER TREATMENT Goal: To provide homeowners who are served by On-site Wastewater Treatment systems with an Operation and Maintenance (O&M) oversight program that is practical and effective. Operation and Maintenance tracking and reporting is mandatory as per OAR 340-71 for Alternative Treatment Technology (ATT), which the County is contracted to regulate. DRAFT Community Development Department Page 11 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM Objectives: 68. Continue to refine database and office processes to efficiently track O&M activities. 69. Create a document detailing the processes of how the O&M activities are tracked. 70. Develop a plan for follow-up of time of sale transfers and non-compliant systems as required by OAR 71. 71. Hold a meeting with the O&M providers to find ways to more efficiently track annual inspections, fees, ownership changes, and contract extensions. Goal: Maintain a service turn around average of 10 calendar days for issuance of approximately 1,200 annual permits; 30 calendar days for approximately 250 annual site evaluations; and 2 days for the 1,800 annual field inspections. Objectives: 72. Become more efficient in our permit review and standardized inspection processes. 73. Develop checklists to help front counter technicians ensure a more efficient operation. Goal: To communicate better with our customers Objectives: 74. Attach the standardized inspection procedures flyer with permits. 75. Implement the use of the application questionnaire to better understand what the applicant is proposing. 76. Develop an electronic mail list for installers and distributors to improve information transfer. 77. Create an information sheet concerning Recreational Vehicle (RV) waste. 78. Research ways to provide treatment and disposal of low volumes of animal enclosure waste and water softener waste, which are not now regulated. DRAFT Community Development Department Page 12 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM Goal: Communicate better with each other Objectives: 79. Provide two sets of South County water table maps for staff reference. 80. Create a complete book of all Alternative Treatment Technology information. 81. Create a collection of approved product and application information for easy staff reference. Goal: Develop an on-site storm water review process to coordinate with on-site wastewater permit review and planning site plan review. Objectives: 82. Ensure that all water dispersal needs are met, particularly conflicts between storm water and on-site wastewater dispersal. GROUNDWATER PROTECTION PROGRAM FOR SOUTH DESCHUTES COUNTY Goal: Apply the tools, experience, and information gained from the La Pine National Demonstration Project and the County Regional Problem Solving Project to identify and implement solutions to protect and improve the quality of the sole source of drinking water in South Deschutes County. Objectives: 83. Assist the Department of Environmental Quality (DEQ) in achieving a sustainable solution to the public health hazard in South County. 84. Provide homeowners and installers with updated information about denitrifying technologies. 85. Evaluate newly approved technologies for nitrogen reduction capabilities. 86. Assist planning with “High Groundwater Lot Work Plan” as provided in their work plan. 87. Implement the financial assistance program in coordination with the Planning Division. DRAFT Community Development Department Page 13 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM FOOD SERVICE FACILITIES Goal: To provide operators of food service facilities with the education and tools to protect the public from foodborne illness. Objectives: 88. Create and implement on-line Temporary Restaurant License application and issuance. 89. Allow for one Environmental Health Specialist per year to train and be certified as a Standardized Inspection Officer by the Department of Human Services (DHS) to ensure greater consistency in licensed facility inspections. 90. Update all existing handouts, brochures and information on the Web site. 91. Add the mobile food unit inspection reports to our on-line database. 92. Perform either self-assessment or baseline survey for the Food and Drug Administration’s (FDA) Voluntary National Food Regulatory Standards Program. 93. Send a newsletter to licensed restaurant and mobile food unit owners annually and explore other methods of informing food service operators of current events. 94. Perform 100% of required inspections on all licensed food service establishments. 95. Implement the complete Temporary Restaurant changeover by correcting language and fees in fee schedule. POOLS AND SPAS Goal: Provide oversight and education to all public pools and spas operators and to protect the public from water-borne disease. Objectives: 96. Provide clear and detailed handouts to help educate pool and spa operators on relevant issues regarding pool and spa maintenance, best management practices and local, state and federal rule changes. a. Provide educational material to pool operators about changes to the wading pool rules. b. Provide educational material to pool operators about changes required to submerged main drain grates and the Federal Virginia Graeme Baker Pool and Spa safety act 97. Create an educational approach to routine inspections. DRAFT Community Development Department Page 14 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM 98. Provide EH staff with opportunities to: Gain pool and spa inspection experience Add to the diversity of understanding of pool management and chemical handling through continuing education Learn effective communication methods targeting pool and spa operators 99. Investigate the need for a specific County ordinance to regulate continuing non- compliers and other rule abuses not addressed by State pool and spa codes. 100. Ensure Deschutes County representation to any State committee is well informed and up to date on industry and code changes. 101. Work with the Information Technology section to modify the exiting license facility data base to link facilities with multiple interdisciplinary licenses (i.e. hotel with food service and pool/spa). DRINKING WATER Goal: Assure citizens of Deschutes County safe drinking water by implementing and enforcing drinking water standards through professional technical and regulatory assistance to all public water systems. Objectives: 102. Maintain current level of customer service for public health and drinking water inquiries. 103. Continue to keep the number of Significant Non-Complier (SNC) systems to a minimum. 104. Continue working on the additional 42 small public systems recently added to inventory. 105. Maintain sanitary survey rate of 41 per year to meet increased inspection frequency and the addition of new water systems. 106. Earn 80% or more of the Drinking Water State Revolving Fund allocation. 107. Complete the Drinking Water Mapping Project working with GIS staff. 108. Maintain immediate response time for water quality alerts. 109. Continue to train additional staff in this growing program. 110. Identify and inventory public water systems not currently regulated. DRAFT Community Development Department Page 15 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM HEALTH DEPARTMENT Goal: To aide the Deschutes County Health Department (DCHD) in their mission to provide public health services to the community. Objectives: 111. Maintain the high level of communication with the DCHD by continuing to attend meetings with them to discuss public health needs and how the Division and DCHD can work together to meet those needs. 112. Assist the DCHD in foodborne illness investigations. 113. Assist the DCHD and County disaster preparedness teams by becoming a part of the emergency response plans. DRAFT Community Development Department Page 16 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM PLANNING DIVISION PROVIDING COURTEOUS, TIMELY, AND PROFESSIONAL LAND USE PLANNING SERVICES THROUGH INNOVATIVE, COST-EFFECTIVE, AND COMMUNITY-BASED SOLUTIONS. The Planning Division consists of 13 employees, including an Administrative Secretary under the supervision of the Planning Director, Nick Lelack. Current Planning includes a Principal Planner, 3 Senior Planners, 2 Associate Planners and 1 Assistant Planner. Current Planning handles individual land use applications, zoning review and sign-off for building and septic permits and information to the public on all land use related issues. It is also responsible for all addressing and road naming in the rural County. Long Range Planning includes a Principal Planner, 2 Senior Planners, and an Associate Planner. Long Range Planning conducts public involvement to consider land use policy, updates the County Comprehensive Plan and zoning regulations and coordinates with the cities and agencies on various planning projects. CURRENT PLANNING PROCESSING CURRENT PLANNING APPLICATIONS 114. Meet 150-day time limits for processing all current planning applications. 115. Issue all administrative decisions for land use actions that require prior notice within 45 days of determination of complete application. 116. Issue all administrative decisions for development actions (sign permits, lot-line adjustments etc.) and land use actions that do not require prior notice (non- visible landscape management and abbreviated Surface Mining Impact Area site plans) within 21 days of determination of complete application (Note: Approximately 850 applications are expected in the next fiscal year). 117. Process applicant initiated code amendments to change land use regulations to fix problems, clarify regulations and allow new uses. This averages about 8-10 amendments each year. 118. Process land use applications for the City of La Pine under an Intergovernmental Agreement. PUBLIC CONTACT 119. Counter duty, phone duty, and appointments. Counter planner available 8 a.m. to 5 p.m., Monday through Friday, Wednesday (9 a.m. to 5 p.m.). Provide for customer appointments with individual planners as needed. (Note: We expect DRAFT Community Development Department Page 17 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM about 3,000 Planning customers next fiscal year.) Provide phone coverage Monday through Friday; return all calls within 24 hours. MONITORING CONDITIONS OF APPROVAL AND ASSISTING CODE ENFORCEMENT 120. Work with Code Enforcement to respond to code complaints and to monitor conditions of approval for land use permits. ADMINISTRATION 121. Continue cost accounting system for current planning section and analyze data from that system. Information will be used to review fees and to quantify work tasks not directly tied to land use permits. 122. Increase opportunities for customers to access information through use of technology. Areas to explore are: Design and function of the CDD Web site Readability of information Monitor “hits” on the CDD Web site to determine most popular sites Develop a standardized pre-application process MEASURE 37/MEASURE 49 123. Work with the County legal department to process Measure 49-related land use applications. LONG RANGE PLANNING REGIONAL PROBLEM SOLVING GROUNDWATER PROTECTION 124. Identification of funding mechanisms to pay for strategies to assure the groundwater quality meets safe drinking water standards. WETLAND GRANTS 126. Explore state and federal grant opportunities to help offset the cost of developing a Local Wetland Inventory and wetland protection measures for the South County. 127. An $80,000.00 grant award has already been secured from the Deschutes River Mitigation and Enhancement Committee. Approximately $60,000.00 is needed to cover the shortfall. DRAFT Community Development Department Page 18 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM WETLAND MANAGEMENT/WILDLAND FUEL TREATMENT 128. Coordinate with the County Forester, Oregon Department of Fish and Wildlife, Oregon Department of State Lands, Oregon Department of Forestry, Oregon State Parks and Recreation Department, and environmental non-government organizations to discuss wildland urban interface issues near wetland and riparian areas. Many areas of the unincorporated county have community wildfire protection plans or state legislation (Senate Bill 360) that give homeowners a framework for minimizing their wildfire risk in wildland urban interface areas. 129. Resolve conflicts between County conditional use requirements in wetland and riparian areas and goal of fuel reduction to prevent wildfire risk. Develop riparian/wetland treatment techniques so they jointly address the fuel load and riparian restoration/enhancement. 130. Propose amendments to County Comprehensive Plan and Deschutes County Code Title 18 to implement agreements. RED LOT (HIGH GROUNDWATER) LOTS 131. Coordinate with the Upper Deschutes Watershed Council, Deschutes Basin Land Trust, Deschutes River Conservancy and County Property Management on management options for County owned land adjacent to Deschutes and Little Deschutes Rivers in the South County. 132. Compile a list of conservation easements for GIS staff to map and ensure that all are part of the scanned property records. COMPREHENSIVE PLAN UPDATE 133. Work with the Board of County Commissioners (Board), the Planning Commission and the public to implement a work program to write a new Comprehensive Plan. The existing Comprehensive Plan was written in 1979 and has been updated in a piecemeal fashion since that time. 134. Continue working with the public to determine their vision for future development and conservation. A new plan will provide a blueprint for the future, incorporating not only the changes that have already occurred in the County, but also coordinating with the changes from Measure 49 and the State Task Force on Land Use. Working with the public includes completing the initial review with the Comprehensive Plan Steering Committee; working with interested stakeholders including government and quasi-government agencies and community organizations; working with individual members of the community. 135. Define an updated and visually appealing format and organization for the comprehensive plan. DRAFT Community Development Department Page 19 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM 136. Create new chapters with updated goals and policies as needed. Review the chapters with the Planning Commission and Board of County Commissioners at informal work sessions. 137. A new plan will incorporate other planning efforts, such as the Transportation System Plan (TSP) update, the destination resort mapping described below and the high groundwater development work program. It is anticipated that new policies would embody both programs and identify appropriate implementation measures. Initiate a legislative process to amend the Comprehensive Plan and other action items by holding public hearings with the Deschutes County Planning Commission and Board of County Commissioners. DESTINATION RESORT REMAPPING 138. Identify a preferred option for a remapping process to be adopted into code. 139. Hold at least one stakeholder meeting and one public meeting to present options before identifying a preferred option to present to the Planning Commission and Board of County Commissioners. 140. As directed by the Board of County Commissioners, prepare draft comprehensive plan policies and a code for the remapping process; initiate a legislative process by holding public hearings before both bodies. TRANSPORTATION 141. Provide comments and expertise to current planning staff. 142. Participate in the annual County Capital Improvement Plan (CIP) process. 143. Continue to update the 1998 County Transportation System Plan (TSP), working with Technical Advisory, Steering, and Stakeholders committees. Update will be funded in-house or positioned to be at least partially funded from an extension of the original 2007 State Transportation and Growth Management (TGM) grant. 144. Calculate System Development Charges (SDCs) as part of land use application review duties. Review those amounts and any appeals with the Road Department Director, who is final authority. 145. Work with the Road Department on preparing an amendment of the Deschutes County TSP to add 19th Street extension in Redmond. Amend the TSP to add the extension from the Redmond Urban Growth Boundary (UGB) to the Deschutes Market interchange. 146. Continue work with the County Bicycle and Pedestrian Advisory Committee to promote the Safe Sidewalks program to keep sidewalks clear of snow and ice. 147. Coordinate with local, state and federal agencies through the Deschutes County Bicycle and Pedestrian Advisory Committee to develop a regional trail plan. DRAFT Community Development Department Page 20 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM Upon completion of a trail plan, amend the Transportation System Plan (TSP) to include the routes. Also work with the Bicycle and Pedestrian Advisory Committee to develop an online trail guide. 148. Continue to pursue opportunities for grant funding for transportation projects. Prepare and administer grants as needed. 149. Coordinate with the City of Sisters on transportation planning issues as Sisters begins to update its TSP. 150. Serve the following committees: Bend Metropolitan Planning Organization Technical Advisory Committee (TAC). Central Oregon Area Commission on Transportation (COACT) TAC. Highway 97/20 Project Technical Advisory Committee. Central Oregon Rail Plan study group. South Redmond Collaborative Group La Pine Comprehensive Plan Technical Advisory Committee Redmond Mass Transit Master Plan Technical Advisory Committee Wickiup Junction/97 Technical Advisory Committee Transportation Growth Management review committee for pre-approved consulting firms. CODE AMENDMENTS (LISTED IN ORDER FROM HIGH PRIORITY TO LOW PRIORITY) 151. Process applicant-initiated code amendments. 152. Amend Deschutes County Code to provide authority and standards for lot line adjustments and flag lots. 153. Begin a process to update the goals and policies for Terrebonne. 154. Change the Land Management (LM) zone sign ordinance to insure that signs in the LM zone are not identical to signs in urban commercial zones. 155. Add standards and criteria that require defensible space for wildfire protection. 156. Complete other code amendments as staff time permits. PUBLIC INVOLVEMENT 157. Continue creating and updating CDD web sites that provide information on specific planning-related programs and opportunities for public participation. DRAFT Community Development Department Page 21 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM 158. Monitor Oregon Legislature on the review of the State planning program. Keep planning staff, the Planning Commission and the public informed and engaged. 159. Staff the Planning Commission – the designated public involvement committee Recruitment and training of new commissioners as needed. Coordination of schedule and packet preparation. Complete and submit the 2008 Community Involvement Report to the State Citizen Involvement Advisory Committee. Provide opportunities for the Planning Commission to host land use related seminars. 160. Explore the potential for conducting polling and public surveys through the County Web site or media outlets such as television, radio and print. COORDINATION WITH OTHER JURISDICTIONS AND AGENCIES BEND PROJECTS 161. Urban Growth Boundary Amendment Collaborate with City to complete UGB amendment. Execute new intergovernmental agreements for urban unincorporated area. 162. Urban Reserve Area (URA) Upon state acknowledgment of a UGB amendment, reinitiate a URA work program for the City of Bend. Collaborate with city staff to complete URA public facility (water, sewer, transportation) analysis. Provide open forums and public involvement opportunities. Draft findings. Initiate legislative amendments to Comprehensive Plan Transportation System Plan and Title 18. Execute new intergovernmental agreements with City of Bend and special districts affected by the URA. 163. Transportation/Land Use Assist the City of Bend with Safe Routes to School (SR2S) efforts in the Bend-La Pine School District, and County schools (Tumalo Elementary). Participate in Bend Metropolitan Planning Organization Technical Advisory Committee. 164. Demolition Land Fill Site Coordinate with City of Bend to understand their planning goals for the site. Assist County Property Management in preparing a request for DRAFT Community Development Department Page 22 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM proposal for a refinement plan for the site. Assist Property Management in obtaining city approval of the refinement plan or rezone. 165. Bend Vision 2030 Work with the Bend Metro Park and Recreation District and the City of Bend to implement the Vision Bend 2030 Action Item for an open space park and natural area plan in the greater Bend region. Work as needed to coordinate as lead partner on two action items: Regional Trail Plan and Regional Trail Council. REDMOND PROJECTS 166. Urban Growth Assist as requested by the Board of County Commissioners on planning for the County-owned property east of Redmond. Coordinate with Division of State Lands in the planning of their site south of the UGB. 167. Transportation / Land Use Participate in the South Redmond Area Collaborative Planning Group to address transportation and other issues in the Redmond Area, including Pronghorn secondary access. Coordinate with City of Redmond, Oregon Department of Transportation (ODOT), Oregon Department of Land Conservation and Development (DLCD), National Guard, Governor’s Office and BLM. Participate in Highway 97 Redmond to Deschutes Junction refinement plan (includes Quarry interchange). Assist Redmond in addressing and street administration. SISTERS PROJECTS 168. Urban Growth Coordinate with City as needed for any UGB amendments. 169. Transportation / Land Use Work with City of Sisters and ODOT on alternative routes (bypass). LA PINE PROJECTS 170. Work with the La Pine City Council to implement provisions in intergovernmental agreements regarding services for processing current planning applications in La Pine. 171. Coordinate with La Pine on Portland State University, Population Research Center, 2009 Housing Unit and Population Questionnaire. 172. Coordinate with La Pine in their development of a comprehensive plan, including the legislative process for establishing an Urban Growth Boundary. DRAFT Community Development Department Page 23 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM ODOT / BLM / USFS PROJECTS 173. Participate in ODOT funded refinement planning projects for Highway 97 and Highway 20. These projects may include planning for the Quarry Road interchanges and the Wickiup Junction interchange or bypass. 174. Coordinate road issues with Bureau of Land Management (BLM) and the United States Forest Service (USFS) for urban interface plans. OTHER PROJECTS HISTORIC 175. Provide staff to the Historic Landmarks commission for any county related applications or policy issues. 176. Correct the Comprehensive Plan list of historic resources. 177. Complete the amendment to the Comprehensive Plan for HLA-05-04, the Walker Ranch archeological and historic site. POPULATION 178. Portland State University, Population Research Center, 2009 Housing Unit and Population Questionnaire Coordinate with Assessor and Administration Offices Submit questionnaire to Portland State University in Fall 2009 179. US Census Assist the Information Technology Department regarding the Local Update of Census Addressing as requested Assist geographic information system staff regarding annual annexation updates in Deschutes County 180. Work with La Pine to develop a Coordinated Population forecast for La Pine and an amendment to the County coordinated forecast. ADMINISTRATIVE PROJECTS 181. Convert CDD Archive materials to electronic format and microfilm. 182. Establish a pre-application process for land-use applications. 183. Develop an educational handout for all land owners in wetlands or flood plain. Coordinate with Federal Emergency Management Agency (FEMA) and Division of State Lands. 184. Coordinate with the Environmental Health and Building Safety Divisions to expedite zoning confirmation of building permits. DRAFT Community Development Department Page 24 of 24 Work Plan FY 2009-10 4/28/2009 1:46 PM 185. Establish a procedure and process for verifying and amending GIS zoning data. ECONOMIC DEVELOPMENT 186. Participate in Regional Economic Opportunities Analysis. MISCELLANEOUS PROJECTS: 187. Continue to assist the public in the process of forming Restricted Firearm Districts. 188. Provide addresses as required by County Code. Work with Project Wildfire and local fire departments to change road names as needed. 189. Coordinate with Information Technology (IT) and the Assessor’s Office to ensure reliability of situs addressing data layer. Review list of unaddressed properties (2,100). 190. Administer programs, policies and procedures associated with the processing of Measure 49 claims. 191. In coordination with County Legal Counsel and Property Management, identify County owned property suitable for auction. 192. Continue to monitor the effectiveness of the solar setback requirements to meet energy conservation goals. 193. Other Committee Assignments: Association of Oregon Planning Directors Commute Options Working Group Deschutes County Bicycle and Pedestrian Advisory Committee Deschutes River Mitigation and Enhancement Committee Project Wildfire USFS Provisional Advisory Committee Safety Committee Planning representative on regional water planning discussions, headed by irrigation districts, Central Oregon Intergovernmental Council, Oregon Consensus, etc. Deschutes County Community Development Department Accomplishments – Year 2008 The Community Development Department mission is to facilitate orderly growth and development in the Deschutes County community through coordinated programs of Planning, Environmental Health, Building Safety, Code Enforcement, education, and service to the public. ♦ Coordinated Services and Administration ♦ Code Enforcement ♦ Geographic Information Systems (GIS) ♦ Building and Safety ♦ Environmental Health ♦ Planning Community Development Department Page 2 of 25 Accomplishments 2008 4/29/2009 7:23 AM COORDINATED SERVICES AND ADMINISTRATION The Community Development Department (CDD) operations are managed by Tom Anderson, Director. This includes satellite offices in Redmond and La Pine as well as the main office in Bend. The Administrative Supervisor for Coordinated Services oversees 7 Permit Technicians who serve customers, handle phone calls and process related paperwork in support of each division. In addition, CDD has a Management Analyst, Administrative Supervisor and two Administrative Secretaries who provide support to all divisions. CUSTOMER SERVICE Customer surveys collected over 2008 show a decrease of .04% in average customer satisfaction, however, customers still rated staff service above average in all categories. Customer visits decreased by 25% from 21,694 in 2007 to 16,242 in 2008, which may have contributed to slightly lower averages than last year, which was an all time high. Customer Service Questionnaire Statistics # Returned Efficiency Courtesy Knowledge Handouts Processing Time Service Compared to Elsewhere Overall Service Yearly Average July - December 1996 45 4.37 4.75 4.44 4.19 3.81 4.44 4.49 4.36 Calendar Year 1997 155 4.50 4.72 4.48 4.21 3.91 4.21 4.44 4.35 Calendar Year 1998 121 4.58 4.78 4.59 4.02 3.73 4.07 4.29 4.29 Calendar Year 1999 107 4.58 4.65 4.60 4.23 4.17 4.53 4.53 4.47 Calendar Year 2000 78 4.63 4.68 4.59 4.24 4.10 4.39 4.47 4.44 Calendar Year 2001 80 4.80 4.90 4.81 4.47 4.47 4.85 4.78 4.73 Calendar Year 2002 82 4.62 4.79 4.70 4.58 4.39 4.71 4.49 4.61 Calendar Year 2003 76 4.62 4.81 4.53 4.38 4.36 4.62 4.73 4.58 Community Development Department Page 3 of 25 Accomplishments 2008 4/29/2009 7:23 AM Customer Service Questionnaire Statistics # Returned Efficiency Courtesy Knowledge Handouts Processing Time Service Compared to Elsewhere Overall Service Yearly Average Calendar Year 2004 46 4.81 4.94 4.74 4.61 4.61 4.84 4.79 4.76 Calendar Year 2005 55 4.86 4.94 4.71 4.52 4.49 4.92 4.80 4.75 Calendar Year 2006 54 4.31 4.66 4.45 4.51 3.83 4.41 4.40 4.37 Calendar Year 2007 52 4.83 4.85 4.85 4.71 4.60 4.90 4.81 4.79 Calendar Year 2008 41 4.61 4.75 4.70 4.51 4.51 4.62 4.57 4.61 1. The increased availability of information on the CDD Web site and improved informational brochures helped to keep customer wait times to a minimum. The average customer waiting time in 2008 was 5 minutes, compared to 6.7 minutes in 2007. However, customer visits in 2008 have decreased from 2007. The decrease in volume of customers can be attributed to the slowing housing market. 2. The goal of issuing permits online was reached in November 2008. The permits available for purchase online at this time are electrical, plumbing and mechanical permits. Official Payments Corporation administers credit card payments online and developed a user friendly web application for licensed contractors. 3. As part of our online services, customers who are renewing a licensed facility are able to do so online. This service allows customers with multiple transactions to complete them all in one transaction. Having this service available will greatly reduce staff time during the annual license facility renewal season each year. 4. Provided addressing services to the City of Redmond through September 2008 Due to a lack of funding, the City of Redmond cancelled the contract for services effective October 2008. 5. CDD staff participated on the statewide Permit System Business Practice Committee. The committee is focusing on helping the Building Codes Division design a permit system that will be available to all jurisdictions statewide at no cost. The State and the software vendor will be visiting CDD to get a first hand Community Development Department Page 4 of 25 Accomplishments 2008 4/29/2009 7:23 AM look at our systems in order to better incorporate some of our capabilities in the new system design. With our current legacy system having a limited life span left, this is an important first step in researching available options. We will continue to take an active role in the process and then monitor the implementation of the new statewide system next year. 6. Continued to manage our strategic plan for maintaining documents and records to comply with Oregon Administrative Rules related to document archiving. We have recently completed scanning all documents that had been stored in the County Clerk’s archive facility. Current documents are routinely scanned from in- house files. These documents are transferred to the County Archive facility where they are maintained until the designated destruction date, while all permanent documents continue to be scanned and microfilmed. With the purchase of an oversized document scanner this year, we are able to scan all documents in-house and are no longer using a vendor for this process. This not only is a costs savings, but we are also able to have our oversized documents scanned in a timelier manner. 7. A web application was developed to allow customers to submit construction plans electronically. Free software was installed for use by the plans examiners in reviewing electronic plans. The initial tests of this product were very positive, however due to the slowdown in permit applications, the opportunity to complete testing of this product has been delayed. 8. The Technology Team continued to assess the equipment used by staff including computers, software, printers, scanners and audiovisual equipment to ensure that operational needs were met. The team has developed an initial list of projects that will enhance customer service, staff efficiency and internal and external communications. Projects include online permit application processing making data available to inspectors while in the field, an electronic plan review project and review of business processes and procedures. This list will be enhanced or modified to address changing needs and goals of the department. 9. Coordinated Services continued to improve team building, internal communication and training opportunities. Focus Training sessions with other divisions provided an opportunity to discuss and clarify code changes, new policies and procedures, and other topics of timely interest. Additional regular meetings were held to facilitate communication and coordination between divisions. Community Development Department Page 5 of 25 Accomplishments 2008 4/29/2009 7:23 AM CODE ENFORCEMENT The Code Enforcement (CE) program consists of two Code Enforcement Technicians, supported by a Law Enforcement Technician from the Sheriff’s Department, management and the operating divisions. Code Enforcement is responsible for investigating code violation complaints with the overriding goal of achieving voluntary compliance. If necessary, Code Enforcement may issue citations for prosecution in circuit court. 2008 Code Enforcement Activity Report CASE TYPE NUMBER OPENED NUMBER CLOSED AVERAGE DAY TURNAROUND* Building 88 84 92 Environmental Health 30 32 70 River 2 6 NA Planning 89 96 109 Lighting 9 8 40 Solid Waste 37 47 123 Total 255 273 87 *Code Enforcement case opened and closed in 2008 calendar year 10. Continued a proactive code enforcement program. Operational focus now includes investigation of illegal second dwellings, review of temporary use permits (medical hardship verification, RVs as temporary residence), and replacement dwelling follow-up. 11. Implemented a citation procedure for Environmental Health code violations within Bend and Redmond city limits. This procedure was cooperatively developed through collaboration with the Sheriff’s Office and their police chiefs. 12. Worked cooperatively with the Department of State Lands (DSL), Oregon Department of Fish and Wildlife (ODFW), and Oregon Parks and Recreation (OPRD) in resolution of riverfront and wetland land use violations. Continued efforts to develop a joint process for violations in national wetlands. 13. Worked collaboratively with the Oregon Department of Environmental Quality (DEQ) to resolve complex environmental health and solid waste code violations. 14. Attended Oregon Code Enforcement Association (OCEA) conferences, networking and exchanging information to improve operational procedures and practices. Recently completed OCEA training on Code Enforcement Best Practices in the Courtroom. 15. Scheduled presentations with county neighborhood associations enhancing a cooperative approach to enforcement issues. Currently working with associations to address their area livability concerns. Community Development Department Page 6 of 25 Accomplishments 2008 4/29/2009 7:23 AM 16. Collaborated with the Planning Division in the revision of home occupation and temporary use medical hardship rules. These revisions have improved code enforceability, while accommodating public demand and use patterns through a public process. 17. Coordinated and facilitated pre-application meetings involving relevant divisions (Planning, Environmental Health, and Building Safety) to enhance efficient case resolution. 18. Proactively addressed new trends in land use violations: Events Centers in Multi Use Agricultural (MUA) and Exclusive Farm Use (EFU) Zones with notice given to alleged operators. Collaborated with relevant County departments and divisions (Planning, Environmental Health, Building Safety Division, County Legal, County Road Department, Sheriff’s Office and the Board of County Commissioners). Community Development Department Page 7 of 25 Accomplishments 2008 4/29/2009 7:23 AM GEOGRAPHIC INFORMATION SYSTEMS (GIS) In addition to supporting mapping and geographical analysis needs of each of the operating divisions, the GIS Analyst/Programmer and GIS Analyst for the program are responsible for the development and maintenance of the County digital spatial database and for providing state-of-the-art mapping and data services to local governments, citizens, and businesses. In addition, a Senior Web Application Developer serves as the webmaster for the CDD Web site and coordinates the development of web-based staff and customer service applications. GIS PROJECTS 19. Continued to train employees, both individually and in groups, on the expanded use of the Local Area Virtual Atlas (LAVA) program. 20. Provided exemplary customer service to both internal and external customers. Internal customers received assistance and guidance with regard to in house computers and peripherals. External customers received quality and professional services for their GIS related requests. 21. Worked with the Deschutes County Environmental Health Division and the Deschutes County Health Department to map all public water systems in Deschutes County. Created geographic data sets for all public water systems and corresponding wellhead locations in Deschutes County. 22. Updated the Land Use Tracking System by incorporating new Wetland, Landscape Management and Lot of Record databases. 23. Provided technical support, statistical analysis, and mapping support to the City of La Pine and multiple consulting firms working in conjunction with the City of La Pine. 24. Completed a major implementation of the 2007 U.S. Fish and Wildlife Service National Wetland Inventory (NWI). This included implementing new NWI wetland data into Deschutes County’s GIS data and Land Use Tracking System (LUTS). 25. Continued to maintain the zoning layers, including updates and changes, for each of the incorporated cities within Deschutes County. 26. Continued to work with the Oregon Department of Transportation (ODOT) Transportation Planning Analysis Unit (TPAU) in an effort to create transportation modeling scenarios for the Deschutes County Transportation System Plan. 27. Assisted Long Range planning staff with the Bend Urban Growth Boundary (UGB) statistical analysis, mapping and public hearing presentation displays. Also provided technical assistance to the City of Bend Planning Commission regarding GIS analysis in support of the City of Bend UGB process. 28. Updated and maintained the GIS Metadata, a summary for all GIS data maintained by CDD for the County GIS program. Community Development Department Page 8 of 25 Accomplishments 2008 4/29/2009 7:23 AM 29. Provided mapping/analysis to the Long Range Planning Division in support of the Comprehensive Plan update. 30. Completed assembly of CDD’s Historic Map Collection. Scanned relevant map materials and prepared digital files that can be accessed digitally. Maps were previously stored only at the County Clerk’s office in hardcopy format. 31. Completed mapping of Deschutes County’s Goal 5 Historic resource inventory. 32. Created digital and geographic databases of all valid Conservation Agreements/Easements required by the county Planning Division. 33. Continued to provide GIS support of the South County High Groundwater Work Program. Compiled data, reports, maps, and technical analysis for Environmental Health and the United States Geologic Survey (USGS) Optimization Modeling and potential load reduction scenarios. 34. Worked with Deschutes County Administration to produce technical maps for the Deschutes County Recreation Assets Committee. 35. Provided mapping support to Deschutes County Property Management staff in support of the Redmond Eastside Framework Plan. WEB PROJECTS 36. Online Ecommerce Restaurant Licensing Renewal Application: Developed an online ecommerce application to collect payments over the web for restaurant licensing renewal. 37. Online ECommerce Permit Application: Developed online ecommerce application to process simple building permit applications, such as electric, plumbing and mechanical permits. Collect online payments using our credit card processor, Official Payments Corporation. Application was built using Flex technology and a Secure Sockets Layer (SSL) certificate was implemented for security. 38. Inspector Queue: Developed an online application to report the status of the inspector’s daily inspection schedule. 39. Comprehensive Plan Web site: Designed a Web site for the Comprehensive Plan process. Includes a community conversation section and a built in calendar. 40. Online Restaurant Evaluation Report Application: Develop an online reporting application to provide restaurant inspection results to the public. Similar to Marion County’s application. 41. Electronic Plan Review Application: Developed a pilot application to process building plans online. Pilot developers submit building plans in digital format online. Need to integrate into current business processes. Community Development Department Page 9 of 25 Accomplishments 2008 4/29/2009 7:23 AM 42. Community Development Online Mapping Application (Intranet): New online mapping application for internal Community Development use called CDMap. Provides mapping and reporting capabilities for all information pertaining to Community Development. Built with easy to use Flex technology, CDMap contains interactive mapping, printable maps, reports containing Assessor and Community Development data, charts, Community Development documents, tax maps, surveys, mailing labels and Exclusive Farm Use analysis capabilities. 43. Online Exclusive Farm Use (EFU) Research Mapping Application: Upgraded existing desktop EFU application to an online version incorporated into CDMap. Maintained the same functionality to analyze EFU data and generate maps and reports for EFU research. 44. Online Road Access Permit Report: Incorporated the road report into our CDMap application. This report provides a road map and current road information to our Permit Techs for determining road access permit criteria. 45. Online Restaurant Evaluation Report Application: Develop an online reporting application to provide restaurant inspection results to the public. Similar to Marion County’s application. 46. Community Development Online Customer Survey: Used SurveyMonkey.com to create an online survey for Community Development customers to provide feedback regarding our customer service to our department. 47. Community Development Internet Content Management: Continue to maintain our internet site, keeping the content current by providing and publishing the latest information, forms, news, events, documentation, etc. 48. Community Development Web Support: Continued to provide web support to staff and customers by answering questions and fixing problems. Also continued to publish data for staff to the Community Development’s Web site. 49. Internet Usage Reports: Built usage reports to monitor the restaurant application and the inspector queue application. Also built an administration application to monitor our ecommerce application. Community Development Department Page 10 of 25 Accomplishments 2008 4/29/2009 7:23 AM BUILDING SAFETY The Building Official, Dennis Perkins, an Assistant Building Official, 10 Building Safety Inspectors, and support staff provide construction plan review, consultation and inspection to assure compliance with national and State building specialty codes. Deschutes County's Building Safety Division interprets and enforces the state mandated Building Codes for the people of the community through a process of education and a clear and fair application of the Specialty Codes. The Division provides all of these services to the City of Redmond through a contract and provides various services to Lake, Jefferson and Crook Counties and the State of Oregon Building Codes Division on an “as needed" basis. 50. The goal to complete all inspection requests within 24 hours has generally been accomplished. In those cases where the 24 hour inspection time could not be met, they were given priority and completed the next working day. 51. The division has continued to support the City of Redmond building inspection program. Over the past year, the City has modified our intergovernmental agreement to better meet their needs. 52. The division has made a renewed effort to work more closely with all eight fire departments in our jurisdiction. Together with the fire departments, the division is working to more closely regulate the placement of propane tanks and service piping. 53. Residential fire sprinklers are being installed and are being considered to be mandatory in all new residential construction. The division is training and ensuring that the local fire departments are consulted when sprinkler system inspections are required. 54. The division was able to respond to all requests from neighboring jurisdictions for inspection support through existing intergovernmental agreements. 55. The division has worked to improve consistency in inspections of commercial structures, which was affected by a number of staff adjustments made this past year. Staff is being retrained to better provide consistent application of the Commercial Codes. 56. The inspection staff is utilizing the Interactive Voice Response (IVR) system and has been successful in making the IVR a tool for reducing data input time and providing better public access to the daily inspection results. 57. Building Safety continues to work with the Central Oregon Builders Association (COBA). Monthly meetings are the primary interaction; however, the division has been asked and has agreed to support COBA in other activities. COBA has also been invited to review all funding and fee increases proposed by the department. Community Development Department Page 11 of 25 Accomplishments 2008 4/29/2009 7:23 AM ENVIRONMENTAL HEALTH Provide and promote protection of Public Health and the Environment through education, consultation, and regulation. The Environmental Health Division (EH) provides plan review, consultation and inspection of regulated public facilities (restaurants, pools, tourist facilities, schools and child care centers) and on-site wastewater and dispersal systems. The Division also regulates public water systems to provide safe drinking water and works with the County Health Department on a variety of epidemiology programs and issues. In addition, EH is engaged in the proactive pursuit of protection of groundwater quality in southern Deschutes County. A staff of 8 provides this range of services. ADMINISTRATION 58. Reallocated individual workloads and coverage areas per shifting demand. 59. Created electronic shared calendars to coordinate assigned duties and scheduled time off. ON-SITE WASTEWATER TREATMENT 60. Assessed 151 sites for feasibility for on-site wastewater treatment and dispersal systems, down 52% from 2007. Issued 1223 permits and authorizations for new and existing on-site treatment and dispersal systems, down 31% from 2007. 61. Performed 1,345 inspections to ensure proper siting, installation or abandonment of on-site wastewater treatment and dispersal systems, down 28% from 2007. 62. Created attachments for permits with standardized inspection procedures. 63. Permitted and inspected the retrofitting of 8 conventional septic systems and the installation of 8 new systems with denitrifying technology, bringing the total to 65 homes treating their wastewater to standards necessary to ensure safe drinking water in South County. 64. Finished the first full year of Operation and Maintenance billing and recordkeeping for the 166 septic systems requiring annual reporting per OAR 340-71. The compliance rate with this program is about 96%. 65. Created and implemented a questionnaire to better understand applicant Authorization Notice applications. 66. Created electronic folders to store product information. Community Development Department Page 12 of 25 Accomplishments 2008 4/29/2009 7:23 AM 67. Published article in the Journal of Hydrologic Engineering entitled, “Overview of the Field Test of Innovative On-Site Wastewater Treatment Systems during the La Pine National Demonstration Project.” GROUNDWATER PROTECTION PROGRAM FOR SOUTH DESCHUTES COUNTY 68. Continued to support the Board of County Commissioners during their fact- finding phase following public hearings on the proposed rule for on-site system upgrades. Support included responding to requests for information from the Board and the public and updating public information materials, including the project Web site at www.deschutes.org/cdd/gpp. 69. Supported the Board of County Commissioners during final hearing, deliberation and decision on the proposed Local Rule. The Board decided unanimously to adopt the rule on July 23, 2008. Support included supplying information as requested and finalizing ordinance, code and resolution language and exhibits. 70. Completed the short term implementation plan for the Local Rule. Completed work on implementation plan tasks in anticipation of the October 23, 2008 effective date of the Local Rule. 71. Completed changes to the permit database system in Accuterm to track nitrogen reduction system installations and provide property-specific information about performance standards and upgrade requirements. 72. Drafted the long range groundwater protection plan for south Deschutes County including long-term financial assistance and groundwater monitoring programs. 73. Submitted and received approval of the final report for the Groundwater Protection Project from the Environmental Protection Agency (EPA). Completed and closed the grant. Posted the final report on the project Web site. 74. Received the published report for the identification of nitrogen reduction processes in sand filters from the USGS entitled, “Mass balance and isotope effects during nitrogen transport through septic tank systems with packed-bed (sand) filters.” The field sampling in support of this study was completed using new and established sand filters located in Deschutes County. FOOD INSPECTION PROTECTION PROGRAM 75. Performed 1,680 Inspections on restaurants, temporary food booths, mobile food units, commissaries, warehouses, and bed and breakfasts. 76. Provided plan review for 90 new or remodeled restaurants. 77. Tested 1,019 food handlers in-house or out in the community. 78. Helped in making the restaurant scores and inspections available to the public through the CDD Web site. Recorded 7,696 hits on the Web site in 2008. Community Development Department Page 13 of 25 Accomplishments 2008 4/29/2009 7:23 AM 79. Entered into an agreement to provide an internet site to allow Food Handler testing online. 80. Implemented online renewal licensing on the CDD W eb site for customer convenience. 81. Deputized three Environmental Health Specialists who are now able to issue citations for compliance issues at Licensed Facilities. 82. Investigated 42 significant complaints about foodborne illnesses. 83. Worked with the Health Department to investigate the foodborne illness outbreak at the Deschutes County Jail. DRINKING WATER PROGRAM 84. Investigated 36 water quality alerts (5 E.Coli, 27 Coliform, 4 Chemical) with same day response time. 85. Addressed 3 Significant Non-Compliers (SNCs are systems with a history of non-compliance). 86. Responded to 7 violations (unaddressed violations become SNCs). . 87. Conducted 40 sanitary surveys (comprehensive inspections of the source, treatment, storage, distribution and management to evaluate the system’s ability to provide safe water). 88. Provided professional technical and regulatory assistance to public water systems in and around Deschutes County. 89. Responded to an increasing number of inquiries from private well owners and non-public systems. 90. Conducted 14 on-site consultations to assist systems in developing required emergency response plans and received 15 more completed plans. 91. Continued to train additional staff to assist with growing program. 92. Continued to work on the grant funded water system mapping project with GIS staff. 93. Participated on a statewide committee and awarded a third party trainer contract with Oregon Association of Water Utilities (OAWU) to teach Groundwater Operators Courses required for operator certification. Community Development Department Page 14 of 25 Accomplishments 2008 4/29/2009 7:23 AM POOLS, SPAS, AND TOURIST FACILITIES 94. Performed 371 pool and spa inspections. 95. Performed 37 tourist accommodation inspections. 96. Reviewed 9 pool/spa plans. 97. Taught a spring Pool Operators Training Class attended by 43 operators and developed a Powerpoint presentation for this class. 98. Worked with the State Health Division to edit and rewrite existing pool rules. 99. Worked to educate the community of pool/spa operators about the new Federal Main Drain legislation, the Virginia Graeme Baker Act (VGB). Sent out letters and email to all operators in June and posted several articles and bulletins on the County pool Web site to educate operators. Distributed a State Bulletin regarding VGB (issued on August 25, 2007) to operators during routine inspections. Consulted with numerous operators on hundreds of vessels and the required structural changes, maximum flow rates and approved grate designs. SCHOOLS 100. Completed all 104 National School Lunch Program inspections for 52 schools in several school districts serving over 19,000 meals per day. 101. Continued to assist schools in the implementation of required Hazard Analysis and Critical Control Point (HACCP) plans and Standard Operating Procedures. 102. Continued to improve consistency amongst all four sanitarians conducting inspections. CHILDCARE 103. Completed 100% of inspections for 70 licensed child care facilities. 104. Began cross-referencing drinking water sources and on-site septic permits to rural child care homes to ensure compliance with Drinking Water and Department of Environmental Quality rules. Community Development Department Page 15 of 25 Accomplishments 2008 4/29/2009 7:23 AM PLANNING PROVIDING COURTEOUS, TIMELY, AND PROFESSIONAL LAND USE PLANNING SERVICES THROUGH INNOVATIVE, COST-EFFECTIVE, AND COMMUNITY-BASED SOLUTIONS. The Planning Division consists of 13 employees, including an Administrative Secretary under the supervision of the Planning Director, Nick Lelack. Current Planning includes a Principal Planner, 3 Senior Planners, two Associate Planners and an Assistant Planner. Current Planning handles individual land use applications, zoning review, sign-off for building and septic permits and information to the public on all land use related issues. It is also responsible for all addressing and road naming in the rural County. Long Range Planning includes a Principal Planner, 2 Senior Planners, and an Associate Planner. Long Range Planning conducts public involvement to consider land use policy, updates the County Comprehensive Plan and zoning regulations and coordinates with the cities and agencies on planning projects. CURRENT PLANNING 105. Current Planning received 832 land use applications in the year 2008. This compares with 985 applications for the year 2007, a 15% decrease, and 1,090 in 2006. 106. There were 22 appeals filed in the year 2008. This compares with 21 appeals in the year 2007, a 5% increase, and 12 appeals in 2006. 107. There were 53 applications reviewed by the County hearings officers in the year 2008. This compares with 80 in 2007 and 46 in 2006. Eighteen decisions were appealed to the Board of County Commissioners in 2008. This compares with 12 appeals in 2007, a 50% increase, and 7 appeals in 2006. 108. There were 11appeals to the Land Use Board of Appeals (LUBA) in 2008. This compares with 2 appeals to LUBA in 2007 and 6 appeals in 2006. 109. Current Planning met with 3,026 customers in 2008. This compares with 4,116 customers in 2007, a 26% decrease, and 5,227 customers in 2006. 110. Received and processed all land use applications for the City of La Pine in accordance with the Intergovernmental Agreement. 111. There were 7 Measure 37/49 vested rights determinations rendered by County Hearings Officers in 2008. Community Development Department Page 16 of 25 Accomplishments 2008 4/29/2009 7:23 AM PLANNING COMMISSION AND CITIZEN INVOLVEMENT PLANNING COMMISSION: 112. Reviewed and made recommendations on the 2008-2009 Community Development Work Plan. 113. Planning Commission recommendations were made to the Board of County Commissioners on the following text and plan amendments and other items: Sunriver Town Center Aspen Lakes (Cluster development conversion to destination resort) Bend Urban Growth Boundary proposal Geographic Information System Zone Map Temporary Medical Hardship (for RVs) Deadlines to Complete Land Use Permits Mass Gathering Permits (4 Peaks & Jeld Wen Tradition) Noise Permits (Bend Airport Runway Replacement & ODOT Repaving of Highway 97) Weddings in MUA-10 zone After-the-fact partitions to legitimize improperly created parcels. Small hydroelectric facilities in the Open Space & Conservation (OS&C) zone Transferable Development Credit text amendment for the La Pine Neighborhood Planning Area 114. Completed a Community Involvement Report for 2007 for the State Citizen Involvement Advisory Committee. 115. Initiated the public process for updating the County comprehensive plan and hosted informal discussions on the following topics: August: Growth and Community Involvement September: Rural Lands - Farm and Forest October: Rural Lands - Rural Reserves, Destination Resorts November: Built Environment - Rural Residential, Economy, Housing, Urbanization, Natural Hazards December: Natural Resources - Rivers, Wetlands, Riparian Areas, Fish and Wildlife STAFF: 116. Coordinated with the Board of County Commissioners to fill three Planning Commissioner vacancies. Reappointed two planning commissioners as part of a process to arrange terms to ensure commissioner appointments are appropriately staggered. 117. Assured meeting materials are available for easy access by the public on the CDD Web site. Community Development Department Page 17 of 25 Accomplishments 2008 4/29/2009 7:23 AM 118. Maintained a web page for pending code amendments for easy access by the public. 119. Monitored and reported on the progress of the State Task Force on Land Use (The Big Look). 120. Prepared press releases on controversial topics of discussion to alert the public. COORDINATION WITH OTHER JURISDICTIONS AND AGENCIES BEND COORDINATION URBAN GROWTH BOUNDARY (UGB) EXPANSION: 121. Attended fifteen interagency coordination meetings with City staff. 122. Attended ten Technical Advisory Committee meetings. 123. Attended May 2008 City of Bend public facility open house. 124. Attended twenty-five joint Bend Planning Commission and County Planning Commission liaison work sessions. 125. Attended two Board of County Commissioners and Bend City Council work sessions in June and September 2008. 126. Participated in three joint Bend and Deschutes County Planning Commission public hearings in January, June and October 2008. 127. Coordinated with Bend staff to amend Deschutes County Comprehensive Plan policies, Comprehensive Plan map, Transportation System Plan map, zoning (DCC Title 19 – Bend Urban Growth Area), and zoning map. 128. Attended Bend Planning Commission and Deschutes County Planning Commission deliberation meetings in October and November 2008. 129. Participated in two Board of County Commissioner work sessions in November 2008. 130. Participated in joint Board of County Commissioner and Bend City Council public hearing in November 2008. 131. Attended Bend City Council deliberation meetings in December 2008. Community Development Department Page 18 of 25 Accomplishments 2008 4/29/2009 7:23 AM REDMOND COORDINATION 132. Attended collaborative meetings with the City of Redmond, Department of State Lands (DSL), Oregon Military Department and Deschutes County in September and November 2008. 133. Assisted in the development and adoption of the Eastside Framework Plan in conjunction with the County’s Properties and Facilities Department. SISTERS COORDINATION 134. Responded to City of Sisters inquiries about siting a landfill in the unincorporated area of Sisters’ 2005 UGB Expansion, County ordinances relating to holding zones and exception process in October 2008. 135. Attended a joint meeting of the Board of County Commissioners and the Sisters City Council to assist in answering questions on the comprehensive plan and destination resorts. LA PINE COORDINATION 136. The Oregon Department of Land Conservation and Development approved the Coordinated Population forecast in August 2008. 137. Drafted amendments to the Urbanization Chapter of Deschutes County Comprehensive Plan (DCC 23.48) to recognize a conservative twenty-year population forecast for the City of La Pine that can then be used by city officials and the Oregon Department of Land Conservation and Development to estimate the City's twenty-year land need and the location of a Urban Growth Boundary. 138. Worked with the Oregon Department of Housing and Community Development (OHCD) to develop a plan for affordable housing and other compatible uses on the County owned community facility zoned property. OHCD will develop a request for proposals and/or solicitation of a master developer. 139. Worked with the Bend/La Pine School District to adopt an agreement regarding a proposed school site. GRANTS 140. ENVIRONMENTAL PROTECTION AGENCY (EPA) – WETLAND PROJECT DEVELOPMENT GRANT: Submitted a $350,000 grant proposal for a 2008 EPA Wetland Project Development Grant. Community Development Department Page 19 of 25 Accomplishments 2008 4/29/2009 7:23 AM Coordinated with the Washington D.C. Congressional delegation, Deschutes Resources Conservancy, Upper Deschutes Watershed Council, Deschutes Basin Board of Control, EPA-Region 10, Oregon Water Resources Department, City of Bend, and other stakeholders to receive their formal support. 141. OREGON DEPARTMENT OF LAND CONSERVATION AND DEVELOPMENT (DLCD) TECHNICAL ASSISTANCE GRANT: Awarded a $90,000 technical assistance grant to help fund a technical committee and associated public involvement process to address land-use and water quality issues south of Sunriver to the Klamath County border. 142. OREGON DEPARTMENT OF TRANSPORTATION (ODOT): TRANSPORTATION GROWTH MANAGEMENT GRANT: Obtained a $100,000 grant to update the Deschutes County Transportation System Plan. 143. GROUNDWATER PROTECTION PROGRAM (FEDERAL EPA): Submitted final federal forms and officially closed-out the grant with U.S. EPA-Region 10. 144. WATER QUALITY COOPERATIVE GRANT (FEDERAL USGS): Submitted final federal forms and officially closed-out the grant with U.S. EPA-Region 10. PROJECTS SOUTH COUNTY GROUNDWATER PROTECTION PROJECT 145. Attended Deschutes County, Oregon Department of Environmental Quality and Oregon Department of Land Conservation and Development two-day interagency meeting in January 2008. 146. Attended Board of County Commissioner, Oregon Department of Environmental Quality and Oregon Department of Land Conservation and Development work session in January 2008. 147. Coordinated with facilitator, and Administrator’s office to distribute packets for a Financial Assistance Advisory Committee. Attended and recorded six meetings from January to May 2008. 148. Attended and recorded testimony delivered at public hearing with the Board of County Commissioners in La Pine regarding a revised Local Rule in March 2008. 149. Attended Board of County Commissioner deliberation of a Local Rule in April 2008. Community Development Department Page 20 of 25 Accomplishments 2008 4/29/2009 7:23 AM 150. Participated with Oregon Water Wonderland I and II, Oregon Department of Environmental Quality, and Oregon Department of Land Conservation and Development in May 2008 to discuss Goal 11 and the sewer annexation process. 151. Attended a public hearing with the Board of County Commissioners in Bend regarding a revised Local Rule in July 2008. 152. Participated with Sunriver, Oregon Department of Environmental Quality, and Oregon Department of Land Conservation and Development in July 2008 to discuss opportunities to extend sewer service into adjoining rural neighborhoods. 153. Participated with House Interim Committee on Energy and the Environment about Local Rule and Groundwater Protection Program in September 2008. OTHER 154. Continued tracking of destination resorts to ensure they are meeting the required housing ratio. Worked with Eagle Crest to obtain the needed information through a survey. 155. Deschutes Steelhead Reintroduction Meetings Reviewed four Request for Proposals regarding an Endangered Species Act (ESA) Risk Assessment for Central Oregon Cities and Counties. Completed memorandum to County Administrator summarizing Deschutes County Comprehensive Plan and land use ordinances relating to natural resources. 156. 2008 Housing Unit and Population Questionnaire Coordinated with Assessor and County Administrator offices. Questionnaire submitted to Portland State University in August 2008 Preliminary forecast announced in November 2008 Final forecast certified in December 2008 157. Conference Presentations Upper Deschutes River Coalition (40th Anniversary of Wild Scenic River Act) – Promise of Partnerships. Oregon Planning Institute (2008) - Big Planning Projects for Small Cities Oregon Planning Institute (2008) - System Planning Focus Oregon Department of Transportation Fall Development Review Conference - County's experience with destination resorts Prepared a Destination Resort and Transportation Impact PowerPoint for current planner presentation at 2008 Association of Oregon Counties Annual Conference Community Development Department Page 21 of 25 Accomplishments 2008 4/29/2009 7:23 AM 158. Historical Landmarks Commission Staff to the Historical Landmarks Commission, responsible for processing county historic land use applications. Coordinated with the Board of County Commissioners to appoint a county representative to the Historical Landmarks Commission. Processed a request of an approval of a landscape plan and fence surrounding a new fish screen. 159. Skyline Forest Participated with County Administrator, Oregon Department of Land Conservation and Development and Oregon Department of Forestry staff discussion of Skyline Forest in August 2008. 160. Destination resorts Coordinated with the Oregon Department of Land Conservation and Development in analyzing destination resorts in Central Oregon. CODE AMENDMENTS STAFF INITIATED: 161. Mini Storage Text Amendment adopted in January 2008. 162. Geographic Information System Zone Map amendment adopted in May 2008. 163. Temporary Medical Hardship (for RVs) amendment adopted in July 2008. 164. Amateur radio facility amendment adopted in August 2008. 165. Temporary Medical Hardship (for RVs) amendment adopted in September 2008. APPLICANT INITIATED: 166. Sunriver Urban Unincorporated Community provisions to add a new Town Center District adopted June 2008. 167. Wedding activity in Multiple Use Agricultural zone amendment, denied November 2008. 168. Cluster development provisions to except certain development standards when a cluster development (Aspen Lakes) converts to a destination resort, denied November 2008. 169. Transferable Development Credit text amendment for the La Pine Neighborhood Planning Area (application pending). Community Development Department Page 22 of 25 Accomplishments 2008 4/29/2009 7:23 AM 170. Wedding activity in Exclusive Farm Use zone amendment (application pending). 171. Title 22 code amendment to incorporate language from ORS 92, allowing for after-the-fact partitions to legitimize improperly created parcels. 172. Amend Chapter 15.08, Signs, to address multiple variance requests in La Pine (application pending). 173. Amend Chapter 18.16, EFU, to be consistent with ORS 215.284(7) (application pending). 174. Amend Chapter 18.16, EFU, to allow for processing of aggregate in conjunction with road projects (application pending). COMPREHENSIVE PLAN UPDATE: 175. Rewrote the Comprehensive Plan to provide the public with a user-friendly version. The rewrite, called the Working Comprehensive Plan, will be used to analyze existing goals and policies. 176. Presented an overview of the work program to the Planning Commission and Board in June 2008. 177. Coordinated with the County Public Communications Coordinator for media releases announcing upcoming Comprehensive Plan Steering Committee (Planning Commission) meetings. 178. Created a schedule for the plan update and a public input plan. 179. Promoted the comprehensive plan update in interviews on Daybreak and Direct Connect (KOHD) as well as Good Morning Central Oregon and Inside Deschutes County. Also conducted a number of radio and printed press interviews. http://video.google.com/videoplay?docid=2109386173313591485&hl=en http://video.google.com/videoplay?docid=3297641395057900761&hl=en 180. Coordinated with Senior Web Applications Developer, to develop a Comprehensive Plan Update Web site. (http://lava5.deschutes.org/cdd/compplan/index.cfm) 181. Attended a joint meeting with the Board of County Commissioners and the Comprehensive Plan Steering Committee for a discussion of growth and community involvement in August 2008. 182. Steering Committee schedule mailed out to 42,500 property owners with the county tax bills in the unincorporated area. 183. Comprehensive Plan Steering Commission held the following meetings in 2008: Community Development Department Page 23 of 25 Accomplishments 2008 4/29/2009 7:23 AM Farm and Forest panel discussion in September. Rural Reserves and Destination Resorts discussion in October. Rural Development, Housing, Economic Development, Urbanization and Natural Hazards discussion in November. Deschutes River Corridor and Fish and Wildlife discussion in December. 184. Six listening sessions were held around the county in October and November 2008 to hear from the community regarding land use. The county was divided into seven management areas for analysis and a meeting was held in a central location for each of the five areas with population. Sisters City Hall Redmond School District Deschutes Services Center La Pine Senior Center Brothers School Terrebonne Community School 185. A schedule was prepared for the listening sessions and sent to email lists including government and non-government agencies and the public located in the rural communities of each management area. The flyer was also distributed at each listen session meeting and sent out as a press release to the numerous local newspapers. 186. Besides listening sessions, the county contacted 159 governmental and quasi- governmental agencies and 28 community organizations with an offer to meet and discuss potential issues or lead a presentation and discussion with their group on comprehensive plan issues. The list below identifies actions from August to December 2008: Project Wildfire Central Oregon Intergovernmental Council Central Oregon Irrigation District Bend Municipal Airport Group Central Oregon Real Estate Governmental Affairs Committee Bureau of Land Management Project Wildfire and Community Wildfire Protection Plan representatives La Pine Fire District Board Upper Deschutes Watershed Council, Deschutes River Conservancy Oregon Military Department 187. Organized and held a destination resort stakeholders meeting to discuss potential options. Created alternatives for destination resort remapping and a process to analyze properties that want to be added to the resort map. Community Development Department Page 24 of 25 Accomplishments 2008 4/29/2009 7:23 AM TRANSPORTATION PLANNING 188. Maintained the CDD Web site related to long range planning and transportation planning issues. 189. Awarded $100,000 grant from ODOT/DLCD to update Transportation System Plan (TSP). 190. Held open houses in September 2008 on TSP update in Bend, La Pine, Redmond, Sisters, Terrebonne, and Tumalo. 191. Awarded a $200,000 grant from ODOT Bicycle and Pedestrian Program to add sidewalks along B Avenue in Terrebonne and sidewalks, bike lanes, and bioswales to U.S. 97 through the community. 192. Coordinated with the Bureau of Land Management and the County Road Department on the environmental process to identify a footprint for 19th Street between southern Redmond and Deschutes Junction. 193. Participated in ODOT-funded refinement planning projects for Highway 97. These projects included: US97/US20 Refinement Plan (Bend area) Wickiup Junction interchange or bypass U.S. 20 in Tumalo Southern extension of U.S. 97 Re-Route in Redmond 194. Coordinated with the Department of State Lands on the master planning of a Bureau of Land Management property south of the County Fairgrounds (part of South Redmond Collaborative Group). 195. Worked with the County Bicycle and Pedestrian Advisory Committee, including completion of the GIS-based regional bike guide (road routes), County Trails Plan and Web site upgrades. 196. Worked with the City of Bend on projects relating to UGB expansions and designation of Urban Reserve Areas. 197. Worked with the City of Redmond on the update of their TSP with emphasis on 19th Street. 198. Worked with the City of Sisters on the update of their TSP, especially as it pertains to potential alternate routes around Sisters. Community Development Department Page 25 of 25 Accomplishments 2008 4/29/2009 7:23 AM COMMITTEE ASSIGNMENTS 199. TRANSPORTATION RELATED COMMITTEES: Bend Metropolitan Planning Organization Technical Advisory Committee. South Redmond Area Collaborative Planning Group to address transportation issues, including 19th Street and Pronghorn secondary access. La Pine Transportation Advisory Committee. Commute Options Working Group Deschutes County Bicycle and Pedestrian Advisory Committee Oregon Solutions Deschutes County Transportation Coordination Project Central Oregon Transportation Advisory Committee Rail Plan Technical Committee ODOT N. 97 Technical Management Team City of Bend 97/Cooley Mid-Term Solution Technical Advisory Committee City of Sisters TSP Technical Advisory Committee 200. OTHER COMMITTEES: Project Wildfire Participated in Monthly Meetings as a Board appointed member Deschutes River Mitigation and Enhancement Committee Attended monthly meetings as Secretary Draft monthly minutes Coordinate with the Board to fill vacancies Provisional Advisory Committee Attended quarterly meetings Bend Parks and Recreation District Participated in 2008 CIP/SDC Advisory Group Association of Oregon Planning Directors Participated in selected meetings Prepared a presentation and led a discussion on destination resorts Chronic Health Advisory Committee Participated in selected meeting