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HomeMy WebLinkAboutITInformation Technology Presenters: Tania Mahood Kevin Furlong ▪FY23-24 Proposed Budget Presentation Budget Committee Meeting | May 22, 2023 IT Overview The IT Department for Deschutes County provides reliable, innovative, cost-effective, and proven solutions to residents, the business community, and County staff to contribute to the success of the citizens. IT Accomplishments •Converted all accounts to Microsoft 365 •Assembled an advisory group to provide direction on how the County implements and uses Microsoft 365 •Completed the onboarding of the managed cybersecurity service provider •Filled the IT Director position •Installed new firewalls FY 23-24 IT Budget Details •IT is funded by internal service charges •ISF charges increased 5.42% from the previous budget year. Attributed to inflation and moving two FTE from other IT funds into this fund •Moved Microsoft 365 licensing costs out of this fund and into 661 fund until licensing costs level out 23-24 RESOURCESFund 660 -IT FY 23-24 IT Budget Details •Personnel Services and the cost of employees projected at $3.1M for FY24 •Major expenditures consist of $200K in contracted services, $226K for software maintenance and agreements •Contracted services include managed cybersecurity vendor. Software maintenance and agreements majority of expenditure 23-24 REQUIREMENTSFund 660 -IT FY 23-24 IT Fiscal Issues •Meet the needs of a growing organization that is becoming more reliant on technology •Preparing for and managing the increased cost of labor, acquisition of equipment, and maintaining systems to sustain current and expanding services •Managing the costs associated with meeting security requirements •Microsoft 365 licensing was moved out of this fund into the reserve fund (661) •The department anticipates potential need for additional FTE pending further information Short-term Fiscal Issues Long-term Fiscal Issues Fund 660 -IT Current Challenges and Future Initiatives •Benchmark our security posture with peers •Establish an emerging IT Service Management practice inspired by Information Technology Infrastructure Library (ITIL) framework starting with change management •Objectively establish the maturity of the organization •Possess a minimum level IG2 for 18 CIS Critical Security Controls •Provide 10 employee trainings/yr. shaped by the outcome of the IT engagement with stakeholder's •Provide opportunities, pathways, and processes to engage with stakeholders •Increased cybersecurity requirements •Increased costs of labor, services, and products •Providing staff development and training to keep relevant and up-to-date •Hiring and maintaining appropriate staffing to meet the needs of a growing organization •10% turnover in existing staff due to retirement •Undefined maturity level of the IT organization to benchmark against other like-sized organizations Challenges Future InitiativesFund 660 -IT FY 23-24 IT Budget Details •IT Reserve is funded by internal service charges •ISF charges increased 30.01% from the previous budget year •Attributed to the move of Microsoft 365 licensing costs out of fund 660 and into this fund 23-24 RESOURCESFund 661 –IT Reserve Beginning Working Capital 84.3% Interfund Charges 15.7% Information Technology Reserves FY 23-24 IT Budget Details •Major expenditures including software licensing of Microsoft 365 licensing ($283.6K), computers & peripherals ($70K), and technology improvements ($248K) 23-24 REQUIREMENTS Fund 661 –IT Reserve Materials and Services 38.7% Reserve 61.3% Information Technology Reserves FY 23-24 IT Fiscal Issues •None identified•Microsoft 365 licensing was moved to 661 from 660 but will be moved back to 660 when licensing stabilization has occurred, approximately FY26 Short-term Fiscal Issues Long-term Fiscal Issues Fund 661 –IT Reserve FY 23-24 IT Budget Details •Majority of revenues come from clerk and surveyor fees. 23-24 RESOURCES Fund 305 –GIS Dedicated Beginning Working Capital 98.2% Interfund Charges, 1.8% Information Technology GIS FY 23-24 IT Budget Details •Personnel Services and the cost of employees is projected at $284K for 19 employees •This decrease is attributed to moving 30% of one FTE into 660 23-24 REQUIREMENTS Fund 305 –GIS Dedicated Personnel Services 44.2% Materials and Services 12.5% Contingency 43.4% Information Technology GIS FY 23-24 IT 305 Fiscal Issues •The revenue instability creates challenges with long-term planning •Revenue is projected to decline by 42% due to the decrease of recording title transfers and security interests •Removed the funding for arial photography due to decreased revenue Short-term Fiscal Issues Long-term Fiscal Issues Fund 305Fund 305 –GIS Dedicated Current Challenges and Future Initiatives •Long-term planning for stability and vision of this fund •The funding instability creates challenges •IT GIS provides services to specific departments, supporting both their internal GIS needs as well as the GIS infrastructure and resources required for their public engagement. Challenges Future Initiatives Fund 305Fund 305 –GIS Dedicated Thank you