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HomeMy WebLinkAbout9-1-1Deschutes County 9-1-1 Presenter(s): Sara Crosswhite, Chris Perry and Jonathan Spring ▪FY23-24 Proposed Budget Presentation Budget Committee Meeting | May XX, 2023 Department Overview Mission: To provide prompt service in a caring, resourceful, and professional manner to those we serve. Deschutes County 9-1-1 Director 1.00 FTE Operations Manager 1.00 FTE Supervisor 9-1-1 5.00 FTE Public Safety Dispatcher II 20.00 FTE Public Safety Dispatcher I 8.00 FTE 9-1-1 Call Taker 10.00 FTE Public Safety Systems Manager 1.00 FTE Public Safety Systems Supervisor 1.00 FTE Public Safety Systems Specialist 8.00 FTE Supervisor Administrative 1.00 FTE Administrative Analyst 1.00 FTE Administrative Assistant 1.00 FTE Administrative Support Technician 1.00 FTE Manager Training 1.00 FTE Department Accomplishments •Upgraded our 9-1-1 phone system in March 2023. Upgrade was successful and there was a noticeable decrease in answer time on the dispatch floor. •Successful implementation of automated alarm interface for law enforcement alarm processing. Reducing calls into the 9-1-1 for alarms. •New 9-1-1 Back-Up Center completion in fall of 2023. FY 23-24 Department Budget Details •Maintaining current tax levy rate of $.3618, for the 8th year in a row. •Statewide Telephone Tax received quarterly from OEM. •IT/Radio-Service Level Agreements with our police, fire, non-public safety agencies. 23-24 RESOURCES FY 23-24 Department Budget Details •There are no significant changes to our current M&S expenses from last fiscal. As we continue to hire, we expect to have less in personnel savings the FY24 fiscal year. 23-24 REQUIREMENTS FY 23-24 Department Fiscal Issues •Ongoing radio system maintenance, enhancement and replacement. •NextGen 911-bringing pictures and video into the 911 center in the future and potential technology infrastructure needs for that. •As detailed in our Capital Reserves plan, we will continue to work on lifecycle replacements for our technology that goes end of life much quicker than it has previously. •Software/Hardware Technology assets have shorter life than previously. •Supply Chain Issues •In FY23 there has been a lot of back- ordered inventory items for our radio sites that are delaying go-live Short-term Fiscal Issues Long-term Fiscal Issues Current Challenges and Future Initiatives •Continue working with DCBH and 988 for Mental Health Crisis response programs. •Collaborating with our school districts regarding the new panic buttons being implemented in the schools. •Nextgen 9-1-1 is still being defined in the State of Oregon. There is the technical infrastructure as well as an operational component. As OEM and 911 PSAPS work to establish protocols and plans around implementations we will know better what budgeting will look like for the future of this endeavor. •Recruiting/Training •Recruitment has been incredibly challenging •Training can be strenuous on current employees •Job Applicants •Applications for open positions have decreased significantly Challenges Future Initiatives Five Year Levy Rate Projections 710 Capital-Future Expenditures See Attachment: DC911 Capital Reserves Plan –Details Sheet FY24 Capital Projects Total: $1,851,000 FY25 Capital Projects Total: $1,265,000 FY26 Capital Projects Total: $1,825,000 FY27 Capital Projects Total: $125,000 FY28 Capital Projects Total: $300,000 Thank you Any Questions?